Aircel Complaints & Reviews

Dear JYOTIRMOY BEHERA,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:


Date & Time of deduction:

Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

Hi Ashish7799,

Please share the below details so that we can assist you better regarding your concern-


Date of recharge:
Mode of recharge:
For Stop up-store location:
ransaction Id (if received):

Warm Regards,
Aircel Social Care Team

Dear Ashish7799,

Hope you are doing good.

We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.

However, you had already got benefit of RC-32.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Kindly update the same on priority as today again my mail balance got deducted by Rs 10/- on the morning.

Hi tejeshkoli121,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Hi tejeshkoli121,


We would like to inform you that you have been charged for accessing the internet apart from the Facebook and Whatsapp.

To avoid this balance deduction, we request you enable the ‘Restrict Background Data’ in your android Smartphone.


Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Dear sundarcool,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:


Warm Regards,
Aircel Social Care Team

Hi sundarcool,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Hi nishant,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Dear nishant,

As per our system records, balance of Rs.204.27/- will be credited in your account in next 24hours. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

hello aircel i have also paid rs. 85 for unnecessory FRC on 20 oct. 2015 at 5.15pm
which aircel still did not refund me

Dear Mukesh kumar2117,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

Hi Mukesh kumar2117,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Dear tannuu,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:


Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

Dear gotyet,

As per our system records, waiver of Rs.10/- posted in your account. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Dear prafulla patel,

We regret the inconvenience caused, Kindly share the following details so that our team can look into your issue:


Alternate No:
Location (Including nearest landmark where issue is witnessed)
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):

Warm Regards,
Aircel Social Care Team

Hi prafulla patel,

We would suggest you to check his device setting . If same issue happned please visit nearest aircel store .


Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Hi Bala2585,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Dear Bala2585,

Hope you are doing good.

We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Hi sanjay kumar sharmaaaa,

Please share the below details so that we can assist you better regarding your concern-


Mode of recharge:
Recharge denomination/Amount:
For Stop up-store location:
Transaction Id (if received):

Warm Regards,
Aircel Social Care Team

Dear sanjay kumar sharmaaaa,

As per our system records no such recharge found on your number.

Regards,
Aircel Social Care Team

Dear AndrewMason,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Aircel No.:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

Hi gaurav161gaurav,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Hi nsraadhi,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Hi nsraadhi,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Hi karthikembdev,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Hi team,
Already I had sent a mail that you mentioned above but I didn't get any response till now.kindly assist immediately as I'm still facing the problem
Regards
M karthikeyan

Dear karthikembdev,

We understand the inconvenience being faced by you, our team needs some more time. We shall contact you shortly


Regards,
Aircel Social Care Team

Dear team,
Already its been 5days, still it will take more days?
Kindly provide me proper solution?
Else allow me to port to some other network

Dear karthikembdev,

We would like to inform you that the Tele-verification can be completed only from Home location and not while in roaming.

Regards,
Aircel Social Care Team

i just want my problem solved in 3 days... ☺☺

Dear YellowDemon,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Date & Time of deduction:
Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

Dear YellowDemon,

As per our system records, Waiver Of Rs. 15 has been given to you. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

Dear nishant578,

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Any message received upon deduction:

Warm Regards,
Aircel Social Care Team

sir
mera naam babulal takoliya he or me m.p. dhar district me rahta hu mene news paper add me aircel ka tower plantation ke liye dekha or usme diye gaye no. [protected] par call kiya tab unhone 2500/- registration deposit ka kaha jo ki mere dwara kar diya gaya fir kuch document mail se bheje gaye or 250000/- service tex ke deposit karne ko kaha gaya wo bhi mere dwara deposit kar diya gaya he but ab wo 32000/- or deposit karne ka bol rahe he mujhe doubt ho raha he ki kahi ye fraud to nahi . unka email id [protected]@gmail.com he jis par mere document send kiye the . please mujhe bataye ki kya me kisi fraud ka shikar to nahi ho raha hu mene unke bheje sare document or bank deposit slips attach kar di he please check karke bataye ki kya ye aircel company se hi kaam ho raha he ya koi fraud he. sir mujhe is pareshani se bahar nikale please. mera contact no. [protected] he or email id [protected]@rediffmail.com he

Dear staff on duty, Greetings of the day. My query regarding an amount of rs.75 has been deducted from my aircel no.[protected], msg showing that Glamour zone has been activated on my aircel sim without my knowledge. First time Rs.75 was deducted on 12.02.2016 & Second time again Rs.75 deducted on 13.02.2016, & Third time again Rs.75 deducted on 14.02.2016 & Fourth time again Rs.75 deducted on 16.02.2016 & Fifth time again Rs.75 deducted on 23.02.2016 I got a msg stating that Glamour zone has been autorenewed...Totally an amount of Rs.150 deducted without my knowledge. My Humble request to you that to cross check and kindly reverse my amount which was deducted from my account... Awaiting your positive reply Yours sincerely Subramanian. [protected] Vellore. TN.

Hi mani5799,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Dear staff on duty, Greetings of the day. My query regarding an amount of rs.75 has been deducted from my aircel no.[protected], msg showing that Glamour zone has been activated on my aircel sim without my knowledge. Rs.75 was deducted on 03.04.2016 .Totally an amount of Rs.75 has been deducted without my knowledge. My Humble request to you that to cross check and kindly reverse my amount which was deducted from my account... Awaiting your positive reply Yours sincerely Praveen Vikaas, [protected], Bangalore, Karnataka

Dear Praveen La Vikaas,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Dear Praveen La Vikaas,

We have verified your account and found that an amount of Rs.75/- has been deducted towards the usage of various services activated through WAP using internet from your handset, however as a one time goodwill gesture we have refunded this amount to your account and these packs are already deactivated.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

Hi Sambaran Datta,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Hi Sambaran Datta,

Post system check it has been found that recharged was not done through the SOMA procedure.
Hence, you are not eligible for claimed benefit.

Thanks and Regards
Customer Service Officer | Social Care uTeam
Email us at [protected]@aircel.co.in

Hi rahul.kumar118,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Dear rahul.kumar118,


Kindly share your correct Aircel number in order to assist you in the best possible manner.

Warm Regards,
Aircel Social Care Team

Hi Deependu Sarkar,

We are sorry for the experience you had. Please share your concern with your Aircel mobile number at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Hi Deependu Sarkar,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.ineep

Hi sahakalip,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in