Aircel Complaints & Reviews

Recently I have recharged RC39 based on 198 and 121 customer call Adv. They mentioned clearly this offer on 60 days for any call 30 paise. But within 10 days this rate cutter has gone. While i called them, they told me this offer only for segment user. I could not understand if this offer only for segment user, why they should announced the adv in public customer service and they didn't send the message for expiry date also after i put the...

I have been autosubscribed for some vas, dazzling queens at 7.56 am, today and there is deduction of 35 rs.this was done by you without taking my consent.please unsubscribe me from this and refund my money to talk time immediately. My no is [protected]...

Sir, As per last few days unexpectedly activated 2 packs(Customer care said. But am not activate any Packs). I call for customer care and ask why like this means they said you activate via WAP. It is not possible and i know how to browse & how to use internet. The company Service is not Satisfied. Please solve this. I need reason how this happened any why? Thanking you....

Sir, I am using Aircel sim 6 months. sim number [protected] .The company deduct money from my balance many times by activating any services without my permission .I called them and solved problem 2 more times and they promised me never activate any services without my permission but now they will again activate a service and deducted my balance. How many times I can called costumer care and register a complaint for same reason.please Understand...

Dear aircel team.
I'm a customer of you and call you for activating 3G internet service in my mobile. But your ivr executive was not solve my problem and disconnect it.
Kindly take not take it simple .
I was call your team in between 9.20 PM to 9.40 PM .
form phone no.[protected]...

I have purchased an sim on the name of rajpal sirdhana via msisdn-[protected] from aircel on 9-mar from the first day of activation i am unable to use my 2g net services and making the complaint on our 121 or 198 dozen's of time via sr number 1-[protected], , , 1-[protected], , , 1-[protected], , 1-[protected], , 1-[protected], , 1-[protected], , 1-[protected], , but they are also not able to start the internet services on my handset i am...

Sir i purchase a new sim on 28 march my no. is [protected] so i get 99 rs balance which is decducted on 29 march i call many time to the customer care. but they not respond always says busy. then i call with another number and tell me about my balance deduction they says 24 hours completed so we cannot refund your balance. sir pls help me i tried many times to the customer care but they not respond. they do not need to refund my balance. sir...

My mobile no. is [protected], I used aircel network from last 1.5 year.
My issue is yesterday i was call aircel customer care number and spoke to one of the executive regarding my balance deducted he was told me one of service is activated on your number he told we deactivated your service from our site and you got the balance within 24 hour but today again my balance deducted for that services and again i call customer care service...

Hello Aircel,

16-March'16: I was charged Rs. 50 towards Video Talkies. Follow-up.

23-March'16: Received a message that the service is stopped.

24-March'16: Since this day, I've been following with you for the refund of Rs.50 as only the service is stopped although you were notified on 16th itself the day I was initially charged.

29-March'16: Received a message that Video Talkies...

I had ported my above number from Airtel service to Aircel service in the hope of a better customer experience. Although I am happy with the call service, I was greatly disappointed in one aspect. I have noted that Aircel adjusts call balance towards data charges should there be insufficient balance in the data balance. This is not a fair practice since most of the time we are not aware of our data balance as there is no alert from Aircel...

From paytm i recharged rs149 (Which shows rs175 talk time).
After i recharge got the messge that tt=0 inr

"txn: apr[protected] to recharge mrp149 is successfull. Tt=0 inr, new balance 1.15inr pf 130.13 inr, s.Tax 18.87 inr."

After calling customercare they are simply saying server not working and not helpfull.

Please assist to resolve the issue....

Recharge done from freecharge app, ..

I asked freecharge.In over mail and they gave me the operator id,
Aircel claims that recharge is done, which is not.
Recharged number:******4737
Recharged amount and date:rs.60.0 and 02-mar-2016
Operator id:kor[protected]...

I am using aircel sim with number [protected]. The company has automatically activated mobi music service for 7 days without my permission and deducted RS.21 from my balance. Kindly do the needful to return my balance amount....

Iam recharged with 32rs that is 1.2p/2secs plan but amount is deducting double i.e 2p/1sec please provide me solution for the same.
date of incident is 27th march 2016.
my phone number is [protected].
refund the amount what i recharged.
i also called customer care but not get the proper solution.so i requested you to provide the solution.
Name : Abhishek
Mobile no. [protected]
I always problem...

Im using 2numbers in aircel Every month i do recharge in my account nd i call to customer care to act the IP pack but past 3month u guys says we cant act tht pack nd guys u wil act after long speach, in an hrs if i speak after u guys act the pAck but diz month u guys took complaint for deact the IP447 pack but i called to act the pack nt for deact the pack because already pack as deact den how can deact again, , DIZ IS COMPLAINT NO FOR DEACT(...

Yesterday I activate Rs 197 data plan through my main account balance. Message came that your activation success but I didn't received any benefit till now. I registered complaint yesterday through consumer care. I got message today that your complaint is resolved but I didn't received my benefit or my main balance back. Even customer care also not responding now. I'm expecting quick response from you. Thank you....

I bought this Sim Card October 2012 in Chennai. I am one of the Valuable Customer. So far as I did not delay payment. Please check my account. Now I am working in Tirunelveli District, Cheranmagadevi Taluk. My mobile Network always showed not Emergency searching. Please issue same mobile number and new simcard with Tirnelveli Network. How can i get it. No response from your complaint helpline. further contact [protected]...

I rechrged my phone no. [protected] with 45rs. via my paytm account.
As details given on the portal I should be getting 50 rs. for this recharge but only recieved 46rs. Even I received the recharge message for 50 only. I complaint for it and was told that within 48 hours the issue will get resolved.
It's been almost one week I didn't received the left amount. Again I complain for it but the response was disgusting and unprofessional.br...

My mobile number is [protected]. On[protected], i was travelling from hyderabad to jharkhand. I have a data pack with sufficient balance and it will expire on[protected]. But still, while i was using internet, i was charged from my main balance. Initially around 35 rupees was charged. After some time, i was again charged from the data pack. But some time later my main balance started getting deducted for using internet though i still have...

Unfortunately by making some security mistake in my mobile, it is asking for PUK code when my mobile got restarted. I request for Puk code of my Mobile number [protected] network of my sim is aircel. My alternate number and email address are [protected], kowmar.[protected]@gmail.com. Please I'm requesting you to do the needy as soon as possible. Thanking you...