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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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+91 97 3819 9010
1419
634
+91 12 4476 5000
788
367
+91 88 9204 1111
359
196

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+91 12 4429 0524
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+91 22 4260 6070

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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 236

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A
ark061094
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mnp aircel number activation 9043904743

Address:600010
Website:www.aircel.com

I gave my mobile number [protected] for mnp from idea to aircel.
Date of activation request: 03/04/2016
Place of request: aircel jamuna towers
Alternate contact number: ‪[protected]‬.

Idea signal lost on 07/04/2016. But still my aircel number is not activated.
Aircel sim details:
Sim no.:[protected]
Imsi no.: [protected]
Please activate my sim by today....
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S
Sriya Singh
from Mumbai, Maharashtra
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Worst service worst company

Address:400703

I'm totally fed up now. My account balance has been deducted without my will and without subscribing any of their nonsense offer. subscription activated on my number on 10/04/2016 which I didn't even subscribed. Balance has been deducted automatically. I also have all the messages regarding this. I have tried to deactivate the subscriptions but the deactivation number is totally not working. Then I called the customer service for help they...
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V
Virendramishra118
from Delhi, Delhi
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Services regarding recharge

Address:122001
Website:www.aircel.com

I recharged my aircel no: [protected] from internet with 39 rs. Rate cutter pack on 7th april. After recharge my call rates have not updated and when saw my balance, recharge amount was updated in p. F amount. I dont know what this p. F account balance is? I contacted your customer care no 5 times every time i was misguided. None of your cc representative gives correct information.
Whole service is bad! I am very very disappointed with...
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S
Satarupa23
from Kolkata, West Bengal
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Money deducted from balance without subscribing

Address:Kolkata, West Bengal, 700089

This is my third complaint regarding Aircel service and I'm totally fed up now. My account balance has been deducted without my will and without subscribing any of their nonsense offer. Not one but two subscription activated on my number on 08/04/2016 which I didn't even subscribed. Balance has been deducted automatically. I also have all the messages regarding this. I have tried to deactivate the subscriptions but the deactivation number...
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S
Swaraj Patil
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Deflecting the internet speed!

Address:Mumbai City, Maharashtra

Hey, I'm an Aircel user And I'm being using Pocket Internet Service since 1 year. For first 3 months, the company offered me an average 2g speed. But after 3 months, a message arrived "You have used your high speed quota." And then they offered me too slow internet. Still I was using this low speed internet without any complaints. But then I had noticed that whenever I recharged unlimited 2g internet for 28 day, the speed of internet for...
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Address:Hyderabad, Andhra Pradesh, 500016
Website:www.aircel.com

Hi,

I want to raise a complaint against my unavaliable isd card benefits which i purchased from www. aircel.com. Amount has been deducted from my account but i didn't get any confirmation message from aircel neither it is reflecting in my aircel account. I've called aircel customer care service 121 couple of times but there also i got no success as they kept me waiting for 30 minutes but didn't connect me to any customer care...
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A
Avinash Kumar Seth
from Gurgaon, Haryana
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Recharge and bad customer service

Address:110016
Website:www.aircel.com/AircelWar

I have recharged my mobile on 07/04/16 of Rs 117/- but I didn't get Rs 123/-. I got something else. This is a fraud by AIRCEL. They are not giving the same, what they are claiming. So, please do the needful. Otherwise I am thinking of complaining in consumer forum. I need refund or Rs 123 as balance.
Moreover, I want to complain about customer care (198). They wasted my 1 hour and they were rejecting my calls. Sometimes they were transferring...
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H
hemantmehra
from Chandigarh, Chandigarh
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Recharge not done in my mobile

Address:Bhilwara, Rajasthan, 311604
Website:AIRCEL

I recharged my aircel mobile no [protected] with amount 53 after checking in aircel app (proof attached)that was showing aircel to aircel unlimited for 28 days but after recharge it was not done same and call centre saying that in app it is not right.I trusted their app and they cheated me...
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A
abhisheksrivastavfbd
from Noida, Uttar Pradesh
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Lost a sim

Address:121004

Dear Sir,

I have lose my sim with mobile phone. so. i am request to you Please block my sim and my sim number is [protected].....
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C
Chulbul Panday78
from Gurgaon, Haryana
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Balance deducted twice

Address:Katihar, Bihar, 854105

Sir, i have activated a service of rs 329 on 08-04-16 but the pack is activated once again on 09-04-16 and the balance is deducted twice.


Customer's care helpline is not taking my complain. Kindly check the issue.


Mobile no. [protected]
Amount deduced- rs329
Date & time[protected] & 8.30am
Message received- you are successfully recharged

My contact - [protected]br...
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S
sourabh_sharma
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PUK code for SIM unlock

Address:Ludhiana, Punjab, 141003

My name is sourabh sharma. i'm a aircel subscriber from Punjab region. my mobile no. is "[protected]" and sim no. is "[protected]". My aircel sim is now locked and asking PUK code please send me the code so that i can use my no. please. whenever i call to customer care no. which is 198-computerized voice says that all the executives are busy and whenever i call from my friends aircel no. to customer care they picked very easily without...
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M
mannanali
from Gaya, Bihar
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I want call history of my mobile number

Address:502325

Dear Sir

please provide my Aircel numbers call details of my mobile number please contact me on my email: [protected]@gmail.com
Aircel customer care and not responding of any question they are only doing formality they are not working so I hope your cell company is the best company in future I change my cell phone sim if you not provide service which I want...
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C
Chandra Prakash K
from Chennai, Tamil Nadu
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Sucking customer service

Address:600005

Dear Aircel,

1.Can you provide the same kind of network inside my room as you provide outside(sometimes).
2.Every time I call your customer care technical issue arises, am I crashing your servers?!!
3.My latest problem is, I made a recharge of RS.95 (According to the msg of full talk time I got the previous day). My recharge has gone into the air, I tried calling customer care and there comes a technical issue....
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Address:Bangalore, Karnataka

Hi,
This is hasan.I have aircel prepaid number:[protected].My aircel number belongs to karnataka and right now i am in andhra pradesh. I have been complaining and everytime the complaint is getting closed without resolving the issue. Still the issue is not resolved.I am being charged for incoming calls.According to aircel 5 state policy, i should not be charged for incoming calls.I spoke with 3 representatives of aircel customer care,...
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Y
Yuva rajesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Televerification

Address:Bangalore, Karnataka, 560021

Hai my number is [protected].i have ported from airtel to aircel.59059 televerifcation call is not connecting.now i am unable to use my number.i called 198 from different number they simply disconnecting call.worst customer support ever. My number now not working from today morning.i cant communicate any one.I thought aircel is better than airtel.i didnt starting using aircel but i came to know its worst than any other network provider....
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M
Mohansrini
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Extra bill amount

Address:600097
Website:www.aircel.com

Hi Team,

In Febraury, I have ported to Vodafone from Aircel and I didn't used much data or calls whil am using Aircel network but the February bill from aircel seeking for Rs.344 on the monthly and VAS charges alone.they simply levied the whole month rental charges in the bill without the usage....
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H
habeeb1519
from Hubli, Karnataka
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Data issue

Address:Bangalore, Karnataka, 560062
Website:www.aircel.in

Hi my name is habeeb from bangalore, My number is [protected] i have always issue with internet and network issue with Aircel services . when ever i call for 198 or 121 they are not responding me properly . giving all the wrong information if we ask more clarification they are adding Vas services or disconnecting the calls, kindly prove me the bangalore consumer court number or address. Now its time to show off the company what is Customer...
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P
pslsu16
from Chennai, Tamil Nadu
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Complaint raised against aircel 2g/3g data validity-reg

Address:Chennai, Tamil Nadu, 603203
Website:Aircel

Dear sir/madam

this is sudhakar, chennai. I have recharged my aircel number, [protected] for 101rs on 6th april 2016, at 8:07 & 8:09 pm, after getting offer message from dt-655514. Details of the message given by below

"rc 101 = 1 gb 3g/2g data for 28 days! Offer only for you!!Recharge with rc 101 now & get 1 gb 3g/2g data valid for 28 days!". Received 6th april, 9:23am.

According...
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S
Sharma Mausam
from Hyderabad, Telangana
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Recharge of rs 33 but amount not received

Address:Chennai, Tamil Nadu, 500050
Website:WWW.AIRCEL.COM

Dear team,


I have recharged through freecharge on[protected] of Rs 33, but i have not received my recharge amount. i have received a SMS about recharge sucessful but amount not credited in my account.

Transaction ID FCVW[protected].

Kindly resolve the issue ASAP....
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A
AMJITH MA
from Ahmedabad, Gujarat
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Unnecessary balance deductions

Address:411027
Website:Aircel

My balance is being deducted for no reason. First rupees 49 got deducted in the name of plan named 'Fortnight49' now on a daily basis rupees 9 is being deducted from my number in the name of PI9 auto renewal. The irritating part is the sheer ignorance of the customer care support staff. I have been calling them from last two weeks complaining baout the same. Every time thay reply that they have deactivated the service but they haven't done...
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