Aircel Complaints & Reviews

i made a online recharge of 120 INR on [protected] recharge amount have been deducted from my account but recharge not successful. Following are the details of recharge. Transaction Date and Time [protected]:20:14 BillDesk TransactionID - BICD[protected] Payment Status- SUCCESS Transaction Amount- 120.00 Mobile Number - [protected] Recharge Ref. No. - JK98580117681426081742653 Recharge Status - FAILED

I moumita dey want to inform you that whenever i filled my top up balance to my mobile number [protected] then aircel deducted rs.20;rs.30;rs.10 by their own system and illegal practise. This is illegal and not desired by me. Try to refund all deducted amount to my balance. This is very unfair and very irritating case to me. If you do not understand my problem i throw my sim to garbage. Aircel is sucking and eating my prepaid filling balance. Try to solve this matter immediattely---moumita dey-[protected].

My mother is using aircel no [protected] on a nokia basic ph, she dont know any operations on phone other than answering and making calls. Balance was kept on deducting many times though recharged minutes pack. When we call customer care they are saying like sports subscription is active. when I argue with them how come these subscription become active without subscribing and also how can they deduct money even from minutes pack customer care guys are simply ending the call or saying they have some technical problem at there end, call after some time. I called around 5 times in a day but couldnot get any assistance. Many of them who are using aircel are facing the same problem. This is unacceptable/cheap way of making money by cheating people who gave preference to your service. No other service providers are doing such cheap tricks.


simple logic's:
If I want sports subscription I would topup my number why would I put minutes pack.
Consider if I have sports subscription, will you allow me to make calls, not possible right? they If I put minutes pack how can you deduct that for sport's subscription. I have opted minutes pack Just as you guys are deducting money for unknown reasons still you didnt stop and deducted that aswell.


Kindly look into this issue and update me ASAP.

i am p.srinivas recently taken your sim & taken more than 10 days to activate. after activation of 2nd or 3rd day i recieved your customer care no. & cancelled. immedietely after few minutes a message came that thanks for subscribing music connect at rs. 30 for 25 days. amount 30 rs duducted from my account when i not selected any option or request. immedietly i called for call centre & reported the same on 05/03/2015. on 08/03/2015 amount has returned. today 10/03/2015 got the message free aircell internet (3g&2G) ON aircell to activate sms START 3G to 121. messages the same got message that thank you for choosing aircell 3g sercvices you will now be charged 10p/10kb. Now i actually want to know that what is the plan of my new purchased no.[protected] of voice calling tariff plan & data plan. You may please clarrify the same.

sir, my name is Ashish Bisnoi and my aircel no. is [protected]. i have problem with my aircel no. . sir my balance deduct many time from my no. and todays morning i have use own f.b profile then some time i have check own ball my 30 rs is deduct in my main balance. and then i call in custmar care they not give any response and talk very rudely and after that call disconnect... and after some time i have again call to cutmer care my call is banned and not connect...

Respected Sir, I need to file a complaint Regarding Vas services is being activated in my mother's phone.. But I have already informed in Aircel Customer Care Centre, No response was taken for that service they have charged Rs.72 for the past two weeks please make this as a complaint and refund the amount and please deactivate the services as soon as possible and refund the amount deducted by the Aircel...

sir, my name is Hawasingh and my aircel no. is [protected]. i have problem with my aircel no. . sir my balance deduct many time from my no. and then i call in costomar care they not give any response becouse call disconnected before receive officer. so help me .

TransactionDate and Time :[protected]:56:30 BillDesk TransactionID:- BUPG[protected] Payment Status:-FAILED TransactionAmount :-19.00 Mobile Number:-[protected] Recharge Ref. No. :-DL91362843221424849078537 Recharge Status:-FAILED

I have MNP idea to Aircel calls and SMS are working, but internet not working in my no, I have change the 4 handset to check the same issue and the aircel call center people doesn't know anything. Kindly help to close the issue my no : [protected]

Sir Mai karmveer saroj 101 promo balence ka recharge kiya tha .aur mera recharge v hoga.pr 4 march ko mere is promo balence se 75 rupees ka store 99 ki service activate kr di gyi.. Fir mai 5 march ko custmer care pr call kiya to mujhe btaya gya ki aapka balence 24 hours me return ho jayega.mujhe reference no.1-[protected] diya.aur next day call kiya to btaya gya ki block out day ke karn aapka balence return na ho paya.to 8 ko vaps krne ko kaha .fir aaj (9march) custmer care se bat huyi to 3 pm tk return hoga aisa kaha gya pr ab btaya ja raha h ki mera balence 75 rupees return na hoga.

sir i recharged my number on 9/03/2015 of rs 30 at 6.30 pm in which i got full talk time of rs 30 after that at near 8 pm 15 rs deducted unknowingly, when i called customer care they said i had downloaded an animation in a chargeable link while i have samsung grand prime why should i need of animations also i have net pack, so am i mad that i need to download animation, while i have google. aircel orisha is cheating people like this. my lots of friends having the same issue. the customer care behaves with me badly he is arrogant to me. Cheater aircel a fraud company, every time i recharge on aircel my balance is deducting this was happen to me 2 times previously rs 5 was deducted i dont know where to go where from i will get help kindly help somebody

my mobile no.[protected] & relationship no.1-[protected]. pocket internet charges @98 has been levied in my feberury2015 monthly bill without any request and usage of such service. You are requested to remove the charge from my bill so that i may pay the bill timely. as soon as possible. my contract number for communicated between 7:00Am to 8:00 PM is [protected]. Expect quick response.

Dear sir kindly I request u my no on solve no one received my call my no is [protected] im in bangaloru ihve net work promblem in my phone so i sell the phon and brand new micromax canvas tab p470 that same problem in this when icall c.care no body recving my if want cheak plese chek it how many icall him that im riting complant ihave this problem 20days back this last chanc to me again come same so plse deactve my sim when im reiting this ihave in 3hour for reiting this complant every thing is good mainting network problem so plses solov my problem imededtly ple

Dear Sir, I had purchased Samsung Grand Prime Mobile on 24.12.2014 from M/s Datamation, Ulubari, Guwahati and there was offer for Aircel Data @500 MB per month for 6 months and as per the said scheme I had deposited Rs.155/-for recharge for Mobile No.[protected], which supplied by your Aircel Executive. After activation, I got Internet connection. But expiry of Data 1 GB for first month, I was not able to get Internet connection for further Data till date and showing/receiving no balance. I have gone to your Aircel office at ABC, Guwahati few times but no solution. I have received SMS from Aircel on 22.01.201`5 as under: "Congratulations! Your Aircel account is credited with 500 MB Free data per month for 6 months. Discover the Joy of Little Extra with Aircel.T&C Apply." 2. In view of the above, kindly arrange to restore the position so that I could get monthly 500 MB Free Data (3G) for 6 months with immediate effect. Thanks & Regards. Jagajyoti Dey (M) [protected]

I am Debdas Majumdar, Chinsurah, Hooghly, WB, PIN 712101 My aircel no. is [protected].On 02/01/2015 I had recharged local power for 6 months @ Re.61/- it is required to remain valid upto end of June 2015 since 03/03/2015 local power is not working / each & every call is charged high / please restore my local call power immediate / I am suffering financial loss This mail was sent to Aircel.com on 05/03/2015. it was auto acknowledged: Ack : sudden break in my local power validity on no. [protected](ERN[protected]KC6BN) Dear Aircelite, We acknowledge the receipt of your mail. We take this opportunity to thank you and it is our pleasure to serve you. Kindly allow us to respond to your concern within next two working days. We assure you timely response and resolution. Thank you for choosing Aircel. Truly Team Aircel But sorry to say till date no action is taken from your end. Please restore validity of local power without further delay

Hello sir i received a call from aircel to port my number to aircel and the person committed me to give a plan in 299 Rs which gives me 1gb 3g data and 12000 seconds calling and when my postpaid number started the plan is other there is no data to me please change my plan to committed plan Deepaksuneja [protected]

phone number: [protected] is giving missed call & when called back talks vulgar. please lodge a complaint against this number and kindly block any phone calls and message from this number to my number. my number is [protected] PLZ HELP ME

Dear sir, Today(07/03/2015) I receive sms regarding black out day of 06/03/2015.So compay cut extra charge on 06/03/2015.I don't get any information about this but why they cut extra charge form my account. Kindly take any step for it. Thanks & Regards Pralay Nath. M:[protected]

hai my name is Shareef I am purchase new sim card they will provide the 500mb 2g&3g data but I am getting only 200mb. yestarday I am calling 198 helpline but one of the CRO is not provide the proper resolution. now I want my remaining 300mb free data plz.

Dear Sir, My name is Debasish Kumar Biswas, I have purchased an Aircel SIM([protected]) in last week and I have done verification. It was the commitment given from Aircel representative that "it will be activated within 2 hours. But till today it is almost 2 weeks where I could not see any services active in my SIM. I call to customer care on 06.03.2015 to 121 / [protected] and complaint helpdesk198 and all times I get massage from IVR that “we request you to dial 59059 for necessary validation mandated by the Gov. and recharge your number to enable to your services.” I dial to 59059 more than 50 times but all times I get massage “we request you to dial59059 for necessary validation mandated by the Gov. and recharge your number to enable to your services.” from IVR. I also recharge Rs.60.00 for talk time thru net banking transaction Id – KO80130101431425619466889on 06.03.2015 10:56:01 but till I have not get the balance. Today(07.03.2015) I have call to 121 customer care but my call has not been connected due to balance not available in my no. So, I request the...