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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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+91 97 3819 9010
1419
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788
367
+91 88 9204 1111
359
196

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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 288

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R
Rasamay Sarkar
from Kalna, West Bengal
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Deduction Rs.2/ per day without my consent

Address:Kolkata, West Bengal
Website:www.aircel.com

My aircel prepaid no is [protected] debiting [protected]@Rs.2/ without my concent from 17/10/2015 .The company sending a msg " Dear customer, you have renewed for NYASA Astrology at Rs.2.0 for 1 day. To unsubscribe SMS Stop to 155223." From my point of view I never responded this type of SMS . As per companies guidlines I did SMS to 155223 to unsubcribe but still to day my account debiting @ Rs 2/...
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P
pramod kakad
from Delhi, Delhi
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VAS

Hi, I don't like Aircel service nowdays cause they are deducting recharged balance for any VAS, though I am not interested any type of VAS .I am trying for custmer care contact but not succeeded.I also mailed on companys 2 mail id 2 times but not get any rply. I stopped recharging from a week, if I get refund my deducted bal, then I'll think this service again.so pls do the needful. Vidya Kakad [protected]...
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S
Sanni Bambniya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of balance for no reason

Address:Mumbai City, Maharashtra, 400061

I got a message on my number [protected] today as follows Dear Subscriber, you have been charged Rs. 5.0 for 1 days subscription of Pocket Store. You have got free credits in your account to download full songs, wallpaper, videos etc. of your choice. To Start logon to http://store.pocketinternet.in Whereas i have not activated any service. I tried to complaint about this to your customer care and the continuous response im getting...
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S
Satish Patro
from Bhubaneshwar, Odisha
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Unfairly balance deducted

Address:Khordha, Odisha, 751024

Sir/Maam, I recharged ₹50 on 27 or 28th october. They have deducted ₹3 before recharge So, I dialled 155223, it was not working. So, i called customer care they told that they didnt get the update. Again, I tried after 4 hours they told the same thing I thought its ₹3, lets not worry about that Then i used for internet & it was then ₹42 & recharged ₹5 net pack. So my balance was ₹37. Today I checked my balance. It is only₹2.13. I...
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M
Mohammadrehman11
from Hyderabad, Telangana
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Multiple subscription automatically without permission

Address:Hyderabad, Andhra Pradesh, 500017
Website:Www.aircel.com

My aircel number is [protected]. Suddenly my number got subscribed to multiple services and this is happening since many days. Aircel is least bothered about their customers. I want all subscriptions happened today dated november 1st 2015 on my number i e [protected] should be deactivated with immediate effect. Take this on high priority and resolve my issue ASAP....
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K
k2amit002
from Delhi, Delhi
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I want to call detail of my aircel mobile number

Address:Vaishali, Bihar, 844101
Website:www.aircel.com/AircelWar/appmanager/aircel/bihar

Dear Sir/Madam, Please provide me all incoming call details of my aircel mobile [protected] on my email Id. Please insure me in my email Id- [protected]@gmail.com. I want to full incoming call detail of my aircel mobile number already written above....
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V
vijay190692
from Agra, Uttar Pradesh
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Mere mobile number se rupay cut hone par

Address:282001

Me vijay kumar mera mobile no.[protected] hai, mene balance 29.10.2015 ko 67 aur 30 Rupay ka karaya tha jo ki 30.10.2015 ko mera balance ko kat kar diya hai ab usme sirf 2 Rupay ka balance hai Mujhe mera balance vapas chahata hu thenks...
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N
nsudip90
from Ingraj Bazar, West Bengal
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Why cut off balance ?

Address:Howrah, West Bengal, 711409

I am Sudip Naskar, I have done a Rs 60 recharge for the prepaid no [protected] on 29.10.2015 ( Txn No. KOR[protected] to Recharge MRP 60 is successful . TT= 59 INR, New Balance 73.92 INR, P.F 0 INR, Service.Tax 7.37 INR.) but on 30.10.2015 amount has been deducted, & now current balance is Rs. 24.91 . I can also call 4 time, I no wrong key press & no active VAS service.., but AIRCEL every time deducted THE MONEY but I not clear other...
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S
shubhyatra.97
from Bansdih, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance cut new trick

Address:Varanasi, Uttar Pradesh, 221010
Website:none

Aircell comp make new trick for balance cut call by no 140 ya 9140 if we pick up any service auto activate Aircel company 4 time my balance cut 30/- 20/-30/-30/- one time on date 30/10/2015 refund 20/- rupees but in evening on time 17:20 1st sub music connect at rs.30/- and then 30/- rs. quiz factory weekly can you solve its my no .[protected]...
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S
Santosh HK
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to call outgoing call for this number: 9700105644

Address:500081

Good Afternoon Aircel Team, Please find the below mention details, Unable to call Out going call for this number : [protected], I called to customer care chargeable number [protected], but not given the proper response, so many time to spoken with customer (Not Given proper response to customer care.).

Dustbin Aircel Service......
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D
deyprasenjit
from Kolkata, West Bengal
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Deduction of balance from mobile number is 9804905953 on oct 15

Address:122002
Website:www.aircel.com

Respected Sir/ Madam,
I, Prasenjit Dey, My Aircel mobile number is [protected], on 29/10/2015 at my Aircel Balance was 19.70, after few minutes it become 4.70, hence Aircel Deducted Rs. 15. I am facing this problem last few months, after every recharge my balance getting deducted. If call to aircel customer care but no response from Aircel representative. As Such Your Honour is Requested to look into the matter, and arrange to refund...
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P
pathak00
from Gurgaon, Haryana
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Roaming pack not activated

Address:Bikaner, Rajasthan, 334001
Website:aircel.com

Dear sir my aircel no is [protected] i have recharged Rs 34 on 08/10/2015 online and i have recharged Rs 34 on 27/10/2015 by retailer but both time roaming pack not activated i have called customercare three times but always he speak my server down i cannot check your problem please takeup this matter...
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U
Udayveer
from Gurgaon, Haryana
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Deduction of 19/- rupees without any reason or my permission

Address:Bareilly, Uttar Pradesh

Sir Mera 20/- ka balance deduction Ho Gaya tha 27/10/2015 uske baad mene complaint likh vayi customer care ke pass . Uske baad unhone kaha Ki aapka balance 24 hours me refund Ho jaayga. Lekn Vo balance 29 ko refund Ho Gaya . Lekn vo balance aane ke thode time baad hi mera vaapas se 19/- ka balance deduction Ho Gaya he meri bina permission ke har baar company koi na koi service laga ke mera balance deduct Kar rahi he
Ab mujhe aap log...
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Address:600048

I am suresh my mobile no [protected], I have prepaid connection for the post 10 years, now i am changing prepaid to post paid connection.I had a balance amount of 310/- in my prepaid, but with out my knowledge how to duduct my amt.310/-my nearest aircel showroom tambaram not giving responsible answer, pl carry over my prepaid a/c to post paid a/c....
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N
nsjadaun
from Mumbai, Maharashtra
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Not getting proper internet speed

Address:226002
Website:Aircel.com

Respected sir my name is nagendra singh and my aircel no. Is [protected]. Last day i got a message from aircel that you have offer if you recharge with rs 395 you will get 7, 95 gb 3g data with 15day valadity. Upto 500 mb the speed was good. But after that it was only 2 or 3kb/s. Then i contact to customare care he said that per day you will get only 500 mb. After 500 mb you can not get good speed. But the terms and conditions are not written...
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S
Siddharthsuri
from Mumbai, Maharashtra
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Recharge of Rs.155 not successful

Address:Sambalpur, Odisha, 768003
Website:www.aircel.com

I recharged my aircel no [protected] on 25th November 2015 with a recharge of Rs.155 at a shop here in Sambalpur odisha. The shopkeeper showed the message to me in his mobile that the transaction has been done and payment successfully.but I didn't receive any message.but the shopkeeper told that I will soon receive it.so I paid the money and went home. But I didn't receive any message or any balance.I talked to a customer care executive.he...
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My mobile no [protected]. i have recharged my no. on 10/28/2015 with Rs16 rate cutter with my mobile balance . my balance is duducted but pack is not activated. i have complained on that date but told me to wait for 4 hours it will be activated but it wasn't .today also i have compalined for the same issue but same answer in 4 hours. i said to let me speak with your senoir but told me that they all went outside. the customer service agent...
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U
Udayveer
from Gurgaon, Haryana
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Balance Deduction without my permission

Address:Bareilly, Uttar Pradesh

I have a balance deduction of 20/- rupees on 27/10/2015 . After that I call to customer care to complaint about this . They have registered a complaint and told that your money will be refund in 24 hours but now that i have not returned a money . I call many times to customer care but no one can attends my call . I m feeling that they have deducted my money without my permission...
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S
shikhar.m
from Noida, Uttar Pradesh
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Deduction of unfair balance

Address:110066
Website:www.aircel.com

AIRCEL deducted Rs. 99 on my number [protected] without my knowledge on 27 October for Masti club which I have never requested. On top of that Customer Care Executives like Mr. Mohit says balance will neither be refunded nor he will connect me to any senior on this issue.. Definitely the worst service I have seen so far....
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K
kuldeep choudhary 8888
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Bill charged more than my uses

Address:Jodhpur, Rajasthan, 342003
Website:www.aircel.in

I m using 26 numbers of aircel company on the name of my firm K.d enterprises jodhpur...I have been charged more than my uses ...the more amount charged is on the name of v.a.s services...in my last two bill they have charged 1500 .on my 5 numbers...no. are as follows..( [protected], [protected], [protected], [protected], [protected] )...as the services r nt used by the customer. ...I requested to representative to waiver the amount at the time...
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