Aircel Customer Care
Aircel Ltd.
Customer satisfaction rating: 40%
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9030
COMPLAINTS

Aircel Customer Care

Aircel Ltd.

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Address
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1389
down
616
+91 12 4476 5000  [Head Office]
up
774
down
360

Fax:
Fax:
+91 12 4429 0524  
+91 11 2699 0095  
+91 22 4260 6070  
+91 20 4140 6699  

Additional info

Hyderabad
No.8-2-681/3A & 8-2- 681/3, Lakshmi Cyber Centre, Road No.12, Banjara Hills, Hyderabad - 500 034
+91 40 6554 1234

New Delhi
A44, Mohan Cooperative Industrial Area, Near Haldirams, Mathura Road, New Delhi – 110 044
Tel: +91 97 1609 9999
Fax: +91 11 2699 0095

Bangalore

69/1, Golden Millennium 4th Floor, Millers Road, Vasanth Nagar, Bangalore - 560 052
+91 88 9204 1111

Mumbai
Opus Centre, Opp. Hotel Tunga Paradise, Road No : 47, MIDC, Andheri-Kurla Road, Andheri East, Mumbai – 400 093
Tel:
+91 97 6809 9990
+91 22 4260 6240
Fax: +91 22 4260 6070

Pune
CommerZone, 144 / 145, 2nd Building, 6th Floor, Ashok Samarth Path, Yerwada, Pune – 411 006
Tel: +91 20 4140 6666
Fax: +91 20 4140 6699

Chennai
4th Floor, Spencer Plaza, No.769, Anna Salai, Chennai – 600 002
Tel: +91 44 4228 0000
Fax: +91 44 4228 0123

Kolkata
Globsyn Crystal Building, 3rd Floor, Block EP, Plot - 11 & 12, Sector-V, Salt Lake, Kolkata - 700 091
Tel: +91 98 0459 8045
Fax: +91 33 2357 4236

Coimbatore
No.114, 2nd Floor, Sri Arthanari Towers, Race Course Road, Coimbatore – 641 018.
Tel:
+91 42 2650 2583
+91 42 2650 2683
Fax: +91 42 2427 0170

Ahmedabad
B-1005, 10th Floor, Narnarayan Complex, Opp. Ganesh Plaza, Nr. Navarangpura Bus Stand, Ahmedabad – 380 009
Tel: +91 79 6513 3001
Fax: +91 79 4007 5340

Ernakulam
3rd Floor, RR Arcade, Geethanjali Bus Stop, Thammanam Post, NH By-pass, Ernakulam – 682 032
Tel: +91 48 4419 0000
Fax: +91 48 4419 0350



View More Information...

Customer satisfaction rating
40%
Complaints
9030
Pending
3556
Resolved
2673
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Aircel related photos (865)

Aircel Complaints & Reviews

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Aircel — unable to get upc code to port from aircel to other network

 Manjunath Gupta on Mar 17, 2018
Dear sir,

We have 4 aircel connections, [protected], [protected], [protected], [protected]. We are unable to port to any net work (Within a day of recharging for unlimited calls, my sim stopped working, i lost all the recharged amount and not able to port as well)

Unable to call customer care also.

Kindly provide us the unique code to port for all the numbers [protected], [protected], [protected], [protected].

Regards,
Manjunath gupta
[protected]...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — unable to generate upc code. help needed asap

 enchanters on Mar 17, 2018
I am unable to port my number to other service due to signal problem. If i send my number to 1900 there is no reply, i also tried the aircel number to port chennai :[protected] but this is also of no use. I also tried the link https://ekyc.aircel.com:444/ekyc/genupc. Html but it implies service temporarily not available. I tried all my way to generate the upc code for aircel. I need this number as it is important for office purpose. I am getting frustrated as i am repeatedly trying to port my number from 2nd march 2018. Kindly help me in generating the upc code please. It will be very helpful to...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — unable to generate upc from aircel sim

 sadiegreen on Mar 17, 2018
My aircel sim from karnataka is not working for 2 weeks. The customer care people are not able to find a solution. I want to port to another network now. But since the sim is already deactive i am not being able to generate upc. This is my primary number and the number is very important to me. I want to port my sim as soon as possible. Please help.

Alternate contact number : [protected]
Mail : sudeshnapaul93@gmail.com...
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — my aircel number showing register failed since 13th march

 Rupak kumar sahoo on Mar 20, 2018
My aircel number showing register failed suddenly from 13th march night. Still it is showing that. My number is [protected]. I want to port out my number. So i try to portable through sending message to 1900 on 1st march. But i does not receive any reply from aircel. So i try to portable my number again by sending sms to 1900 on 12th march night. But on 13th march my number showing not register. I have that number register in many places. So i want that number in any way. The service provided by aircel is very worst and i am not able to make even a phone call. Please resolve the issue so that i can...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Aircel — not receiving upc code for

 aamirgraphic on Mar 17, 2018
I want to port my aircel number to airtel because i am facing network problem in my area. Please provide me upc code so i can port my number to some other network. My number is [protected]. 6 month back in september i was tried to change but that time aircel people convince me to stay in aircel and they will solve my network problem. But now there is no network for long time. Please provide me upc code....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — upc for portout

 Keerthishkr on Mar 17, 2018
Hi,
I want to port form aircel to airtel but not able as they say upc provided is incorrect. I tried generating upv by sending sms but i'm not able to send port sms since there are no signals and the upc generated through ivr is not clearly audible.
I have sent mails to aircel customer care but no use. They doesn't provide provide any solution to the problem.

Please help. Me with new upc....
Complaint comments  Read comments Complaint category Mobile Service Providers

Aircel — unable to generate upc for porting

 hiteshjethra on Mar 18, 2018
I have tried sending port message but the message is not going. I need the upc code to port to other networks

I have 3 aircel numbers
[protected]
[protected]
[protected]

Please provide me the upc code for all 3 numbers

Hitesh

I have tried sending port message but the message is not going. I need the upc code to port to other networks....
Complaint comments  Read comments [33]Complaint category Telecommunications

Aircel — not provide number

 Sarthak Banerjee on Mar 17, 2018
Aircel do not share port number please help me. My no aircel [protected]. Thanks. Please share us.?...?. Please send me the details.. On my number. To frist. Please.[protected] my personal number. Aircel is very poor thinking. I need very urgency for this useful code. Please see the following details and give me the number. Very very thanks to the company....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — my aircel number is stopped working.

 Ramakanta Tripathy on Mar 16, 2018
Name.. Ramakanta tripathy
Mobile no [protected].
I lived in contai city of west bengal pin code 721401.
In this place my number is not working.
My sim is not working for last few weeks...
Please resolve the issue as soon as possible.
Message me on my alternative number [protected] solution for the issue.

Let solve the issue as soon as possible. As this number is my permanent number and important for me....
Complaint comments  Read comments Complaint category Telecommunications

Aircel — port code and no customer service and no stores available

 BharathiRavi on Mar 16, 2018
Hi,

I'm using aircel number from past 8 years and these month the signals are not good and i have planned to port it other network, not able to receive port code reply when i sent sms to 1900, no aircel stores opened in my surrounding areas, not able to reach customer support team to resolve issues.
Hope you try to understand my urgency and resolve issue asap.

Regards,
Bharathi...
Complaint comments  Read comments [8]Complaint category Mobile Service Providers

Aircel — invalid upc for mobile number

 Manohar Shah on Mar 16, 2018
I have been given upc pk874843 (No. [protected]) upto 16-apr-2018 which is being stated as invalid by airtel who is not accepting it. Unable to generate fresh code. Neither online nor the ivr number and the sms option which states the format of sending upcode request sms as invalid - none of them work there is no network coverage in aircel at any time. How to do the porting?...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — problem in port the sim

 Gunamani Talukdar on Mar 16, 2018
Hello...

I want to port my sim from aircel to airtel connection..
But the problem is that the message can not be sent to 1900..
It just shows sending failed..
So i want some helps for this problem from yours...
U can the picture bellow.. What it shows..

I would appreciate your kindness if solve this problem...
Complaint comments  Read comments Complaint category Education

Aircel — aircel reject my porting request 2 time

 Pra111 on Mar 16, 2018
I am trying to change from aircel to airtel as there is no network of aircel at my workplace.
So for that i reached to my near by shop, they arrange my upc number from aircel company and send the request but aircel rejected by request by sending a sms that upc mismatch. Then again after 3 to 4 day they try for porting my number but aircel again reject it by sending same sms.

Please help me on this
My number is [protected]...
Complaint comments  Read comments [9]Complaint category Mobile Service Providers

Aircel — network and mpn

 Shivaa R on Mar 16, 2018
Provide me unique porting code for my aircel number [protected] if not provided iama going to complaint against you in trai iam trying to contact your customer care representative and trying to mail your email i'd but no response from any of the source when trai directes you to provide mpn code to all customer why you guys are not providing it to the necessary person...
Complaint comments  Read comments Complaint category Telecommunications

Aircel — recharge vouchers witch sold in market in bulk stock

 Prasad Varadkar on Mar 16, 2018
Respective sir, i am small retailer of aircell
From few days aircell company without any information stop his market visit & communication, her distributors are also closed their offices, i am having paper voucher aps 1400/- & etop of 900/- in my aircell demo same the other shop having bulklly their vouchers & etop. Very bad to say we are geting 2.5% marjin in our sell, in this situation what can we have to do? Who take the responsibility for this?
Sir every time eg. Uninor / bpl / videocon
All this company's sort out thise problem when they closed their business but aircell...
Complaint comments  Read comments [6]Complaint category Business & Finances

Aircel — aircel - sms not send to port 1900

 mallareddy m on Mar 16, 2018
I am sending port sms to 1900 from last 3 days, but always getting error like ' failed to send message'.
I tried to call to customer care many times, but am unable to connect as it is saying that customer care are busy in addressing other issues. No luck

Could you please resolved this as soon as possible.
I need port out mnp code.

Details:
Mobile no: [protected]
Mail id: mallareddy. Maddhula@gmail.com

Regards
Mallareddy. M...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Aircel — many time I sent message for port number but they cannot given.

 Siva ammapet on Mar 16, 2018
Hai sir.
I am sivanesan from thanjavur. I am one of the customer using aircel network. I have been registered my mobile number in arafat and bank sector. Now the network is not connected so i want to switcswitch to another network with same number so i was sent message to 1900 for asking port number there was no response. I don't have any serial number back side of sin and i tried to get serial number from icicid application but that number mismatch reply from aircel. I sent three times mail to aircel company but no reply. I want to register a complaint on that aircel company. My aircel mobile...
Complaint comments  Read comments [7]Complaint category Telecommunications

Aircel — upz code unavailable

 sukhipunnoose on Mar 16, 2018
I have been trying to get upz code by sms from the 8th march from aircel but they keep saying incorrect code.

"you have entered an incorrect code. Please sms port to 1900 for initiating a new request."

I get the above message every time i send sms for code.

I had the same number for the past 15 years and being a senior citizen it would be too much of a hassle for me to change this number. Kindly do the needful.

Thanking you,
Sukhi punnoose...
Complaint comments  Read comments [1]Complaint category Telecommunications

Aircel — not able to contact via phone to get upc

 Sunroyaleconsultancy Madurai on Mar 16, 2018
I wish to port from aircel to airtel but i am not to get upc via phone nos given not working my no is [protected] last 5 sim digit59932 umapathysankar tamilnadu itry so many times to their nos. Either not rechargable or switched off please resolve my problem i insists this because i give this no to adhaar bank account and ration card. Thank you mail id sankarezone@gmail.com...
Complaint comments  Read comments Complaint category Family & Relationships

Aircel — upc number generation

 jeetch98 on Mar 16, 2018
Hi, i can't able to generated my upc code in my mobile. My number is [protected]. Past two months i was facing this problem. I you have a link of generating the upc code please share in the mail my mail id is ch. Jeet98@gmail.com. We are in the remote area places, please understand our problem. I very much waiting for your reply in my mail. Sim network is not available, so i'm not sending my porting massage. So please send upc code my email id....
Complaint comments  Read comments Complaint category Mobile Service Providers

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