Claimed

Aircel Complaints & Reviews

www.aircel.com

2.8

Updated: Aug 8, 2025

Complaints 10588

Resolved

5248

Unresolved

5340

Good! Aircel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Aircel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Aircel

Having problems with Aircel?

File a complaint and get it resolved by Aircel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Aircel

Aircel reviews & complaints page 355

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: New Delhi, Delhi

Dear sir/ Madam, Please deactivate any VAS service in my mobile no. the VAS Service is auto activate in my no. and deducted my account balance without give any information. So I you please dont activate any VAS service in my no. otherwise I will Port my no. So please deactivate VAS service in my no.And don't Activate any service in My no. Please Take action immediately. Regards Deepak Mob No. [protected]

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 20, 2015

Verified Support

Hi Deepak, ,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Feb 24, 2015

Verified Support

Dear Deepak

Thanks for sharing your concern with us, To
deactivate any VAS service you can just type STOP send to 155223 OR you
can call on our toll free number 155223 for deactivation

Warm Regards
Aircel Social Care Team

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

My aircel sim was properly working for ll thses 5 years. today suddenly after i switched off my phone nd tried to switch it on again the sim is not getting detected. i tired it in other phones too bt it is not working. its really imp. cant earn to lose the sim and the contacts. plz aircel what is the solution for this?how can it stop working all of a sudden? very disappointing! 1. Registered Name with Aircel - Venkatesan 2. Aircel No- [protected] (mumbai) u may also email in [protected]@gmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

Hi, On 18th Feb 2015, 15+ Rupees was deducted from the main account for surfing thehe internet. Last month on this day i.e. on 19th Jan, an Internet Pack was recharged and the packwas supposed to end on 18th Feb completing 30 days. But the pack was deactivated a day earlier .as per the calculation I was browsing and I realized what has happened after the notification appeared and I checked the Internet if it was deactivated.I want a full refund and an extra day on the Internet pack I'm currently using. I'd expect a swift resolution . Thank You. The Aircel Number : [protected]

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 20, 2015

Verified Support

Hi Soumilya,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Feb 20, 2015

Verified Support

Dear Soumilya,

Post system check it has been
found that you have recharged with 148/- dated 19/1/2015, 18:04
hrs. and the pack expired on 17/2/2015 which is absolutely logical and
no such deduction of 15/- due to data usage have been found on dated
19/1/2015.

Regards,
Aircel Customer Care

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Hooghly, West Bengal

Hi, On 18th Feb 2015, 15+ Rupees was deducted from the main account for surfing thehe internet. Last month on this day i.e. on 19th Jan, an Internet Pack was recharged and the pack was supposed to end on 18th Feb completing 30 days. But the pack was deactivated a day earlier .I want a full refund and an extra day on the Internet pack I'm currently using. I'd expect a swift resolution . Thank You.

Aircel customer support has been notified about the posted complaint.

View replies

S

Soumilya

from Serampore, West Bengal

Feb 19, 2015

as per the calculation I was browsing and I realized what has happened after the notification appeared and I checked the Internet if it was deactivated.

Aircel Customer Care

from Mumbai, Maharashtra

Feb 20, 2015

Verified Support

Hi Soumilya,

We are sorry for the experience you had. Please share your concern with
your complaint number and contact details at
[protected]@aircel.co.in to help you.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Faridabad, Haryana

hello sir jagdeep singh this side . i got a call from aircel company related to new aircel postpaid connection . so i agree for purchase a new connection postpaid of aircel than aircel person come to my home and give me aircel no and he take 250rs as a secuirty .but 5days gone my no was not activate i call to him but he was not reciving my phone so please help me [protected] i got aircel person call from this numbers. [protected] [protected]

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 19, 2015

Verified Support

Hi Jagdeep, ,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Feb 20, 2015

Verified Support

Dear Jagdeep,

We would like to inform you that we tried to reach you over the call on shared Aircel number [protected] however the call was not answered.Further we would request you to share the Aircel numbers allotted to you with SIM numbers and scan of security deposit receipt along with your alternate contact number, so that we can assist you accordingly.

Regards
Team Aircel

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Aircel is looting our balance by activating different useless pack like full song download etc. They are not asking for activation first of all and secondly they are not providing any massage option to stop this pack. They are providing link for which customers has to again activate internet and even that also there link is not opening. I have given request for stopping this but it is not stopping and my balance cut at a rate of 5 rs per day. To register a complain they are asking for mobile number in public portal, which is hamper of our privacy. They are asking for email id which they are using for advertisement. At last customer care actually does not exist in aircel for customer. Thank you.

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 19, 2015

Verified Support

Hi Bikash,

We are sorry for the experience you had. Please share your concern with
your complaint number and contact details at
[protected]@aircel.co.in to help you.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

My name is chandan yadav and i have taken a new sim (Sim no. [protected]) of aircel which has active before 2-3 days ago and i have paid 120 rs of that aircel delare but he is saying daily we will recharge your number but from 2 days he is not attending my phone also so please take action against the delay which is done by that delar (His shop is near chadda hospital libaspur delhi-42 i work in sdm kanjhawala so i don't have time to go again and again

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 19, 2015

Verified Support

Hi Chandan, ,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Feb 25, 2015

Verified Support

Dear CHANDAN,

With reference to your query we would request you to coordinate with point of sale to initiate the FRC on your Aircel number [protected].Further if you are unable to visit the respective point of sale, we would request you to share the complete name and address of retailer/dealer along with his contact number, so that we can assist you accordingly.

Regards
Team Aircel

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Jalpaiguri, West Bengal

I am Arindam Roy bearing Aircel no.[protected].Rs 99 has been deducted from my account on 13 february at 8.01 pm .And mentioned Pocket Store service has been activated. when i made a call in 198 they told that the balence will be refunded in 72 hours, but till now i didnt receive my balance But I didn't activated any service so please refund my balance and stop these invalid deductions.Please return my balance

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 19, 2015

Verified Support

Hi Arindam, ,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Feb 19, 2015

Verified Support

Dear Arindam,

Post system check it has been found that your balance Rs. 99/- got deducted dated-, 13/2/2015 due to Activation of VAS - Store99- HUNGAMA, through WAP Credit of 99/- has been posted in your's A/C from our end dated- 19/2/2015

Regards,
Aircel Customer Care

P

puspita ghose

from Darjiling, West Bengal

May 7, 2015

I am Puspita Ghose bearing Aircel no.[protected].Rs 1560 has been deducted
from my account on 06 May 2015 between 2pm to 3pm . when i made a call in 198 to their customer complaints department they told me that the balance will be refunded in 30 minutes, but till now I didn't receive my
Balance
Please refund my balance and stop these invalid deductions.Please return my balance

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh

My name is Nagendra Singh and my mobile number is [protected]. Last day I had recharged with rs 10. And my balance was rs 9 approximately. Today on morning It was only 2. How irritating is this. Kindly do something hopeful and needful. Otherwise I am going to port my number.

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 18, 2015

Verified Support

Hi Nagendra, ,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Feb 18, 2015

Verified Support

Dear Nagendra singh

We regret the inconvenience caused, Kindly share the following details for us to assist you better:Aircel No.:Date & Time of deduction:Amount Deducted:Any message received upon deduction:

Warm Regards
Aircel Social Care Team

Aircel Customer Care

from Mumbai, Maharashtra

Feb 18, 2015

Verified Support

Hi Nagendra,

YOU COMPLAINING THAT YOU AMOUNT DEDUCTED RS 10 AS CLICKED ON WAP LINK WE HAVE GIVEN WAIVER OF RS 10 IN YOUR ACCOUNT

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Jammu, Jammu and Kashmir

I recharged my aircel no. [protected] with billdesk transaction i.d. BICD[protected] and recharge reference i.d. JK98580117681424182316440. Money has been deducted from my account but recharge failed. Make sure early refund of deducted amount.

+1 photos

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 18, 2015

Verified Support

Hi Ankit, ,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Feb 18, 2015

Verified Support

Dear Ankit,

As per our records, amount 120 has been deducted from your
bank a/c.It will be credited back to your a/c within five working days.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

Hi this is raj .i had a bad experience with customer care executive .i called up for an issue regarding that am getting pop msg of my deduction of my data bal.before i use to get the pop msg once i closed my data connection but today frm morning[protected] am getting every second so that i was not able to use internet properly . for this i called up customer care i spoke with a agent later he was not able to understand my issue later he transfered my call to a senior agent and his name is Arun . he didnt understand my situation and he speaking in a very local language and he started abusing .this is worst experiance i m going to post this in all social sites and am going to post the conversation of our recorded ...my number :[protected] nd il port out frm ur network...i[censored] not done any need full within 48hours...

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 18, 2015

Verified Support

Hi Vimal, ,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Feb 18, 2015

Verified Support

Hi Vimalraj,

There was some issue due to which the flash messages were coming frequently, now the issue has been resolved. you have to check now and revert with clarifications, tried reaching you but no response from your end..

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Satara, Maharashtra

my no .[protected] my cutting bal 7.90 and my pack not oprate last time am i complain but someone say recharge account i am recharge an cut bal whatss up bu my validity of whatts up rs. 14 rchrge 31 jan to 19/20feb. so why bal cut . pls refund bals and activate my offer manoj panchpor repoter

Aircel customer support has been notified about the posted complaint.

View replies

M

manoj1312

from Pune, Maharashtra

Feb 17, 2015

my bal on mobile return pls not debit or credit card

M

manoj1312

from Pune, Maharashtra

Feb 17, 2015

pls register my compliant [protected]

Aircel Customer Care

from Mumbai, Maharashtra

Feb 17, 2015

Verified Support

Hi Manoj, ,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Feb 18, 2015

Verified Support

Dear Manoj

We regret the inconvenience caused, Kindly share the following details for us to assist you better:Aircel No.:Date & Time of deduction:Amount Deducted:Any message received upon deduction:Warm

Regards
Aircel Social Care Team

Aircel Customer Care

from Mumbai, Maharashtra

Feb 18, 2015

Verified Support

Hi Manoj,

We would like to Inform you that Rs7 is credited as goodwill as deducted against WAP service

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Satara, Maharashtra

my no [protected] my pack not work last 3 days recharge rs.14 31 jan raecharge thnen bal cutting 15 feb whatts up rs.7.90 so refund and extend date my whas an fb Bcoz my rs.14 recharge 21days validity means till 20 feb my compliant register my bal cut. manoj panchpor reporter .

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 17, 2015

Verified Support

Hi Manoj, ,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal

I am a service user of yours and my "SIM " no is [protected] ; on yesterday you have slashed Rs 30.00 against an allocation of caller tune though I had not asked for it. You are requested to off that caller tune and reallocate Rs 30.00 in my favour, immediately. Satyaki Chatterjee. =====================================================================

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 17, 2015

Verified Support

Hi Satyaki, ,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Feb 18, 2015

Verified Support

Dear Satyaki,

Post system check it has been found that your balance Rs. 30/- got deducted dated-, 16/2/2015 due to Activation, of VAS - CRBT, Credit of 30/- has been posted in customer's A/C from our end dated- 18/2/2015

Regards,
Aircel Customer Care

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra

I am not able to use Internet on my phone. I have been calling customer support from last 1 day but there is no response. Twice my call was disconnected and now when I am calling ivr says we are experiencing heavy traffic call later. Please help me out. Show some courtesy I m new to aircel and what a worst response I have got.

Aug 8, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 17, 2015

Verified Support

Hi Aircel User,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Feb 17, 2015

Verified Support

Dear Anonymous

We regret the inconvenience caused, Kindly share the following details for us to assist you better:Aircel No.Alternate No:Problem faced in laptop/Mobile phone:Error message received if any:Handset Model & Brand:Location (including nearest landmark where issue is witnessed)Duration of issue (problem since when)issue with a specific website or all websiteBrowser being used (Default phone browser or Chrome /Dolphin etc.)

Warm Regards
Aircel Social Care Team

Aircel Customer Care

from Mumbai, Maharashtra

Feb 18, 2015

Verified Support

Dear Aircel user,

Our team tried calling to you but not getting any response however with regards to his concern related to data access, there were some technical issue for Data users due to that data was not working hence you were facing the issue on 16th Feb'15 which is been resolved on 17th Morning hence now customer will be able to access the data properly.

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Tirunelveli, Tamil Nadu

I want to change my number from your company to BSNL with the same number.I have no any outstanding amount with your company please take necessary action to relive from your company. I already submit the unique porting code and re-request from BSNL also.My mobile number is [protected].

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 17, 2015

Verified Support

Hi Arul,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Feb 17, 2015

Verified Support

Dear Arull,

THE PORT OUT RELATED ISSUE HAS BEEN FORWARDED TO CONCERN TEAM, REQUEST TO CO OPERATE MEAN TIME.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

Many unknown services are subscribed without any confirmation and the Balance amount is deducted from my account. When contacted customer care regarding this issue, there wasn't any proper response. After contacting the customer care person, after patiently going through all their voice activated inputs, the customer care person heard my issue ant hung out the call without any answer.This happened continuously for 4 times.

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 16, 2015

Verified Support

Hi Pavithra,

We are sorry for the experience you had. Please share your concern with
your complaint number and contact details at
[protected]@aircel.co.in to help you.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ajmer, Rajasthan

Hey there! My GPRS is not working, its saying that i dont have enough prepaid balance but when i recharge my number, then the balance cuts automatically. Facing this problem from yesterday. Custmor care are not answering me they just put me on hold and cut the call. Can you do something?

Aug 8, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 16, 2015

Verified Support

Hi Ritu,

We are sorry for the experience you had. Please share your concern with
your complaint number and contact details at
[protected]@aircel.co.in to help you.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh

my self Asif Ali and My mobile number is [protected] . unnecessary activation and Deduction of Balance with in 15 days on my number 2 feb 2015 and 14 feb2015. Rs 80 balance now deducted, even i called so many times to customer care these type o[censored]nessary activation They are not responding, So i want my money back as soon as possible, Thanks.

Aircel customer support has been notified about the posted complaint.

Feb 17, 2015

Updated by Asif Ansari They refund only 14 feb 15 deducted amount i.e 30 rs .
But the reamining deduction of 2 feb 15 i.e 50 rs was still not refunded...on my number [protected]

View replies

Aircel Customer Care

from Mumbai, Maharashtra

Feb 16, 2015

Verified Support

Hi Asif,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Feb 23, 2015

Verified Support

Hi Asif,

SR:1-[protected]

Kindly note that VAS service VIDEO TALKIES has been activated from customers end through WAP.An amount of Rs.30 has been credited to customers account as one time good will gesture.

Regards,
Aircel

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Chennai, Tamil Nadu

I have booked a aircel prepaid SIM card through aircel offical site for Rd.247 on 5-2-2015 and the SIM was delivered to me on 7-2-2015 in turn I paid the money and gave the address proof and id proof to the delivery person, and when i asked about the activation hetold me since it is Saturday the SIM will get activated only on Monday i.e, on 9-2-2015. But till date my SIM is not activated. I called many times to the aircel employee person who called me to confirm my booking and also the person who delivered me the SIM, they are not responding and also they areare not taking any action. I lost hope and trust on aircel service . My new aircel no to be activated is [protected]. I book this in Chennai location. My contact no.[protected]

Aug 8, 2021

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

View replies

S

SHEIKH NADEEM

Feb 14, 2015

MY SIM WAS NOT ACVITATE [protected]

S

SHEIKH NADEEM

Feb 14, 2015

MY SIM WAS NOT ACVITATE [protected]

Aircel Customer Care

from Mumbai, Maharashtra

Feb 14, 2015

Verified Support

Dear Vpranesh

Thanks for writing in to us. This is to inform you that your number is in active status,
Kindly refer the details below.
Sim activation date : 7/2/15
Service activation date : 14/2/15

Warm regards
Aircel Social Care Team

Aircel Customer Care

from Mumbai, Maharashtra

Feb 14, 2015

Verified Support

Hi SHEIKH NADEEM,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Feb 17, 2015

Verified Support

Dear Sir,

You are requested to visit the Point of Sale and ask the retailer to do 555 so that number can be activated

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines