Amazon India Complaints & Reviews

I ordered a ' Giotto 32oz Plastic Leakproof BPA-Free with Time Marker & Straw Drinking Water Bottle to Ensure You Drink Enough Water Throughout the Day (Ombre Green, Purple, Large, Pack of 1) ' on 4 May 2023. The online payment of rupees 288 was already completed.

On 10 May 2023, when I checked for tracking details, it showed that the product was delivered to the customer at 12 am on Monday 10 th may Monday. However, the product was not delivered and the tracking details also seemed absurd. It appears to be a fraud.

On the invoice, the details provided are:

Sold By :
Mithi Enterprises
76/5582 third floor raighar pura, karol bagh
NEW DELHI, DELHI, 110005
IN
PAN No: CGUPK5401R
GST Registration No: 07CGUPK5401R1ZN

Order Number:[protected]
Order Date: 04.05.2023
Invoice Details: DL-[protected]-2324

I had paid Rs.1.26 lakhs through Amazon India for the supply of 6 Double bed of She shamom wood as per the description given in the website of Amazon India vide oder id no.[protected],[protected],[protected] on 02 and 03 May, 2023.Again on 05/05/2023 I paid Rs.19821/- for the supply of one Double bed of Solid Shesamom Wood as per the description of Amazon India vide Order No.[protected].My phone no.was supplied...

I lost almost 250000 i invested all my fund to the online account but i didn't get single rupee back. she is telling u should recharge completely to with draw the amount plz return my amount back i am help less now. i asked the manager regarding this, she told its completely custodian amount it will be safe. after recharging 50000 they will pay complete amount, plz help me regarding this

Dear Sir/Madam,

I am writing to bring to your attention a recent delivery issue I faced with Amazon. I had ordered a monitor (Order ID:[protected] to be delivered to my doorstep, but to my dismay, the delivery person refused to deliver the product and instead asked me to come and collect it from their location.

I was informed that the delivery person had reached my address, but refused to deliver the product citing reasons that were not valid. I was shocked to hear this, as I had paid for the delivery charges and had expected the product to be delivered to my doorstep.

I am extremely disappointed with the service I have received from Amazon and would like to express my grievances. The reason for ordering the product online was to avoid the hassle of physically going to a store to purchase it. By asking me to come and collect the product, it defeats the purpose of online shopping.

Furthermore, I would like to bring to your attention that the product was returned to Amazon due to the delivery person's negligence. This has caused inconvenience and frustration to me as a customer.

I would appreciate it if you could investigate the matter and take appropriate action to ensure that this does not happen to any other customer. I request you to please make arrangements for the product to be delivered to my doorstep. Now I have received a message that your amount will be refunded soon. With whose permission you have cancelled the order. Who asked you for the refund??and who asked you to cancel the order?

I hope that you will take the necessary steps to resolve this matter at the earliest. Or else i will seek the help from consumer court and i will be filing a complaint against amazon India and the delivery agent.

Thank you for your time and attention.

Sincerely,
Hafiz Abdulla CM
Managing Director
Hafiz Associates
[protected]
[protected]
[protected]@gmail.com
[protected]@gmail.com

Hi,
I'm Lokeshh from Chennai, TamilNadu.

I have ordered two items on Amazon for my Girlfriend birthday. It shows delivered. But I haven't received it yet. Tried chatting and called customer care. They say it has been escalated. But no update after that. The birthday got over and I'm still yet to receive an item. This is really frustrating.

I'm still surprised that how can a delivery agent do that without even contacting me. I guess he simply dropped off the parcel somewhere. This could have been prevented if they had OTP for delivery because the delivery cannot be completed without getting the OTP from me.

I'm attaching the order number for your reference #[protected] Thanks in Advance

It is very disappointing with Amazon India,

I ordered a product M19 Wireless In-Ear Earbuds TWS 5.1 Large Screen Dual LED Digital Display Touch Bluetooth Headphones Mini Compact Portable Sports Waterproof Stereo Earphones, on 9th April 2023 for Rs 649. Still, I received a faulty product from the seller.

Amazon team picked up a return on 17th April 2023. Pickup Tracking ID:[protected]. We expected a refund to come on 20th April as per Amazon’s given timeline, but I have not received the refund to date. As per Amazon’s account, they showed a refund credited to your original payment method but still not credited to my amazon pay wallet.

This is urgent; please help me as soon as possible. Thank you

Ordered the following item ORDER PLACED 17 April 2023 TOTAL 6, 550.00
ORDER #[protected], this was delivered on Apr 21 and I found some parts missing so I initiated a return. Pick up was scheduled for 27 th April which was not EXECUTED by Amazon. Subsequently spoke to customer service etc. and raised another return request which was scheduled for May 4th which was also not executed. Today when I tried to process another request the system would not allow me to do so as the time window was over! Clear case of cheating and stalling to ensure the return and refund does not happen. Kindly help.. thanks

Hi please return my money back iam facing lot of problems

Tracking id[protected] item dudki vegetable cutter ammount- 499/-(POD) deliver to Vandana walke adres-babhulsar khurd, Dist-pune 412220 dilivery dt.- 03 April 2023 above item ready to return by me so items are not work as per company advertise detail function of part fraud, it's fraud consists to me so this item I return & amt 499/- will emediat return to me pl.help me.agai

I ordered all in one dell black color all in one dektop from amazon on date 29/03/2023 whose order number is[protected] price was 80990.00 rupees payment through upi pay on delivery order delivered on date 01/04/2023 but the product is difrent silver color and quality not being good I bought the goods by date RETURNED ON 10/03/23, No Replacement or MY REFUND OF RS.80990 IS NOT CREDITED IN MY UPI BANK ACCOUNT, PLEASE PASS MY REFUND BY ORIGNAL PAYMENT METHOD, OTHERWISE I Its complaint of cheating of AMAZON in NATIONAL CONSUMER GRIEVANCE

I ordered a smart watch using credit card on amazon money was debited...
Amazon account in hold after adding money in amazon pay balance.. While contacting customer service they always saying 24hr..
Oder was not delivered because of account hold...
My amazon pay balance also gone..
Issue date - February 2023 contacted customer service many times in February, march, April in 2023..

Hi im from SA saw this add on social mesia Amazon..i was first in contact with someone on whatsapp then i was assigned to a tutor on telegram all went well after my first recharge/deposit completed my task order without any hassles got my earnings of so +=R300 I was then asked if id like to continue i ofcourse said yes im here to get rich just earn a few rand extra as a single mom and the soul provider..i recharged with R500 started with my task 20 task orders again i had to recharged 600 this continued again i had to recharged i ended up sending rhem R7922 my monthly earnings i was left with 5 orders bt first had to recharge with R7811 in order to continue my task orders they encouraged to ask friends and family and borrow the money...im still trying to get my money frm them 3months down the line...all of a sudden i can not see the amount i invested the tutor gave some sort of an excuse i didnt buy i can only see what they say is my commission...please any1 thats still considering joining this platform they are SCAMMERS RUN...im still struggling financially now im even worse than before i joined Amazon...it makes me FURIOUS that people can take ones hard earning money without feeling bad...I DESPERATELY NEED MY MONEY BACK

This is regarding my order #[protected] placed on 17th April which was out for delivery stage( after waiting so many days) on 28th April at that time it was cancelled by amazon on 29th April without having any discussion with Customer. Now, due to this I ordered another extended warranty order #[protected] which is related to order #[protected] now it's waste of money which worth's 2k the refund order will reimburse but 2nd order it's waste of money because prev order was cancelled by amazon.

My refund is getting delayed, its been three days from the pickup time the return status in not updated in the system, how much time will it take to return the order if i reside in the same city as seller ORDER #[protected]

18.000 MONEY Fraud AGENTS ME PLEASE help Me I CAN Suicide

Recived diaper which gets soiled in few mins, made atleast 20 calls to amazon to solve this.

either they hang up the call or say speak to disributor

My order with number[protected] i ordered 3 quantity but received only two quantity... But i paid for 3 items. The package was closed with tape on it... My items was missing in that i request u to either send me items or refund. I am attaching the label of packages with cover where it's clearly mentioned that both product contained single quantity... It's openly mentioned on packages. But amazon specialists team saying they can't refund or send me product... It's totally unfair with me. They are not ready to listen. It's customer exploitation and unfair practices by amazon...

My Last working day in Amazon was 14th March and i have still not recived my full and final settlement amount.
I have been in touch with erc-exit india team from last 1 month through email but I am not getting any update from them.
There are 2 tickets which they have opened from last 1 month and is still in open state without any proper clarification.
Amazon owes me a very huge amount ~ 20 lakhs and this issue is not...

Hi,

I ordered walnuts via amazon ORDER #[protected] and to my surprise i received an item with an expired date, poor quality and less than what I paid for. I ordered for 1 KG and I received 250 gram pack.

Order ID:[protected]Rs. 2, 078.00)
Order ID:[protected], (1, 068.20)
we have placed the order on 1st March 2023.

On 4th march we are supposed to get the delivery of the product, as we did not receive the product, I have request for cancellation, and for that we have waited for 7 days,

On March 24, 2023 we got a confirmation mail that refund has been process since then we have not received the amount and we are not able to cancel the product also, and none of the customer service executives are answering properly and they are not giving any updated either by chat or by call.

We are corporate customers and actually we should get the refund after 45dasy at least, no one doing the needful. Kindly process the refund, it is something unfair dealing with us.

We are booking products in amazon, because of trust, kindly consider this issue seriously and refund the money back.