Aircel Complaints & Reviews

Sub: Unwanted service activated and amount deducted from balance on mobile Dear Sir, As per Aircel instruction, I dial on 155223 frequently to know whether any service has been activated on my account or not. Till date[protected], on every time, it has been telling that no service is subscribed. But, since[protected], some amounts have been being deducted from my account daily. I called 198 and there, I was utter surprised to know...

This is the most frustrating experience in my lifetime related to mobile services. I got a new aircel sim and wanted to reach aircel customer care for issues regarding 3G coverage. I have tried continously for 3days trying to reach custimer care but in vain. Please take up this complaint with necessary authorities....

I have aircel gsm sim of mumbai circle my number is [protected] .today morning i got the sms saying miss call alerts pack have been activated on my number and they charge me Rs.5. However i have never requested for any of such service. without my request they activated this pack on my number and debited my balance .please look into the matter i want amount debited from balance back as i have never make any request for missed call alert pack...

I recharged my Aircel number [protected] with RS.150 topup and received the normal Rs. 160 in my balance at 9 AM on 14th March, 2015. At 11 AM the balance in my account was ZERO. After having contacted customer care numerous times, all I have received is excuses like Call after 4 hours, call after 24 hours, or Server is down. The behavior of these customer care executives is extremely inappropriate (especially Anjana and Madhusmita). I have...

Sir My balance was deducted in two step. I have lodge complaint at service customer care for automatically deduction of balance. Later on i come to know that your customer care executive registerd only one deduction complaint. My deducted balance was Rs 25 and Rs 50. Sir pls look in this matter and refund my unwillingly deducted balance. It will help me to continue have faith in aircel service...

My No. - [protected] which is currently not in service. It says the no is not available while someone calls. There was no prior information about this. This is to request you to kindly check it as soon as possible and revert back with the needed information....

my no is [protected].i recharge 20 rupees but aircel charged me without any reason first 5 rupees and then 10 rupees.i contact to customer care for refund this.they told me that one pack is activated in my no while i didn't active any pack.they told me to refund this within 72 hrs.ut i dont get back my balance.again i call to customer care no they told me they have no complain about this.i just fed up of this service.even my no again charged...

Aircel is cutting my main account balance in past 1 month continously.when i call 198 then customer representative saying that i have hungama service active and i have used pocket internet. But i have not used neither of these services.when i call 15523 then it says then i dont have any vas(value added service) service active.so my main account balance is cutting i have no idea. every time i call at customer service they say that...

NAME: DHINAKARAN.V CONTACT NO: [protected] ALTERNATIVE NUMBER: [protected] ADRESS: NO: 7/NA, SRI RAGAVENDRA NAGAR, NADUGUTHAGAI, THIRUNINRAVUR - 602024 REASON: WEDNESDAY I'LL LOST MY SIM CARD IN ANDHRA PRADESH, TODAY MORNING IAM CONTACT TO AIRCEL CENTER IN PERAMBUR, THAT PERSON SAYS TO MY ID PROOF AND NAME WAS MIS MATCHED IN MY NUMBER, I USED THIS SIM CARD IS 2008 TO STILL NOW, I NEED A DUPLICATE SIM CARD KINDLY HELP ME SIR.....

My Aircel prepaid phone number 86******4.They have deduced rs3 for every day amounting To almost 60rupees unnecessarily . when i asked for customer care centre they tell like You have activate some data plan But i have not activate that plan rather i have not use any mobile data i use only wi fi & i haven't got any confirmation message regarding balance deduction coustomer care told to me u will try *122*0557# to deactivate the plan i'm...

Dear Customer Care, If you study my trailing mail & my accounts you can find there is something wrong in your Billing System, you are doing with your customer's. Frequently Rs 5/- getting deducted from my account balance with one SMS I am getting stating "Thanks for using Aircel Service". I think you can trace my accounts & find huge amount being deducted wrongly from my account balance.I am having all the system generated...

I have been trying to pay my Aircel postpaid bill for the last one week, through their dedicated website epayment.aircel.com. But, after I enter the card details the page hangs and asks to be reloaded. This has been happening for over 6-7 days....

My Aircel prepaid phone number [protected] They have deduced rs.30 two times amounting To 60rupees unnecessarily at night time. when asked for customer care centre they tell like You have downloaded ndtv app twice But i have not downloded that app rather i have not even visited the page either and i havent got any confirmation message regarding balance deduction This is not the first time they always does like this aircel is a falling...

मै प्रदीप मैने 109 रूपये का टाक टाईम भराया जो कि मैसेज अाया था तारीख ८ माच २०१५ को जो कि मुझे एक रूपया भी नही मिला और १९८, पर कॉल करने पर कस्टमर केयर का भी फोन नही लगता मै परेशान...

I am not able to make out going call and not able to use internet. I have recharged for Rs. 95 and Rs. 98 and Rs, 195. But still i am not able to use internet, Raised the case to the[protected]. But the tele callers are not able to resolve the problem and not able to guide properly. For the past 3 weeks this is the issue....

Sir Today i am recharge my no. [protected] with Rs 37.I recieved only 200 mb data in repect of 300 mb data. I call to customer care no 198 at 09:28 pm talked with Mr.RAHUL & confirm about this recharge he said that sir u provide 300 mb 3g data with 5 days validty.again i confirm about this recharge he said again yes u provide 300mb i[censored] recharge with 37 from retailler. Again i call to 198 after recharging 37 at 11:04pm talked with...

i made a online recharge of 120 INR on [protected] recharge amount have been deducted from my account but recharge not successful. Following are the details of recharge. Transaction Date and Time [protected]:20:14 BillDesk TransactionID - BICD[protected] Payment Status- SUCCESS Transaction Amount- 120.00 Mobile Number - [protected] Recharge Ref. No. - JK98580117681426081742653 Recharge Status - FAILED...

I moumita dey want to inform you that whenever i filled my top up balance to my mobile number [protected] then aircel deducted rs.20;rs.30;rs.10 by their own system and illegal practise. This is illegal and not desired by me. Try to refund all deducted amount to my balance. This is very unfair and very irritating case to me. If you do not understand my problem i throw my sim to garbage. Aircel is sucking and eating my prepaid filling balance....

My mother is using aircel no [protected] on a nokia basic ph, she dont know any operations on phone other than answering and making calls. Balance was kept on deducting many times though recharged minutes pack. When we call customer care they are saying like sports subscription is active. when I argue with them how come these subscription become active without subscribing and also how can they deduct money even from minutes pack customer care...

i am p.srinivas recently taken your sim & taken more than 10 days to activate. after activation of 2nd or 3rd day i recieved your customer care no. & cancelled. immedietely after few minutes a message came that thanks for subscribing music connect at rs. 30 for 25 days. amount 30 rs duducted from my account when i not selected any option or request. immedietly i called for call centre & reported the same on 05/03/2015. on 08/03/2015...