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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Aircel reviews & complaints page 235

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M
monsterrajat
from Asansol, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Due to my balance deduction

Address:Burdwan, West Bengal, 713341
Website:Aircel.com

My balance is continuously deducted i don't want any o[censored]r survive then why my balance deduct always m going to fir for this type of behaviour ever again if this kind of happened to me... My mob no is 956*9871... I don't use net pack i hv wifi then why any one will use data survive of rs 2 shame on u #aircel and i use whatsapp why will i use sms pack don't make us fool plzz refund my money and don't do it ever again...
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P
Pradeep1958
from Mumbai, Maharashtra
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Discontinuing the rate cutter facility before the stipulated date.

Address:Mumbai City, Maharashtra, 400706

13.04.2016
Sir,
I emailed the following complaint to Aircel Customer Care on 11.04.2016:-
On 10.04.2016 I received a message on my Aircel mobile No.[protected] that my rate cutter validity is ending today.
In fact, I activated the rate cutter of Rs. 42/- on 21.03.2016 @ ½ paise per second for 28 days. And as per the Company's scheme the validity will end on 17.04.2016. On that I immediately talked to their...
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Address:Kolkata, West Bengal, 700033

Fake subscription case without my consent happened with aircel. - your games club. Don’t you think that you are cheating and looting public’s money by activating some of their products without taking consent from the customer? My earlier balance was rs. 59.00 but now came down to rs. 39.00 due to this type of cheating money from their customers account. This time they have charged rs. 20 (4 days @ rs. 5/- per day) for your games club...
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V
venkateshadi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst customer care - stv or ktkrc rs 43/- (the recent 3 complaints not resolving)

Address:560018

Dear Aircel Customer Care,
I use the mobile number [protected]. Through this number, using the features of *121# I had activated STV 43 offer (First 5Mins STD and Local calls free for 30 days) on 14/03/2016. I have used this service for one month and I am unhappy and wish to discontinue this service.
I had received a message from Aircel yesterday (12/04/2016) reading “Thank you for subscribing to Aircel KTKRC 43, offer benefit...
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NOWSHAD PH
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data usage

Address:Salem, Tamil Nadu, 636008
Website:CONSUMER COMPLAINTS

Dear Sir,
I have done a recharge of 453rupees online on 12th Apr'16.i got 353 talktime &3gb data credited in my ac.Already i had balance of 100+mbs in my ac.After using data on 13th Apr'16 Morning there is a sms displaying 55mb used and 553 rupees deducted.i contacted customercare.they are saying after existing data usage next data usage will be taken from main ac not from free data which is available 3gb in my ac.It was so sad to...
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Address:Virudhunagar, Tamil Nadu, 626123

Dear sir,
This is to inform you that i have lost my aircel sim no. [protected]. I lost my phone yesterday, in which i had this aircel sim in it. The sim was bought under my name sai vignesh t, 1154-b, p.K.N road, sivakasi. So i am afraid that the person who took my phone can misuse my aircel sim [protected] in it. So i kindly request you to deactivate that sim immediately....
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Address:560057
Website:Aircel.com

Aircel service is pathetic, worst service provider i have ever seen, really horrible service, i have cancelled my aircel postpaid connection on 11/06/2015 and paid the whole outstanding bill and shared the sim cancellation form and billing receipt with them for proof and sent email to care.[protected]@aircel.Co.In but still i m getting calls and messages to pay the amount. The service is horrible....
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R
Rahul Vaishnav
from Mumbai, Maharashtra
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My mobile number automatically stop

Address:Mumbai City, Maharashtra, 400013

I Port reliance to Aircel postpaid.
Unfortunately I chose Aircel. Bcoz even on that Mobile number is not connecting Mobile data.after 5 day my sim card is not working and whenever I called to customer Care from other network.
They saying only one sir aapne prepaid connection me laga hai phone aap fir SE call kare .ridiculous company bcoz I called more 10 time to connect customer care.and even on after complain on Aircel website....
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S
Soumilya
from Serampore, West Bengal
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Extra call charge

Address:Hooghly, West Bengal, 712203

Hello, on the number [protected] . I had recharged with a power pack on offer . The offer said to reduce call charges for local aircel calls to 10p/min and for other local calls to 30p/min . From 6th april, after 5 days from the day the recharge was done, the call charges were hiked to 25p/min for all calls . A senior customer care representative confirmed that the pack did not expire and the benefits were supposed to be given till 14th may...
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K
Kishor07
from Noida, Uttar Pradesh
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Customer care no. 198 not responding

Address:400067
Website:www.aircel.com

I am trying many many times on daily basis but customer care no. 198 (Prepaid card Toll free no. )recorded voice " All are agents busy pls stay on line or call later and then thank you for calling Aircel and automatic disconnect the phone"
Customer care no. 198 for Aircel service is very worst...
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V
Vikram1008
from Chennai, Tamil Nadu
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I can not send sms

Address:Sirohi, Rajasthan

My aircel no is [protected] I Am unable to send sms for past 5 Day s.called customer care many times but iam unable to send sms now also please help me to resolve my problem...
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K
kabita kumari
from Kolkata, West Bengal
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Customer care are too careless abt customer

Address:Kolkata, West Bengal, 700060
Website:aircel

100rs are deducted from my main account. I called customer care but their respond are too bad... aftr one day they registered my complain but my problem were still not resolved. people at Helpline center behave like an . dis is my frst time that I am facing this type of problm.
[protected] is ma Aircel no. complain no is1-[protected]. from last 3 days I am facing lots of problm because of this. it will be bettr if I had not used dis...
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C
chetansush
from Kolkata, West Bengal
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Sim has block

Address:Jhansi, Uttar Pradesh, 284001

My sim no [protected] not working due to my child press wrong security no more time and than I facing this problem. I try customer care but not give satisfactory reply. Sim owner Sushi Kumar, I'd proof driving license and belong to H.R last time recharge approximately 250 Rs. And my left balance approximately 100 Rs. You are request my complain and than I enjoy this service. Reply pl forward No [protected]...
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S
SonuXxX
from Mumbai, Maharashtra
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Sim card still not activated

Address:421306
Website:www.aircel.com

Hey Aircel Support, I've bought an Aircel Sim on 08/04/2016 Friday, I wanted the sim card to be activated till saturday but still its not yet activated. Please try to Solve the problem ASAP.
I need the sim card in urgent.
Sim details:
Mobile No. [protected]
Sim No.[protected]...
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M
mrBala1987
from Hyderabad, Telangana
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Biggest level of fraud by aircel in the name of "subscription"

Address:500050

Hello dear aircel frauds,
I am bala from hyderabad to register a compliant against aircel for cheating money from people in the name of "subscription".
I have recharged my aircel no [protected] on april 10 th afternoon, rs 60.
Topup credited for 52.8 rs.
With in a min i got two messages that your iplay iwin subscription pack has been renewed and charged rs 35, and another message your aircel talkies subscription...
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V
vasudev25p
from Bengaluru, Karnataka
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Rate cutter and data pack offers

Address:Mysore, Karnataka, 570016
Website:www.aircel.com

I applied for mnp to change my network because of the worst internet services and poor customer support performances and after a day i got a call from customer care and ther said they will provide a rate cutter pack and it will be activated in24hrs its 5 days finished upto now no pack has been activated and when i call to customer care and ask regarding this they simply say ok we will activate in a day as of now i called for 3 times no proper...
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A
Amaresh Basantia
from Cuddapah, Andhra Pradesh
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Rate cutters in chennai region are of no use

Address:Chennai, Tamil Nadu, 600023

Rate cutter is active on my number for local, std as well as isd calls but after calling bill comes the way it is liked by aircel. never as per the advertisement. keep on calling customer care no one takes the call all of their agents are busy all the time. mail them no reply automated mails are sent.
i want them tp resolve this issue and should not cheat everybody by giving false advertisements.
Reach me at [protected]....
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S
Santanu Nati
from Kolkata, West Bengal
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Aircel games club subscription

Address:743318
Website:www.aircel.com

My self santanu nati, i am using aircel network, no. [protected] for last few years. But recently i got a sms from dd-aircel that "dear subscriber . You have been subscribed to game club. Please recharge your account to continue enjoying this service." according i call aircel customer care on 121 to stop this game club, but they reply " dear customer, sorry, we can not process your request. Please try again later". Now i afraid to recharge...
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S
Santanu Nati
from Kolkata, West Bengal
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Game club subscription

Address:743318
Website:www.aircel.com

My self santanu nati, i am using aircel network for last few years. But recently i got a sms from dd-aircel that "dear subscriber . You have been subscribed to game club. Please recharge your account to continue enjoying this service." according i call aircel customer care on 121 to stop this game club, but they reply " dear customer, sorry, we can not process your request. Please try again later". Now i afraid to recharge my number, if i...
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H
hodenglish
from Chennai, Tamil Nadu
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Deduction without subscription

My Contact no is [protected] For the past three months whenever i recharge my ac, amount is deducted for matrimony i didn't subscribe, so unsubscribe and refund the amount for the past 3 months....
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