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AJIO Complaints & Reviews

www.ajio.com

Updated: Dec 13, 2025

Complaints 4157

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292

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3865

Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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AJIO

AJIO reviews & complaints page 72

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Money is deducted but order is not placed in ajio, paid through upi on phone pay Transaction id is T2111142205103584100445

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Address: 3rd floor,court house,dhobi talao,lokmanya tilak marg,mumbai-4000002

Dear sir,
My prepaid Order ID: FL[protected] of campus knitted shoe is not delivered however received an message of delivery on 10.11.2021.
This is to confirm that I have not received any delivery OTP from company nor any delivery partner of AJIO had contacted me, still they have shown my order as delivered on their website.
Requested your kind attention on Subject matter to get the product delivered or to help get me refund of my order.
Regards
Puja pandey

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Address: Gmc shahdol

Website: Ajio.com

My product not picked up after so many complaints

I ordered a john players Washed Skinny Fit
Jeans, Grey, 32,[protected] from ajio delivered on 22 oct 2021, having AWB Number: [protected] & order id FL[protected] was not picked up by ajio even after so many calls, emails tweets..
Ajio is literally frauding us
Disappointed like hell.

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Address: 1-162/7 saidoni gadda thanda , ravalkol village , medchal

Pickup return id RT50370200, RT50328595, RT50309811, , RT50370206
have been initiated, neither the courier person has come to take the package, and had not even tried to contact me, neither when calling the given number in msg is being responded
kindly check the needful.

Savitha
contact [protected]

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Address: 7-3/1,leela clinic opposite street, Begumpet'x'road, Ramagiri, peddapalli

I have returned the product & delivery agent pickedup the product last week but till now I haven't received my refund amount. I have doubt on delivery agent that he was not responded to my call the product was pickedup by him after lot of calls to him by me.

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Website: www.ajio.com

I have ordered a Azira suit from ajio having order Id FL[protected] I want to return that product I have raised many complaints they gave me 11th nov2021 for pick up but still it has not be picked up from any.
Another product having order Id FL[protected] they have picked up this product but still they have not return my refund back.Please look through my complain

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Address: Zuber Store madina nagar mudkhed

Website: Shoes reatrn complete but money not received my account

[protected]

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Address: Mudkhed Zuber Store madina nagar

Shoes reatrn complete but money not received my account

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I have placed a return on 25th October, its not being up yet. They have canceled themselves two times without giving any reasons. This is one of the worst company i have dealt with. Even very small companies helps customers with retuns. I highly demand not to shop in Ajio

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I had been ordered Arrow brand trouser of 30 no.
I received GAP brand trouser of 36 no.
So I requested return on same, I had three attempts of rejection of return, as code on received GAP trouser tags didn't match with ordered Arrow trouser.
I had mentioned reason for return, on first request, and then after three mails to customer care.
They replied me with automated email s, not a single person is able to solve the problem.
Hopeless customer service, l never seen,
I quit Ajio, for very worst consumer services
If same problem is not resolved in next 24hr, l will take chance through consumer forum.

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I didn't like the product and decided to return . On the same day ie, 9 november i got a message for pickup That is also attached with the mail and the return pickup was successful when I asked for acknowledgement copy courier person said the details will be messaged that were not done and the app notifications still shows it as unsuccessful return pickup and the money has not been refunded in my Ajio Wallet... Today another message was sent stating the pickup will be attempted today but its already done...

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My order no FL[protected]
Which I received a defective wall clock on 31st Oct from that day inwards I'm trying to return the product but till today the customer care people are not responding it is very painful to call every day the customer care to ask about my return
Need immediate return and refund

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I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags . Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of me by sending every time a new complain id
Their team called me and saved their part by saying that refund is done from our side. What the hell? I havn't got the money back in my bank account.

From last 2 month i am contacting Customer care.

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Past 15 days no return pick up done and delaying everytime.
Ajio does not pick up the product and delays refund.
Strict action should be taken as they just fool the customer by rescheduling pickup without attempting to pick the product and refund

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My order had been cancelled by Ajio and amount had not been refunded, i have registered complaints for same multipole times on their customer care number and every time they provide me ew date of resolution that by this date your issue will be resolved and you will get your amount back.
below are the order ID s

OREDER ID :FL[protected] / Complain id for same : COM[protected]

ORDER ID : FL[protected] / Complaint ID : COM[protected]

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Website: Ajio

The product has been picked 19 0ct 2021 and they said that the refund has been initited on 26 oct 2021 in bank account but till now i havnt received any refund from ajio nor in bank account nor in ajio wallet i tried contacting them by mail and phn no. But they keep saying the refund has been initited any a complaint has been raised.
The return id is -RT48507515 and theres no refund for this return

Nov 16, 2021

Complaint marked as Resolved

Received refund in ajio wallet

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Address: Karnataka

I bought the bralette on 19th october 2021, received the product on 22nd october, due to size prblm returned (self shipped) the product on 25th october, as ajio was not able to arrange a pick up. Ajio received the product on 28th October. They acknowledged it on 30th october 2021 after multiple calls but after that i have not received my refund amount 2355.76 in my prepaid mode. And i m tracking my account since 10 days... Ajio customer care is the worst dey jus raise complain id but issue is not resolved. I want my refund back otherwise i will have to take a legal action against AJIO

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artisawant

from Mumbai, Maharashtra

Nov 19, 2021

I have also same problem they are just keeping on hold from last 15 days they told it is initiated but they dont provide any reference . This is cleariy cheating .

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An amount of 1124 rupees was deducted from my account and the order was not placed. Did not receive any confirmation from Ajio regarding the order. The order section in the app shows 'no order placed' even though the amount has been deducted.

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Address: Ajio

I returned my watch on September 26 2021, it's been two months it's not refunded. I'm tired of calling ajio customer and mailing them. They are even cutting my calls or putting it on hold for long time so I'll cut. Shame on ajio. The product is worth 20k. And their response is scaring me that I think I'll lose my money. Someone please help me.

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Nov 09, 2021

Updated by ASWIN KUMAR 05 First it was showing it will be refunded by September 6.then they took that away and updated in their page tht they are receiving it still and will refund after receiving.

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Website: Ajio. Com

My Order ID #FL[protected] is delivered on 23 October and I returned the product. Still the item is not picked up. I need my refund. Return ID #RT49123026. Take the product back and make refund. still they didn't call me. I am going to give a online consumer complaint against ajio. I'm going to report to government authorities. Return date is on 5 November and it is over to waiting for your refund.

AJIO Complaints & Reviews

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AJIO reviews & complaints page 72

Money deducted order not placed

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Prepaid Order ID: FL0325067328 was not delivered

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My product not picked up after so many complaints

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Return not picked

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Refund not received for product no. FL0308182208

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Refund and pick up

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Shoes

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Shoes

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Return is not being picked up

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My order FL0315118434

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Poor refund policy

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Sent me a defective product and not given the return option

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Refund not Received

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Return and refund

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2 of my issues pending since 4 months and I am not getting any resolution

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Refund

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They are not refunding my amount

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Order not placed after payment confirmation

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Refund

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For refund

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