Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 40%
Submit a Complaint
9032
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1390
down
616
+91 12 4476 5000  [Head Office]
up
775
down
360

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info

Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore

69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350



View More Information...

Customer satisfaction rating
40%
Complaints
9032
Pending
3556
Resolved
2673
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (865)

Aircel Complaints & Reviews

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Aircel — upc not providing by aircel

 Sumalatha Nandru on Mar 23, 2018
Whats happening guys... Almost three weeks i have waited for upc but i haven't received anything.. Wats going on... Really one of the worst network i never ever experienced. I don't know what to do now.. My bank accounts are connected with aircel number. Iam waiting for signal but past 3 weeks there is no signals for aircel.. Guys please dont play with public, please provide upc number to us... We have trusted you guys and we have taken aircel network but you people not helping us. I'm requesting you people to provide my upc code asap....
Complaint comments  Read comments Complaint category Other

Aircel — not able to send port out sms to 1900

 Miliroy on Mar 23, 2018
I'm using aircel connection since january 10, 2018. Now i want to port my number due to the company's bankruptcy.

I have tried many times to send port out sms to 1900, but each time it's showing me failed notification.

This number is very crucial for me as it's used in many important documents already.

I dnt know where to call.. So, kindly help me out with this condition....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — regarding sim card shows no registration

 Abdul Banaqeeb on Mar 23, 2018
Hi hope all is well please kindly check the details of below mentioned number
[protected] it's my aircel number since i'm using this 7 years and i'm leaving in gulf without any information this sim card has unregistered please kindly open this sim number asap i would like to get kind response thanks
Regards
Abdulmannan mohammed
+[protected] (Bahrain)
[protected] (India)
Abdulbanaqeeb@gmail.com...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — not received an upc code

 Rajosmita Saha on Mar 22, 2018
I have still not yet received the upc code... I am not be able to port my number... My number is [protected]
My sms is also not working so if an upc code has been sent i will not be able to receive it... And if not through the sms how i am going to port my number pls let me know the method of getting my let me know as fast as possible... This is rediculous.. I just want a fast reply...
Complaint comments  Read comments [4]Complaint category Mobile Handsets

Aircel — there is no network from aircel sim from past 4 months

 Pankaja Mala on Mar 22, 2018
Tried to send message to get unique code for porting which aircel people are not allowing also. Tried to call customer service which ther are not connecting to communicate with aircel respresentatives.
If they can not service then should allow us to port. It is very unconvinience, we are using the number for many purposes now all the communication is blocked. Please respond earliest...
Complaint comments  Read comments [2]Complaint category Other

Aircel — unable to send message to 1900

 ranjan4uin on Mar 22, 2018
I am a aircel consumer last 5 year, but get some unusable issue with aircel network.
Need to port my aircel number to another telecome company but when i send massage to 1900 for porting my aircel number to get upc code, massage got fail every time even i try to call costomer care do not get any responce.

Please help to get upc number from aorcel...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — port message not submitted

 Beeshal on Mar 22, 2018
I've waited long enough but now my official transactions are getting hampered. So from last few days i'm trying to port my sim but i'm not able to get the code as message is not being sent. I am having lots of problem on day to day transactions. There's no authorized area to register the complaint and get this resolved. I am getting tired of all of this....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — aircel has still not sent details to port out to vodafone

 Sahk on Mar 22, 2018
I opted to port out of aircel since they announced on media(TV) that they would stop operations soon. After struggling for a few days to get the port code(UPC) I got it. I gave the number to the vodafone store to get the number with Vodafone. I completed the formalities and got a vodafone sim on 9.3.18. I was informed that it would take about 7 days to get actovated. Today, after 14 days, still it is not activated. I got informatiin from vodafone that they still did not get confirmation from aircel....
Complaint comments  Read comments [3]Complaint category Telecommunications

Aircel — refund wrong operators recharge

 Muthuvel Vel on Mar 22, 2018
I need to reverse my transaction through indian bank online banking for the transaction ref id :
Transaction
First time
Your a/c xxxx96780 is debited by rs. 99.00 for indbip[protected]/aircel prepaid/homethrough indpay - ref: bp[protected]- 22/03/2018 09:24- indian bank

Second time
Your a/c xxxx96780 is debited by rs. 99.00 for indbip[protected]/aircel prepaid/homethrough indpay - ref: bp[protected]- 22/03/2018 09:24- indian bank
As i done it the wrong operators [aircel] instead of vodafone number [[protected])

Please do...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Aircel — porting issue in aircel

 Afsar Sazaullah on Mar 21, 2018
I ported my number from aircel to vodafone oon 10th march 2018 but the sim has not activated even after 21th march .I called vodafone customer care they said that aircel is not releasing the customer.This is my main mobile number and i don't want to change it.Plz help.

Name :afsar sazaullah
ported mob no :[protected](aircel, west bengal)
email id:afsarindia04@gmail.Com
alternate mob no:[protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — delay in porting to another network

 Rahnil Barua on Mar 21, 2018
Dear sir/madam,
I submitted the documents including the porting number on 9-march-2018... And today 21-march-2018...7 days have already been gone but still my number did not get ported... Please do needful... I use only one number... Its quiet difficult to work without mobile phone.. My aircel mobile number is [protected] & [protected]... Thank you...
Complaint comments  Read comments [15]Complaint category Mobile Service Providers

Aircel — krishna kanta pattanayak

 Krishna kanta on Mar 21, 2018
Dear sir please my mobile number [protected], aircel chennai tamil nadu
I am requesting sir please my mobile number is missing give me this number
Taramani aircel office, no response,
Sixe meta i am writing [protected]. Number is not come through and again complaint give me this number sir, my address is changed, new address is mc nagar house 42, kaveri school in chennai tamil nadu 600097,
Please send my address, l am requesting answer me...
Complaint comments  Read comments [13]Complaint category Food

Aircel — not able to send msg to 1900 for porting

 Tanya29 on Mar 21, 2018
Hello,
I have to port my aircel number and for that i need to send a message "port number[protected]" to 1900. I have been trying for more than a week but unable to send message. Everytime i get the same message as message not sent. There is no issue of insufficient balance or sms pack as i recharged recently. I really need to sort it out asap. Please help me get the code. You can mail me if any queries/concern....
Complaint comments  Read comments [11]Complaint category Mobile Service Providers

Aircel — unable to send message for mnp

 Kishore Kammili on Mar 21, 2018
Last 15 days i tried to send porting request. But my message is not sent to port 1900 number.
My number is [protected].
I tried to call customer care last 3 days but its go on waiting and disconnect automatically please help its very important number for me.
Please aircel team give the proper resolution and send me mnp code to change my network please reply asap....
Complaint comments  Read comments [9]Complaint category Mobile Service Providers

Aircel — issuance of upc of my aircel no. 9858332244

 Akhtar Rasool on Mar 20, 2018
From last 15 days, i tried every method to obtain the upc of my no. [protected], but i couldn't get it. A message "unable to generate upc: msisdn not found in crm" is being generated". Please help me and guide me how to get upc of my number, it would be appreciable if u could provide me the same. I am facing lot of inconvenience. I am using this no. From last 7 years approx., i have to keep this no. Alive by switching to other telecom operator. Kindly do the needful.

Alternate no. [protected]
Email akhtarmca@gmail.com...
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — my no misused [Resolved]

 Nevis Antony on Mar 20, 2018
I am nevis antony raj. (. Retired) having aircel prepaid no [protected] for more than 10 years. I got upc no dt929645 from aircel and the expiry date was 18/03/2018. I shared this upc to idea operator on 15/03/2018. When i called [protected] today to veryfy i was shocked that some one from nagercoil is using my no. Kindly do needful to get back my mobile number as it is being misused.....
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

Aircel — porting of aircel no 9856150883 upc code dn134113 not completed from aircel

 Tombi Singh Oinam on Mar 20, 2018
Dear support,
I have tried to port my mobile no [protected] to bsnl. But still now the porting is not completed. I have enquired the bsnl and they told me that bsnl has initiated the porting request but action has not been by
Aircel.

Now i also could not register my aircel sim to the aircel network.

Kindly help me in completing the porting request from aircel to bsnl.

Regards

N asharani devi

Upc code dn134113...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — security money refund

 dasbiplab on Mar 20, 2018
Dear sir/ mdm

Plz refund my post paid connection security money against mobile no [protected] as aircel has stopped their service from last 1 month and i am suffering lots of problem because this no is connected to all sector but they stopped service without any prior notice so plz refund the amount so that i can port the number to another service provider...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — not able to generate upc code for mnp

 Sathiya K S on Mar 20, 2018
Hi,
My aircel mobile number is [protected]. Since the recent aircel network problem, i am trying to generate the upc code for mobile number portability.
I have balance in my aircel number to send sms, but, the message to 1900 is not going thru.
Since i have registered and using this mobile number for all my personal and professional needs, it is very difficult for me in everything.
Please help....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — upc code got expired and to extend the validity [Resolved]

 Suresh Kumar T on Mar 20, 2018
Hi,
I am also facing the problem with porting my number aircel to airtel. The upc code got expired before the new operator could processed for mnp. Now my aircel number is not working and online itself not working for the generate the upc code. I am giving this number to all personals things. My aircel number is [protected]. And my alternate number is [protected] to contact....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

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