Aircel Complaints & Reviews

I have New Purchase Aircel sim but delay Active very Poor service . sim Purchase date 22.07.2012

Sate- Jharkhand

dist- Ranchi

Pin -834003

Despite them giving me multiple deadlines and a complaint id, the customer care was unable to solve my problems and my account was contd being charged for no reason. Now, as they had no replies to why my account being charged, they have blocked my calls to customer care itself. My phone number is [protected] and my complaint number is 1-[protected]

Dear Sir,
I use aircel mobile services for a long time but later i come to know that they are deducting amount without my permission from my balance.They frequently call me and inform me about the latest offers but each and every time I deny any offer despite they deduct a portion of money from my account.
Please solve this problem..
Kali Prosad Jadav

I am using mobile connection phone no [protected] from last 2 months. from starting onwards they are not able to give good services. Whenever I called up to there customer care i have to wait for 30-45 minute.

My issue is that whenever i register my compliant...

i have recharged my aircel number [protected] (karnataka) on 4th august 2012 with Rs68 for which i should get full talktime of Rs68 on my main balance.
but after the recharge i did not get any type of balance and when i complained Aircel customer care about this matter several times they told me that there is no recharge of Rs68 so i wont get any balance and my money wont be refunded either.
Before this recharge i have checked both the website www.aircel.com and www.paytm.com (from here i usually recharge my mobile) and i have attached images of both the websites as they show full talktime on Rs68 but still i did not get any balance.
please help me with this false recharge display and i should get full talktime of Rs68 else my money should be refunded.
my contact number - [protected]
email id - [protected]@gmail.com

I have purchased 3 new connection from Aircel for the offer they had given in the newspaper and online.
Below are the detail given of my purchases.

First connection purchased on 1st August 2012 for which i paid Rs 13000. Ref No CEF No : MUM - POP 0219883 (Goregoan West Aircel Gallery )

Second connection purchased on 2nd August 2012 for which i paid Rs 13000. Ref No CEF No : MUM - POP 0219884 (Goregoan West Aircel Gallery )

Third connection purchased on 2nd August 2012 for which i paid Rs 13000. Ref No CEF No : MUM - POP 0219890 (Goregoan West Aircel Gallery )

They assured that I will receive the handset within two working days. When I went to take the delivery on the 3rd August for my first connection to Goregoan West Aircel gallery they said they have not received the handset yet and to come on the 4th of August for all the three handset.

When I again went on the 4th of August for the delivery of all my three connections they said to come on Monday.

Now today that is 6th August Monday they are asking me to come on Tuesday.

When I asked them to give me some contact number where I can call and ask if my handset delivery has come or not, they said they can't give it to me and I will have to come everyday to inquire. They even said I am not the only one who has not received the handset and there are many before me waiting for the same issue. They said they are facing problem as there is a lot of demand for this scheme and so it is difficult for the company to fulfil the delivery of the phone. They said if you want you can avail for the refund.

I fail to understand if the company like Aircel is not able to give the handset delivery on time then they should not sell their product with two days delivery offer. And if the company is asking me to take my refund which I feel is a bad reply from the company.


Hope Aircel can solve my issue for the above problem.

If any further clarifications or details needed from my end please call me on my number below.


Regards


Rajiv
[protected]

Hi,

I am using a Aircel prepaid USB 3G data card, As the high speed data got consumed I recharged no. with Rs 399 using my credit card on 26/07/2012. But on 5/08/2012 I received a message that my 2 GB hight speed data has been exhausted but I have consumed only 1.5 GB ( 450 mb + 1.01 gb).

When I call customer care they said that I have not done any recharge on 26/07/2012.

Also they don't have a good customer care.

I want my Money back, these people eaten up my money.

Regards
Abhishek

I have given the request to MNP from Airtel to Aircel (Mobile Number : [protected]) on 24th July 2012. And I have paid my Airtel bill on 4th August 2012. I got a sms from Aircel saying like this.

Dear Customer,
Your request of mobile number portability is approved. Data and Time of Activation is 08/04/2012 22:07:00

My Airtel SIM got deactivated at 08/04/2012 22:00, but the new Aircel SIM hasn't been activated yet. I have checked it even now before raising this complaint (08/05/2012 15:40). I have called up Aircel customer care thrice (once @ 08/05/2012 00:15, second time @ 08/05/2012 05:30 and third time @ 08/05/2012 10:45), they are telling that they need to work with their backend team to get it resolved however their backend team is not working on Sundays. If their backend is not there to help with any such issues arising from MNP why are they deactivating my old SIM by saturday night. I am unable to use my mobile number for 18 hours now and don't know how long it will take to activate my new SIM still. I am using this number to receive calls from my office for some official purposes also. I got frustrated because of their customer service. I want to raise a complaint against Aircel for this. Please help for that.

Thanks,
Vasanthan.

aircel is badddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd don.t belive aircel company not refund balance not Receive call on the 121 198

SIR I recharged my num [protected] on 5th august 2012 online via aircel.com website RC OF 46 WAS DONE TWO TIMES BUT BOTH OF THEM WERE UNSUCESSFULL HERE ARE DETAILS
HP[protected] - Rs 46
HP[protected] -Rs46 BOTH of them were unsuccesfull but amount was debited from bank so request u to please return my money

Billdesk id
1)MSPG[protected]
2)MSPG[protected]

Hi,

I requested for Number Portablity From Vodafone to Aircel on 17-July-2012. But Aircel fellows sent one SMS to me saying that my mobile number will be activated in 3rd aug at 11-08pm.But i wait another 12 hours its not activated i try to communicate Aircel stores all are closed. and i called Aircel customercare and i spoke to a manger who name is anand he promised me with in 2 hours my number will be activated. i wait anthoer 4 hours but no use. then again i called up customer care i talk to francies he said i need to wait till monday because all are in off. even i asked them to log a complaint but the person saying that not possible because i am not a aircel customer.
again i called up to customer care saying that i am going to raise a complaint in consumer forum that time thay register a complaint but no use.

on line recharge is not working

sir ........i m deepak. My mobil no is [protected].The day before yesterday i have recharge with 30 and in the evening my Rs is deduce and when i call to customer care day told me i have activate the some helth tips service but i was not activated any service .....as a cheater

plz deactivate the music connect & friendzone service my no.[protected] ...immediately unsubscribe this service.

Dear Sir,

I have lost my mobile along with the AIRCEL sim card. Please block the out going & incoming calls from the below mentioned number so that it cannot be used by unknown person. Please do this as soon as possible.

Mobile Number: [protected]


Thank You,
Mr.raj

Respected Sir/Madam.

I am Vishnu from Srikalahasti. I'm a customer of BSNL for the past 7yrs and i have changed to AIRCEL by Mobile Number Portability. I has sent a message for callertune activation on 27th july. Amount has been deducted from my balance and more than 40rs has been deducted with out any reason, but still i had not activated any callertune. I had complained to customer care executives, but no one is responding for my complaint.

So iam prepared to go for legalsteps. Kindly support my complaint and give notice to the AIRCEL company.


Thanks and regards,
Cherukuri Vishnu.
[protected]

1. I have not activated caller tune service for my Aircel Mobile No.[protected]. Although for this MCA service, Aircel has charging Rs.30/- for the month. Several times I have complained to customer care and lodge complain through...

i had purchased one aircel dongel 3G data about two weeks ago. first two days it was ok but third day it started after each two muniutes. no one is giving or telling me the right what to do

details

aircel dongal type turbo aircel 3G

no. [protected]

please get me rid of this problem. this is not tolerable plz. do something suitable.

thanks and regards

I am an Aircel customer, and my mobile number is [protected]. I have recharged with Rs. 50 on[protected] night having approx Rs. 2 in my account before the recharge. I had only spent maximum Rs. 5. I woke up in the morning and with my utter surprise found that there was only Rs. 2 left (approx) in my account.

I called the customer care at 198 on[protected] to know the reason of this deduction. Customer Care Executive attending my phone call, informed me that their senior would call me within two hour and I can get the updates regarding this after twenty four hours. I have waited for the call but there was no call appeared in my mobile phone. I again called the customer care on 1st Aug, 2012 but they are still unable to show any cause about this deduction and they are still telling me that their senior will call me within two hours and I shall be able to get the updates after twenty four hours.

hi,
i have been getting a lot of calls from different vendors so wanted to active DND service. when i am sending START DND to 1909 i get a reply saying that this is an invalid option please enter start 1,2,3,4.... so how can i start the Do Not Disturb service in aircel?

thanks
Parha Sarathi Pattnaik