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Amazon India Complaints & Reviews

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Updated: Nov 18, 2025
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Amazon India reviews & complaints page 31

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S
Shakti Singh Rathoreq
from Chittorgarh, Rajasthan
May 19, 2023
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About my refund they are misleading me. I have asked for refund they said they have initiated my refund amount but I didn't receive my refund in my Bank account. Thereafter my bank raised charge dispute request but Amazon's bank says they provided me goods and services
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    P
    Pradeep kumar hn
    from Mysore, Karnataka
    May 19, 2023
    Resolved
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    Resolved

    Address: Jp nagar branch goblimara mysore
    Website: Amazon

    I am not received my refund amount from amazon 2156/- they are already credited to bank but my account was not showing please check as soon as possible
    Ifsc code KARB0000526
    ACCNT NBR [protected]
    Reference id[protected]
    +1 photos
    May 19, 2023
    Complaint marked as Resolved 
    I am not received my refund amount from amazon 2156/- they are already credited to bank but my account was not showing please check as soon as possible Ifsc code KARB0000526 ACCNT NBR 5262500101915101 Reference id 312911011822
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      R
      Ramyapatri86
      from Hyderabad, Telangana
      May 19, 2023
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      Website: Amazon.in

      I ordered few products and as per policy by Amazon I requested return for few items in those orders. No one came to pick up the orders for few days after requesting the return. So I checked order status on Amazon app to see that the returns are cancelled. I contacted Amazon customer care and they arranged re pickup. It also got cancelled without any notification to me. This happened for atleast 5 times now where I had to call customer care and then they arrange return pickup again and again and it just got cancelled without notification.
      I even spoke to their supervisor where he promised return pickup or they would refund the amount, but nothing happened. I have no clue what to do now. It just broke trust with Amazon.
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        V
        May 17, 2023
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        It was my sister's engagement last week . we are a nuclear family of 30 people. So the get together was of large members. I was having an amazon pay icici credit card of limit 2.5 lakhs+ .So we purchased a number of smartphones for our family members and so other stuff for the function. As being a prime member i should have recieved rs 12091 reward points . But as the statement generated, my reward points kept on hold and they are considering the transactions to be commercial .As being a valuable customer, i felt very bad for this happening. kindly help me out with these and get me the rewards as soon as possible
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          S
          SHASHEE GURUNG
          from Agra, Uttar Pradesh
          May 17, 2023
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          Address: Amazon india
          Website: Amazon.in

          Respected Sir/Madam, I have ordered items id[protected] for amont Rs. ₹2219/- paid already vide SBI debit card and the delivery man gave missed call many times for a second only. I am a regular customer of Amazon. You are kindly requested to rectify the fraudulent act done by the company. Thanking you
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            A
            Anaswara S.Mohan
            May 17, 2023
            Nov 11, 2023
            This thread was updated on Nov 11, 2023
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            Website: malltshop.com/index/user/login.html

            Dear Sir,
            I was introduced to this platform through an add through Instagram and WhatsApp message for part time job. First they made me add Rs.200 to their account and successfully transfered back Rs.450. Then they made me recharge and amount of 1000 and again 100 and after task completion transfered 1500 successfully to my account. After this started the fraud practice. They alloted me similarly a 6 task and asked me to recharge by starting with Rs.500 and then it increased till it reached Rs.1, 30, 000. Now they tell me its freezer and I have to pay again 63, 000 to unfreeze it.
            Please help me to get my money back. I had to lend the money from friends and family to complete thinking it will be refunded.
            They have contacted me from the phone number
            [protected]
            And a telegram account @Anna166885
            +4 photos
            Hey! Same thing happened with me. Did you get your money back?
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              T
              Tarun yadubanshi
              May 17, 2023
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              I received SMS from Amazon pay later today that rs - 1499 /- deducted from my pay later to one Amazon prime membership fee. I don't even know Amazon prime membership and this kind o[censored]nsolicited charging of my pay later .. I want my money back. Don't dare again to do this

              Please deactivate and refund my money asap
              Name : Tarun Kumar
              Date of incident: 17/05/2023
              Amazon pay later
              Order I'd:[protected]
              171:[protected]
              Mobile number: [protected]
              Email I'd: [protected]@gmail.com

              Details
              17/05/2023 One assist mfee 1499.00
              +2 photos
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                J
                Jindal Pyush
                from Roorkee, Uttarakhand
                May 17, 2023
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                I ordered [Order No.[protected]] the Air Quality Monitor, via Amazon on May 6, 2023, and received my order on May 10, 2023. However, upon unboxing the product, I noticed that the product Air Quality Monitor ‘ was missing from the packet and that it was filled only with thermacoal strips. It was a very bad experience for me. When I contact Amazon's customer support team immediately, They said, "We registered the complaint. We will resolve this issue in 4 to 5 days, so you must wait until May 16th. I'm contacting them after May 16th. They said, "We're not responsible under the amazon's policy. We don't care about this issue." My money is gone.
                Please. Check, and help me get my money or missing product back. Your assistance in resolving this issue would be greatly appreciated, and I look forward to enjoying the complete product soon.
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                  R
                  rvsmadras
                  May 16, 2023
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                  Website: amazon.in

                  I ordered TV wall mounts made payments. When the delivery person gave it, I noticed from the very cover that it was something else..When I told him, he said i only have " return" option and left. In my app, I marked it fas wrong product delivery and agreed to exchange for wall mount . However the customer service person with whom i had a chat, modified it to return and scheduled it for today (16th May BETWEEN 7 AM AND 7PM- DEADLINE OVER PRODUCT NOT COLLECTED) HENCE PREFERING A COMPLAINT, WANTING TO ENSURE AMAZON OR ITS SELLERS WHO GOO[censored]P DO NOT GO UNPUNISHED. At around 3PM the Amazon person who came REFUSED TO TAKE THE ITEM INSISTIND ON WALL MOUNT- WHAT A JOKE I AM SAYING I GOT A WRONG PRODUCT BUT HE INSISTS THAT HE CANNOT ACCEPT ANYTHING BUT 'WALL MOUNT'. HE ALSO TOLD ME THAT IN HALF HOUR I COULD SEE HIS "REJECT" AND SPEAK TO CUSTOMER CARE . STILL IT IS NOT UPDATED ! Is it deliberate or just mistake? Ehy Amazon doesnt have details of what customer must do if wrong product is delivered. IF THESE ARE HAPPENING REGULARLY IT IT NOT TIME TO ALSO FILE file a criminal complaint of Cheating (u/s420 of IPC ETC ) so that the warring seller or the delivery persons are made accountable ? AMAZON SEEMS TO BE TOO CASUAL IN ITS APPROACH TO CUSTOMERS AND DONT THEY NEED TO BE MADE TO IMPROVE THEIR SERVICES?
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                    R
                    Rocktim Rajguru Phukan
                    from Jorhat, Assam
                    May 16, 2023
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                    I cancelled an order with id #[protected], on 1st of mayOf amount Rs.1336 and Rs.1549. But haven’t received the refund till now. In the app it is showing as refund processed but it hasn’t credited to my credit card till date.
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                      A
                      Ashish Sarawad
                      May 15, 2023
                      May 17, 2023
                      This thread was updated on May 17, 2023
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                      I have ordered a realme pad tablet costed Rs 11999. But received a wrong product. I have raised a complaint to Amazon regarding this but they are updated that they are not able to provide any further support regarding this. I have a video proof o[censored]nboxing the product. What should i do now?
                      Amazon India customer support has been notified about the posted complaint.
                      Of late these incidents seem to be more frequent in Amazon . Amazon seems not address this serious issue. As your purchase amt is high, Why dont you try to file a criminal complaint against them ? it may set a precedent .
                      As the amount is huge, maybe you must prefer to lodge a criminal complaint .
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                        R
                        Remya S
                        May 15, 2023
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                        Delivery issues in Hosur, Tamil Nadu. The delivery agent denied the delivery to the after reaching the location. We requested him to deliver at a mentioned delivery address, away from the location where he had called from. He quoted he is new delivery person (we have been getting delivered many products from Amazon earlier), and he is already at the mentioned address. He was very rude. We told I am not available at home (parents were available at delivery location) i am at Chennai, how will i come and collect it. He said i cannot do anything i am already here, so i told i will have to cancel the order. He said you go ahead and cancel.
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                          @ubaid ur rehman
                          May 13, 2023
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                          Address: Askan BinLadin camp

                          Respectable Sir maim before few days I watch add amazon part time online jobs in facebook.i contact the link she is jusufi she telling me I'm the recruiter in amazon and I will guide you first of all you will registration in refferal no.when I'm done she is asking me deposit $20 to temporary I give you reward you can make withdraw.when I make withdraw is incomplete then ask me complete the order and recharge so I lost my $262 and can't make my withdraw she is asking me again to again deposit some money and get withdraw but I complete 6th order and I make my withdraw.when my withdraw is incomplete she told me deposit again he is a last order.Sir maim help me to return my money back.plz
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                            S
                            Sowmi Bakath
                            May 12, 2023
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                            Resolved

                            Address: Thiruppalai madurau
                            Website: Amazon

                            I said refund my amount 3999 on amazon pay they reflect to my old bank account its go for maintance...i called to amazon they cut my call nd did not give proper resolution
                            +1 photos
                            May 12, 2023
                            Complaint marked as Resolved 
                            I called did not got the information...did not give resolution i need my.money back
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                              K
                              kirtijha05
                              May 11, 2023
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                              Address: house no-458 ground floor uprahi mohalla mahipalpur south west delhi-110037

                              Sir i am kirti .a person who give me whatsaap for part time job .first he said that do process for this job 200rs. .i do it completely then i do tha task complete.i was try to withdrawl my money but it didn't after he said for next task then i do withdrawl then i next recharge 2000rs. Then he told to do task two times he said to recharge again and again to complete task .i do it. many times for withdrawl my money then i spend 1 lakh 30 thousand amount then my amount gone frozen and did not withdrawl I lost my amount. And then today he told me your amount is unfrozen but you spend 20 thousand then you withdrawl your amount then i refused then he told me then you loss your all money. So sir please refund my total money safely.
                              Thanks
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                                M
                                M.adnan bin adil
                                May 10, 2023
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                                Address: 2347-Razi manzil (sakhi building) 3rd floor Rod gran police chowki lal kuan bazar

                                Aaj Amazon ki taraf se ek delivery boy aaya mera paarsal lekr. Wo mujhe apni jaga par aane ke lie force kar raha tha. mainne kaha mujhe bukhaar hai. Amazon ki guide line mein likha hai ki paarsal consumer ke door per jaakar dena hai. Aur is se phele meesho Myntra bhi aye unhone kabhi na asa issue btaya jo aj Amazon ke delivery boy ne btaya. Delivery boy ne kaha mujse uske pass gadi hai. Toh mene pucha car hai. Kyu ke usne ye nahi bola tha wo bike se aaya hai ya car se. Aur mere ghar se 2, 3 minutes ki walking per car parking hai. Toh meri ye intention thi. Lekin usne bola tumhein koi sence hai. Aur pagal choode wali baat kar rha hai. Ye bol kar wo chale gaye.
                                Unka issue ye tha ke bhid wala area h. Jaha meri location hai asa waha kuch nahi. Aur is se phele bhi toh delivery boy parcel door tak dekar gae. lekin us delivery boy ko hi sirf dikkat thi.
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                                  C
                                  Chandan77jais
                                  from Bareilly, Uttar Pradesh
                                  May 9, 2023
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                                  My product was not return and instead off another product is returned which is costly.
                                  Company doesn't help me. I want my product return and get my face was back.
                                  I request for watch return and pick up boy takes the face wash and my refund initiated for watch.
                                  I want my face wash back and take back the watch.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    S
                                    Sreasi
                                    from Bali Chak, West Bengal
                                    May 9, 2023
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                                    Have received an incomplete product on dated 16.04.23 most of the parts were missing have asked for return 02 times, have communiacted the same through mail and telephone but still item not picked up or refund issues.
                                    Though the packet was sealed but accessories was missing even the motor was also not there.

                                    Order no[protected]
                                    seller-suprico
                                    product -mabron high speed 16 inches bullet fan
                                    date of order -12.04.23
                                    date of item recived-16.04.23
                                    Amazon India customer support has been notified about the posted complaint.
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                                      A
                                      AbdulAfnan786
                                      May 9, 2023
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                                      I have ordered 2 products in a deal price from amazon, but after 3 days they have cancelled my order saying seller has cancelled your order and they r not taking new orders at the deal price my order id is
                                      [protected]-4570732
                                      [protected]-8295547
                                      please take a appropriate action against amazon as well as seller from amazon
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                                        B
                                        Bulbul Dash
                                        from Bhubaneswar, Odisha
                                        May 9, 2023
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                                        Address: A/107,Ground Floor,Saheed Nagar,Bhubaneswar.

                                        I had paid 1.26 lakhs for the supply of 6 Shesha mom double bed followed by another Rs.19821/- for the supply of another Dopuble bed at Promotion rate.After deduction of all promotion I had paid Rs.19821 /- to the account of Amazon India not to any individual person or company.It was promised to supply all the beds by 08/05/23. But nothing was received.It was also mentioned by Amazon India that if the beds are not supplied by 8th May, 23 than they will start refunding the full amount.Here is nothing to do with the seller.The Seller had provided dummy transit voucher of only one item, which can be varified from the web page of Delivery Courier Service.Inspite of my repeated complaints to the Amazon People mainly the Customer care people they take it very casually with a note that dont worry we are looking after it but so far nothing has been done .No action is being taken to refund my full amount (Rs.1, 26000+Rs.19821) so far.
                                        Asit Dash.
                                        Amazon India customer support has been notified about the posted complaint.
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