Claimed

Aircel Complaints & Reviews

2.8
Last updated Apr 15, 2024
Complaints 10591
Resolved
5247
Unresolved
5344
Quick Links
Statistics
Share
Contacts

File a complaint to Aircel

Having problems with Aircel?

File a complaint and get it resolved by Aircel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Aircel
Customer Service Contacts

Aircel Phone Numbers

Phone
+91 97 3819 9010
1419
634
+91 12 4476 5000
788
367
+91 88 9204 1111
359
196

View more phone numbers

Fax
+91 12 4429 0524
+91 11 2699 0095
+91 22 4260 6070

View more phone numbers

View all Aircel contacts

Aircel Website

Aircel Head Office Address

Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 352

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
naginab
from Bengaluru, Karnataka
Report
Copy

Wrongly recharged to other number

Address:Bangalore, Karnataka

Dear Team, My Aircel no. is [protected] and yesterday evening i recharged wrongly Internet pack of 447 from my standard chartered credit card to the no. [protected]. Kindly reverse the amount to this no.[protected] and do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
desingh
from Delhi, Delhi
Report
Copy

Extra bill without using

Address:Chennai, Tamil Nadu

Still no response from aircel. i paid extra bill for two month but still not yet solve my issue, please take any action to solve my issue. As per my last conversation with aircel executive, She confirmed that the problem is with your end(AIRCEL) both of my number are not in CUG. She asked apologies for the numbers not active as CUG and she told me that my plan will be revised as CUG starting from 7th(SIM activation date) but in actual...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
abinashsahu
from Korampallam, Tamil Nadu
Report
Copy

balance deduction by activating unwanted services

Address:Bangalore, Karnataka

Dear sir, hello on Feb 20, 27 and march 05 from my account 25, 5, 10 rupees deducted automatically by activating POCKET STORE. I gave one complain regarding this on Feb 20 but rather than your customer service executives help me out of this they blocked my number to call customer care . Therefore I humbly request you to kindly consider this matter and refund my 40 rupees and hope I will get good response. Other wise I will gave complain on...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I
Indrajitsaha68
from Kolkata, West Bengal
Report
Copy

My Problem With Customer Care Service.And Balance keep on Deducting.

Address:Birbhum, West Bengal

My name Indrajit Saha using [protected] aircel number. My balance was keep on deducting by activating unwanted services. If i am going for help customer care service executives doesnt talking properly. They disconnecting call without hearing my problem completely. They blocking every aircel number from which i am contacting. When i am contacting from my friend number [protected] one customer care executive talking very negligent and blocked...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
Address:Bahraich, Uttar Pradesh

श्रीमान महोदय... आपको मैं अवागत कराना चाहता हूँ कि दिनाँक 04 मार्च 2015 को समय 01 रात्रि में अपने नेट बैकिंग का प्रयोग करके अपने एयर सेल मो0 नं0 [protected] (बहराइच, उ0प्र0) पर 89 का ई-टाँप किया...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
nandimanas
from Mumbai, Maharashtra
Report
Copy

Again & again Unwanted deduction from prepaid connection 9331098225

Address:Kolkata, West Bengal

Dear Customer Care, If you study my trailing mail & my accounts you can find there is something wrong in your HLR System. Frequently Rs 5/- getting deducted from my account balance with one SMS I am getting stating "Thanks for using Aircel Service". I think you can trace my accounts & find huge amount being deducted wrongly from my account balance. I am having all the system generated SMS and my complain mail copy regarding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
samarsinghh
from Pune, Maharashtra
Report
Copy

wrongly charged

Address:Jaipur, Rajasthan

My mobile no. Is [protected] on the name of Arvind singh On 27 feb I was surfing Internet service provided aircel .When I woke up morning message of service activated and reduced 30 rupees. On 28th feb when I complained on their costumer helpline they first didn't talk immediately and disconnected one time then after having 30 minutes engaged they disconnected . I tried second time and after a long time affort when I contacted them the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
inavan
from Mumbai, Maharashtra
Report
Copy

Value Added Services (Data Plan)

Address:Theni, Tamil Nadu

This is Nagendran & My aircel no. Is [protected] On 22-02-15 i have activated 1GB-3G data plan-5 Days validity by using my main balance (as a deduction) Before activation my balance was Rs.153 and the amount deducted as Rs.101. Till date data is not added to my account. I have contacted several times aircel customer care those lazy peoples told that data not updated like this silly reasons they are telling & there...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
E
essebel
from Coimbatore, Tamil Nadu
Report
Copy

post paid number convert to prepaid number

Address:Coimbatore, Tamil Nadu

SIR/ MADAMMY AIRCEL NO IS [protected], MY ADDRESS IS F.ESSEBELLA RANI, 2/299 GANAPATHI NAGAR, KITTASOORAMPALAYAM, KURUMBAPALAYAM.POLLACHI -642002, I USEING THIS NO POST 6YRS. BUT YOUR POST PAID SECTION ASKED ME TO CONVERT TO POST PAID FROM PREPAID. AT THE TIME I ASKED THEM IF I DONT LIKE THIS TYPE[ POST PAID] DEFENTLY I CHANGED THIS PLAN, THEY ACCEPTED AND CONVERT MY PLAN.NOW MY BILL WAS COMMING TOO MUCH HIGH, I ASKED MANY TIME PLEASE...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prateek Sejwal
from Gurgaon, Haryana
Report
Copy

complaint against Aircel to did'nt activate my number

Address:New Delhi, Delhi

Around more than a week ago I took an AirCel number which is ...from your Aircel Store Neb Sarai near by Hanuman Dharam Kanta.before getting a number i Ask the dealer how much time it will takes to activate he said not more than a day but thay did'nt activate my number still my number is showing insert sim card minimum ten to eleven times i have told them to activate my number but thay don't and yesterday evening they suggest me to get another...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Ram_Nivas
from Mumbai, Maharashtra
Report
Copy

Reduction of balance without any service activation

Address:Mumbai City, Maharashtra

Respected sir/Ma'am, Since 5 days I am suffering from unnecessary reduction of my main balance. Firstly Rs15 was reduced and a messege came thank you for using aircel service. I sent a message to toll-free no. 155223 to stop any activated service on my aircel number, But I got the message in reply as "There is no service request available againest your mobile number. " Again today morning i received an sms, thank u for using aircel services....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shanx
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of video talkies 50, deduction of rs 50 without permission

Address:Sambalpur, Odisha

This is the 4th time that such a service (like Video Talkies 50) has been activated and amount deducted from my account without my permission. My number - [protected] (Aircel, Odisha). I received the service activation message on 1st March, 2015....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Chennai, Tamil Nadu

1. I went to Odisha for 15 days and before leaving Chennai I went to the authorised customer care centre of Aircel near High court and they told that if I will be on Aircel network then there will be NO Roaming charges. But they charged roaming charges on incoming as well as outgoing calls. 2. They have disconnected my number on 23-02-15 saying that there is not enough credit in your account and after paying Rs.200 as part payment on same...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kvenk29
from Hyderabad, Telangana
Report
Copy

problem with customer care service and balance keep on deducting

Address:Krishna, Andhra Pradesh

My name sanjay kumar using [protected] aircel number. My balance was keep on deducting by activating unwanted services. If i am going for help customer care service executives doesnt talking properly. They disconnecting call without hearing my problem completely. They blocking every aircel number from which i am contacting. When i am contacting from my friend number [protected] one customer care executive talking very negligent and blocked...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Senaritra Sinha
from Kolkata, West Bengal
Report
Copy

Recharge not given

Address:Kolkata, West Bengal

Today Aircel sent me a sms saying - "RC Cash Back Offer ! Recharge with RC-19 and get additional Rs. 10 talktime in your main a/c within 24 hrs. recharge Today." I did the easy recharge. But later on I saw the TT = 0 INR, P.F.-16.91 INR, Service Tax 2.09 INR. And I cudn't call any number....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
balarajeev
from Ernakulam, Kerala
Report
Copy

Bill Plan & Amount Revised Request.

Without my request my bill plan changed, I fully paid December bill with bill revised request. Not updated in next bill of Jan, but i paid my adjustment of request with mail intimate to aircel. Dec to Feb bill not revised my bill also asking late fee. My request has been taken by aircel & customer care (grievance) guy told, we'll discuss & call you back. But no use or not solved. I request you to please solve it....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Venkatesh Waran
from Chennai, Tamil Nadu
Report
Copy

Wrong Number Recharge

Address:Chennai, Tamil Nadu

Hello Sir, Today I recharged a 3G pack for my mobile number using Paytm. But during recharge I entered wrong mobile number and number which I recharged was not even existing now. So please give me a solution to get back the money or change that transaction to my original number. Transaction Done in "[protected]" Correct Number is "[protected]". Thanks....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
F
farhanqazi
from Mumbai, Maharashtra
Report
Copy

AIRCEL MISLEADS & RIP OFF‏

Address:Mumbai City, Maharashtra

THE MENTIONED BELOW IS THE COMUNICATION BETWEEN ME AND AIRCEL SINCE 31/12/2014. Aircel has hired in their appellate / nodal dept. who try to be over smart. According to them they are always right and customer is always wrong. I reminded them on 28/02/2015 about the complaint raised on 31/12/2014 that has not been completely addressed. On 28/02/2015 around 1pm I received a call from [protected] by their rep named Ravikant who mentioned about...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun Infant
from Chennai, Tamil Nadu
Report
Copy

Sim activation completed. But recharge has not been done for past 2 days.

Address:Chennai, Tamil Nadu

This is Arun. I bought a new aircel data sim from aircel store perungudi chennai on Feb 28th 2015 which costs Rs.400 for 4gb (30 days) at around 6PM. The person who handed over the sim said, I can start using my data pack after televerfication around 8pm. I completed the televerification and sim got activated. But I was not able to use my data. when I enquired about this in televerification, they said like recharge has not been done from...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jeet@das
from Umarkot, Chhattisgarh
Report
Copy

STV-49 not working properly

Address:Sundargarh, Odisha

Dear Sir/Madam, My Name is Mr Biswajeet Das Mob;-[protected].I am a User of Aircel Network service and my Special Tarrif Voucher-49 activetes on Dt;-16/02/2015 Its validates till Dt;-18/04/2015 .But it is not working now . So Excess amount was cutof in my account.If the excess amount not refund in my account I will bound to be hesitate for legal action against you. Your"s Faithfully...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy