Airtel Complaints & Reviews

Hi, Following are my details :- Name : Anurag Dutt Airtel Fixedline No.[protected] I, had requested for a change of address in the same area on 05/09/2014. Despite numerous calls to customer care and your Installation officer in Goregaon East, my activation is still pending. I had taken a plan of 4Mbps 25 GB - Rs 1299/- per month 5+1 advance payment plan and had paid in advance for 6 months starting from[protected]. Now, I am told by your engineer that it is not possible to provide a speed of 4Mbps as the building in which i am currently staying, as the node is strong enough. I have been asked to downgrade to a 2 Mbps plan. Now my concerns are:- 1. How will my billing be adjusted as i had already paid for 6 months for the 4Mbps plan? 2. By when will be my connection be activated? I want a intimation from the billing team, how my bills would be affected, if i change to a 2 Mbps plan. Also if any waiver that would be provided for the 13 days that i didn't have any connection, from 05/09/2014 to 17/09/2014. I, had scheduled a call back from the billing team today, at 13:00 hrs, which never occured. Your customer care's attitude has been pathetic varying from downright rudeness to intolerable incompetency. Today after 13 days of incessantly calling customer care, i was informed to write this mail. Why was i not informed about this in the first place? It has been 13 days since i posted my shifting request, and it has been delayed on one pretext or another. Why this harassment should to customers, who have not only paid in advance but who have been airtel for past 10 years. Kindly process this at the earliest, as it is a matter of great inconvinience, for me to continue, without broadband connection. Further delay on your part would force me to think for other recourses of action.

sir/ma'm I am a senior citizen and a veteran subscriber of No. [protected]. I had applied for additional prepaid number and i was alotted this number [protected]. But this number was not activated for long time as there was slight difference of signature on my application and driving licence. in fact even a bank accepts such small differences on cheques as there is going to be a difference in signatures after some time. But aitel did not inform me though I had submitted my MTNL Number bill as addresss proof. I had to visit your Borivali west Gallery to enquire about it.after waiting for two hours, I got info. of my rejection. My application was not traceable. so In frustration I decided to cancel it. Some other person later contact me on phone but I did not accept his proposal to continue it. So this phone is not working at all. yet I am receiving bill of Rs. 223.60 per month, though i had cancelled it. It is also being deducted by ECS and you have received this amount for the service which you have not provided. so please refund it. your 121 numbers is not useful . they only direct some other number which does not help. Emails on [protected]@in.and on appllate.[protected]@in, airtel.com are not accepted at all so what should I do? Ravindra torne, [protected]/email: [protected]@gmail.com.

This is furtherance to my mail dated 16/8/2014 below, my plan is for Rs. 249/m and my monthly bill averages between Rs 400 to Rs. 700 per month. I did not request any other services and my calls were also average yet I have got a shocking bill ~Rs.3377/, Further I have made several calls to Airtel regarding this but all in vain, as this number is for calls I do not use it for internet because I have a WiFi connection (7GB for Rs. 650 in a month) with me. So I can not pay for any data usage on airtel number because I have never requested for that.

hi dear sir i am not happy with your servic i want to port my all following noumbers [protected] unique porting cide is ad 376985 [protected] " 376994 [protected] " 377954 [protected] " 378216 [protected] " 778393 and more.

Dear sir, Two days before I purchased a airtel sim card bearing no [protected][protected] H1 from prakash general stores Ambarnath thane dist Maharastra (near preethi hotel) by paying 120 RS .after two days when I tried to activate the sim by dialing 59059 it show unable to connect and in display it show as invalid sim how it is possible that a new sim show invalid, Iam very much fedup with your activation service i cant call any one from last three days .Either the retailer is cheating me or you people are cheating us by providing invalid sim . pls resolve the matter

I ashwani Nagpal From Econonics Times would like to share very embarrassing issue of your company. last day, 14/09/2014 your company restricted my connection in the complaint of someone when i called your customer care Mr. sumit told me that your connection has been restricted after clarification that facts are coming in a person called your airtel customer care and restricted the number of insurance company but by mistake he gave my number. Therefore, i called that person he processed that i lodged the complaint against insurance company but inaccuracy give Ashwani Nagpal Mobile Number. He apologised to me this situation and feel very embarassing. Whereas, i am very disturbed by your company how they restricted my mobile number without any enquiry. I am kin of your company last 15 years or more than. For future if any complaint lodged by anyone your company should cleared first the introductory of the customer and then after restricted the connection.

Dear Sir/Mam I purchased Samsung galaxy S Duos 2 on 4 sept 2014 and with that I got promotional offer Of 1gb 3g data per month for 2 months but I didn't received till now, I had made a complaint in airtel customer care on 6 sept 2014 but didn't received 3g data on [protected] till now, i am very disappointed with airtel, I want immediate action . Regards Sameer Mittal [protected]

I, Mithun Laskar, is using airtel postpaid connection from last 2 years. My plan is CUG 149 corporate plan. My other colleagues are getting 2gb 2g data/month in 99 Rs. But when I have asked them they told me there is no plan like this. I haven't understood what kind of service is this, as my other colleagues/friends are getting this facility in the same and I am not. Please resolve this issue at earliest. My phone no is: [protected] Thanks & Regards, Mithun Laskar [protected]

I applied for porting my number from Idea([protected]) Prepaid to Airtel Post paid last month . Now its been almost a month your field Airtel collected the documents & Rs 250 as portability fees, and still my num is not converted to airtel. and not activated.. its pathtic... pls solved my problem...

I was Airtel Customer and I went to overseas, but the number was not used much, however we have asked for bill, but never got any email or bill statement, however now i am back to India, without my authorisation, they are calling my brothers and mother asking for false reasons. will be great if you can send email copy of my bill and get it resolved and the worst behaviour i have seen from this lady, such an arrogant lady and she is asking me to go ahead and complaint in the consumer court. Will be great how can they go into my call list and call to my parents and otherr friends and harassing them and speaking like an illertate Thanks, Gupta. My past number was [protected]

We have been recharge my airtel number [protected] on 15.09.2014 Rs.80 by net banking These amount have been deduct to my bank account but not to recharge.i am complaint many time to customer care but did not received any response till now.so please resolve my problem as soon as possible Thanks

My name is Koushik Samanta. My Airtel mobile no is [protected]. I am tremendous worried and disgusted on airtel. Suddenly I have been notified via sms on 15th Sept, 2014 at 11.57pm that “LAILA has been activated” on my mobile and 35/- rupees has been deducted for 7 days. I never want it. I stopped the service immediately. My question is why Airtel is doing this kind of cheating. I am completely disgusted on Airtel. Please refund the deducted amount as soon as possible.

My mobile No.[protected]. I have continuous signal problem since more than a year and I had registered lot of complaints. Whenever I am at office, I do not have any problem. But at home it shows (x) mark on signals. I requested for porting my number on 31st May 2014. & received message: Porting Code is AA676696 and valid till 15/06/2014. Airtel calls and requests me to wait for 2 more months and problem will be solved. Continuously, this is going on since more than a year. Presently they have stopped services since August (in between they call and ask me to settle) My question to airtel is that when I am unable to make calls, whenever required, why should I pay that much & request me not to go for porting. Can anyone help me to get my problem solved, without loosing my number.

i got a call from airtel regarding the change of plan from postpaid to prepaid on 12/09/2014 i liked the plan and i deposited the documents to the executive who came to my office to collect the documents. the next day my no got blocked. its being 4 days now, they dont have any details of my number. i called the helpline no humderds of times but they people put my call on hold. plz do something asap

Respected Sir, I am an airtel prepaid customer my airtel prepaid number [protected] I Had been reloaded 3G Network on 30/8/14 So Far I couldn"t Receive The Network Connection I Lodged The Complint to The customer care They Send The Message To Rectify The Problem witin two days 3 days before I sent My Daughter to your Airtel Office They Told Her to Bring the sime to activate it Today I sent my People To your office Nobody is willing to talk with our people & didn"t give any Response to us Kindly take up this matter very serious solve this problem immediately or else we will take up this matter very serious about ur airtel company for the past 15 days I am expecting your Reload connection so far Paid the 455 rupees to ur airtel company This is for your kind information Expecting your immediate action B.K.Moorthy

Sir/madam, Mere number par 4-sept-2014 ko message aaya tha ki रु98=1GB 2G डाटा!वेलिडिटी: 20दिन। 500MB 2G, 14दिन तुरंत, शेष 1घंटे में।ऑफर 29-सितंबर-14 tak tha.to maine aaj RS98 ka easy recharge karane ke baad 1GB data milna tha jo mujhe sirf 500 mb data hi mila hai aur 500mb data abhi tak nahi mila hai.jab ki mere number par mesaage aaya ki yah offer 29-sept-2014 tak hai to aaj 15-sept-2014 hai aur offer end hone main 14 days remaining hai. Sir/madam, i hope to my problem solve. Thank you Email id:[protected]@gmail.com

I applied for porting my number from Idea Post paid to Airtel Post paid. Now its been almost a month your field agent collected the documents & Rs 250 as portability fees, which I later got to now that there are no charges for porting service provider. Now also when I call for enquiry, they told me to whats app the documents & they just disconnect the call. Contact Details of the agents. Agaent Name "Ayan" : [protected] Field Agent "Karan" Another Agent "Akash " : [protected] [protected] Is this your service, just @ initial stage. Its pathetic

Dear Sir, I Manoj Kashyap having an Airtel DTH connection (connection no. [protected]) in the name of Shiv Kumar (my brother) since 2009, I am using it regularly. My complain pertains to validity on recharge of Rs. 2200 which I did on 26th Nov., 2013, according to the scheme which was available at that time 1 month additional will be granted on recharge for 11 month cost. But today when I confirmed it from customer executive they are saying that this plan is not activated at that time on my connection so I won’t be able to claim the additional 1 month benefit, Even after revision of prices they have used the full amount of Rs. 2200 for 10 months, I want to ask you when I did that recharge for requisite amount to avail the benefit of additional 1 month then now what is the issue with the scheme why airtel is not granting me the benefit of additional months.

I Santosh Singh Rathore, have a landline connection of Airtel. We are shifting to the new place and can not continue with the current landline connection. So, I am requesting you to disconnect my landline connection. The details of the phone number are: Ph. Number: [protected] Account Number: 10319023, Owner: Mahaveer Kushwah City: Gwalior (MP)

Hi Team, This is to request escalation on my Internet running very slow for last 2 months .After logging several service request i still get Unavailable seconds, BER errors and noise on my line.Every time i ask/open a service request someone pops in with no knowledge of were the DP is terminated or how many spare pairs of 2-wire is available. I am sure there is a patching issue and no one is bothered enough to resolve the issue . Request you to kindly take this up on priority or terminate my connection so that i can move to some other service provider . I think after associated with you guys for 6years this kind of service is totally unacceptable .. After taking service for 16MB i end up getting 1 MB. My IP : 122.167.145.61 Gateway : 122.178.228.1 Please see the details for urself : Reply from 122.172.239.1: bytes=32 time=1110ms TTL=62 Reply from 122.172.239.1: bytes=32 time=2349ms TTL=62 Reply from 122.172.239.1: bytes=32 time=1176ms TTL=62 Reply from 122.172.239.1: bytes=32 time=1198ms TTL=62 Request timed out. Reply from 122.172.239.1: bytes=32 time=2145ms TTL=62 Request timed out. Reply from 122.172.239.1: bytes=32 time=953ms TTL=62 Request timed out. Reply from 122.172.239.1: bytes=32 time=1051ms TTL=62 Reply from 122.172.239.1: bytes=32 time=996ms TTL=62 Reply from 122.172.239.1: bytes=32 time=1345ms TTL=62 Reply from 122.172.239.1: bytes=32 time=921ms TTL=62 Ping statistics for 122.172.239.1: Packets: Sent = 333, Received = 314, Lost = 19 (5% loss), Approximate round trip times in milli-seconds: Minimum = 667ms, Maximum = 3805ms, Average = 1480ms Control-C ^C C:\Users\IBM_ADMIN> Total ES: 673 0 Total SES: 5 0 Total UAS: 45 0 Hoping for an action and resolution, Thanks and Regards,