Aircel Complaints & Reviews

I am one of the tortured customer of Aircel prepaid mobile no.
This is one of the company which cheat with customers and earn money. They without the approval / concent of the customer activate meaningless/ unwanted services on innocent customers no. and deduct money from their mobile balance. This is done on regular basis. When frusfrustrated customer call their so called customer care, most of the executives don't answer and do nothing to show any care for customer.
They all are lier and they only looting customers and making money.
This is my advice to all those who are using Aircel to stop using this bastared company services.
They are cheaters and only making money by cheating with customers.

Need help ma num [protected] puk has been lockd help me out get over dis problm tq

I have lost my mobile in which Aircel prepaid sim card was functioning which was having mobile no.[protected]. Kindly block the sim card as I am no more interested to continue the connection. Please confirm by mail at my mobile no.[protected] or mail id hsarora.[protected]@gmail.com
Regards
Harminder Singh

I purchase new sim card after activation both sim card we facing network connectivity and internet connectivity issue call not connect and if connect disconnect 2/3 minutes and internet also not connect but showing data uses and mb deduct . my both sim card no(mobile no is [protected] & [protected].) Kindly requested to you please do the needful.

I am using AIRCEL for the past couple of months. I have 306 rupees in my main balance on 9th Nov 2015. Suddenly main balance became 0 without any usage. I am calling their consumer complaint number 198 since then. Out of continuous calls, Only very few times I can talk to their customer support executive by luck. I am just getting re-directed to a voice advertisement instead of connecting to a customer support executive most of the time. It is really frustrating to call their consumer complaint number 198. Below are the replies I got for my complaint each time I connected to a support executive by luck. 1st time - Problem happened because of network issue. Your account will be credited with the amount before that day evening. I waited but nothing happened. 2nd time - Amount will be credited in your account within 24 hours. I waited but nothing happened. 3rd time - They registered my concern with reference number 1 - [protected] on 15th Nov and told me that my issue will be resolved within 48 hours. On 17th Nov my service request was resolved and closed without any intimation to me. My account balance was still 0. I am not sure how they are closing a service request without providing any resolution to the customer. 4th time - On 18th Nov they again told me that my amount will be credited back within that day evening. Today is 19th Nov, still my main balance is 0. This is the worst customer service I ever had. I couldn't even make an outgoing call for the past 10 days. I am writing this complaint out of great disappointment and depression with aircel service.

BREACH OF INFO DISPLAYED ON AIRCEL WEBSITE: I have made a recharge of rs 135 about 10 days ago and my balance got recharged into Dedicated Account which is not mentioned on Aircel website at all. Also, the same recharge was made the previous month and I got the balance in my main Account. LOSS CAUSED: Although I got the balance in DA Account, I am having my Main account getting debited for Incominag as well as Outgoing calls as I am on Roaming thus I am bearing the complete loss of the recharge being made. ACTIONS: AIRCEL says that they cant help me out and the customer care has misunbderstood the issue with an incorrect answer being provided.

There is a deduction of balance and when i call the customer care they don't even reply positively. I had called many times but many times the call does not connect and they have common reason that the system is down for some reason. I am not getting remedy against this and fed off the services of aircel. The services are really ridiculous.

Dear Sir/mam,

This is Hari From Guntur, AndhraPradesh. My mobile number was [protected]. Here i have a special recharge of 175/- for 30, 000 A2A, And A to local mobiles. Since from 3 days im unable to make calls. I have raise a complaint to call center. But no body was responding. I never seen this type of response in any network. Please look into my issue and solve it asap..


Regards
Hari Babu Myneni
[protected].

Hi every one, I am from Chennai, I was already drum a band against this coy. But now they are deducted amount in account and foolish are not available any info regarding this till from last friday i.e 13 Nov 2015, i was have in Rs 169/- around bal in my acct. Till i have just Rs 50/- around, i want clarify this from this coy the rep was not answer properly the same problem also i was faced in few months ago. I want to clarify this. This is fraud when your data date is till last, or your expiry is today then you will not use next day. then why they will deduct costumer payment and when you ask this they told WAIT FOR FOUR to FIVE HOURS or call next day, costumer money is not money why why why please response.

I have place on Mobile order 21.10.2015, but in website they are stating that 3 to 4 days more than 4 days he is not delivery the product after a long war i got mobile on 28.10.2015 evening. at the time of placing order they said free power bank for your order. Now nearly one month i have not received free gift ( power bank ). I am asking so many times proper response not available. they are asking Invoice copy from my side. is it correct manner ? I think syberplace.com is playing with customers. yes. prompt delivery & chatting response is very very worst. Friends please read my review about this website.Thanks.

See my name is rahul and my mobile number is [protected] .I have done an online recharge through paytm on 2/11/2015 which was suceessfull recharged, but i didn't get any benefits, so i called to aircel customer care where it takes such a long time to speak with customer care and they don't even respond in a proper way.And at last, they said that they will credit cash back to my account within 2 days and after that when i called them they are not even responsible in online payment which was done through paytm.When i complained on paytm they had replied me that i am not ekigible for cash back.They are the customer service which aircel is maintaining and they dont even know how to respond to service or a complain.I am totally fed up with the service they have given me.Now who is responsile for this and from where my amount will be recredited .See iam now complaining not at all for the money but the worst service given by the customer service.For that service they almost took 3 weeks.

I sent a sms from [protected] on november 17th 2015, 84.40 rupees was deducted from my balance for this sms, I called the customer care but I could not reach them, toll free number of AIRCEL says that "all the lines are busy", I want AIRCEL to return my balance of 84 rupees that it "cheated" and got from me, I request AIRCEL not to cheat customers in this cheap manner,

I am using an air cell post paid no at Delhi three or for month the have send me the actual bill which i paid on time .In October billing they send me the access billing for which i have maid a complaint for it complaint no[protected].i have requested them for send me the rectified bill . after a week they disconnected my no without intimation to me . If service condition remain the same than user can't afford the same.. thanks

My No.is [protected]. I didn't ask for the Jodhissastra service. Without my permission they are going on reducing an amount of Rs. 35 from my account every month. When i try to contact i am not getting the proper channel to register my complaint. Stop this service immediately.

by
Banumathi.

Your company again deducted my 15 rs balance by activating VAS service on my no. approx in 1 month you had deducted 48 rs from my account without any cause..this is the last complaint from my side. either you resolve or i will take the decision which i have to take. my no [protected]. you have 1 week time.. refund my all money you deducted.

Hi this is Sajith Gowda. Im using Aircel from almost 6-7yrs. Recently I went to an Aircel outlet to change my micro sim into nano. I submitted documents, photo & paid 100rupess but its more than a week my nano sim is not activated. If i contact the outlet person hz saying it has to be activated by Aircel main branch & Im trying to call costumer care but no one is responding. Apart from that without my permission they have activated few services and cutting of my currency. MY AIRCEL N0 : [protected]. I think its better to PORT to other Network for hassele free service and there is no proper network out of bangalore.

My Aircel No-- [protected] SK AFSAR ALI Dear Sir, The Aircel deducted an amount of Rs 50.00 from my main balance without my permission on dt- 14/11/15. When I complained the customer care, I was assured that I'll be refunded the amount within 24 hrs. But unfortunately 24 hrs 48 hrs have passed and I have not got my balance. For the second time when I contacted the customer care...I found myself cheated by the customer care executives. I was denied for the refund of my deducted balance. The company customer cares are just cheating with the poor customers. Please look into the matter and solve the problem at the earliest...

Hi, Kindly note that the pocket store has been subcribed in my mobile number which is [protected]. I request you to help me unsubcribing the pocket store from my mobile. I request you to share the details through message or call at the earliest. Thanks& Regards, Thara rajan

It is to inform that I have taken a ism card from aircel company representative whos number is [protected] on 6th November .but up to not it is not connected in spite of repeated reminders and phone calls made by me. if it is not possible to give connection please hand over my identity profs and also documents taken by representative immediately .

Respected Sir, My name is Veeresh Kumar & I am a defence personnel. Due to the nature of job I am being transffered from Jammu to new place. At Jammu I got an Aircel number [protected] which was initially prepaid but converted to Postpaid. For this I paid Rs. 200/- as security deposit & I was promised that this money will be paid by cheque once the number is deactivated. I requested the same in May 2013 and the number was deactivated. Since then I am waiting for my Rs 200/ which is not paid by the company till now. I think the company is making fool the customers by giving assurance that the money will be paid by cheque. If the company do this type with 10000 customers all over INDIA it will make a profit of Rs 20 Lacs. Please look into the matter. My contact number is [protected]. Thanks