Airtel Complaints & Reviews

This is to informed to the concerned authority that after waiting for a long period of time. I am writing this to you. From last 4-5 days airtel internet connection is bot working in our area. The speed which they are delivering is 2g and the recharge which we have done of 4g. From last may days i have many times i have tried to contact company but no response we have received. I have raised many service request but no resolution has been provided yet by company. People are fed up from this company. There is some problem in tower which they don't want to resolve. At last you are requested to take action and impose section of ipc which is applicable.

आपसे हम सभी शहर वासियों का हाथ जोड़कर विनम्र निवेदन है कि उपयुक्त शिकायत के आधार पर जल्द से जल्द कार्रवाई की जाए तथा कंपनी को जल्द से जल्द समस्या का समाधान करने के लिए कहा जाए

धन्यवाद|

Place where network problem:- #18 b anaj mandi bhuna, 125111

Number in which problem:- [protected]

Connection type :- prepaid

Dear sir,
I accidentally recharged the wrong number please help me with reversal of this.
Following are details of recharge.

Correct number-[protected]
Wrong number-[protected]
Transaction id[protected]
Amount -379 rs

I am a valuable customer to airtel for last many years. I tried recharging different number for international roaming and it recharged on different number

Wrong number - [protected]

Transaction id[protected]

Right number-[protected]

Customer id [protected].
Contact number [protected]
[protected]

I have contacted airtel 3times to get my dth disconnected. But everytime they say backend team will contact, but none calls back.
I'm fed up of dth package. My prime concern was tamil and kannada channels along with few english hindi channels.
I have opted for some package at 493 per month but suddenly i was unable to view many hd channels but i have been charged. This s a great blunder.
And moreover i get very limited channels.
Videocon dth charges me 432rs per month for another connection in my bro home and trust me they have all kannada tamil telugu main channels. They have whole south hd pack.
So it's waste staying with airtel

I have been facing network issues in airtel for a while now. Most of the time there is no or really bad network, mobile data doesn't work properly, there are a lot of call drops, my phone is always out of reach whenever someone tries to call me especially when I am at home.
I had raised a complaint regarding this in the airtel thanks app (on 26th may) where they mentioned it will be resolved within 8 days.
After this, I also visited the airtel customer care office where they said that the complaint on the app is more than sufficient and they cannot do anything further.
The issue wasn't resolved and the app only showed that it's taking longer than expected.
now the complaint is showing as resolved but there is no change in the network. I raised a complaint again for the same issue and the same things are happening. it said 8 days and it has already been 14.
I didn't expect this kind of service from airtel.

I have booked FASTag through Airtel Payments Bank on 10th of July 2020. It’s showing Validating Order from that day till now and not changing / updating the order status and the Order is still not confirmed from their end after full payment and documents also submitted. Customer care have no information apart from asking me to wait. Atleast if they can provide the docket number or tracking number for Courier if it's shipped, but airtel has no information on that too. I suppose it was a blunder choosing airtel for this service especially. If this is the case now after installing the tag if we encounter any issues god save us. Kindly update the application with recent order status and also provide the tracking number so it will be easy for a customer to trace the same. Kindly resolve this issue asap.
Regards,
Vaibhav
Transaction ID : FT[protected]

I recharged for 98 rs data pack in a mobile store. Recharge is successful but i didn't get any messages or services. I already tried that amount in airtel.in website but it would done that's why i go to the store. Yet i didn't receive my pack. It makes me really upset.

Payment Failed: Your recent transaction for Airtel Mobile Number: [protected], Amount- Rs. 249.0 and Txn ID[protected] has failed. Please click on the below link to try again. https://pay.airtel.in/red/r/f632bb74s
Recharge of Rs. 249.0 has been initiated towards your airtel mobile [protected]. Txn ID:[protected]. The payment will get posted to your airtel account within maximum 4-hours. Please keep this Txn ID for future reference.

Rs.598 was deducted from axis bank account [protected] by citrus payment solutions pvt ltd while trying to recharge airtel number [protected]. Even success message was received.

The account balance was expiring on 8/7/2020. The recharge was done on 6/7/2020. However, the service was cut off on 8/7/2020. After this we were told the refund will happen, so to recharge again. My daughter did a recharge of rs.379 on 9/7/2020 to my account, which restored the service. However refund of rs.598 has not been done by airtel/citrus!!! Payment done on 6/7/2020. Today it is 22/7/2020! We have waited enough!!

Airtel keeps asking us to call 121/198 but unable to get solution. I am senior citizen! Still i have gone twice to airtel store during this covid time to get solution. No one is willing to help. Unable to open service request in airtel app or on the website.

This is a horrible scam by airtel to loot senior citizen who have to struggle to get our money back. They are hoping we will give up and they can pocket the money!

Please call me on my number [protected]
Or my daughter [protected] for immediate resolution and refund of rs.598!

I paid my postpaid bill through online on 20th instant. But how could i get the receipt of the same?
Mob no: [protected]
Amount: 471/-

These is the 2nd time i’m seeking help against airtel dth in 4 months. I had raised an exact complaint on april 30 which said: “i have 2 airtel dth hd connections for many years now. Every month i recharge with a minimum amount of about rs1500 on time without fail. However, every time the recharge is never refreshed & i have to call the customer care again & again to start my tv. This is such a harassment for any person because customer care is not easy to reach & it always happens when i sit to feed my kids. 1 of them is an infant & the other a toddler & i am a working mother that too in a hospital. So even during this lockdown i being a healthcare worker is working full time & then when i am with by babies this is what i face. Also there are financial implications as even after recharge i can never watch my tv for days. Above that my package is full hd & few normal & free channels but every time they change my package without my consent. I am left with no channels or few free channels. I am so so so upset because even though i have a huge balance in my account every time yet i v nothing to watch. This is how airtel treats it’s loyal customers & never has any agent or supervisor been proactive to help. I am so disappointed & do not want to continue with airtel and i want full compensation for this mental & financial harassment. My registered mobile no. Is [protected]” now today on 22 july morning i recharged again with rs1500. My 2nd connection was activated however the 1st connection was suspended even after recharge. It is still suspended. Last time a senior agent who resolved my issue provided me her phn no.[protected] & asked to contact her directly incase of any further issues, in the last 2 months of may & june as well i faced the same issue and she helped. But today she asked another agent to help me phn no. +[protected], however this agent only kept trying to convince me to recharge for rs 1500 more and it was clearly on persuasion of her senior (A male) who continuously kept asking her from behind to convince me for the same and that too without even bothering to place my call on hold or mute. What disgusting customer service is that. Airtel treats its loyal customers as garbage and never leaves a stone unturned to harass them. The agent instead of helping me said that it’s my mistake that i recharged for 1500 so the system automatically recharged 1 connection for 3 months and kept the other suspended and instead of helping me they shamelessly kept asking me to recharge the other connection for 3 months. I am totally totally fed up with airtel and sincerely request to take away their set top boxes and the connections and only compensate me not only for the financial loss but most importantly the time i lost and the mental harassment it caused.

Hi,
I’m from muradganj, naiganj, jaunpur.
Since past two days airtel network has becamed worst network. Even i can’t use my whatsapp with this mobile data.

It’s humble request that plz refix this problem as soon as possible.

Otherwise i have to port my airtel sim into jio and i could port 102 airtel sim that comes in my under.

Thankyou
Regards-ajeet chauhan

Respected sir / madam.
I would like to request you to, kindly take a serious action against above subject. I’m here write the details, today 3.36pm i was recharged airtel mobile number via online was time i got confirmation message from 121 please wait for 4 hours (Here i attached) until now no response from airtel side. You know i’m right now under quarantine so i can’t go to outside for the recharge purpose. How many hours i’m waiting what network this one very cheep i need clear clarification about this and also need the explanation for delaying status confirmation with coustomr so i reqst to tri please do the needful support. I loose time and i face more difficult fore the same so who will take care about the responsibilities for my losses here i reqst you please pay compensation amount from airtel department because i’m trusted they given time so cheated and also after that time nobody can inform us so till now and i tried to called 198 same nothing happened so i need compensation for the same @ consumer team please check all details with valid proof and revert the needful information

Struggling with appallate and nodal to get proper respone in spite of bank giving all details for two payment in may 2020 thru net banking to airtel

I want to know how the bill is calculated. And if I'm being charged for the data roll over, so if I have the unused data from last month and the data for the current Bill cycle. Then why I'm being charged extra other than my monthly rental ?. I need to know about this please. Thanks for considering.

Ever since i had the misfortune of recharging my data pack for my airtel number, i can no longer visit any site on the internet without getting redirected to one. Airtel.in. It has become something of a torture, for it has been close to 6-7 hours and it still keeps happening. Happens on both my phone and desktop browsers (Chromeand IE).

I have reset all my browsers twice, changed and reset my apn data, cleared browser cookies. No matter what url i type in my browser, it'll automatically change the url to one. Airtel.in and redirect every site traffic.
It is a big shame that airtel spams their customers with this [censored]bag of a site especially after a fresh recharge. What if i had an exam form to fill online? Would airtel be responsible if i could not fill up an application and passed the deadline just because airtel decided to redirect every single url to one. Airtel.in for more than 10 hours?

I know my pc or browsers are perfectly okay because my i can browse the net normally with my jio number as hotspot. The problem starts the moment i change my hotspot to airtel number in my dual sim smartphone.
I expect this to be resolved as soon as possible otherwise there's a storm coming your way.

It has been more than 2 years we have been complaining about poor indoor connectivity at h. No. N-19, dr mukherjee nagar, delhi-110009. We are having 8-10 airtel connections. A year ago one of the executives of your co. Visited the premises and assured to redress the issue but no result till date.

Pl look into the matter on priority. Moreover airtel is now a days convassing for zero complaint and you should come upto the satisfaction. Else we shall be constrained to shift to zio whose connectivity, networking and service is excellent in our area

My noumber Validity 23/06/2021 Suddenly recharge 379 rupes pls refund my amount. A/c no. [protected]

Hi my mobile number [protected] is showing no service. We tried by restarting the mobile device, reinserting sim card and also we tried the sim on different phones but the issue is still remain same. My mobile is registered all the places and am not able to any transaction as am not receiving any otp messages. Currently am staying in abroad please provide me immediate solution.

I have recharged my two mobiles [protected] and [protected] for Rs399 and Rs.449. on 19.07.2020. the amount was deducted but not recharged. I tried to get help from you. It is not at all possible to reach you.
1. Tried 121
2. Tried 111
3. Tried [protected]
4. Tried [protected]
5. Tried [protected]
6. Tried 198
7. Tried 12150
8. Tried [protected]

But could not reach you
In all the numbers no number is trying to here my problem. But you are trying to make me recharge.
Do you have any single number to contact in person?
You are advertising, "you want to become zero question network"
You are unnecessarily sending SMS regarding online recharge without customers' consent.
But you are not ready to send single SMS regarding the payment failure

OK, what I want now?

I want to talk to your people