Aircel Complaints & Reviews

Address: 637211

1) The 3G coverage has been stopped at the 90% places all over Tamilnadu
[Example : Salem to Thiruchengodu bus route via Ariyaanoor, Aataiyaampatti]

2) I am unable to generate the UPC for my mobile number [protected].

I want the UPC code instantly without delay on all my Aircel numbers.

When will you solve the problem?. Tell the exact date or send me the UPC immediately after sending the request SMS. I havent experienced such a worst service from you for being a 10 total years of a loyal customer.

Call only to [protected] to talk about the complaint.

Aircel customer support has been notified about the posted complaint.

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Address: Faridabad, Haryana, 121005

Please provide me upc code.
My [protected] no. Is almost registered every document please provide me upc code.
I am trying to massege 1900 regarding upc code but the cut my balance but not privide upc code.
Please provide me asap.
All my important things is attached to this number.
Please resolve my issue its a request.
And also they did not accept my adhaar link kyc.
Very poor services..
Please provide upc its our right to get this code.

Mar 24, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Feb 19, 2018

Updated by nitinsharmafbd19 Please provide me UPC code.
My [protected] no. Is almost registered every document please provide me UPC code.
I am trying to massege 1900 regarding upc code but the cut my balance but not privide UPC code
I m trying 11/2017 2 or three time now again tring today they cut my balance but not provide UPC
Very bad signal stranth.

Verified Support

Feb 21, 2018

Aircel Customer Care's response Dear Customer (nitinsharmafbd19),

As per our concerned team, we regret to inform you that some technical issue is going on at your location due to which you might be facing issue with port SMS and the same will take some time to get rectified. So, please visit any nearby Aircel store with your valid ID and address proof to get assistance regarding the port-related concern.

Warm Regards,
Aircel Social Media Team

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Address: New Delhi, Delhi, 110034

Aircel is not providing unique porting code inspite of sending porting request through SMS. There is no network in my area since last week. M not able to make receive or call anyone. Plz provide me upc. It is very urgent.

Aircel is not providing unique porting code inspite of sending porting request through SMS so many times.
Mobile no. Is [protected]

Aircel customer support has been notified about the posted complaint.

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Hi aircel company,
I am partha sarathi kar. Sorry to hear you are closing down. We had a good run. I want to port my number but i don't have any network in my area. Its my primary contact number and used everywhere. I would be very obliged if you send the port code for my number [[protected]] and [[protected]] on my email account [[protected]@gmail.com].
Thank you

Mar 23, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2018

Aircel Customer Care's response Dear Partha Sarathi Kar

As per our concerned team, we regret to inform you that some technical issue is going on at your location due to which you might be facing issue with port SMS and the same will take some time to get rectified. So, please visit any nearby Aircel store with your valid ID and address proof to get assistance regarding the port-related concern.

Warm Regards,
Aircel Social Media Team

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Address: Kolkata, West Bengal, 700047

Aircel...please help me by sending unique porting code on my aircel number i have already sent message for porting my aircel number to airtel but no response from your side.
I am facing bad network since 72 hours in west bengal regions its not done kindly do it asap, i have called 198 too and raised a querry but still no response.
Kindly help me please its so irritating i cant change my number as i am not getting aircel network bars in my phone.

Mar 24, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

Aircel Customer Care's response Dear Annie,

As per our concerned team, we regret to inform you that some technical issue is going on at your location due to which you might be facing issue with port SMS and the same will take some time to get rectified. So, please visit any nearby Aircel store with your valid ID and address proof to get assistance regarding the port-related concern.

Warm Regards,
Aircel Social Media Team

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G

Gulam Haidar

from Shahganj, Uttar Pradesh

May 26, 2018

UPC code [protected] aircel
Contact [protected]

Reply

G

Gulam Haidar

from Shahganj, Uttar Pradesh

May 26, 2018

UPC code [protected] aircel
Contact [protected]

Reply

G

Gulam Haidar

from Shahganj, Uttar Pradesh

May 26, 2018

hello sir Hamare UPC code nahi mila hai sir Pune Maharashtra Airtel number[protected]
Ultra contact number[protected]

not receiving upc code on my aircel number - Comment #3109089 - Image #0

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I want to port out from aicel but the 1900 number is not working. Mutiple times i sent messages to that number it's not working. Always i am getting not delivered message.

I am using correct format (Port xxxxxxxxxx).

Currently i am residing in usa. There should not be any problem for using 1900 i guess. Please let me know any other portability numbers are available?

Mar 24, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Feb 20, 2018

Updated by Meena Rangarajan Any updates on this?

Verified Support

Feb 21, 2018

Aircel Customer Care's response Dear Meena,

As per our concerned team, we regret to inform you that some technical issue is going on at your location due to which you might be facing issue with port SMS and the same will take some time to get rectified. So, please visit any nearby Aircel store with your valid ID and address proof to get assistance regarding the port-related concern.

Warm Regards,
Aircel Social Media Team

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201303

I am in Taiwan for 3 months and my Aircel SIM is not able to connect to any networks here. I urgently need that number active but the aircel people have been unable to resolve this issue. So I have requested them to deactivate the sim card with me and reissue a new one so that an authorized person could collect the SIM card for me and alert me of important calls and messages.But they said it cannot be done without my presence because of Aadhar verification. I cannot come back from Taiwan just to reissue a new SIM card and had I been made aware of this issue before coming here, I would have ported the number. So I asked them to issue the sim card to an authorized person so that my number can be active in India. However, they are not responding to this request. It's already been one month of running after the Aircel customer care people trying to resolve the issue.

Aircel customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110094

Dear,

I am trying to port out my number [protected] to vodafone but i try to send sms and its send but my porting code is not received.
Please arranged to port code becuase there is network problem in my location and i m not able to call and sms and internet i dont want to take any more aircel number request you to look into this

Pllease help

Thanks

Mar 23, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2018

Aircel Customer Care's response Dear Nishant Singh Bais,

As per our concerned team, we regret to inform you that some technical issue is going on at your location due to which you might be facing issue with port SMS and the same will take some time to get rectified. So, please visit any nearby Aircel store with your valid ID and address proof to get assistance regarding the port-related concern.

Warm Regards,
Aircel Social Media Team

Feb 20, 2018

Updated by Nishant Singh Bais I dont have time to visit aircel store my sim and service is active then why i visit aircel store with id proof and all.

This is very pentatic with aircel services.

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A

Ankit191

from Mumbai, Maharashtra

Feb 19, 2018

From 2 days, in two of my aircel numbers, i am facing zero network.I am not even able to place a call to customer care no.

I have also recharged for 3 month pack, all my money is getting wasted.

My phone numbers are: [protected];[protected]

Please help.

port code not received - Comment #3010909 - Image #0

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Aircel Customer Care's response, Feb 20, 2018

Verified Support

Dear Ankit(Ankit191),

Apologies for the inconvenience. This to inform you that some technical issue is going on at your location which will take some time to get rectified. We request you to cooperate with us.

Warm Regards,
Aircel Social Media Team

A

ashankit8285

Feb 19, 2018

Sir
yesterday i was try to connect a call through aircel but no calls were allowed on aircel number to other please give me upc code my number [protected], [protected], these are aircel number please give me a sollution and send this code to my other number [protected]

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Aircel Customer Care's response, Feb 21, 2018

Verified Support

Dear Customer (ashankit8285),

As per our concerned team, we regret to inform you that some technical issue is going on at your location due to which you might be facing issue with port SMS and the same will take some time to get rectified. So, please visit any nearby Aircel store with your valid ID and address proof to get assistance regarding the port-related concern.

Warm Regards,
Aircel Social Media Team

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Hi Sir,

I am trying to change from AIRCEL to VODAFONE as there is no network of aircel at my workplace. But AIRCEL is not providing me the Unique porting code. I have send the SMS requesting UPC many times on 19 Feb, 2018 but to no avail. AIRCEL guys please send me UPC. As i am in DEAD ZONE of your coverage area.

Thanks,
Aniket

Aircel customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110059

Website: www.aircel.com/AircelWar/appmanager/aircel/delhi?_nfpb=true&_pageLabel=pages_home

Sir,
I have been using Aircel prepaid sim for last 3 years but from last few 10 days I am having trouble in calling, messaging, internet etc due to non availability of network. I tried calling customer care but since no network is available on Aircel, I could not connect to customer care even. I have recharge balance in the no. but I can not use it. I called customer care from other operator no. but of no. use. Kindly help me in this regard.

Aircel customer support has been notified about the posted complaint.

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Address: 500009

Hi sir,

I am trying to change from aircel to airtel as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times but to no avail. Aircel guys please send me upc.

I have sent several messages to 1900 with the message port [protected]

Please send upc code for my phone number [protected].
Thanks,

Mar 23, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Feb 19, 2018

Updated by NitinGupta68 I have sent several messages to 1900 to get UPC Port code. But I have not received any response with UPC Porting code.

Please help me with the UPC porting code for my number.

Verified Support

Feb 20, 2018

Aircel Customer Care's response Dear Nitin Gupta,

Sorry for the inconvenience, we are forwarding your concern to our team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

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Hello sir, my wife lost her mobile sim card. Called customer care they ask for sim registered address. We got this sim in 2005 and not sure what address was it. Can you advise on next steps.

Hi sir,

My wife mobile lost and i am trying to block the sim card. Call customer care, they asked for for name and address for verification. We could not remember the address since we purchased the sim in 2005. How i can go further to get new sim card.

Mar 29, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2018

Aircel Customer Care's response Dear Customer(sajeff),

Thanks for reaching out to us. Kindly share the following information to confirm your identity:

Alternate no.:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Warm Regards,
Aircel Social Media Team

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I

Ikjot Singh Bhatia

from Delhi, Delhi

Feb 19, 2018

When I send PORT to 1900, always sms is not sent.
I am not able to port my number.
I have called aircel customer service multiple times but they are not understanding my problem and not helping me.
This is really wrong

Aircel no: [protected]

aircel sim lost - Comment #3010573 - Image #0

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Aircel Customer Care's response, Feb 20, 2018

Verified Support

Dear Ikjot Singh Bhatia,

Sorry for the inconvenience, we are forwarding your concern to our team. Please allow us some time to get back to you.

Warm Regards,
Aircel Social Media Team

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Address: Jaipur, Rajasthan, 302016

Hi sir,

I am trying to change from aircel to airtel as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times but to no avail. Aircel guys please send me upc. As i am in dead zone of your coverage area.
Please sir provide my upc code rajsthan circle
Thanks,
My number [protected]
Alt number [protected]

Mar 24, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

Aircel Customer Care's response Dear Sameer,

We would like to inform you that your issue is resolved. Now you can generate UPC successfully.

Warm Regards,
Aircel Social Media Team

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My number is [protected] is not having any network since 2feb 2018.kindly resolve this issue...i tried to contact customer care service but no solution... I want to port this number from aircel to idea even you have not given any notification regarding sim stopping.. Suddenly network shutdown occured. Hope you respond for this and resolve it as soon as possible

Aircel customer support has been notified about the posted complaint.

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Address: Pune, Maharashtra, 410506

I am maharashtra circle aircel user. It is very well in working time, unfortunately your network is removed from maharashtra. But my phone number[protected] is very important to me. I need porting code for number portability. But i can't get the porting code because no signal. Please send porting code for [protected] or mahesh. [protected]@ gmail.com

Mar 25, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

Aircel Customer Care's response Dear Customer (Ms11),

We regret to inform you that the Aircel services have been closed down in Maharashtra and hence we won't be able to assist you in this regard. However, we suggest you send a mail on appellate.[protected]@aircel.co.in to get UPC (Unique Porting Code)

Warm Regards,
Aircel Social Media Team

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Address: Thane, Maharashtra, 401203

I have an Aircel prepaid card that has been disconnected due to the closure of the company. As per my conversation with the customer care, they had asked me to mail them at care.[protected]@aircel.in for the porting code, but it has been a week and my query has not been resolved. I intend on keeping the same number. Please resolve the query.

Aircel customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 560068

I sent multiple request to 1900 as port [protected] to port my aircel number on 17/02/2018.

But aircel is not providing me upc code due to which i am unable to port my number to different service provider.

There is no aircel network service in my area because of which i am facing a lot of issues and many of my important calls were missed.
Phone number :- [protected]

Mar 22, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

Aircel Customer Care's response Dear Ankschin,

We regret to inform you that it will take some time to provide better service in that particular area due to the technical issue. So, requesting you to cooperate with us. We sincerely apologize for the inconvenience caused. We are trying to resolve the issue at the earliest. For Upc related issue you can visit your nearby Aircel store.

Warm Regards,
Aircel Social Media Team

Feb 19, 2018

Updated by ankschin I sent multiple request to 1900 as port [protected] to port my aircel number on 17/02/2018.

But aircel is not providing me UPC code due to which i am unable to port my number to different service provider.

Please do not tell me to visit aircel store. Provide me UPC code here or in my mail id - [protected]@gmail.com

Phone number :- [protected]

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A

ankschin

from Bengaluru, Karnataka

Feb 19, 2018

I dont want to visit the aircel store as it is very far from where I reside. Please send me the UPC code in my email [protected]@gmail.com instead.

Thank you.

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Address: Bikaner, Rajasthan, 334001

I am from bikaner rajasthan. We are not getting network from last 13 hours. I want to port my no [protected] but how i can obtain upc code as there is no network. Please resolve the issue and provide me upc so that i can port my mobile no.
I tried many times to obtain upc but aircel is not providing code. But from last 13 hours aircel is not working. My network status showing emergency calls only.

Mar 22, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

Aircel Customer Care's response Dear Manish,

We regret to inform you that it will take some time to provide better service in that particular area due to the technical issue. So, requesting you to cooperate with us. We sincerely apologize for the inconvenience caused. We are trying to resolve the issue at the earliest. We would request you to visit nearby Aircel store to get your UPC.

Warm Regards,
Aircel Social Media Team

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Since two weeks i am having this problem of no service all the people call to this number for urgent information and i am not able to get this and i missed many calls so i want to say to aircel team if this problem is not solved then i will port the sim to another sim and i will add negative thoughts about aircel so pls help us mobile number is [protected]

Mar 22, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

Aircel Customer Care's response Dear Kruthik,

We regret to inform you that it will take some time to provide better service in that particular area due to the technical issue. So, requesting you to cooperate with us. We sincerely apologize for the inconvenience caused. We are trying to resolve the issue at the earliest.

Warm Regards,
Aircel Social Media Team

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P

Pankajmulaniii

from Jaipur, Rajasthan

Apr 25, 2018

Hey i have just having problem in my sim it is showing emergency calls only and this is since 2 months and i am not able to call anyone or if anyone calls me it says it is switched off so what can i do i missed many calls so i want to say to aircel team if this problem will not solved i will port my no. to airtel and will add negative thoughts about aircel in my mind... so please solve it...

sim is showing no service from past 2 weeks - Comment #3079229 - Image #0

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Pankajmulaniii's reply, Apr 25, 2018

And my mobile no. Is 8947047190

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Address: Ghaziabad, Uttar Pradesh, 201001

My no is [protected] is not working since last 7 days due network issues so i want to pry my sim card in another company please tell me another alternative option for portability otherwise you can tell me my portability reference code. This is urgent because i am not using another no ann this is my personal no so i want help as soon as possible.
Thankyou

Mar 23, 2018

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

Aircel Customer Care's response Dear Faiem,

We regret to inform you that it will take some time to provide better service in that particular area due to the technical issue. So, requesting you to cooperate with us. We sincerely apologize for the inconvenience caused. We are trying to resolve the issue at the earliest. We would request you to visit nearby Aircel store to get your UPC.

Warm Regards,
Aircel Social Media Team

Aircel Complaints & Reviews

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Aircel reviews & complaints page 85

less coverage and upc generation problem

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unable to send port message by partha sarathi kar

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port 1900 message not working

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port code not received

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not providing any network

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not getting upc code to port my number

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aircel sim lost

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upc code send my no 7791811114

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to port

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porting issues with aircel

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aircel not sending me upc code to port my number

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not getting network and upc

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sim is showing no service from past 2 weeks

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regarding network issues

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