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Amazon India Complaints & Reviews

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Last updated Mar 26, 2024
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Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
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Amazon India reviews & complaints page 29

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We recently came to USA and before we came my husband has bought Grey Linen Upholstered Convertible Futon Sofa Bed With Cup Holder Couch Recliner Lounger Sleeper Home Living Room Bedroom Apartment Studio Modern Space Saving Furniture Décor Multifunctional Versatile from amazon.com. Once we ( family ) came the sofa is not sufficient for us. Later we have applied for return request and we mentioned that since we came new here we can't drop...
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sarancom
from Mysore, Karnataka
Feb 15, 2023
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Amazon account is hacked and Customer card details are stolen

My amazon account has been hacked. Contacted multiple times Amazon care and no response. All linked Credit cards and debits are cards details are stolen.. There is a huge security flaw with amazon india . My complete Amazon pay balance money are stolen.. Still Amazon india customer care team not address the customer issue.

my email id : mr.saravanan.[protected]@gmail.com...
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M
me_vish_p
from INDORE, Madhya Pradesh
Feb 15, 2023
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Agaro Hair dryer

I ordered Agaro Hair dryer which i got on 3 Feb but an accessory was so i submitted the return for the product the same day then I got a notification saying i refused the product pickup which i did not as i was never contacted by amazon then i called the customer care and told them about my issue they said the issue will be solved within 72 hours i waited for 3days but nothing happened i again called the customer care told them everything...
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KaranCh08
Feb 15, 2023
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I ordered a phone and it was missing

Hi,
i ordered a phone and it was missing and your customer care is also not helping me and its been soo many months since then and still i am no tgetting any help from your side...
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S
sabyasachi14
from Bengaluru, Karnataka
Feb 15, 2023
Feb 16, 2023
This thread was updated on Feb 16, 2023
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407-3953506-1993926 order id

Address:Raj Ranpur

I had last ordered Yera Cups 6 pieces from Amazon on 8/02/2023 vide order id[protected]. At the time of placing order, delivery date was mentioned as 13/02/2023 but later same was changed without reason by Amazon to 14/02/2023.
As per tracking ID[protected], order reached to final delivery station on 11/02/2023 itself but intentionally same is not delivered by Anazon team and delivery agent is not picking calls till 6 pm...
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Nitesh A
Feb 14, 2023
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Refund delayed for more than 1 month and 15 days

I have purchased a product from Amazon on 23rd Dec 2022. It was delivered on 28th Dec. Return requested was raised on 30th Dec. Till date no executive from Amazon had contacted me to collect the refund. I have called Amazon multiple times asking them to take care of this issue. They haven't helped me with that. Last time when I had called Amazon helpline and the executive mentioned that he will fill the form so that if this time the item...
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narendra@2023
from Kota, Rajasthan
Feb 14, 2023
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Order cancellation and refund

On 15 January I placed an order on amazon and its delivery date was 21 January but the order did not receive after that delivery date automatic changed by amazon to 30 January when i tried to cancel the order they did not allow me to cancel order unit delivery date not passed so i did wait on 30 January but again they changed delivery date 10 Feb and again same reply that you can not cancel order unit 10 Feb after that 10 Feb also passed...
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Bodhisatya das
from Kolkata, West Bengal
Feb 14, 2023
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KYC

The issue is for the KYC in my account a wrong PAN card has been uploaded. My account is of Sutrishna Hazra and the PAN got updated of someone else's, i.e of Bodhisatya Das. Even though a wrong PAN card was uploaded KYC got completed successfully.
I need to correct the details and need to update my correct PAN card in my account.
The compliant Ticket id : V[protected] was raised but I am still not able to.
Can you look...
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Uma765576
from Chennai, Tamil Nadu
Feb 14, 2023
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Empty box received , Phone missing.... Iphone 114 pro max

Address:No 74/2 , pattala, Choolai, Chennai - 12 (600012)
Website:Amazon

Dear Sir / Madam

Ill Order iphone 14prod Max 256GB via Amazon on 05 February.
Ill pay net amount of 150050/- via online.
Order Received at 06 February. When i open the pracel, Mobile phone missing. Ill Attached the Unboxing video footage Link also.
When i contact amazon customer support team immediately. They said "We register the complaint. We will resolve this issue 12th feb, So you can must wait feb...
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Uma765576
from Chennai, Tamil Nadu
Feb 14, 2023
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Iphone 14 Pro max 256 GB Silver , Empty box received , Phone missing

Address:No : 72/4, pattalam, Choolai , Chennai -12 (600012)
Website:Amazon

Dear Sir / Madam

Ill Order iphone 14prod Max 256GB via Amazon on 05 February.
Ill pay net amount of 150050/- via online.
Order Received at 06 February. When i open the pracel, Mobile phone missing. Ill Attached the Unboxing video footage Link also.
When i contact amazon customer support team immediately. They said "We register the complaint. We will resolve this issue 12th feb, So you can must wait feb...
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Azad 2515
from Ludhiana, Punjab
Feb 14, 2023
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Prestige electric kettle

Prestige electric kettle problem.only 3 months use electric kettle.not work product only few time use.I am student.please help me . thanks you sir...
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A
aconcernedconsumer
Feb 13, 2023
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Havells 15 Fin Heater Refund

Amazon sent me a RS 13, 699 heater which was missing the wheels at its base. I told their customer care the problem. They investigated on their end for 3 days then told me to apply for Return for refund. I did and the item was picked up by their delivery people.

Now, Amazon is not giving me a refund and they are saying I sent back an incorrect item. Their customer service is refusing to talk about this order.

I...
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anony2023
Feb 12, 2023
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Refund of money paid

I purchased canon inkjet tank printer from amazon website. they sent me 2nd hand epson inkjet printer, not what i had paid for. i returned the item received from amazon. now amazon is not returning my money. the account specialist team says they sent the correct item. pls help me...
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Prinieeth Anand
from Coimbatore, Tamil Nadu
Feb 12, 2023
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Globe silicone case cover for boat 141 headset

Address:Patel muniyapa building, pattandur Agrahara,opposite to purvi pristine,Ecc road, itpl backside,560066, Patel muniyapa building opposite to purvi pristine

Refund processed but I didn’t receive it on my indian bank account...
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Address:Don't know
Website:www.google.com/url?sa=t&source=web&rct=j&url=www.amazon.in/&ved=2ahUKEwjr-NvBlo_9AhUBxnMBHcZsC-IQFnoECBMQAQ&usg=AOvVaw11iWiBdQ4J9QF64so00kjl

I have order a mobile phone form Amazon on 26 january and I paid my amount by debit card and then I cancelled my order then they were telling that you will get your refund with in 5-6 day but now 17-18 day over but I didn't get my money back and the order id is[protected] and I have purchase a mobile of ₹21, 999 and they were telling that we were taking action against it but they are not taking action against it. And I don't know...
+3 photos
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T
Trish27
Feb 11, 2023
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Parcel never delivered by delivery agent

Product never delivered by delivery agent. When checked on building registry delivery agent never entered building. Customer service was informed multiple times about this. Investigation team was told parcel was delivered by agent and marked the issue resolved without even looking into the matter. Delivery agent was called multiple times on delivery day but never picked up. Luckily calls were recorded by amazon...
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Yeshua
from Thrissur, Kerala
Feb 11, 2023
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I am not getting refund

I had placed two orders for Rs 749/- and for Rs 1200/- each which I cancelled later. Amazon has to refund the amounts. Till it has not come. When will I get the refund? It's time for refund. I cancelled the orders long back. I want my refund immediately.the customer care number is of no use....
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Soniamanhas
Feb 10, 2023
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Refund amount of returned items not credited yet.

I placed order for 5 items, but then I had to place a request of return of all the 5 items as the size was not appropriate.
Out of these 5 items, refund of 1 item was transfered in Amazon pay balance A/c.
For rest of the items the status that is visible on the Amazon site is that the refund is credited in my A/c whereas actually nothing is credited in my a/c and I have been following for the same from the last so many days but...
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ronajinxx
Feb 10, 2023
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Uncompleted Task

Website:work1899.com/index/index/home.html

I'm once a part time job in amazon site to accept order in order to increase their sales. So, as a task coming I need to recharge money in order to complete the task. And I already recharged ₱5500.00 to complete the 7 task. Then, on my 8th task I need to recharge again ₱11, 000.00+ to complete it. But the problem is I really dont have money, I need to withdraw it because it's for my allowance this semester in school. So, please help me...
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rukhsarkhan453
from Mumbai, Maharashtra
Feb 10, 2023
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403-0866245-5156354

I used the order number[protected] to return the item to Amazon, but despite my numerous requests, they have chosen to add credits to my account rather than refund my bank account with the money I paid for it. My money is now stuck in my Amazon Pay balance, and I want it back in my bank account that is connected to my Amazon account....
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