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Amazon India Complaints & Reviews

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Last updated Oct 1, 2022
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Amazon India reviews & complaints page 29

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Sir Amazon paid me my refund and also they provided their refrence number as equals to transection id which im providing below they did their process i don't onow where is my money get stuck please try to resolve my issue im providing my transection refrence number as transection id

Total ammount rs.2620 (rs.428, rs.699, rs.999, rs.494)
All transactions have same refrence number becouse i did whole payment in one time

Refrence number[protected]

Please resolve my issue sir
Amazon India customer support has been notified about the posted complaint.
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    I had ordered laptop worth around Rs.29000, after return request they picked up the item and then have not returned my amount .I have shared cctv footage and have contacted lots of time but are just pushing the matter, just saying wait for 2-3 days....
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    Dear Amazon
    I had purchased one HP 247 G8 laptop on 10 June, I got delivery on 14 June, but due to technical snag I requested for return and contact Customer care, they said one engineer will come and find whether it has some problem or not, a day after I got call from engineer that he can't come at my place and he is reporting that laptop is not working.
    Hence I order for exchange, next day on 16 June one pick up Boy name Rakesh...
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    I have continually received damaged products at my parents house and for a few I did not get refund even after sharing the damaged photos. Now amazon restricted my account due to which I cannot subscribe and save adult diapers for my 85 year old bedridden grandmother. Why do I need to suffer for Amazon's unprofessionalism.
    Amazon India customer support has been notified about the posted complaint.
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      Dear sir, I ordered the Cadbury dairy milk oreo chocolate from Amajon but I got the chocolate of very bad smell and taste. It was also totally melted. when I complained about the same to the customer care of Amajon he refused to return or replace the item. He replied me that he is not responsible for the quality of the product. He directly refused for any responsibility about the quality of the product....
      +5 photos
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      I have ordered a product on 20th June 2022 on AMAZON but due to size issue I placed the return request which got accepted but no one came to pick the order and it got cancelled. Then i again did the same and no one came then too to pick the order and agent not even picked my call both the time. I have contacted Amazon customer and then they scheduled the pickup on 11th July 2022 and same goes here too NO ONE CAME TO PICK THE ORDER. I want...
      +1 photos
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      I returned one product. Order Id is[protected] and it's price is 987. In Amazon refund status shows that it's credited on 23 jun but it's not reflected on my payment method so i contacted my credit card company they asked me for Refund refrence number and it's not generated yet and I raised a ticket about RRN but they keep postponing date. First they told me wait for 5 days. then when i checked after 5 days they said same thing....
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      Hello,

      Order[protected] Dt. 17 Mat 2022 is not refunded.

      Amazon team had sent to me a cheque in the name of Jayakumar without any initial by mistake. I had bring this mistake to their notice but no proper response from Amazon team.
      Have been following up with customer care teams but not proper answer received, They are extending the resolution dates and asking me to wait till 19th July finally.br...
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      As a prine member, I ordered Iphone 12 on 4th of July using my Axis Bank Credit Card. It was supposed to be delivered on 09th july but the delivery Agent forgot the parcel inspite of informing me and coming to my premises.He marked in the system that the delivery was unsuccessful as the recipient was unreachable which again is a unethical practice.

      On 10th july, As the delivery agent arrived, My son requested him to show him...
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      This is with Reference to my order no. #[protected] dated 20th June, 2022. I have purchased ONLY women's Slim Jeans through AMAZON of Rs. 1999.

      As per the email received from you (attached as pdf file), I again spoke to one of your executives, Ayesha J.

      I explained the entire issue that I have been facing since June 25, 2022.

      To reiterate, I had initiated the return of 2 jeans bought together,...
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      ORDER #[protected]
      Return Pickup Tracking ID:
      [protected]
      return pick-up was scheduled for: Monday, 27 Jun, 2022. Tthe carrier for this pick-up did not cpntact me & updated the status as return pick up verification failed . Please arrange to reschedule for return pickup & refund my money.
      Amazon India customer support has been notified about the posted complaint.
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        I received a damaged product for which I initiated the return. The return was scheduled for 8th July 2022. But no one came to pick up the item and the status has been changed to “return pick up verification failed”. I don’t know what they were verifying because no one contacted me.
        Order I’d:[protected]
        Please re initiate the return process....
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        Amazon
        Your Account Amazon.in
        Message From Customer Service
        Hello,

        As per your concern, order no.[protected] refund is initiated on[protected]. the Refund Reference No. is[protected]..

        contact with your bank.

        I hope this will help you.

        Thanks for contacting us.

        Warmest regards,

        Amazon.in...
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        Few day back I got mail saying that we are suspending your account because you're misusing it but I haven't done any such things which can affect my account.

        I'm using Amazon since many years, I tried to contact it via email and call to discuss on this suspension but I haven't got any response.

        My account email address: aadi.[protected]@gmail.com...
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        I had ordered shoes and returned it within the time period of returns. The first refund was initiated on 11th June, I had still not received it, Amazon said contact bank because they have initiated from their side, I went to the bank and they told me no refunds or any kind of transaction has been initiated into my bank account. Twice Amazon customer service told me this. Third time they told me to put my bank account details again, and I...
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        Order ID[protected]

        On 22 june 2022, I placed an order of Kitchen Knife set ₹699 and also recieved the cashback of ₹100.
        After 3 days when I returned the order I need to get it refund on my amazon pay later amounting ₹599..
        but due to limit was exceeded the refund was not successful in pay later and need to be done on bank account.
        Even when I contacted the Amazon for the refund they sauid...
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        I have ordered a laptop in amazon which I got defected then I have returned the product which is on 27 june 2022 till now I have got any update on refund status. I had reached to the customer service on 29 june, 1st july, 5 th july, 6th july, 7 th july and today .when I reached to customer service on 5 th they said will start the refund initiation to which I haven't seen any update on the amazon so I tried reaching on 6th they said initiation...
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        I have ordered a new pair of slipper, however used and an different product is delivered. When i requested refund, delivery team says we have to make a complaint as delivery package was compromised during delivery by amazon and someone changed the slippers and put old slippers. Amazon India should be responsible for this and return my refund. I have attached my order details and photo of delivered product....
        +2 photos
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        My order has not been placed but rs3024/- money has been deducted from my account on 30/6/22 and the same amount of rs was supposed to be refunded on 6/07/22 as per given information but still I didn't receive it .My order Id Is[protected]
        [protected]
        [protected]
        RRN - 75503722183016750609925...
        +1 photos
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        Amazon India Customer service is very unprofessional. They just don't care about us. I ordered a Amazon Prime item. It was marked as urgent one day delivery. They faild to deliver the item on time, then again same item was delayed for a week. When I contacted Customer service, first they gave me false promises. When they again fail to fullfill thier promise I called them. I humbly ask if there is any way to escalate or Submit compliant. They...
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