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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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+91 97 3819 9010
1419
634
+91 12 4476 5000
788
367
+91 88 9204 1111
359
196

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+91 12 4429 0524
+91 11 2699 0095
+91 22 4260 6070

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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 282

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D
dulal raving dad
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Not satisfied on your agent

Address:East Singhbhum, Jharkhand

30 Nov. 15 Automatic active 9 rupees data pack.then I called your customer care for given information but she not talked politely. I said my call transfer on your senior but she not did it's and call disconnected. Also please you check it's and don't so it's again. Otherwise I'll broke your aim card and never join any air cell product. If I wants to talk to r customers cate next time a day but not possible so please check the line AGENT...
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S
sanjeev kumar
from Palakollu, Andhra Pradesh
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Aircel disconnect my prepaid phone number without any reason

Address:Gurgaon, Haryana, 122001

Dear sir, i have an aircel prepaid mobile phone connection since many months. But now, they have disconnect my number without any reason. I have already call to customer care and visited to aircel customer care outlet rajiv nagar gurgaon many times and submitted id, address proof and photo with re-fill up their form. I also sent so many emails to aircel cc office delhi, but neither they are not resolving my problem and nor replying of my...
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P
pathak00
from Gurgaon, Haryana
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Extra amount deduction

Address:Bikaner, Rajasthan, 334001

My mobile no is [protected] I have subscribed Rs 8 for std calling but amount deducted 17:91 for 10 min std amount deducted Rs 11:61 for 6 min calling customer care always he say call after 2 hrs my ndtwork busy please solve my problem...
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Address:Chennai, Tamil Nadu, 600064
Website:www.aircel.com

Hello aircel, I recharged 198 rupees for 1GB Mobile data valid 21 days on nov 11 2015, But data cost detected from main account i raised complaint on 13 nov they said with 4 hrs it will sloved, But it was not solved . I contacted daily aircel customer care 121, they will say 4 hrs or 8 hrs it wil slove, or they will say connecting to technical team and call put on hold for more than 30 mins and disconnect it, this is the way the customer...
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S
Soumilya
from Serampore, West Bengal
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Main Balance Deduction

Address:Kolkata, West Bengal, 712203
Website:What is the website you're complaining about?

Hello.. on this number [protected], about 7 rupees was deducted for surfing the internet. On Sunday, 22th Nov, I had recharged with 39 rupees, which was said to give extra credits of 170 mb for 2 more days . The regular pack offers 180mb for 5 days. Now, I had received the extra credit but only 150 mb that is 20 mb less than the amount to be accredited. How could this happen? I have left only 6 paise in the main account because of this. Refund...
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B
balajicrs7
from Varanasi, Uttar Pradesh
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Postpaid connection closure

Address:Chennai, Tamil Nadu, 600021

Dear Sir / Madam I already register complaint in aircel against aircel call center collection executive for bad talking. So I stopped the payment. For this issue mail also sent to aircel. But last one week I got call from [protected] this number and saying sorry for all Above mentioned issue and asking the payment Rs.1400 balance amount I will give waiver. So two days before I made payment Rs.1400. And informed to aircel...
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Address:Jaipur, Rajasthan
Website:www.aircel.co.in

25 Nov.2015 In morning approximate time 5:00am I get started access my 3g data that I activated by ussd code approximately at4:00 am and I got 40 mb 3g data.after update a one app approximate 11 mb and another uses of 2.9mb and 1.8mb my remain data should was be approximate 25 mb, but the company deducted my main account balance 70.20 rs. in the name of session cost 45220kb and first time when I saw checked my remaining balance after deduction...
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M
Mitthuman
from Bengaluru, Karnataka
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Balance issues

Address:560092
Website:www.aircel.com

Number- [protected]
My balance is deducted on its own without activating and service and customer care executives are adamant on saying it has been done from my side not the company. It is really poor response from aircel where they are not ready to listen to the customers....
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surajitpaul47
from kolkata, West Bengal
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Internet connection have been closed and also deducting unused balance.

Address:700152

Sir, This is to inform you that I Surajit paul and have unfortunately got a aircel sim card, number is [protected]. I recharged Rs. 110 in which I got the TT 110 dated on 22.11.2015 and txn no KOR[protected]. But next morning when I checked the balance I found that my balance was Rs. 45. The amount 65 was spent by your system. Because I didn’t spent a penny in this time period. After calling the customer care grievance department...
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A
ankitiswidu
from Delhi, Delhi
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Balance deduction irrespective of repetitive complaints

Address:751024

Every morning I wake up I am wished by a deduction of Rs. 5 from my Aircel number [protected] because of no reasons. This is continuing for no reasons no packs nothing.I have complained about it to the customer care but they cut the phone after listening to the query.Don't know what to do..It's getting frustrating now. I shall think of MNP...
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A
Anand Madivanan
from Bengaluru, Karnataka
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Deduct my balance amount

Address:600062

This is Anand from Chennai, I am using aircel network for past 12 years. The number is [protected]. Last November 9 ‘2015 I recharged data pack Rs198 plan and Rs.20 EC for main balance account. I used my accounts balance only two r three days. When I using the facilities every time I check my balance for both data and main balance frequently. On 12th November night I would not able connect the internet and then I check my balance it will...
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Address:Chennai, Tamil Nadu, 600024

Hi myself Raj I am really frustrated response from c.c. agents .I called up 198 and reached a live representative I spoke with Mr.kumar I am explained my balance got deducted Rs15.00 without my knowledge .He responded me saying details not updated for ur deduction call back tomorrow I request him to transfer my call to ur supervisor he responded me back saying that my supervisor was busy and he is also going to provide the same information...
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N
nilesh dhola
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card register on another user.

Address:Mumbai City, Maharashtra, 400097

Mobile Number [protected]. i was used 3month this number. but after 3 month sim card not working then call to customer-care number .
person say your sim card is not registered in your name .
i was shocking.

also im going to customer care malad-west services center .this person say your sim card not register on your name.

Buy Sim card and After 3month sim card not working and simcard register on...
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M
mukti yadav
from New Delhi, Delhi
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Recharge unsuccessful & amount debited

Address:New Delhi, Delhi, 110001
Website:www.aircel.com

My self pooja yadav...my aircel mobile no. is [protected]. on 23.11.2015 while doing online recharge of Rs. 98 on my this no. but by mistake i have entered incorrect mobile number.but recharge was unsuccessful. balance was deducted from my bank account but recharge was failed. I got text massages at times that if any amount is deducted from your bank account will be credited back within 5 working days. Please check and credit the money...
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Address:560064

Very worst experience I am facing with my aircel prepaid account. Keep balance is detected for activation of some services. Nowhere I had requested for activation. Last month called customer care and enquirer about this. They told it activated thru tele caller. He said that the service will be deactivated and the amount will be credited back. But still didn't get.

Now roaming service automatically got activated. The worst...
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D
Debanjan Chakroborty
from Pune, Maharashtra
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Unable to make any incoming/outgoing calls from aircel.

Address:Pune, Maharashtra, 411014

Hi, I have recently ported my number from Karnataka circle Tata Docomo to Maharashtra circle aircel no (+91 [protected]). I have done with a succesfull tele verification from aircel, post which i got a msg about welcoming to aircel network. But since then, i am unable to make any incoming / outgoing calls from aircel. I even tried to call the customer care multiple times, but none of them are bothered to receive the call....
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Pragya Parmita
from Aligarh, Uttar Pradesh
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They had not given the balance in my account

207:Txn No. DLR[protected] to Recharge MRP 88 is successful . TT= 0 INR, New Balance 18.60 INR, P.F 76.86 INR, Service.Tax 11.14 INR I did recharge and not get the money I want my money back...
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I
infotojai
from Coimbatore, Tamil Nadu
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Please refund Rs.66 pocket store

Dear sir, today i receive that message in our mobile no. [protected]. Dear Subscriber, you have been charged Rs. 66.0 for 19 days subscription of Pocket Store Dear Subscriber, you have been charged Rs. 66.0 for 19 days subscription of Pocket Store. You have got free credits in your account to download full songs, wallpaper, videos etc. of your choice. To Start logon to http://store.pocketinternet.in I didn't subscribed that...
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P
Pravin Korgaokar
from Mumbai, Maharashtra
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Non receiving of proper service from aircel

Address:403527
Website:Aircel

I have done a recharge on my aircel sim card on 11/11/15 on Rs. 148/- for unlimited 2G internet. I got the confirmation from aircel about the same. But when I try to use the internet it doesn't work. i tried calling the customer care number but they were saying that I have not even done a recharge for it and were giving me silly excuses. I have tried all possible ways like to save the net settings, keeping enough balance, etc but neither...
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S
Sadiqmd
from Bengaluru, Karnataka
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Recharge related

Address:560045

I purchased a sim card # [protected] from Aircel network service provider a month ago. I tried calling customer care after a long time they picked and somehow sim is been activated but I am not able to recharge for any amount as the service provider is declining the recharge I tried contacting them back they are not picking the call. I do not know how to contact them....
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