Akbar Travels Complaints & Reviews

As i have booked the ticket online through akbar travels online on 13th September 2021 for travel date on 2nd October 2021.SpiceJet Booking PNR XIWBSH: 02 Oct 2021 Chennai-Ahmedabad -Muscat for RASU RAMASAMY due covid-19 flights has been cancelled from spice jet airline and i have initate refund request as on 18/09/2021. But online from spice jet airline it will take 2 weeks for refund travels agency. As on 18 september 2021 after continous follow with akbar travels i have snt all these as on 18/09/2021 and they refund the amount 5-7 working days reflect my account after 2 days again sending mail will further take 20-30 days for process the refund from their side. This is too long time but i said its ok you will process the refund into my account in that particular time limit. But now these time limit is over now they dont picked my phone calls as well after too many mails sent by me than just reply i will my refund very soon but its out of my mind now paitence leval has been broken. Akbar travelsonline contact number is[protected] and their mail id is [protected]@akbartravels.com My flight booking id is at[AT[protected]] My contact number is [protected] For you reference mails has been attached as a proof of conversation between me and akbar travels online

Ticket reference number AT[protected]. On 2nd sep I canceled my ticket because of that flight cancelation and Akhbar travels team told that amount will refund with in 7 to 14 days. They weekly skipping the said date.. They weekly send a sms my amount will refund with in 14 to 20days( 3days before also I get a mail like this) . Unfortunately still that amount not refunded.

After my experience I will not suggest any one Akbar Traval for vacation plan that is ok for accommodation not for food service. I work in hospitality as food and Beverage manager the break fast lunch and dinner provided by the Akbar travel is not good it’s really very bad and pathetic food..they are providing the food but not from the same hotel they get the food from local restaurants and don’t care about the quality and service and service person just dump the food in your door..

Very bad service..

Also you can call me [protected] to ask more abut my experience..

Sir/madam
Sir I’m tired to mail your company almost 2 years.almost 47 mail I send your company.yesterday They are saying (may 26 / 21)they are refund my money.but until now not credit to my bank.I send my bank statement also your customer care .so am going to complain to dubai legal department tomorrow. Do need full . . My booking Trip I’d (Ak[protected]my whats app number [protected].thank you

My sales partner Ravi Bhatinda (mobile number [protected]) not given agent commission from beginning. My agent code is 51023. Not responding my call and whatsapp since 10days. Take action immediately on him.

I just want to highlight the issue I faced with Akbar travels when I booked air tickets a few years ago.
I have called them millions of times and send them about dozen of emails for a refund however they never refund my money.

ticket number[protected]

REFERENCE NUMBER AT[protected]
CRS REFERENCE NO
M1MUNB

CRS REFERENCE NO
M1MUNB

Ref. No.
AT[protected]

Total three tickets.

My credit card has been expired and once you are ready to refund please do send me an email I will update you with my bank details.

Last but not least: Don't say We have not got any refund request I have emailed you a lot of times and also called. This is now in the public domain.

I even got one email from you
Refund
Dear Guest,

We have successfully processed your refund of INR.2068.00 for your PNR FU42YV today and it will be credited to your source of payment or travel agency in the next 7 days.

It has been about 4 months now.

My money deducted but i didnt get the ticket.

Give my money back...

I had a flight from guwahati to delhi in may 2020. The flight was cancelled. I had asked for refund many times but each time I got the same response that it will be done soon. Such poor service is unacceptable. Please do the needful and return my money.

Dear sir/ madam I am surjit singh my booking ref no. AT[protected] / PNR : 8V63L9 & AT[protected] / PNR : 9VFS95 I received massage from airindia express airlines this flight booking has cancelled so please provide me refund of tickets as soon as possible thanks

Dear sir/madam I am surjit Singh I booked air tickets from your website delhi to doha today I got a massage from airindia express airlines (Dear Guest, due to unavoidable circumstances your AI Express flight IX 175/02 Sep Delhi to Doha is cancelled. For assistance call [protected]) so sir/madam I requested to you please return my cancelled ticket amount as soon as possible my ticket PNR no is 8V63L9 and the other one is 8VFS95 thanks

We got right royally cheated by Akbar Travels .. horrible experience .. they put us in a horrible/dingy hotel. and the agent (Labeeb Aboobacker) just disappeared…… they are pathetic …
they took INR 475000/- for 3 people Quarantine Package to Maldives and did not even provide the package for 3rd person
Asked us manage they said they will refund for …
1) Food (3 Meals)
2) Accommodation - from 4 to 17 August) -
3)1 PCR Test (USD 50) -

But till date no news - LABEEB ABOOBACKER does not respond to our messages or calls even we tried contacting him through our family and friends ..

They have to refund INR 73, 672/-(the additional amount we spend)

We got right royally cheated by Akbar Travels .. horrible experience .. they even promised to refund but the agent (Labeeb Aboobacker) just disappeared…… they are pathetic …
Service : took huge amount INR 475000/- for 3 people Package to Maldives and did not even provide the package for 3 person
1) Food (3 Meals) Accommodation - from 4 to 17 August) - *not delivered*
2) 1 PCR Test (USD 50) - *not delivered* …(in addition horrible/dingy hotel selected )
Expected refund:
INR 173, 672/-
Contact Person:
Labeeb Aboobacker
Contact No.:
+[protected] ….. AND
+[protected]

Ref No: AT[protected]. Ticket No.[protected]/[protected]/[protected]. Air India has already processed the refund on[protected]. I have submitted all documents i.e aadhar card, cancelled cheque to Akbar authorities. Then why is the delay in refunding the amount. Extremely frustrating experience.

Never ever think of trying Akbar travels for your needs especially Foreign Nationals and my fellow Desi. First of all you will be handed false details, deceiving commitments and overall worst service that you ever had. You will pay hefty charges but still will end up in the middle of the desert, no matter what you make n number of complaints or weep for support, once you have paid, Akbar Travels will never give a ... about your complaints or requests..Management and Employees are greedy. Especially if you are looking for quarantine packages, Honeymoon trips or Just a travel, No..Save yourself.. its just not my experience, its of 40 + people most of them are poor and innocent labours..Akbar travels selects poor hotels that dont even provide adequate food, water and the internet Facility, you will struggle for real...Save yourself and others..

I just want to highlight the issue i faced with akbar travels when i booked my trip to armenia and then i didnot received my refund back from your company.

I booked my trip to armenia( Kochi-Armenia-Sharjah) through Shweta Manjrekar and lachlane. Initially i paid 10000 rupees upon which i got visa which i am happy about.

on 2 august i paid 65000 rupees more for which i was supposed to get the flight ticket and hotel booking confirmation, which i never got. I asked several time to agent that please give me flight details and hotel details so that i can plan but he ignored and keep postponing.Even for that 65000 rupees i didnot got even the receipt of acknowledgement which was terrible.

On 3rd august by afternoon UAE announced direct flight from India so we called to agent as said that as you didnot send us any confirmation and uae cancelled the flights so we want refund of 65000 back upon which she said we will refund only 50000 rupees and rest 25000 is our service fee which i agreed.

Today its been now 20 days and i didnot got my money back from akbar travels and i am daily following up and no one even cares to pick my call and reply on my email.

Hello, my name is Naaz. My brother works in akbar travels (Mumbai). I think this company doesn't know the real meaning of justice. I mean, my brother spent 3 years in akbar but you wont believe me, his salary is just Rs.8000. He is doing his job with his full will, expecting a good salary from his company. But NO!! They freaking dont know how to respect their employee. He got his first job in akbar at the age of 19!!.. He was a teen...For his family be ignored his teen life and got this job, expecting to solve his family issues with a good salary. This company is the worst!!!...I repeat AKBAR TRAVELS IS THE WORST!!!...I wanted to get in touch with this stupid company...But my brother wont allow me to do it...I hope they'll solve this issue soon...as you know we all need more money for our daily expenses and several issues...thank you!!

Hello, my name is Naaz. My brother works in akbar travels (Mumbai). I think this company doesn't know the real meaning of justice. I mean, my brother spent 3 years in akbar but you wont believe me, his salary is just Rs.8000. He is doing his job with his full will, expecting a good salary from his company. But NO!! They freaking dont know how to respect their employee. He got his first job in akbar at the age of 19!!... He was a teen...For his family be ignored his teen life and got this job, expecting to solve his family issues with a good salary. This company is the worst!!!...I repeat AKBAR TRAVELS IS THE WORST!!!...I wanted to get in touch with this stupid company...But my brother wont allow me to do it...I want akbar to maximize his salary!!

As discussed with Akbar Travels, they promised a 3-star hotel in Belgrade, Serbia. Instead, they provided a Motel, 175 KM away from Belgrade. Also, I'm travelling with my family.

There is no one to talk to, listen to complaints, no breakfast as promised, just bread and butter. Rooms don't have basics things like a kettle, Mirror, etc just beds and cupboards. The Hotel people says they don't know anything.

They have just dumped here in the middle of nowhere. Speaking to the agent back in India says nothing can be done now. This is so unacceptable.

I have asked for a refund/change of hotel but the agent has turned his phone off.

Greetings sir/madam

This is Hariharan and i booked ticket to and fro between amman and chennai on 7th april 2021 through akbar travels india lmited -AT[protected]. The onward and return dates were 6th may & 19th june. But due to travel ban, return flight dates were postponed & i informed to cancel and requested for refund to akbar travels on 3rd june. They confirmed by return mail and they told refund will be processed shortly. After continue mail follow ups, they told it may take 45 -90 days for refund. Airlines when contacted they told to follow with your travel agency. Here they keep on telling refund will be processed shortly but still now i have not received refund. The ticket price is almost 65000 rupees and in this tough situation, i can't able to book ticket again. I posted here with the final hope to get back my refund money. Its almost 2.5 months passed. I attached images of the conversation and tickets proof herewith for your kind action.

Greetings sir/madam

This is Hariharan and i booked ticket to and fro between amman and chennai on 7th april 2021 through akbar travels india lmited -AT[protected]. The onward and return dates were 6th may & 19th june. But due to travel ban, return flight dates were postponed & i informed to cancel and requested for refund to akbar travels on 3rd june. They confirmed by return mail and they told refund will be processed shortly. After continue mail follow ups, they told it may take 45 -90 days for refund. Airlines when contacted they told to follow with your travel agency. Here they keep on telling refund will be processed shortly but still now i have not received refund. The ticket price is almost 65000 rupees and in this tough situation, i can't able to book ticket again. I posted here with the final hope to get back my refund money. Its almost 2.5 months passed. I attached images of the conversation and tickets proof herewith for your kind action.