Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 37%
Submit a Complaint
10451
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1375
down
614
+91 12 4476 5000  [Head Office]
up
765
down
357

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info

Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore

69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350



View More Information...

Customer satisfaction rating
37%
Complaints
10451
Pending
4491
Resolved
2678
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (928)

Aircel Complaints & Reviews

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Aircel — aircel reject my porting request 2 time

 Pra111 on Mar 16, 2018
I am trying to change from aircel to airtel as there is no network of aircel at my workplace.
So for that i reached to my near by shop, they arrange my upc number from aircel company and send the request but aircel rejected by request by sending a sms that upc mismatch. Then again after 3 to 4 day they try for porting my number but aircel again reject it by sending same sms.

Please help me on this
My number is [protected]...
Complaint comments  Read comments [9]Complaint category Mobile Service Providers

Aircel — network and mpn

 Shivaa R on Mar 16, 2018
Provide me unique porting code for my aircel number [protected] if not provided iama going to complaint against you in trai iam trying to contact your customer care representative and trying to mail your email i'd but no response from any of the source when trai directes you to provide mpn code to all customer why you guys are not providing it to the necessary person...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — recharge vouchers witch sold in market in bulk stock

 Prasad Varadkar on Mar 16, 2018
Respective sir, i am small retailer of aircell
From few days aircell company without any information stop his market visit & communication, her distributors are also closed their offices, i am having paper voucher aps 1400/- & etop of 900/- in my aircell demo same the other shop having bulklly their vouchers & etop. Very bad to say we are geting 2.5% marjin in our sell, in this situation what can we have to do? Who take the responsibility for this?
Sir every time eg. Uninor / bpl / videocon
All this company's sort out thise problem when they closed their business but aircell...
Complaint comments  Read comments [6]Complaint category Business & Finances

Aircel — aircel - sms not send to port 1900

 mallareddy m on Mar 16, 2018
I am sending port sms to 1900 from last 3 days, but always getting error like ' failed to send message'.
I tried to call to customer care many times, but am unable to connect as it is saying that customer care are busy in addressing other issues. No luck

Could you please resolved this as soon as possible.
I need port out mnp code.

Details:
Mobile no: [protected]
Mail id: mallareddy. Maddhula@gmail.com

Regards
Mallareddy. M...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Aircel — many time I sent message for port number but they cannot given.

 Siva ammapet on Mar 16, 2018
Hai sir.
I am sivanesan from thanjavur. I am one of the customer using aircel network. I have been registered my mobile number in arafat and bank sector. Now the network is not connected so i want to switcswitch to another network with same number so i was sent message to 1900 for asking port number there was no response. I don't have any serial number back side of sin and i tried to get serial number from icicid application but that number mismatch reply from aircel. I sent three times mail to aircel company but no reply. I want to register a complaint on that aircel company. My aircel mobile...
Complaint comments  Read comments [7]Complaint category Telecommunications

Aircel — upz code unavailable

 sukhipunnoose on Mar 16, 2018
I have been trying to get upz code by sms from the 8th march from aircel but they keep saying incorrect code.

"you have entered an incorrect code. Please sms port to 1900 for initiating a new request."

I get the above message every time i send sms for code.

I had the same number for the past 15 years and being a senior citizen it would be too much of a hassle for me to change this number. Kindly do the needful.

Thanking you,
Sukhi punnoose...
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — not able to contact via phone to get upc

 Sunroyaleconsultancy Madurai on Mar 16, 2018
I wish to port from aircel to airtel but i am not to get upc via phone nos given not working my no is [protected] last 5 sim digit59932 umapathysankar tamilnadu itry so many times to their nos. Either not rechargable or switched off please resolve my problem i insists this because i give this no to adhaar bank account and ration card. Thank you mail id sankarezone@gmail.com...
Complaint comments  Read comments Complaint category Family & Relationships

Aircel — upc number generation

 jeetch98 on Mar 16, 2018
Hi, i can't able to generated my upc code in my mobile. My number is [protected]. Past two months i was facing this problem. I you have a link of generating the upc code please share in the mail my mail id is ch. Jeet98@gmail.com. We are in the remote area places, please understand our problem. I very much waiting for your reply in my mail. Sim network is not available, so i'm not sending my porting massage. So please send upc code my email id....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — regarding sim porting

 sriramrana on Mar 16, 2018
Hi, my problem is that i want to port my aircel sim because i am not getting aircel network in my locality. I have heard that a cell is going to shut down then networks permanently so in that case i want to take the sim and another network with the same number, so i want to generate upc code for porting my sim i have contacted aircel customer care but i was unable to generate my upc code. So please help me out in generating upc code so that i can port my sim to other network. Thank you...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — not getting my port number.plz help

 a ch on Mar 16, 2018
I have opted for port out of Aircel via SMS 15 days back .. Sns delivered to Aircel but after that no reply back from aircel and the network also not available.
My number is [protected] Jharkhand circle.
My alternative number is [protected]
Kindly SMS the port number to my alternative number or mail address ac0007rim@gmail.com....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — refund of ir roaming charges and excess billing when the parent company itself got into a jam

 Eraharam on Mar 16, 2018
My cell no is [protected]
I an e s kumar i had paid a refundable sum of rs 3000/- on 1702/18 for activation of international roaming [ i r ]charges for activation during the period from 08/03/ to 25/06/18 this was due to the wrong advice of the front desk staff as he confirmed that aircel ir would work this was done vide receipt no eps40237047 st 17/02/18.
In a weeks time or so the system and aircel services were crashed and i have not been able to meet any one in the aircel office due to chaos and public crowd there at.
This amount needs to be refunded to me by way of a crossed...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — need upc for porting

 sathiya J on Mar 16, 2018
Number [protected] tamil nadu circle

Need port code upc.

I tried all possible ways to get the code and no use.
Very worst behaviour from aircel.
Artist have some minimum responsibly to share each aircel costumer their port code.
You are shutting down and why not send coffee to everyone directly.
Why do you want the cousins to try your useless options to generate code, just to add to the frustration?
What your have fine is already enough, don't anguish....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — aircel sim is not working for me

 vinita bhojwani on Mar 16, 2018
Hi... Can u please tell me why my aircel sim is not working... I was not using my sim since 1month and today suddenlly i got to know that my sim is not working... Please resolve my issue.. Its very necesary for me to make this sim running... Please help me out with a perfect solution.. Hope you understand my problem and will reply me back with perfect solution
Thank you in advance...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — issues while porting

 Ashishkhaitan666 on Mar 15, 2018
Please aircel
You need to resolve this
I like aircel and it used to be one the best atleast for me.
But i have this problem that today i ported my number [protected] into airtel because i have network issues with your company and @10:36 i got this messege-'request for mobile no. [protected] to airtel has been rejected by your current operator as upc mismatch'
Plz look into dis asap...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — not providing unique porting code to me

 SattarFarooqui on Mar 15, 2018
For months, aircel network is at the worst, no network even on main roads also in hyderabad city. I sent several porting request to 1900 when i get network. Each time 50 paisa is deducted from my account. Even after receipt of messages aircel is not providing the unique porting code

Please resolve it and provide the unique porting code immediately...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — issue in mobile number portability from aircel

 Shravan005 on Mar 15, 2018
I was trying to port my number from aircel to other network and i even got the upc code for porting. But when the other network tried porting, it got rejected. Now the issue is the porting code got expired and i do not have the signal to send any sms and i tired calling from other networks to generate upc over call but it's not working even. I am using this number for long time and was using it in my day to day life. I do not want to miss this number. Please get this resolved asap....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — upvc code [Resolved]

 nijanthan raja on Mar 15, 2018
I am trying to change from aircel to airtel as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 13 march, 2018 but to no avail. Aircel guys please send me upc. As i am in dead zone of your coverage area. Please send me the code my mail : nijanthansap@gmail.com...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — no response for getting port code

 logibogi on Mar 15, 2018
Aircel not providing port code for number [protected] and [protected] i tried since the tower has been down. Used ivr but the code is not said to be valid. I need these numbers as they are important for business activities. Please help us by providing the code. We have been trying to port our number since[protected] but couldn't get the port number please provide us with a solution...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — required aircel upc

 Ganesh Balaji P on Mar 15, 2018
Dear Aircel,

I'm Unable to get my UPC for my mobile no [protected], Even i have send messages to PORT still now no reply from your side, While calling to Customer Care unnecessary recording voice running but I didn't get on their also.
So please send message to my alternate or my Aircel no
My alternate mobile no [protected].

Regarding,
Ganesh Balalji
[protected]...
Complaint comments  Read comments Complaint category Internet Services

Aircel — unable to make outgoing calls, but incoming is not a problem

 Sruti Mondal on Mar 15, 2018
I'm unable to make outgoing calls from my aircel number. I can receive incoming calls and messages. Unable to make calls to any number. I have sufficient balance to make outgoing call.
Have tried using different handset too. Same problem continues.
I don't think the number is blocked because i can receive calls. Only outgoing is my problem.
My sim is of karnataka circle...
Complaint comments  Read comments Complaint category Mobile Handsets

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