Airtel Complaints & Reviews

I recharged my airtel prepaid number with 251 package for 50 gb data on 22-may-2020 vide transaction id[protected].
Though this transaction reflects in my airtel account, 50 gb data not credited to my number.
I have sent emails in this regard to airtel. Unfortunately no sr is getting generated.
If no sr, can’t even approach nodal or appellant authority.
Can you please take it up and help.
Thank you in advance.

I have recharged a wrong phone number through google pay on 21st may 2020 and i'm not a able to contact the operator or customer care through mail or call. I want to cancel this recharge and want refund as i already recharged the right number afterwards.

Hi
Currently i am using airtel and have subscribed a 3gb / day data plan. The problem is whenever i use 1.5 gb data the network speed gets super slow up to 3.00-4.00 kb/s but before that i get the speed around 300 kb/s. I worried how airtel compony has been fooling me from quite a log time period. This happens everyday to me.

My landline number is [protected] which also has an active internet connection.

This was a prepaid plan which i took by paying the advance rental of 6 months and it expired on 13th march 2020.

As it was a prepaid plan the services should have ended on 13th march 2020. But it did not and airtel fraudulently kept it active.

Airtel is still charging me even when there is a national lockdown in the country and therwcis no way one can have access to the services.

My concern is that when there was was no verbal consent of mine for the account to be active then why did airtel without my consent kept the account active and still charging me.

Almost all day i keep reciving the calls from airtel from many diffrent numbers and it is really a harassment.

I request the concerned authorities to take strict action against airtel.

How can a prepaid account be active after the tenure has been completed and automatically be converted into a postpaid account without any kind of consent from the customer.

I have recharged multiple time the same number and i need refund for it

My mobile no. Is [protected]. Since 6 months my airtel wallet account has been dormanted.

For activating the account we have mailled not less then 15-20 mails at your payment customer bank account & have made almost 25-30 calls on 198.

According to their instructions we have followed the procedure but still till date our account is dormanted.

We have visited the gallery also 4-5 times as per the customer payment bank instruction but over there also our kyc is not being updated & even we have been trying alot many times on airtel thanks app but still the kyc is not being activated.

After calling the customer care people they instruct us to go to the gallery people nd vice versa. We don't understand what should we do because we feel they are just fooling us around and wasting our time.

Kindly let us know what should we do?

Now, let us take an example :
If we had lakhs of balance in our account which we don't have but still if that was the case then who would be responsible for our money? If our account is being dormanted for a longer time (The same way as it is being dormanted right now) then what is the use of having such account?

And even after happening all of this do you think we will recommend it to people and give positive reviews about it?

With this we are sending the error screenshots that took place at the airtel gallery & even airtel thanks app.

It's been 6 months and end of our patience level so we are going to forward this mail to rbi & consumer forum as well.

Thanking you!
Manish m. Shah
[protected]

I holding airtel mobile no. +91-[protected]. I got this no two days ago. After a3 days it stopped working, and showing no signal. I am not able to call (Dial & receive) anywhere including customer care (121). You plz resolve this problem asap. It's very urgent. My railway otp way is this number only. Also, connect with my account. Otherwise, tell me what should i do? Shall i take another no?

Please help me and my and brother we are want to go back to our home town up but this sim number lost network completely. Help me asap me and my brother railway ticket details otp msg there and also register with a bank account. We are hurry to move back to our home town up. Please as soon as possible reactive my this number

Sim no. +91- [protected].

Email id:- info. [protected]@gmail.com

This problem of internet not working is persisting since past 4 - 5 days, as i switched to a new device. I have tried contacting the customer care in vain. I received an sms from airtel instructing me to update the software of my device. When i did so one of my apps crashed and even my internet connection speed did not recover. I want the company to look into the problem seriously. I also suggest them to improve their customer care services and the app.
Vanita rathore
[protected]

Was doing a unlimited 84 day 1.5 gb/day airtel prepaid recharge of rs 598 [rs 558+rs 40 discount] on my number [protected] through airtel thanks app by online banking. I was send txn id #[protected] which is not showing on my app and neither my phone is recharged. Out go
Due to lockdown i am unable to talk to airtel supervisors though customer call complaint.
My alternate phone no. Is [protected].
Now this is the only gateway from where i am seeking help asap

My telephone no. Is 41221696. From last 15 days its not working when i m calling to customer care its automated reply staff are very less and than disconnect the phone. And auto reply that book your complaint from registered number but that number is also not working. Please rectify the fault.

[protected] the order id of recharge but not done yet

Dear sir,
Please sir my duplicate sim card no [protected] provide this number.

I am not abke to use internet or make any call since 3 days... After amphaan theres ni netwrk in my phone... This is creating a huge prb to us... Pls help us with it.. Pls help us with the netwrk so we can be able to use it. It us creating a huge problem to us

My airtel customer id is [protected] recharge 250 rs but i benefits not received but cut my paynearby apps balance and i have transaction i'd. I'd number is[protected] pls solve my problem

Dear sir
Am nagaraja from mangalore
On 22.05.2020 i recharged wrong number here's the details below
Wrong number:[protected]
Right number:[protected]
Transaction id:[protected]
Amount:379
I send a massage so many time to airtel but didnot use... Please solve my problem thank you

[protected]

I have recharged my mobile number through net banking for rs. 45/- on today 22 may 2020 and received an sms with transaction reference rs45/-. Bank transaction was also completed successfully but my mobile is not recharged. The amount has been debited from my bank account.

Applicant name a. Chellathurai. Register mobile : [protected]. Account no : [protected]. Recharged amount rs.300/- dated on 16.05.2020.

Wrong recharged account number : [protected]/dated on 16.05.2020/at 20.19pm.

I am not able to use airtel services and having issue in both data connectivity and calling.
I have raised multiple complaints with airtel support but still didn't get any update or resolution.
C4gsp[protected] (Resolution eta was 16 may)
Cumrc[protected]

Its hardly few days where i have utiliazed my daily fup data. Also i have to try calling multiple times to actually make a call, its been a torture using airtel services.
I have been cheated by airtel by providing substandard services.

Attached the snapshot where net connectivity is not there even when connection is on, in network its showing full coverage.

I have recharged my airtel number through airtel thanks app on[protected]. The amount got deducted form my bank account but the recharge did not take place.

Dear sir i recharged to one of my colleagues mobile number [protected] using paytm app for an amount of rs.149/- on 21/05/2020.

The amount debited from my account immediately in the bank upi ref no[protected] karnataka bank (Rs.82.50) & ref no:[protected] paytm bank (Rs.66.50) but the mobile no [protected] in not recharged.

I request you to kindly refund the same amount of rs.149 to my karnataka bank account no. Ravikumara. A a c no [protected] karb0000495 immediately

Thanking you