Airtel — Issues of mobile no([protected] & [protected]) portability

Mangesh Dhole123

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Dear Team Its around 15 days I have applied for Mobile no portability which was in Loop telecom earlier and I want to change that into Airtel. Since 2 days its already disconnected from Loop Telecom but I doesn't get any query and update from Airtel. Even if I tried to reach the airtel office many times but I did not get any response from the Airtel office which is not acceptable at all. Please consider this complain otherwise I don't have any option to complain this issue to TRAI. Name of the contact person in Airtel Office Santosh having the no [protected] Thanks & Regards Mangesh Dhole Mob : [protected]

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Comments

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Dhole,

This is with reference to your post dated 09 Aug. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
airtel presence (airtel Customer Service Team)
Bharti airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

SAILESHAN

When a person is already suffered for not activating the SIM, you should think of resolving the issue on URGENT basis & not as soon as possible.

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Dhole,

This is with reference to your post dated 09 August 2014.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33