Airtel Complaints & Reviews

Last week 14/08/2014 I have recharged my mobile [protected] with 50 Rs using Mobikwik.com But I dint get the amount for the Recharged and When I did recharge that time mobile was switched off and when I switched on and checked balance it was 6.96 only and i dint get the message and balance for the recharge. when i called airtel they said they will refund the amount but i dint get any refund till now the reference ID of the call is: [protected].

R/sir, I have made advance payment for above mobile no.as detailed below. but same is not incorporatted in Postpaid bills of mont jun-july &aug 2014 . Mode of Payment Date of Payment Amount Paid Print Recipt Postpaid Payment_Citrus 22/7/2014 286.08 print Postpaid Payment_Citrus 22/7/2014 500.00 print Postpaid Payment_Citrus 26/6/2014 500.00 print so kindly advance payment may get acknowledged in mobile bills and adjusted from bills My email ID [protected]@yahoo.co.in...

Namste sir -Me name chetan kumar me re mobile namber [protected] mene 199 ka rech.kraya ! jisme muje 2gb ki speed milni thi jisme muje 25-35 kb/s milni thi thi vo muje nahi mil rahi he ! muje 2-12 kb/s speed mil rahi he !mene costmer care me call kar ke kha ki muje 2gb ki speed nahi mil rahi he p/z meri help karo oun ho ne muje cookies or cache or history or data del .karne ko kha mene vo bhai kiya par bhi me net ki speed me koi anter nahi hu aa fir me aek bar or call costmer care me call kiya me ne apni smsya bhi sunai par meri bato par koi vichar nahi kiya gya mere nahi mere 50 dost ko yhi problem he jin ho ne apni sim ko port kra di aaj mene castmer care me call ki par meri bat ka koi sulsan nahi nikal kar mere ouper hi dos dene lge p/z meri help kre from- chetan kumar villege bakra road ( jalore)

before i recharge my blackberry i called Airtel to ask for blackberry plan for my number [protected], airtel executive told me to recharge with Rs 113, so i did, but instead of blackberry weekly plan it gave me airtel min on my number, so i called again and complained on 198, they launched the complaint and said we will get back to you in 24 hrs, even they ask me to recharge again with 107 for another blackberry plan, so i paid 107 again for my blackberry Internet, still i am unable to use my Internet on my blackberry, i called them more than 10 times spoke to supervisors, but still they are not giving me Internet services, they don't want to comment on 113 Rs. expenses, i pad 107 rs on 14 th Aug 2014, its been 4 days still i am not able to use my Internet so far i got only complaint number CBBBI[protected] with exceeded time limit of 24 hrs and no resolution

I have regular problem from the last 2 days that in my number its sending SMS in the number of 54999818. For SMS its deducting 3 rupees/SMS.I spoken with Airtel customercare and they didn't gave me any satisfactory resolution on this. This all happening without my knowledge. Kindly help me to solve the above problem and refund my 6 SMS money which are deducted till now. Airtel number [protected]

My Sim number [protected] sent for reclying with out informing me. I am using airtel service from past 10 years. when ever we submit sim card application form, we also fill in our email id's why dont airtel doesnt send the mail atleast before sending to reclying. IS this is the way airtel respect to customers.I was proudly used to tell all my friends about Airtel. But airtel cheeted me by sending my number. This number i hav given when I...

I had migrated to airtel from idea network on 28 Jul 2014 based on promises by an airtel franchisee that the services would be better and prompt. My number is [protected]. From the day i migrated to airtel, 3G services have not been enabled in my mobile. I had contacted 121 on numerous occassions but the call centre is filled with a number of irresponsible . Every time they place me on hold for long durations and eventually disconnect the call. I had also written to nodal officer and subsequently to the appellate authority. Those people are also equally unconcerned about the perils faced by the customer. It has been more than 20 days and my matter still remains unresolved. To my dismay, one so called officer calls me up and says that 3G service is not available in your locality and hence you are not getting it. Another one says that your handset dosent support 3G (if Galaxy S5 dosent support, i wonder which other phone would support). I am posting this as a last resort hoping that at some level, someone would take note of my grievance. From idea i migrated to airtel and i feel that from the frying pan i have landed up into the fire.

Dear Sir/Mam I have top upped Airtel Mobile No.[protected] on 17.08.2014, But not credit the above mobile the same time debited Amount Rs.50/- my bank Account Kindly check and credit the amount back, the reference details as follows [protected]-CitrusAirtel [protected]

i am not getting proper network connection and internet connection from past a month on my airtel no. [protected] and [protected]. they are not even taking the complaints seriously and giving useless suggestions in the phone. at the time of buying they highly promised about the network coverage and high speed internet connection but all of these are turning into false promises where though i live in a very highly populated centrally located area in jaipur. i am very much disappointed by the response on complaints by me at complaint no. i am getting. my work has been disturbed in a tremendous way. i would like you to see into the matter and help us, the consumer.

I recently decided to shift from a 2G data plan to a 3G plan and was extremely satisfied with the rate & service. I specifically checked the "My Services" section on the online account to ensure that the 2G plan was discontinued however when i got the monthly bill, I was charged Rs.199/- for 2G (full month) and Rs.500/- for 3G (2 GB usage). When I called customer care (Case Ref#[protected] they told me that my bill generation is from 7th of every month and since i switched from 2G to 3G on the 9th, I would be charged the whole Rs.199/- for 2G service. I'm a logical thinking man and that doesn't sound right to me. I'd be more than glad to pay on a prorata basis but this is plain extortion. Further information available on request.

I had ported out from Airtel to Vodafone on 4/7/14. My billing cycle was 5/6/14 to 4/7/14. Billing cycle ending date and porting out date matched. But for reasons known only to airtel my data plan was deactivated on 3/7/14 and data charges to the extent of Rs.1689 and Rs. 167 has been charged in both bills mentioned above. The astonishing fact is that in the second bill only data charges has been charged and no other charges has been charged. I am not getting any reply from 121 since i have ported out and i dont know what to do. I get call from colloection agents of airte to pay the money. Today Vodafone has disconnected services for the above number stating I have dues to be paid to the previous service provider. I fail to understand why airtel is behaving in such a highhanded manner and torturing me. Hope I get some feedback from Airtel. Thanks, Harish Bhuradia [protected]

sir, i had recharged my phone on 14/08/14.([protected]) through internet.i got the message that the transaction had been intiated.Ref no igy1915363.nothing had happened.but my bank has debited with Rs 200.so i called to airtel customer care number([protected]).Then they told it will be rechared with in one hour.now it has passed four days nothing had happened. when i call to customer care no one is taking the phone. please take the steps to solve this problem.

False commitments when I ported out rep from airtel called me up and said do not port out i will give you 4 months 3g data pack for 2 gb monthly and later no one gave it and then it was realised form airtel customer care supervisor that plan is not available see this is how it works from airtel complaint was raised multiple times no resolution details of the call were forwarded to nodal officer bakshi he said he ll get in touch with me in 24 to 48 hours its more than 10 days no one called me i do not get network at all at my billing address only at my window i get a single bar for 3g network and for this also complaint was raised for more then 10 days but no use no resolution till now see airtel has mastered in troubling customers now i cannot even reach to customer care number my call never gets connected i need a resolution or should i close my card i have 8 more airtel connections at my home and more than 1000 customers in my corporate for TCS and CITIBANK should i roll out a message as i am HR and i have the right to do to ask my staff to go for vodafone instaed of airtel for my inexperience

Reg : complaint - dongle usage I am using airtel 3g dongle 10gb plan. my internet speed has been decreased so I contact customer care. But they are telling that my 10 GB usage quota is completed. I have not used 10 GB in 5days from 11-08-14 to 15-08-14. I have attached my screen shot for that five days what I have used from dongle. For checking the net usage and speed I have reset usage information on 11-08-14. As it is my bill cycle date. I have the clear and correct information of my usage please clarify it. If I have used 10gb usage please send me the data details immediately. In customer care they are not giving the data details before the bill cycle date. So please don't repeat the same from your side. I need my data details immediately. And clear my usage speed immediately. My contact number is [protected]

I have taken airtel DTH connection and made an online payment. Your executive assured me to install DTH by today. your executives on customer care number were communicating that local dealer will call you shortly but nobody contacted to me. I try to make all possible efforts for contacting your local dealer. I tried to contact local airtel dealer of lalitpur on my personal effort he has communicated that we don't have box for installation. I have already frustrated with such poor service and response. I would like to withdraw my subscription/order. Please refund my Rs.1500 as soon as possible. Please do the needful as soon as possible. Vishnu Swaroop Mob [protected] Collectorate Lalitpur

i request you to please send a technical assistant at my residenceto check for the network strength. there is an acute problem of network coverage at my residence in vill- banyari distt kathua pin 184148 j&k since last 2 months due to this, i m not able to receive any messages and calls. i have filed many complaints in past also but nothing have been done. i request you to please send a technical assistant at my residence to check for the network strength. i am suffering very pathetically due to this problem. i hope quick action will be taken regarding this...

Its the worst airtel can do.They have Deducted Rs.162 on 15/8/14 at 12:23 for calling 543212(AL Entertainment).I use a black and white nokia set and rerely make calls.When I enquired about the deduction they informed that I have dialled the number and used the service.please retrurn my deducted money.

I purchased 3G Airtel data card for my laptop from Coimbatore about 6-7 months ago. As long as I use it in Coimbatore, it works well. But the moment I travel for my work, I am unable to get internet access outside COIMBATORE!!!. Every now and then the connection stops and a dialog appears, which says, "detecting Device" and then connection goes off!! I again restore connection, but this ugly process is repeated I never imagined that a prestigious company like Airtel, which claims itself to be one of the best, does this to its subscribers. Having paid the consumption charges every month before due date, I am entitled to get good service from them. As a result of their failure to provide access to internet, I am not able to complete my Office work on time. My boss thinks that I am giving unnecessary excuses! Shame on Airtel and their staff who have created this kind of difficult situation to me. I do sincerely hope that after reading this complaint they would contact me and see that such things are not repeated in future. My post paid Airtel data card number is [protected]. My mobile numbers are as follows: [protected]; [protected]; [protected]. My name is M J SUBRAMANYAM. MY EMAIL ID IS :[protected]@gmail.com" I would urge them to treat this as MOST IMPORTANT AND VERY URGENT. M.J. SUBRAMANYAM

I'm using airtel sim card for the past 6 years and my number is [protected]. And i have used it as postpaid number for more than two years when i bought the sim card i bought it with my brothers proof sofor chaging it i changed to prepaid and registered with my proof address and again i switched to postpaid in the month of june. Due to some personal isuues i wish to switch to prepaid again so i went to costumer care and insformed them but the BRANCH MANAGER BHUVANESHWARI spoke rudely and she didnt respond properly and after contatcting the customer care on 7 th this month i went and submitted all my related documents and got the prepaid sim also..but till now my number is not migrated to prepaid they are cheating me .. whenever i call them and ask about my query the FLOOR MANAGER MOHAN is keep on telling that we will solve it like that.. and another person from backend called me his name is ANTONY he promised that my number will be migrated to prepaid on 14.8.14. but when i call them they are casually telling that branch manager didnt process your request and tomorrow is leave and i have to wait again till monday...Till now from 9.8.14 i couldnt able to use my number i'm totally got irritated about this and i want you to take severe action against the BRANCH MANAGER BHUVANESHWARI AIRTEL TRICHY LOBBY...

i dont understand if a customer taking data service during his billing cycle why you charging for whole month .i was charged whole month for 3g data pack i activated just one day before my billing cycle completes . i am charged 250 rs for one day even you don, t providing 3g service in my city it is very sad i m your old customer having many connections of your company and motivate others also to use connection of your company my no.is [protected]