Airtel Complaints & Reviews

Sir, I had recharged a data plan on my mobile number [protected] for a week and the balance was available till its expiry. But my main balance of amount Rs. 50 approx got deducted, when asked to customer care they said its for the data charges since the balance got expired. This is not justified since my balance on the data plan was still leftover of around 9MB till its expiry. I request that my amount deducted be reimbursed. Thank You...

I would like to CONGRATULATE Airtel on behalf of all their subscribers for the superlative and brilliant way they have solved the problem of their non-performing 'My Airtel' services!!! It has been out of order for nearly a month now and the great service provider they are they have not been able to do nothing about it. But they did something absolutely BRILLIANT AND OUT OF THIS WORLD for which they deserve tonnes of congratulations....

I have a 4Mbps fixedline/broadband connection with account no. [protected] and fixed line no. [protected]. Recently I've been getting only 600 kbps speed although my data download limit has not been exceeded. I would like to know the reason for this and get it fixed asap....

To

The manager,
Airtel

Sub: cancellation of airtel broadband connection with no[protected]

Dear sir

This is with reference to the above subject,

We took broadband internet connection during march 2014, due to the service issues we decided to close
The connection in the month june 2014.

We here by informed to your airetel-customer care...

My moile no.[protected]
I have using this no(From last 20th jan) i have changed postpaid to prepaid,
But yesterday morning my postpaid plan disconnect, but prepaid signal ok
But not work in my mobile no

I.E: 13.07.2014 to till now,


Am call to 59059 morethan 20 times but not answer properly & action...

Airtel d2h ID : [protected]

I have two set top boxes under one connection. For the past 2 months, the receiver in the dish is unable to receive signals properly due to which only one of the 2 boxes function well at a time. I have availed the services of Airtel technician 3 times, where they come to home and try to resolve the issue but it remains unresolved. The receiver needs to be changed for which several call have been made...

Hi, I have been using Airtel number [protected] from more than 1 year now. Have been paying bills regularly as i was aware about billing cycle. 1st bad thing about Airtel is they call 1000 times for payment follow up through calls, mails and sms. Data services are also very very poor. i Don't understand that why do they have problem in increasing credit limit? This month, due amount was 2194 which is total of 2 bills out of which i had...

Dear Sir currently i am using the service of Bharti Airtel prepaid mobile service, i have submitted the document in the Airtel Hisar Sector-13 Office to convert the my prepaid connection in to post paid CUG plan Jindal. after 15 days of submission of docs i did not get any response, and they told no conversation is possible on my number, even when i asked so. This is clear cut hang out situation for 15 days, i requesting you to please...

1) i have raised the complain for "Setup box not working" on 13th july 2014 and customercare told me they replace the setup box and i have to pay only Rs. 150 INR.

2) Setup box replaced by the authorised Airtel engineer on 14th july 2014 in evening and he told me to recharge Rs. 400 INR as a setup box charges and then only you can get the service activated in new setup box.

3) I have recharge with Rs....

I, Sharath, had activated international roaming before going abroad in the month of November 2013. While was in Japan i received a message from airtel which said that i had received a call on 2-dec-2014 for duration of 3 hours. And call charges has reached Rs140000. 1st problem was i never received any call and 2nd was that call charges based on outgoing call rate. 3rd problem was that the bill said the call was from my number to my number...

Dear All, AIRTEL is the worse service provider in comparison of service and customer support. I was using their service form past 5 months when I informed them that I am going abroad & I was unable to use their service, kindly pause the service or stop it then(they informed it will get done in sometime) and after a month my bill amount came double and till date they added 3 months of extra bill even I complained them regarding...

The worst service I have ever seen.In the month of January without my permission they increased my credit limit to 4000 the accepted amount by me was only 800 maximum limit.Later all of a sudden they stopped my services in JAN and told that 4000 limit crossed.I will never use internet more and more over I use to get only bill amount for not more than 400 per month from day1 of services.

Later when they use to call me regarding...

I have done online recharge on pay.airtel.com once after the successful payment i am not getting the payment receipt. When try to print the receipt an error come every time. I am facing this issue last 2 months. My airtel no: [protected] I need last 2 payment receipts, please send it to my mail address ([protected]@gmail.com) Regards, Abhijeet...

Dear Sir, I have been a satisfied customer with Airtel since long time. My number is [protected] But I regret to inform you that from last 15 days I am having difficulty due to poor network for Internet access .This unwanted obstruction posing lots of inconvenience for me mentally and financially. Many times i called to customer care and made a complaint but still it is not resolved . In this situation, I would request you to take necessary...

Hi Team, After issues with the customer care with regards to renewal of the annual subscription of Airtel DTH connection, I asked for cancellation of service and refund of my money and equipment on 18th May. Gone through many issues like after cancellation request they activated the plan without my consent with intention of keeping my money and say that since the package is activated, no refund can be made. After lot of calls and stating...

Dear Concern, I am using airtel prepaid connection (N0 [protected]). I was recharging 2G data plan of Rs 199/- on my no. My account was debited but for Rs. 199/- but recharge is fail, that massage shows on the screen. Pls refund me Rs. 199/- in my account through which account was debited. Regards, Vinod Kumar [protected] [protected]...

Dear Sir/Ma'am, I have visited the Airtel Chennai relationship - Chrompet twice and I was send back and the staff in airtel told me to come the next day and next day when I had visited they gave me a contact number ([protected]) to call and confirm availability of micro sim. But I have called them from end of June 2014 till date for checking availability. But the regular answer to my response was No stock, it will come within 2 days....

I took 4G connection on 6th April 014. I was given a Huawei router. In cash, I paid 4, 500 INR. I was assured that wi-fi will be operational in next 2 days. After 2 days when we called Customer Care and asked the status, we were told that my number has been activated. Hardly within a day, it wasn't working initially. In the next 4-5 days, after calling customer care 5-30 times, I was told that the dat ahas been used and my plan has to be...

My number [protected]. My Net Expiring on today[protected]. I used 3G data for 14 minutes on today morning for that 143MB and Rs 80 also deducted by airtel. I used other netwok also for 3G.But this much data and money not deducted by any network. Please check it and refund my amount immediately....

Myself is Meet, i am using Airtel Internet Post paid number is [protected]. I am using it in a Hauwyi Router, provided by Airtel as for 4G speed but it is useless. I have reported complaints like minimum 10 times, last one is with complaint number 57105168 but most of Customer Care Executives are either DUMB or Illeterate, as they take at least 15 minutes to understand this basic complaint. I am writing here after getting fed up by the careless...