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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Aircel reviews & complaints page 284

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R
rajashekar c2176
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Daily deduction of 3rupees since 2 months

Address:Mysore, Karnataka, 570005

Sir I'm a student My phone number is [protected] Rs.3 has been deducting since 2months when I phone costumer care they tell like they'll solve but they haven't solved it yet please do the needy costumer care is not receiving my call and complaints please deactivate the service this is 4th time I'm complaining about this to you...
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V
varghese arun
from Delhi, Delhi
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Special offer recharge - did not get what it has been offered.

Address:Sundargarh, Odisha, 769008

Sir/Madam,
my complaint is - they cheated me by not giving what they had offered me.

In my aircel prepaid phone number-[protected], when I checked special offers 4 u option under *121#, there is a offer that on 105 rs recharge, I'll get 115 rs talk time. I did that recharge on 17/11/2015, Txn No. is ORR[protected]. I received Rs 91.7 as talk time.since I didn't 115 rs talk time, On that day itself I called...
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S
Sundarraji Uvaraj
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Balance deducted for unknown reason

Address:Chennai, Tamil Nadu, 600056
Website:aircel.com

My Mobile Number is [protected] and network provider is Aircel. Netpack is active in this number. While browsing, I received a message saying, "Thanks for using Aircel Service", and when I check my balance, Rs.25 has been deducted from my balance. As of my knowledge, I did not asked them for any service and also they did not tell me what service I have chosen. So, please refund the amount that has been deducted and make sure this...
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R
rabindrapathak
from Mumbai, Maharashtra
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Unauthorized amount deducted from my account without my approval

Address:Sonitpur, Assam, 784182
Website:Aircel.com

I regret to inform you that amount has been deducted an amounting Rs.35 and 15 respectively total Rs.50.00 from my account my Aircel no.[protected] without my approval. I dint select any service, but they are saying i have activated Caller tunes and DT song service & deducted total Rs 50. Funniest part is, i bought this SIM just before 7 days, my balance was maintained perfectly. POOR CUSTUMER CARE SERVICE, whenever i tried to explain these...
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M
malini17
from Chennai, Tamil Nadu
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Unauthorized charges & unethical behaviour of customer care

Address:600015
Website:www.aircel.com

I have rechargedmy number [protected] for rs.120. I dint select any service, but they are saying i have activated UTV service & they took rs.120 for autorenewal. Funniest part is, i bought this SIM just before 2 month, till last month never get even a message about this service & my balance was maintained perfectly. POOR CUSTUMER CARE SERVICE, whenever i tried to explain these issues they disconnected my call. I NEED REFUND. How they can charge...
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A
Abishek T
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of sim card

Address:Tiruvallur, Tamil Nadu, 600077

My sim card got locked since i entered wrong pin number.. I have consulted Aircel centre to unlock my sim card.. Since it took more than 4 months to consult, sim card got locked permanently.. So i went for applying new sim card, with same mobile number..I have given my proof, got sim card with postpaid plan.. They informed me that my sim will get activated more or less than 1 day.. But its been almost 2 days.. My sim doesn't get activated..When...
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S
shaad121472
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aircel cheating with customers

Address:Lucknow, Uttar Pradesh, 226003

I am one of the tortured customer of Aircel prepaid mobile no.
This is one of the company which cheat with customers and earn money. They without the approval / concent of the customer activate meaningless/ unwanted services on innocent customers no. and deduct money from their mobile balance. This is done on regular basis. When frusfrustrated customer call their so called customer care, most of the executives don't answer and...
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J
Joelrocks Joel
from Coimbatore, Tamil Nadu
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Puk blocked

Address:Hyderabad, Andhra Pradesh, 500003
Website:puk code

Need help ma num [protected] puk has been lockd help me out get over dis problm tq...
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Address:Amritsar, Punjab, 143001
Website:00000

I have lost my mobile in which Aircel prepaid sim card was functioning which was having mobile no.[protected]. Kindly block the sim card as I am no more interested to continue the connection. Please confirm by mail at my mobile no.[protected] or mail id hsarora.[protected]@gmail.com
Regards
Harminder Singh...
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B
balu2106
from Mumbai, Maharashtra
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Network and internet issue

Address:400043

I purchase new sim card after activation both sim card we facing network connectivity and internet connectivity issue call not connect and if connect disconnect 2/3 minutes and internet also not connect but showing data uses and mb deduct . my both sim card no(mobile no is [protected] & [protected].) Kindly requested to you please do the needful....
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G
Gowr1322
from Bengaluru, Karnataka
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Aircel robbed my balance

Address:Chennai, Tamil Nadu, 603103
Website:aircel.com

I am using AIRCEL for the past couple of months. I have 306 rupees in my main balance on 9th Nov 2015. Suddenly main balance became 0 without any usage. I am calling their consumer complaint number 198 since then. Out of continuous calls, Only very few times I can talk to their customer support executive by luck. I am just getting re-directed to a voice advertisement instead of connecting to a customer support executive most of the time....
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Address:560066

BREACH OF INFO DISPLAYED ON AIRCEL WEBSITE: I have made a recharge of rs 135 about 10 days ago and my balance got recharged into Dedicated Account which is not mentioned on Aircel website at all. Also, the same recharge was made the previous month and I got the balance in my main Account. LOSS CAUSED: Although I got the balance in DA Account, I am having my Main account getting debited for Incominag as well as Outgoing calls as I am on...
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D
Dhaval1305
from Mumbai, Maharashtra
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Deduction of balance unnecessarily

Address:Thane, Maharashtra, 421306
Website:aircel.in

There is a deduction of balance and when i call the customer care they don't even reply positively. I had called many times but many times the call does not connect and they have common reason that the system is down for some reason. I am not getting remedy against this and fed off the services of aircel. The services are really ridiculous....
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H
HariBabu4310
from Chilakalurupet, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About my mobile recharge

Address:Guntur, Andhra Pradesh, 522001
Website:www.aircel.com

Dear Sir/mam,

This is Hari From Guntur, AndhraPradesh. My mobile number was [protected]. Here i have a special recharge of 175/- for 30, 000 A2A, And A to local mobiles. Since from 3 days im unable to make calls. I have raise a complaint to call center. But no body was responding. I never seen this type of response in any network. Please look into my issue and solve it asap..


Regards
Hari Babu...
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S
S Murugan
from Arki, Himachal Pradesh
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Payment Deduction

Address:Chennai, Tamil Nadu, 600094

Hi every one, I am from Chennai, I was already drum a band against this coy. But now they are deducted amount in account and foolish are not available any info regarding this till from last friday i.e 13 Nov 2015, i was have in Rs 169/- around bal in my acct. Till i have just Rs 50/- around, i want clarify this from this coy the rep was not answer properly the same problem also i was faced in few months ago. I want to clarify this. This is...
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S
SIVASUBIRAMANIYA RAJA
from Virudunagar, Tamil Nadu
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Free gift not send to me

Address:626117

I have place on Mobile order 21.10.2015, but in website they are stating that 3 to 4 days more than 4 days he is not delivery the product after a long war i got mobile on 28.10.2015 evening. at the time of placing order they said free power bank for your order. Now nearly one month i have not received free gift ( power bank ). I am asking so many times proper response not available. they are asking Invoice copy from my side. is it correct...
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B
B janaki
from Hyderabad, Telangana
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Worst customer service

Address:500029
Website:www.aircel.com,www.paytm.com

See my name is rahul and my mobile number is [protected] .I have done an online recharge through paytm on 2/11/2015 which was suceessfull recharged, but i didn't get any benefits, so i called to aircel customer care where it takes such a long time to speak with customer care and they don't even respond in a proper way.And at last, they said that they will credit cash back to my account within 2 days and after that when i called them they are...
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R
ramachan0394
from Delhi, Delhi
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Balance fraud

Address:Chennai, Tamil Nadu, 60017

I sent a sms from [protected] on november 17th 2015, 84.40 rupees was deducted from my balance for this sms, I called the customer care but I could not reach them, toll free number of AIRCEL says that "all the lines are busy", I want AIRCEL to return my balance of 84 rupees that it "cheated" and got from me, I request AIRCEL not to cheat customers in this cheap manner,...
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L
lmis
from Gangtok, Sikkim
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Wrong billing

Address:110092
Website:aircell.com

I am using an air cell post paid no at Delhi three or for month the have send me the actual bill which i paid on time .In October billing they send me the access billing for which i have maid a complaint for it complaint no[protected].i have requested them for send me the rectified bill . after a week they disconnected my no without intimation to me . If service condition remain the same than user can't afford the same.. thanks...
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B
Banumanicjoe
from Chennai, Tamil Nadu
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Stop deducting the amount for jodhisshastra from my account - reg

Address:641041

My No.is [protected]. I didn't ask for the Jodhissastra service. Without my permission they are going on reducing an amount of Rs. 35 from my account every month. When i try to contact i am not getting the proper channel to register my complaint. Stop this service immediately.

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Banumathi....
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