Aircel Complaints & Reviews

My name is saran my mobile number is [protected] last Tuesday I recharged 56 rs for all India aircel to aircel 10 paise but from last 2 days its not work they deducted more money from my account per min they took 1 rs so I try to call a customer care I called more than 100 times but not connecting to customer care when they said please wait to speak a customer care afterr 10 sec they said they said thanks for calling and they disconnected my calls .which very upset my mind .I need help urgently reply fast

Hi, I'm registering this complaint via e-mail under reference to the complaint number 1-[protected] that I got from a customer support woman. With no intimation my call balance was deducted both from main and special account. I need a refund, because there was no intimation made to me while my data balance was expired. And I have been a customer for Aircel more than 8 years and I'm facing few issue regularly in the recent times. I was using postpaid connection few years and that was pathetic so I changed to prepaid which is more worst now. I really need a refund that is the only cause of mine to take these actions. First caller said I'll receive a call back in 24 hours but I never received. Also few of the callers from customer service were unfit to handle a customer, they cut their call without providing me any resolution(Note: I have call timings if you need to take recordings). I had a conversation with a caller on 01.11.2015 who just blindly said I'll get my refund back just to hang up my call. When I called again and spoke with an other person from customer service they said I have no possibility of getting the refund back. So my question is, why do they provide fake information to a customer. Do they get paid or they working as a slave.

Yesturday I was recharge 53 rs net plan active but my balance was deducted but plan not active and I was active net on my mobile and my balance also be deduct & I have cal custmar care bt not solve my problem. My mobile is [protected] delhi Ncr & my name is uday malik . Pls return my balance used in net and also net plan balance . Thanks

I have made two online recharge one one 16/10/2015 of Rs. 50/- for top-up and on 02/11/2015 of Rs. 199/- for 2G service in my mobile no. [protected]. The BillDesk TransactionID is ESMP[protected] and ESMP [protected]. Both the transaction shown success in Recharge status. But till date the above amount has neither been credited to my mobile number nor the amount reverse to my bank accouts. Necessary action may please be taken for the same.

My aircel prepaid no is [protected] debiting [protected]@Rs.2/ without my concent from 17/10/2015 .The company sending a msg " Dear customer, you have renewed for NYASA Astrology at Rs.2.0 for 1 day. To unsubscribe SMS Stop to 155223." From my point of view I never responded this type of SMS . As per companies guidlines I did SMS to 155223 to unsubcribe but still to day my account debiting @ Rs 2/

Hi, I don't like Aircel service nowdays cause they are deducting recharged balance for any VAS, though I am not interested any type of VAS .I am trying for custmer care contact but not succeeded.I also mailed on companys 2 mail id 2 times but not get any rply. I stopped recharging from a week, if I get refund my deducted bal, then I'll think this service again.so pls do the needful. Vidya Kakad [protected]

I got a message on my number [protected] today as follows Dear Subscriber, you have been charged Rs. 5.0 for 1 days subscription of Pocket Store. You have got free credits in your account to download full songs, wallpaper, videos etc. of your choice. To Start logon to http://store.pocketinternet.in Whereas i have not activated any service. I tried to complaint about this to your customer care and the continuous response im getting is that the system is down. I want to know why my balance was deducted without anu reason

Sir/Maam, I recharged ₹50 on 27 or 28th october. They have deducted ₹3 before recharge So, I dialled 155223, it was not working. So, i called customer care they told that they didnt get the update. Again, I tried after 4 hours they told the same thing I thought its ₹3, lets not worry about that Then i used for internet & it was then ₹42 & recharged ₹5 net pack. So my balance was ₹37. Today I checked my balance. It is only₹2.13. I called customer care again They told that you are charged for xyz, which I dont know They told that there are 2 deduction ₹24 & ₹10. I can get the refund ₹10. But I cant get ₹24 I purchased your sim. You deducted money, in the other hand the customer care(she) told me to cut the line & one time cut the line from their side I tried various time before they usually always give the same reason that they didnt get the update And no sms for deduction came to me. So, Why I will worry & check my balance as i have ₹50. If they atleast gave me notification, i could check at the time How it is justice? And 155223 still not working from my sim Please refund asap

My aircel number is [protected]. Suddenly my number got subscribed to multiple services and this is happening since many days. Aircel is least bothered about their customers. I want all subscriptions happened today dated november 1st 2015 on my number i e [protected] should be deactivated with immediate effect. Take this on high priority and resolve my issue ASAP.

Dear Sir/Madam, Please provide me all incoming call details of my aircel mobile [protected] on my email Id. Please insure me in my email Id- [protected]@gmail.com. I want to full incoming call detail of my aircel mobile number already written above.

Me vijay kumar mera mobile no.[protected] hai, mene balance 29.10.2015 ko 67 aur 30 Rupay ka karaya tha jo ki 30.10.2015 ko mera balance ko kat kar diya hai ab usme sirf 2 Rupay ka balance hai Mujhe mera balance vapas chahata hu thenks

I am Sudip Naskar, I have done a Rs 60 recharge for the prepaid no [protected] on 29.10.2015 ( Txn No. KOR[protected] to Recharge MRP 60 is successful . TT= 59 INR, New Balance 73.92 INR, P.F 0 INR, Service.Tax 7.37 INR.) but on 30.10.2015 amount has been deducted, & now current balance is Rs. 24.91 . I can also call 4 time, I no wrong key press & no active VAS service.., but AIRCEL every time deducted THE MONEY but I not clear other amount deducted which reason. Please help me to getting back my money. Have a nice day. Regards, Sudip Naskar [protected]

Aircell comp make new trick for balance cut call by no 140 ya 9140 if we pick up any service auto activate Aircel company 4 time my balance cut 30/- 20/-30/-30/- one time on date 30/10/2015 refund 20/- rupees but in evening on time 17:20 1st sub music connect at rs.30/- and then 30/- rs. quiz factory weekly can you solve its my no .[protected]

Good Afternoon Aircel Team, Please find the below mention details, Unable to call Out going call for this number : [protected], I called to customer care chargeable number [protected], but not given the proper response, so many time to spoken with customer (Not Given proper response to customer care.).

Dustbin Aircel Service...

Respected Sir/ Madam,
I, Prasenjit Dey, My Aircel mobile number is [protected], on 29/10/2015 at my Aircel Balance was 19.70, after few minutes it become 4.70, hence Aircel Deducted Rs. 15. I am facing this problem last few months, after every recharge my balance getting deducted. If call to aircel customer care but no response from Aircel representative. As Such Your Honour is Requested to look into the matter, and arrange to refund at the earliest. An early action in this regret highly appreciated.
Thanking You.

Dear sir my aircel no is [protected] i have recharged Rs 34 on 08/10/2015 online and i have recharged Rs 34 on 27/10/2015 by retailer but both time roaming pack not activated i have called customercare three times but always he speak my server down i cannot check your problem please takeup this matter

Sir Mera 20/- ka balance deduction Ho Gaya tha 27/10/2015 uske baad mene complaint likh vayi customer care ke pass . Uske baad unhone kaha Ki aapka balance 24 hours me refund Ho jaayga. Lekn Vo balance 29 ko refund Ho Gaya . Lekn vo balance aane ke thode time baad hi mera vaapas se 19/- ka balance deduction Ho Gaya he meri bina permission ke har baar company koi na koi service laga ke mera balance deduct Kar rahi he
Ab mujhe aap log bta di jiye Ki me apna Aircel ka sim card band Kr du kya aap log aese hi har baar balance deduct krte rahoge na to ek ek krke aapke saare Aircel customer chale jaayga
Or customer care ka call bhi bhi lagta he jisse hum log pareshan Ho rahe or un logo ko koi fark nhi padta he
Mujhe bas apna balance refund chaiye or aage se mera balance na deduct Ho paaye

I am suresh my mobile no [protected], I have prepaid connection for the post 10 years, now i am changing prepaid to post paid connection.I had a balance amount of 310/- in my prepaid, but with out my knowledge how to duduct my amt.310/-my nearest aircel showroom tambaram not giving responsible answer, pl carry over my prepaid a/c to post paid a/c.

Respected sir my name is nagendra singh and my aircel no. Is [protected]. Last day i got a message from aircel that you have offer if you recharge with rs 395 you will get 7, 95 gb 3g data with 15day valadity. Upto 500 mb the speed was good. But after that it was only 2 or 3kb/s. Then i contact to customare care he said that per day you will get only 500 mb. After 500 mb you can not get good speed. But the terms and conditions are not written on that sms. Kindly do something on that. Otherwise no one can trust on such fake offers. Thanking you

I recharged my aircel no [protected] on 25th November 2015 with a recharge of Rs.155 at a shop here in Sambalpur odisha. The shopkeeper showed the message to me in his mobile that the transaction has been done and payment successfully.but I didn't receive any message.but the shopkeeper told that I will soon receive it.so I paid the money and went home. But I didn't receive any message or any balance.I talked to a customer care executive.he told that, company has received the payment and I will be getting the message soon., but I didn't receive one. I talked to two more executives and they told me the same thing. It has been 2 days since then, and I haven't received anything.