Aircel Complaints & Reviews

i took aircel postpaid sim from mr.VENU..he given his number mob-[protected].he given acknowledgment receipt also.but after 5 day he started ignore my call.i keep call to smae number ...after 3 month one guy receive call and i scrolled him...after 20 minite he came to my office and try to beat me .....this aircel service...so my question is AIRCEL KEEPING GUNDDAS OR EMPLOYEE....

person name is MR.VENU ..MOBILE NUMBER IS [protected]....I PAID RS-300.00.....I THINK I GIVE TO BAGGER

my no:[protected]
I am a Aircel user for about 5 years
I am techy guy so pls dont give me a silly advice to clear cache or cookie

from[protected]g goes speed in my area is 10-20kbps which was very good

but in 2012 the speed is just 500byte or 1kbps even though I had full network
lol

this problem exist only in my postal area 627809

i[censored] Aircel guys have guts try to visit my place and try it yourself

I want a quick solution

there is no such a problem in my nearby town

all Aircel users in my town is suffering from similar problem

pls fix it

dont advice me to use 3g becoz there is no 3g

In nearby town the speed is good 15kbps

pls fix it

There is definitely some technical fault is here

This is not usual slow speed complaint

Goes is unusable now

few days ago my wife bought a aircel sim from localized dealer in mathura near by GOKUl Bairaj place situated in utter pradesh. Since that day that local dealer is continuously trying to call me and talking vulgar. i want you to please help me and block the kind of dealer forever and take legal action after investigation at your end.
please verify details below to help me out.

MY Aircel no is: [protected]

that dealar no are :[protected] , [protected]

Sir/Madam,
I am the prepaid Customer of Aircel ,my name is Shashank dubey and no. is [protected], i am living in Gwalior Madhya Pradesh.
Yesterday i make STD message to my friend ,number is [protected], and after this 5Rs balance are deduct ,and i already have message card with 15 days validity. After this i complaint on Aircel customer care(complaint no.1-[protected])they tell me there is no unnecessary balance are deduct to your account and you make ISD message.But i did not make any ISD message.
so,please help me to refund my balance.

Hello,


This is just to inform you that my account had been debited with the amount of Rs. 10/- for power play on 12.09.2012 automatically which I didn't subscribed ever and for that I have informed to customer care and he told me that he has raised a complaint to deactivate this PP and also refund your amount to my account even I didn't got the SR no. after that it has been deactivated on 14.09.2012 but the amount has not been credited.

2nd Call to customer care:- On 15.09.2012 @10:13 PM (S. K. Singh) he told me that there is no complaint has been raised and he has created one complaint with the number of 1-[protected] as per customer care but didn't got SMS but still there is no resulution.

3rd Call to the customer care:- And after that again I called to customer care on 20.09.2012 @ 9:45 PM (disconnected from CC side)
After that Prasant Kumar Nayak has picked the call and clearly mentioned that no SR has been created and this will be not resolved It means amount will not be credited to my account.

So kindly take into your consideration and resolve as soon as possible.

Regards,
Shradhanjali

My mobile number-[protected]

hello,my balance was continuosly deducted for VAS like dialer tunes,misscall alert,like services.after so many deactivation request not its was not deactivated ..we are feeling embbarssed as such a reputed company not reponding quickly.I talked to coustmer care many times.They told that service will be deactivatedd, but unfortunately no action taken.I suffrered lots of balance loss for many months.Aircel really making it worse.

My data card is giving too low speed(180kbps-500kbps) with Aircel 3g. I recharged for 697rs(5gb,7.2mbps) and you people promised up to 7mbps, but im not even getting upto 1mbps(Checked in speedtest.net).The same data card Im using Vodafone 3G,its giving constantly speed above 5mbps and good ping. Even Aircel having speed ,its pinging is too low, I cant watch youtube.I'm now regretting why i take Aircel.Please help.


Datacard Number:[protected]
Contact number: [protected]
Location-Madipakkam,Kubera Nagar Extn,Chennai

Note: I called Aircel customer care several times, they told to close all the application,uninstall data card software. Nothing worked out,the speed is pathetic.

Dear Sir

I am Suresh Chauhan, at & p.o - Patiala, Punjab(local), cell no.- [protected] , At the time I am Aircel 3 prepaid sims at Patiala,Punjab (local). From last 10 or 12 dayes I am suffering from poor pocket internet service . I am a reguler user of that particular service from last 1.5 year but I never face that type of problem but now I am just wasting my money. I am using Mobile for connect through mobile to my laptop . I have already called so many times to aircel customer care but they dont want to take any complain regarding that matter thats why I am sending this to you. Exactly that connection are properly working at the next tower .

So plz do some needful action to solve the above problem as early as possible.

Thanking you

Suresh Chauhan
Patiala, Punjab(local)
Email:- [protected]@gmail.com

[protected], [protected], [protected]

I recharged with top up of 1000 rupees 5 times with aircel and each time payment was successful and recharge is failed . I want the total amount as soon as possible.

Reference details are below.

Transaction
date and time billdesk transactionid payment status transaction amount mobile number recharge ref. No. Recharge status
[protected]:30:31 mici[protected] success 1000.00 [protected] ch[protected] failed
[protected]:24:39 muti[protected] success 1000.00 [protected] ch[protected] failed
[protected]:20:36 muti[protected] success 1000.00 [protected] ch[protected] failed
[protected]:09:47 muti[protected] success 1000.00 [protected] ch[protected] failed

transaction
date and time billdesk transactionid payment status transaction amount mobile number recharge ref. No. Recharge status
[protected]:49:58 mici[protected] success 1000.00 [protected] ch[protected] failed

I am using aircel prepaid mobile sim card.company start any value added services like Aircel power play without my permission and debit me for 10 RS. This happened 4-5 times & when i call on customer care office they not helping me to return the many.

My mobile has been stolen. Imi your mobile number and I want to know. Let me provide details of SIM number. My sim number is [protected]
Please help me.

Dear Sir /Madam,

This is to inform you that my mobile with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.

Thanking you,

Your's Sincerely,
ALEX OOMMEN

Hi good evening all of you. I would like to say about complain that a agent talked me rude and misbehave bad conduct etc,
And her name is Mamta . When i told that mrs. Pls check my account and i complained balance deduction .then mrs. Reply that you have download animation service then i shocked , and asked that mrs. How deducted balance .then she replied mr.you have download animation service.and deducted balance 50 rs .cmd after that she told me any other extra knowledge then disconnect the call and call then resolve your problem. But i had not satisfied her and this company aircel .my aircel number is [protected].so pls check my account and resolve my problem.
Pls heartly request that you listen recording call around 2:45 to 3:15 till . Any reason disconnect my call . First time this company is rabbish and fraud without solution .all agents is enjoying with aircel company.

Network coverage is very bad in King's Palace 7, KIIT. Signal is very often lost upon a little movement. I haven't found this problem anywhere else in Bhubaneswar to my pleasure. I request you to please look into it and improve the coverage or else i will need to change my network.
Thank you.

Regards,
Saurav Kr. Sahoo

Sept09-2012 at 10.18am I recharge with Rs50 to my Aircel prepaid, mobile no [protected]. Transaction number TNR[protected] and my balance 48.98. after few hours Rs 30 has been deducted from my account. I didn't subscribe any servicves and don't want that kind of value added services. So please I kindly request you to stop the Value added services(if any) from my no and i Request you to refund the amount which deducted from my Aircel Prepaid Account. Thanking you..
Mobile No:[protected]

Name- Santanu Biswas, Ser No.- [protected], iccid:[protected].
Recharged on 09/09/2012 with Rs 128/-, offer 500mb 3g data.Transaction KOR[protected]. But the speed I got is 35 kbps. Complained same day at 15:15 hr, executive name was Suman, but he was giving some irrational reasonings and disconnected without registering complaint. Then at 15:25 spoke to Prasanta and he took the complaint and given me the no. of nodle officer. [protected]. Registered a complaint with Malavika on 10/09/2012, complaint no. [protected]. She told me that it will be solved within 72 hours. Today I called 198 to check the status. Jhuma told me it will
resolved before 12:00 noon. When it was not done I called 198 but they are telling they cannot do anything.

EVEN WHEN INTERNET BALANCE IS AVAILABLE, MAIN USUAL USAGE BALANCE SUDDENLY GETS ADJUSTED. THIS CAUSES A LOT OF

EMBARASSMENT AND INCONVENIENCE. LOOTING THE CONSUMERS APPEARS TO BE THE POLICY FOR EVERY CELLULAR COMPANY

INCLUDING THE BSNL SERVICE. LESS SERVICE THEY GIVE AND MORE CHARGES THEY COLLECT IN NEW WAYS.

IS THERE ANY AGENCY TO CHECK THESE COMPANIES ?

FOR GOING TO LAW ENFORCING AGENCIES AND JUDICIARY FOR JUSTICE, ONE NEED TO HAVE A LOT OF TIME AND HUGE MONEY.

ANY HELP PLEASE?

KKKumar/ Rajahmundry

Aircel is cutting money in unauthorised manner.Aircel has cut Rs 30 from mobile [protected] as Monsoon Special when no renewal is made. This is looting on the part of AIRCEL.

Sir,i have received a call from the aircel customer care on 08/09/ 2012 and a customer care officer said to me that your no. is chosen as a special no. so company give to you a special benefit on STD call and a STD voucher is activated within 24 to 48 hour on your no. which is totally FREE. He AGAIN said that NO any charges for this voucher/service. But sir YESTERDAY ( 11/09/2012 ), my balance is deducted (35 Rs) and the std voucher is activated. So I call to customer care at 1.00 pm. (11/09/2012) about this deduction ,a customer care officer Mr. Sinendra said to me that your complain is registered and your balanced is returned within 6 hour but sir my balance is not RETURNED in my mobile account therefore I again call to customer care but no one officer received my call.I again call to customer care, 15 to 20 time but no one can receive my call. This is a kind of fraud the customer care officers are cheat , i not accept this kind of fraud from Aircel.
I HIGHLY DISAPPOINTED FORM THIS COMPANY AND THEIR EMPLOYEES.THEREFORE I REQUESTED TO YOU TO SOLVE MY PROBLEM.
I shall be highly oblige to you.
YOURS FAITHFULLY
AJAY KUMAR
Mobile no. [protected]
Email - ajay.[protected]@gmail.com

FROM LAST THREE MONTHS, THEY ARE CHARGING MONEY FOR MISS CALL ALERT SERVICES WHICH I NEVER ACTIVATED. MANY TIMES I CALLED CUSTOMER CARE BUT THEY NEVER ANSWER MY CALL. STOP THE SERVICE IMMEDIATE.
P.S I HATE AIRCEL