Claimed

Aircel Complaints & Reviews

www.aircel.com

2.8

Updated: Aug 8, 2025

Complaints 10588

Resolved

5248

Unresolved

5340

Good! Aircel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Aircel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Aircel

Having problems with Aircel?

File a complaint and get it resolved by Aircel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Aircel

Aircel reviews & complaints page 83

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Bhadrak, Odisha, 756125

Website: www.aircel.com

It's been 4 days aircel does not have network in odisha. People are suffering like anything for incoming/outgoing calls, getting otps for some importamt transactions... Etc. This is such a frustrated attitude from aircel folks.

How come they are shutting down their network without informing anything to customers. Who should be accountable now for the customers inconveniences. They should fined seriously for this kind inhuman activities.

Head office
Aircel business solutions, 2nd floor, building no. 10a, dlf cyber city, dlf phase ii
Gurgaon
Gurgaon district
Haryana
India - 122002, phone no - [protected]

Mar 24, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

Aircel Customer Care's response Dear Manoj,

As per our concerned team, we regret to inform you that some technical issue is going on at your location due to which you might be facing issue with port SMS and the same will take some time to get rectified. So, please visit any nearby Aircel store with your valid ID and address proof to get assistance regarding the port-related concern.

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 636401

Hi sir,
Im in salem district at mettur. Here aircel network is not working. I used lot of times to get upc by sending msgs.. Not yet no responses. I registered this number for manythngs.. Still there's no network coverage here. Kindly send my upc code sir.. My number:[protected]
Kindly send the details to the following mail id..
[protected]@gmail.com

Mar 26, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Feb 21, 2018

Updated by Ezhilarasi Palanisamy Hi sir,
Kindly send upc code soon, as much as possible..

Feb 21, 2018

Updated by Ezhilarasi Palanisamy Hi sir,

Im in salem district at mettur. I hav been using this aircel frm many years.. I used this number for lot of things.. From past few days, network is not good. Thou, i send msgs 2 get upc code, thrs no responses frm ur side.. Kindly send upc code sir..
My number:[protected]
My alternate number:[protected]

Kindly send details to this mail:[protected]@gmail.com

Feb 21, 2018

Updated by Ezhilarasi Palanisamy Hi,

Im in salem at mettur.. Here thrs no network coverage.. I hav sent lot of times 2 get my upc code.. Amnt is deducted, but thrs no responses from ur aircel side. I registered this number for many purposes. Si, i hav 2 chang network, instead of changing new number.

Kindly send upc code as soon as possible.. Send d details for the following mail id.. [protected]@gmail.com..

My number:[protected]
My alternate contact number:[protected]

Verified Support

Feb 21, 2018

Aircel Customer Care's response Dear Ezhilarasi Palanisamy,

As per our concerned team, we regret to inform you that some technical issue is going on at your location due to which you might be facing issue with port SMS and the same will take some time to get rectified. So, please visit any nearby Aircel store with your valid ID and address proof to get assistance regarding the port-related concern.

Warm Regards,
Aircel Social Media Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 342008

I have 2 aircel number .but from 6 month mANY TIMEs signal is not working or no network at my coverage. i tried mANY TIMEs to get upc code but aircel not give me. i contact aircel office at jodhpur but they not giving any code to me and not support.
my numbers are [protected] and [protected].
where
kindly provide   Replace all

Aircel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110049

Hi Sir,

I am trying to change from AIRCEL to VODAFONE as there is no network of aircel at my workplace. But AIRCEL is not providing me the Unique porting code. I have send the SMS requesting UPC many times on 20 February 2018 but to no avail. AIRCEL guys please send me UPC. As i am in DEAD ZONE of your coverage area.

Thanks,
Kartik kayne

Aircel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411044

I have an aircel number and i had got an mnp number which the providers have probably pulled back as it isn't available in my phone any more (Probably in the sim however the sim shows no service now hence may not display.

It's been a very pleasant experience with aircel, and i would never have thought of porting out had your services continued in maharashtra. I have also got details that tri has advised you to help port out all your connections in maharashtra and the last date for the same is 10th march 2018. I have visited your stores in chinchwad who advised me that they can't help.

I need to pot out from aircel (Maharashtra). Please provide me with an mnp unique code.

Thanks
Anita kale

Mar 24, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

Aircel Customer Care's response Dear Jaydeep,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.[protected]@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

View replies

S

Sonya Kale

from Pune, Maharashtra

Feb 21, 2018

Hi,

I have done as advised by you and shall wait for a positive response.

Thanks

M

muralimuthu

from Thiruvananthapuram, Kerala

Feb 23, 2018

i send many time as " port [protected]" but i am not getting any port code. please give porting code as soon as to my number.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra

Hi team,
My both aircel numbers are showing emergency calls and i’m unable to call up complaints or send sms to 1900 for getting upc to port these to different provider.
I’ve tried emailing appellate. [protected]@aircel.co.in but since their mailbox is full, mail got reverted. Kindly request you to provide upc for below numbers as soon as possible
1) [protected]
2) [protected]

Mar 24, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

Aircel Customer Care's response Dear Retika,

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.[protected]@aircel.co.in to get UPC (Unique Porting Code).

Warm Regards,
Aircel Social Media Team

Feb 23, 2018

Updated by Retika Hi Team,
Thankyou for your response.
I have tried sending e-mail to appellate.[protected]@aircel.co.in but the mail box is full hence is getting bounced back. See attached the email I received from them.
Please have this resolved and provide the UPC for my numbers.
Regards,

Retika Punjbi

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400037

Hi Sir,

I am trying to change from AIRCEL to other network as there is no network of aircel at my workplace. But AIRCEL is not providing me the Unique porting code. AIRCEL guys please send me UPC. As i am in DEAD ZONE of your coverage area.
Mobile:-[protected]. I tried to reach customer care fo past 2 days but seems all the customer care are busy . Please provide me the unique porting id ASAP . I am using this number for past 7yrs and all my adhaar card, pan card etc is linked with this number . Please do the needful.

Thanks and regards
Surajkumar jaiswal

Aircel customer support has been notified about the posted complaint.

Feb 26, 2018

Updated by Surajkumar Jaiswal I have also raised service request 1-[protected] stating that it is resolved, but still haven't got my unique porting id . Please give me the unique porting id ASAP . Please let me know if any information is required.

View replies

S

Surajkumar Jaiswal

from Mumbai, Maharashtra

Feb 27, 2018

Hi,

Please update on this.

S

Surajkumar Jaiswal

from Mumbai, Maharashtra

Mar 6, 2018

Hi,

I got a message from aircel regarding my upc code :-DM223874 but this is an invalid UPC code. Please provide me the correct upc . I don't know why it is taking this much longer to provide me the upc.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Patna, Bihar, 800024

Website: aircel.com

There is no network in mobile for two days in patna if aircel is going to close the service in bihar please provide porting code to port out in other network. When i have called customer care they doesn't reply satisfactory. I have also mailed about issue but i haven't got any reply. Please resolve this problem as soon as possible. Since i have facing my problems i have four connection of aircel my alternatr contact number is [protected]

Aircel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Howrah, West Bengal, 711106

Hi sir,

I am trying to change from aircel to airtel as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 11 jul, 2012 but to no avail. Aircel guys please send me upc. As i am in dead zone of your coverage area.

Thank

+1 photos

Aircel customer support has been notified about the posted complaint.

Feb 20, 2018

Updated by [email protected] Sry date is 20 Feb 2018

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan

Hi, i want to port my number i am tired of sending messages to aircel but not getting neight customer care or any aircel store helping me. .please let me know my UPC.
please let me know my UPC otherwise i have no option looking for consume rights things. i have told lot of times to aircel people but they are not listening.

its been long..

Aircel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 844120

I want to port to another service provider. But there is no network in my phone since last night so i am not able to send message to get porting code.
Please provide me my porting code. Send it on my mail or my alternate numner or by any other possible options. Its my humble request to you. I am facing a lot of problems. Please send me my porting code as soon as possible.

Aircel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Patna, Bihar, 800001

There is no network in my aircel mob. no. [protected] since 31-jan-2018. I complaint so many times from helpline no. (198), from mail, and also visited aircel main office Patna. A aircel network staff also visited my home on 04-feb-18 and conformed the problem but he denied to answer me the expected time. Aircel office manager rudely told me that It may take a month or more. Now, I asked aircel manager to withdraw my balance of rs1700 from my aircel mob. no. so that I can swift to another operator but again he denied to do so. Now, I can't understand what should I do. Check screenshot for more info.. You may contact me at my alternate mobile no. [protected].

+1 photos

Aircel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan

Hi Sir,

I am trying to change from AIRCEL to AIRTEL as there is no network of aircel at my workplace. But AIRCEL is not providing me the Unique porting code. I have send the SMS requesting UPC many times on 20 Feb 2018. AIRCEL guys please send me UPC as there is no network in my area and I am facing lot of problems .. and I tried to contact customer care but all times lines were busy.

Thanks,
Ankur

+1 photos

Aircel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 629153

I sent the port message to the aircel service provider they did not giving any port secret code . Due to this problem I can't switch my service to another number. So please take necessary action for this. Here network issues on aircel we reported many times they are not taking any support . So i need solve this issue as soon as possible. Here I am attaching the screen shot.

+1 photos

Feb 20, 2018

Complaint marked as Resolved

done

Aircel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560045

I am trying to port my number from aircel to other network as i am not happy with aircel services. But aircel is not providing upc code. Even after trying multiple times today (20/02/2018) unique porting code has not been sent for me. Very poor service from aircel. This is causing aircel subscribers to lose important calls/messages because of poor network. From past 1 week there is no proper network from aircel.

Aircel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi sir,

The aircel network is missing from my area from the last 6-7 days.. Due to this, i have missed many important calls.. I have send many port request since yesterday from other areas where network is available but weak, all the messages are being delivered but in return they are not sending upc for porting... Please kindly provide me the upc to avoid further inconvenience.

Aircel no. [protected]
Contact no. [protected]
[protected]@gmail.com

Regards,
Tenzing woeser bhutia

Aircel customer support has been notified about the posted complaint.

Feb 27, 2018

Updated by Tenzib No update yet... pathetic

View replies

T

Tenzib

from Darjeeling, West Bengal

Mar 13, 2018

Nothing yet... And no network... How to port... Pathetic

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

=
Network status[protected] @ 3:45am to 4:00 am
=

Signal bars: 2 signal bars
Alternate no.: [protected]
Complete address new hafizpeta near kondapur rto office
Landmark:ganesh temple
Specific location of issue (Indoor/outdoors):both

But no calls can be made

Remain few minutes and got off
=
Network status[protected] after 4:00am
=

Signal bars: zero no signal bars
Alternate no.: [protected]
Complete address:4-1124, new hafizpeta near kondapur rto office
Landmark:ganesh temple
Specific location of issue (Indoor/outdoors):both

Thanque
=

Aircel customer support has been notified about the posted complaint.

Feb 21, 2018

Updated by roy2011 Remain few minutes and got off
=====================================
Network status[protected] after 1:00am
======================================

Signal bars: zero no signal bars
Alternate no.: [protected]
Complete address:new hafizpeta near kondapur rto office
Landmark:ganesh temple and hafizpeta bus stop and railway station
Specific location of issue (Indoor/outdoors):both

But no calls can be made

Thanque
===========================================

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302017

I am trying to port sms on 1900 from last one month, two times you charged but not port message sent and from last two days there is no network nor csc connect i am trying on mb. No. 198, 121, [protected], [protected], [protected] kindly reply me there is too much loss i am bearing because all my customers have my number; avoiding this will supoport me to make case against aircel

Aircel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I tried many times for the porting request but still no unique porting number received. Kindly please provide the unique porting number. Here recently calls are not connecting and no tower in the city centre of Coimbatore..so please kindly give me the number asap. Since today no service and it display emergency call only ..I need this number so kindly provide unique porting number in order to move other network.

Thanks

Aircel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600014

Dear team,

I have sent the port request from my number [protected] to 1900. But i didn't get the unique port number. I have tried multiple attempts. As am getting serious network signal issues in aircel. I need to port my number to other operater as the earliest. Message sending cost deducted and it has sent. But still i didn't get response. Please send me the unique port number as the earliest.

Aircel customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines