Airtel Complaints & Reviews

i have a airtel postpaid connection from 2 months ... i didnt get my first month bill till the second month was generated, but they are forcing me to pay the bill which i refused to pay... but today they sent me a bill of 3000 for 2 months on 30 th march which i told them i will be paying within 5th april ... but today they have totally deactivated my number [protected] in the middle of the night without any information ...

my no is [protected] i had not activate holllo tone my end but forcefuly holllo tone activate & my 10 balnce dedcted than i call on cust care that time his agent (serswati) told me that balnce dedct for same but i did not send any or not recived call frm airtel. but she did not listen anything i was ask for escalate case with your seniour persone but she told me that seniour told me we can't escalate case & also i ask nodal officeer contact no & than he dissconected call now i want to deactivate holllo tone & refund my 10 balnce. so needfully for me.
thank you

Respected Sir / Madam,
My AIRTEL PREPAID SIM CARD is BLOCKED from LAST ONE DAY .
Handset shows SIM CARD REJECTED .
My mobile no.:[protected].
No. on my SIM CARD:[protected]H3
State:MAHARASHTRA.
Country:INDIA....

To,
Managing Director
Airtel Broadband Services
Panipat


Subject: Regarding violation of consumers right

Sir/Madam,
In very despair and disappointing mood I would like to draw your attention about violation of various consumers’s right by your organization .It all started when one salesman (Mr. Satish) on behalf of Airtel came to my office on 21 March. 2009 and offered me broadband services through landline which I eagerly accepted as I was in requirement. I completed all formalities within hour although I was very busy at that time as I am doctor, Mr. Satish promised me install landline within 2-3 days, after 3 days on Tuesday i.e. 24 March. When I enquired about installation he came to me and took Rs. 500/- as installation charges without any receipt and promised me to install within a day. On repeated telephonic calls he made lots of excuses for delay and promised me next day on every calls.On my last conversion with him on 28 Mar he told me that it is not possible to install broadband as there is no slot.
In this manner Mr. Satish on behalf of Airtel Broadband services knowingly did act of misinformation, false promise, illegally handling and overconfinement of money which causes me mental tension, anguish, wastage of money and irreparable loss of my time.
I therefore request you to enquire into matter and take neccessory action, so that dignity of your company can be maintained.

Dated 02 APR 2009
Copy to- from
1.National consumer dispute Re-addressal forum. Dr. Mohd Imran
2. Bharti communication Dr.Prem hospital
Panipat

Dear Sir,
It is quite unfortunate for me to lodge a complaint against a company like you with such a good reputation. My problem, alongwith many other friends of mine living in Shillong and subscribed to the Airtel, is that we have inconveniences regarding the payment of our bills. Your branch office located in the central area of Police Bazar near the Hotel Center Point is always closed by 6.30 pm. it is very inconvinient for the working people like us to pay bills if it is not opened in the evening time at least till 7.30 or 8 pm. And when I told the people working there about my problem, they behaved in a very customer - unfriendly manner and replied that I "can not come in my sweet hour" to pay the bills. and their behaviour was very insulting which was quite unberable for me. so i need strict and prompt action from your side in this regard. i hope that a punitive action will be a learning one for all of them while dealing with the customers.

Yours sincerely,

Kundan Hazarika

if you dont deactivate airtel live, you may lose money unnecessarily by airtel. last month i lost rs827 from my account balance. the money will be illegaly deducted from your account. you will receive sms from airtel live saying "thank you for downloading javagames from airtel live wap so you have charged 125 rs". you will get sms from atleast 5 to 9 message from numbers like 64611030 and money will be deducted from you account....

Dear Madam/Sir,

Please note that I am working with a private company at Narain Manzil, 23 Barakhambha Road, New Delhi 110001 and using Airtel for last one and half year, I have sent several mails to Airtel regarding there "no" network coverage in our area, I have received dozen of mails and atleast 100 messages in response confirming my complaint no. and thanking me for contacting Airtel but even after many written promises from AIrtel the situaution reamins same, finally I have chosen to go ahaead with termination of connection and will be moving to different service provider soon.

Now the challange that I will face would be to change my contact details and communicate to many customers in India and abroad.

I think Airtel must take responsibility for this and should be charged penalty for providing poor services to the customer.

Thanks & Regards
Manish K Pal
[protected] - Soon to be changed
[protected] Ext - 202

Sir,

I would appreciate if you could help me to find out the airtel number[protected]. I am getting so many messages from this number.

Dear Sir/Mam,
Greetings!!

I m sendin you this mail regarding my airtel bill of mobile no.[protected] in which Airtel charged me following charges which is not my usage.
Isd - Rs 5, 360.00
Tax on Isd - Rs 554.55
SMS International- Rs 5.00
Tax on SMS- Rs 0.63
[protected][protected]
[protected]-
Total - Rs 5920.18
[protected][protected][protected]
My Total bill According to Airtel is Rs 6, 282.67
Therefore my Actual bills is Rs 362.49

* I logged my complain on your 121 by phone and they told me that this matter will resolve within 48hours and i will get a call confirming that but i've still not received any call from your side.
* I've Asked for noddle office number but the number given by them is a wrong number.
* I've Asked for my details and wriiten document confirming that i've made this calls but they said clearly "Sir, we cant confirm this as we dont have any confirmations
* On upon force asking they said me that this calls are made on some islands, i've never heard the name of that place in my life.
* Airtel disconnected my number without informing me even and i've faced too much of inconvience.
* When i been to airtel outlet, they simply told me that we cant help you.You please pay your bill.
* Everytime i've got an diffrent answer from airtel. 1st they said that i've called to some country. 2nd time they said i've visited some website from my cellphone, on upon my sayin that i am not having GPRS Activated on cellphone, they said ok please give us some time we look to it. 3rd time they again they said i've called on some number which is of "Island CEBU" and now the 4th time they are saying that i've used Airtel Live and clicked on some link which redirect me to some illegal website which is in "nauru". My airtel live service is deactivated from years.
* I've searched on internet, this problem is with airtel only.
* I know other 2 numbers also in which this problem is coming.
* This is a clear illegal activity of airtel which is not acceptable from this multinational company.
* I ready to pay my actual bill which is Rs 362.49

In the end i am very disappointed with Airtel service and behaviour.Please kindly Reslove my problem.
Waiting for your help and sooner response.

Thanking You

--
Gaµtam Chhabra
I.T & Network Engineer
Sama Healthcare
M:[protected]

sir/madam
with due respect i here by raise a complaint against airtel for not issuing me my post paid bill on time so that i can make the due payments.
i have been using my airtel connection from past 2 years but till date i have received only 5 bills that to after persistent quarries.
the airtel service providers are not all responding to my repeated pleas.
so kindly look in to this matter so that the issue can be resolved and i can lead a peaceful life.
thanking you in anticipation.

Hi,
I am experiencing a bad service from Airtel and Airtel Customer relationship center. I had purchased a campus sim of Airtel in February'09.
It given good service for 1-2 weeks. After that it stopped the outgoing calls. When I contact to Customer Care he replies your address verification is negative,
so you have to submit documents again. I had submitted the documents again at Airtel Customer relationship center in Hadapsar, Pune on 16th March 2009.
After that, till date it not to be activated and when I dial that number it shows number not in use.

Again I visited Airtel Customer relationship center in Hadapsar, Pune on 31st March 2009, they told me we had sent your documents to main office.
And now the number is deleted from system database. You have to purchase new sim card with new number and new plan. I had purchased
that sim with cost of Rs. 500. What's going on about Airtel service? Please reply me ASAP and suggest me what I have to do further?

I want that number with same old campus plan.

Complete Details :

My Name : Tushar Jadhav.

Complaining Sim Number : [protected].

Contact Number : [protected].

Yesterday i have recived massage from 55678 wellcome to fusion lounge club on airtel wap. Please stop this service i dont want to use this service my no is [protected] please deactivate this service

Dear Sir,
I have recharged SMS Tariff Plan of Rs. 76 which provide me 500 local SMS for one month on 26/03/09.
I went out of town on 27/03/09 night and came back on 29/03/09. I send few SMS on local circle before roming. And also send some SMS during roming which are chargeble; I know that.
But When I came back on 29/03/09 and send SMS on local circle it was also chargeble and deduct 1 Rs. per SMS. I called the customer care and they said your problem will be resoloved within 48 hours on 30/03/09.
Now when I call customer care today's morning they said you have the vaildity of SMS but you sent more then 500 SMS, so now you have to pay for each SMS. But sir, I just sent 125-150 (Local & On Roming both) SMS after recharge of SMS voucher.They refused my statement.
So please tell me what can I do for it.
Please take the necessary action.
Do the Neeedful.
Name: Nitin R Sen
Place: Nagpur
Mobile No.: [protected]

Airtel charged me some fixed monthly rental of 299/-*(+taxes)for 3 months though I requested to put the number on hold as I was leaving for onsite. When I

requested them to subtract the same along with the other late fees, the representative at Shopprix(Sector-61, Noida) branch abused me and told me that he 'ld

be retrieving all the money at all cost. I consulted with him again to settle down dues and return the SIM. He threatened me in return and told me that

AIRTEL can do anything. The representative was reluctant to hear me and told me that I should contact the guy who has given me connection(corporate). Affer

getting frustrated with this abysmal service, I switched to other service and decided to never ever use AIRTEL service in my life. After this bad experience,

they called up many of my friends and seniors telling that they are ICICI representatives and want my address. Thay even harassed some my my friends on

phone. I am totally disappointed with all this happenings and hereby request appropiate legal/govt. bodies to step in and help a customer. I'll be more than

happy to repay my dues to AIRTEL if they behave me properly and deduct the absurd charges they are claiming. I need a full and final settlement and urge

AIRTEL customers to take a note at the unsatisfactory services.

Name- TUSARAKANTA SAHOO
Mobile- [protected]

I HAVE LOST MY PRE-PAID SIM CARD NO. - [protected]

PLZ BLOCK IT AS SOON AS POSSIBLE, SO THAT ANY MISUSE COULD BE AVOID

DETAILS:

KUMAR ARUNESH
DOB - 01/03/1977
ADDRESS - H.NO. -63
MASJID MOTH
SOUTH EX - 2
NEW DELHI - 110049

PLZ BLOCK THE SIM URGENTLY

THANKS

My prepaid number is [protected], which I own for last 6+ years. Last year i have to shift to some other city for 1-2 years. i activated my number with life time plan of airtel. I was told at their New delhi Friends colony community centre exclusive outlet, that now when ever you comeback you can deactivate it and it will be working with the normal existin plan you opt.

In October 2008 I tried recharge it for 200 rupees and nothing happened in it and no result came for those 200 rupees spent in the prepaid coupon. neither I got any balance nor my phone was having network.

Yesterday I tried again to use that sim but no network is found.

The customer care says that your sim has been deactivated due to non use and non recharging. which is very amazing, i dont want to change my old number, whenever i will be back to delhi i will use the same number.

Cutomer care says that it may be allotted to someone else, which is not till now.

Why this company plays with their customer lke this, nobody knows.

Request you to kindly look into my matter and help me with the genuine result and justice.

Thanks
[protected]

sir/mam
i want to deactivate my no. from jumani wap service

DEAR SIR/MADAM,

ME PRATIK JAIN OF KODERMA (JHARKHAND) IS A USER OF AIRTEL PREPAID MOBILE, ON 31/03/09 MY PHONE GET LOCKED & IT ASKING A PUK CODE. WHEN I DIALLED TO CSC 121
THEY TOLD ME TO VERIFY THE MOBILE NUMBER AND THE USER NAME. I TOLD THE NAME & THE ADDRESS BUT THEY ARE TELLING THAT THE NAME YOU ARE PROVDING IS WRONG ME USING THIS CONNECTION FROM LAST 3 YEARS & I CALLED SEVERAL TIMES TO ACTIVATE/DEACTIVATE SEVERAL VAS SERVICES THAT TIME THEY DID'NT CLAIMED ME FOR THIS..NOW WAT TO DO IN THIS CASE. PLEASE HELP.
MOBILE NO : [protected]

the complaint is that i cannot make any calls nor can i receive...it says error in network connection.
i try a number for thousand times then only it connects but gets dissconected in 8 secs on its own...
cant even receive calls...
now this is a major problem as i cant even call 121 to lodge a complain...
my number is [protected]...pune...viman nagar..
please solve the problem

dear sir please give me the details of the following airtel number iam getting unwanted nuisance call from this number [protected]