hi,
i am an airtel user for the past three years.. and i am really sad to write this.. airtel being the biggest cell company at india, is playing such an irresponsible role which i never expected from it ...
my cell no. is [protected], tamil nadu (outer chennai connection)///
it was a student pack.. there was a facility given by airtel called Closed User Group , with which call rates become 30p/min among the group.. i made that and was using it ...
now, airtel has launched a very good 97 booster with which call rates to local airtel can go to 10p/min, and 5p/min at night time... so, for this only i changed myself to TALK MORE plan, and then i took the booster, but amazingly
when i called my friend (who is in CUG also) , it cost me 30p/min and not 10p/min.. on this while talking to ur customer care i came to know that with the CUG nos. this 97/- booster will not be applicable.. on my request to close down the CUG, the plain i got was --- "THIS FACILITY NO LONGER EXISTS, AND HENCE NO MORE NUMBERS CAN BE ADDED OR DELETED .. "
i requested and told my problem .. on that they said that it will be cancelled in next 48 hours.. and will be intimated to me.. but nothing like that happened.. such great heights of irresponsibility have never seen ..
i don understand how can airtel give us a facility and then take it away without any notification... and even i[censored] r taking it back, atleast option should be there to revert back to normal state...
i am really disgusted after all this and hence writing such a long mail .. i hope that senior officials at aitel , will get the seriousness of the matter, and will resolve it at the earliest.. i hope to see the solution very soon, thinking about the name and fame of airtel ....
pls solve this problem soon...
Mayank Pandey---
[protected]
[protected]@yahoo.co.in
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Aug 13, 2020
Complaint marked as Resolved
we h'vnt received the bill kindly send the bill of current month b'coz it's
company paid connection without bill we can not make payment
No one in airtel giving positive response since last month
when we have already submitted this form with NOC on 29-Oct-07
why its not done ???????????Its Still pending
As per my Telecon with your Customer care executive he told me that send the fax of your documents on [protected] no one picking up the call,i tried 10+times
what positive response from your side for your annoyed customer ??????
who will take care for the Same????????????????
waiting for your call
I have an Airtel postpaid conn. Having mobile no [protected].
On 24th nov at 2330hrs I have recd some mesg that “your caller tunes has been activated on you phone” and after few mnts again I have recd 5-6 mesg that “this and this caller tune has been downloaded on your phone”.
I had never liked these caller tunes. At the same time I had called customer care and got disconnected my caller tunes and he make me sure that no charges will be added in my bill regarding this problem.
But when I recd my bill an amount of Rs.308 has been included in the bill regarding the same.
This same problem happens with me 2-3 days ago again in the Dec month also.
So plz revert those charges, which is of no use to me b’coz I don’t want to pay Rs.308 every month. Otherwise I will not pay the bill and change my no.
Thanx
Yogender Yadav
plz sort out this problem.
but after a month , since 3rd jan 2008 i m getting a messg on my mobile that "your SIM REGISTRATION FAILED".
it is 14th of this month( jan), till now i m getting the same messg. my no is disconnected.
kindly do the needful and take some appropriate actions for smooth development of your customer care department.
I also wish to inform you that even my outgoing and incoming calls were cutted on dated[protected].
So, therfore it is requested to you kindly enchance my credit limit.
Mr. DANSIH IMAM
(M) : [protected]
kindly do the needful and take some appropriate actions for smooth development of your customer care department.
I also wish to inform you that even my outgoing and incoming calls were cutted on dated[protected].
So, therfore it is requested to you kindly enchance my credit limit.
Mr. DANSIH IMAM
(M) : [protected]
kindly do the needful and take some appropriate actions for smooth development of your customer care department.
I also wish to inform you that even my outgoing and incoming calls were cutted on dated[protected].
So, therfore it is requested to you kindly enchance my credit limit.
Mr. DANSIH IMAM
(M) : [protected]
kindly do the needful and take some appropriate actions for smooth development of your customer care department.
I also wish to inform you that even my outgoing and incoming calls were cutted on dated[protected].
So, therfore it is requested to you kindly enchance my credit limit.
Mr. DANSIH IMAM
(M) : [protected]
Waiting your reply...........
thnx
Mukesh Kumar
I need some add-on plan on my #. Customer service person told me that there is no add on plan available on my present plan. I know that i can get an add on plan easily if i talk to a correct person. Please call me @ [protected] and solve my problem.
Thanks
Anupam K