Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 37%
Submit a Complaint
10490
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1383
down
616
+91 12 4476 5000  [Head Office]
up
773
down
358

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info

Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore

69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350



View More Information...

Customer satisfaction rating
37%
Complaints
10490
Pending
4485
Resolved
2683
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (930)

Aircel Complaints & Reviews

Sort by:

Aircel — issuance of upc of my aircel no. 9858332244

 Akhtar Rasool on Mar 20, 2018
From last 15 days, i tried every method to obtain the upc of my no. [protected], but i couldn't get it. A message "unable to generate upc: msisdn not found in crm" is being generated". Please help me and guide me how to get upc of my number, it would be appreciable if u could provide me the same. I am facing lot of inconvenience. I am using this no. From last 7 years approx., i have to keep this no. Alive by switching to other telecom operator. Kindly do the needful.

Alternate no. [protected]
Email akhtarmca@gmail.com...
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — my no misused [Resolved]

 Nevis Antony on Mar 20, 2018
I am nevis antony raj. (. Retired) having aircel prepaid no [protected] for more than 10 years. I got upc no dt929645 from aircel and the expiry date was 18/03/2018. I shared this upc to idea operator on 15/03/2018. When i called [protected] today to veryfy i was shocked that some one from nagercoil is using my no. Kindly do needful to get back my mobile number as it is being misused.....
Complaint comments  Read comments [4]Complaint category Mobile Service Providers

Aircel — porting of aircel no 9856150883 upc code dn134113 not completed from aircel

 Tombi Singh Oinam on Mar 20, 2018
Dear support,
I have tried to port my mobile no [protected] to bsnl. But still now the porting is not completed. I have enquired the bsnl and they told me that bsnl has initiated the porting request but action has not been by
Aircel.

Now i also could not register my aircel sim to the aircel network.

Kindly help me in completing the porting request from aircel to bsnl.

Regards

N asharani devi

Upc code dn134113...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — security money refund

 dasbiplab on Mar 20, 2018
Dear sir/ mdm

Plz refund my post paid connection security money against mobile no [protected] as aircel has stopped their service from last 1 month and i am suffering lots of problem because this no is connected to all sector but they stopped service without any prior notice so plz refund the amount so that i can port the number to another service provider...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — not able to generate upc code for mnp

 Sathiya K S on Mar 20, 2018
Hi,
My aircel mobile number is [protected]. Since the recent aircel network problem, i am trying to generate the upc code for mobile number portability.
I have balance in my aircel number to send sms, but, the message to 1900 is not going thru.
Since i have registered and using this mobile number for all my personal and professional needs, it is very difficult for me in everything.
Please help....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — upc code got expired and to extend the validity [Resolved]

 Suresh Kumar T on Mar 20, 2018
Hi,
I am also facing the problem with porting my number aircel to airtel. The upc code got expired before the new operator could processed for mnp. Now my aircel number is not working and online itself not working for the generate the upc code. I am giving this number to all personals things. My aircel number is [protected]. And my alternate number is [protected] to contact....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — I cannot generate my upc code

 ailyn on Mar 20, 2018
For the last two week i try to generate my upc code online so that i can port my aircel number to bsnl and this aircel number is being use for many purposessince 2004. Also i try to go to aircel office but there is a very long queue. Since being an old customer of aircel they should have send the upc code through sms or through email but it appears that the company is not taking any action on this and i have also heard that for some aircel number the upc code is being send through sms in the first week of february 2018. Can you please help me in getting/porting my upc code from aircel. My email...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — for portability of mobile number

 mukesh kumar saxena shikha on Mar 20, 2018
I have mobile no. [protected] and its operator is aircel. The company has left market without giving any intimation to its users. Now there is no network signal of aircel available. Therefore the number is not working and also unable to port the number because of non availabilty of signal. Kindly help me to port this number to any existing and working mobile operator i. E. Idea, airtel, vodafone etc....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — aircel sim is showing no service from last 3 weeks

 Moon Walker on Mar 20, 2018
Since last three weeks i am having this problem of no service all the people call to my aircel no number for urgent information and i am not able to get this and i missed many calls so i want to say to aircel team if this problem is not solved then i will port the sim to another sim and i will add negative thoughts about aircel so pls help us mobile number is [protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — deactivate lost sim card

 Nam_here on Mar 20, 2018
Dear sir /madam,

This is to inform you that my sim card with number [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awaiting to hear from you.
Kindly see to it as it is very very important to me as my sim card is used for various important transactions.

Thanking you,

Your's sincerely,

Naman yadav...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — not getting aircel network signals.

 Hrushi Addepalli on Mar 19, 2018
I am hrushi of vijayawada locality, and i am not getting aircel network signals since 10days and all aircel centers near my locality are shutted down and i want my aircel number which i was using since 5 years so kindly help me to resolve this problem. Atleat suggest me a way to port my mobile number to other network. Please help me to resolve this problem. I gave that number for my examinations.
My no. Is :-[protected]...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Aircel — aircel network problem from last few days

 RS3 on Mar 19, 2018
I am using Aircel mobile network and from last one month calls were not connecting to any other networks. But from last 5 days there is no network..This is my permanent number and used in all bank accounts and transactions. There is no information regarding shutting down of Aircel in Jaipur, Rajasthan. I have more than 1200 rs of balance. I've also lodge complaint via mail at Aircel customer care but there is no response....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — unable to generate upc and mnp my no. in airtel

 kapildevoo on Mar 19, 2018
I am kapil from udaipur rajasthan and i am using aircel no. From last 5 years and suddenly aircel has stop their network from last feb end and now aircel is not providing upc code for my aircel no [protected]. Due to which i am not able to port my number to other network. I also email to aircel customer office and receive no response form them.
Kindly help to generate upc codes so that i port my number to another network, as my this number is connected to my bank account, adhar system, income tax return.

Regards,
Kapil joshi
[protected]...
Complaint comments  Read comments [27]Complaint category Mobile Service Providers

Aircel — aircel number not working

 Prateek Ks on Mar 19, 2018
Respected sir/mam,

Myself shiv mohan, please note my aircel number [protected] not from very start of march and no notification given regarding its closure. As most of accounts linked with this registered number which was very old, now i'm facing problem of portability. As i have visited various store but they said it couldn't possible to port number without network. Please help and action is needed against aircel for not providing any information.

Also please note the above complaint is from my father side.
Please find of my father's contact - [protected]
Complaint comments  Read comments [21]Complaint category Telecommunications

Aircel — suddenly closing their network

 ram brahma chary on Mar 19, 2018
We are using the aircel mobile for a long time suddenly they shut down their operation it would be very difficulty for communication before shutting their operation some information should be provided so that the we can able to switch for other operator kindly look for the customer so that they not face problum

thanking you....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — aircel porting upc rejected

 Sasi Subbaraman B on Mar 21, 2018
Aircel no [protected] is getting rejected for upc every time nearly 7 times . I tried to port to Airtel. Airtel says they will get UPC code from Aircel but all 7 time they were rejected for Upc. It was taken in my office as CUG connection. Prior to trying to porting this before few years I got rejected because they said it’s under company CUG (closed user group)...
Complaint comments  Read comments [19]Complaint category Telecommunications

Aircel — number not responding

 jayanth vamsi on Mar 19, 2018
My name is jayanth. I did not get my signal in my place of work and so i'm trying to port my number from a long time. My number [protected] is showing not registered on networ now. I want to port my number. How to do now? Please also provide details of aircel office in nellore. I asked for upc before but had no response. Provide me with information required...
Complaint comments  Read comments [33]Complaint category Mobile Service Providers

Aircel — port out request failing

 gauravbjain on Mar 18, 2018
I have tried sending "port 9xxxxxxxxx" message to 1900 multiple times, all the time it is failing with "message not sent" error. Please help to resolve this issue. I have been facing issue with very poor network coverage from aircel since last 2 weeks. Everyone is complaining that my number is not reachable. I have tried reaching to aircel via twitter but couldn't succeed as they didn't respond to my tweets....
Complaint comments  Read comments [25]Complaint category Telecommunications

Aircel — aircel has stopped all its services

 prafullt on Mar 18, 2018
Sir,
Aircel has not been providing network since last month. I tried to port out my number [protected] thrice last month only. But aircel did not issue the upc code. And they do not reply to any query or mail.

I request you to issue guidelines and order the company to send upc code. A number of customers are suffering from the same problem. So, please help all of us.

Thank you!...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — aircel aircel aircel not providing the unique porting code

 Yash2190 on Mar 18, 2018
Phone/mobile number:
  [protected]

Hi sir,

I am trying to change from aircel to airtel as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 3 march 2018 but to no avail. Aircel guys please send me upc. As i am in dead zone of your coverage area.
I tried many time to get porting code by sending message to 1900 but fail i didn't get any revert message from aircel. For switching in other network i need upc code will you please help for getting the upc code...
Complaint comments  Read comments Complaint category Mobile Service Providers

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