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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 32

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A
Aniefa sequeira
Jan 25, 2023
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Refund not reflected on Canara account yet

Dear sir
Account no.[protected]
I had purchased one product from Amazon which i had paid online using canara bank account. For which I have not received refund yet. Amazon is saying they had already processed the refund from their side successfully which is not reflecting on my account. They had send the mail of details which is required alone with the transaction I'd. Hoping for a helpful respond....
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Website:www.amazon.in

On 3rd of January, I tried making electricity bill payment of 1, 844 through amazon (Operator KSEB, Customer Number:[protected] Initially I received a message from amazon saying that the transaction has failed, just because I received a confirmation from amazon saying that the transaction has failed and also no amount was debited from my amazon pay balance, I had to make the payment again and I received a message saying that the transaction...
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V
Vitrajewellery
Jan 24, 2023
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Amazon charging incorrect referral fees

Address:India
Website:www.amazon.in

Dear sir,

I am a seller on amazon.in selling silver jewelry, the commission amazon charges for this category is 10.5 %, but from me amazon is charging 24.5% which is for fashion jewelry.

I have all the documents, I have selling approval for silver jewelry but still they are charging incorrect referral fees from me since 2020, they have charged me almost more than 2 lakh difference amount.

But...
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S
Shubhadha Iyer
from Hyderabad, Telangana
Jan 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery Agent (Udhagamandalam branch) is Refusing to Deliver Important items

Address:Udhagamandalam Delivery branch of Amazon

Pls regard this complaint very seriously, and escalate to Amazon India.

I am facing serious, repeated Non-delivery problems by Amazon delivery agent concerning essential, important items over here, my area (Zip code:- 643001) serviced by the Udhagamandalam branch. Not sure of their exact delivery center location, but my guess is, it is their Ooty branch which is 3-4 kms from where I live. This is not too far, nor too difficult...
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javidzargar
from srinagar, Jammu and Kashmir
Jan 23, 2023
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Item missing in parcel

Address:Ellahibagh Srinagar jk ut

I have order for 50 begonia flower bulbs from plantogllary nursery through Amazon under awb
[protected]

For discounted rd 449 which I paid through cr card but I received an envelope in which item we're missing and small pen cap we're in the packet.
Regards...
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K
krkrajan
Jan 23, 2023
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Product not suitable

Address:Sivanthankottai, Maviduthikottai post

Dear sir
Greetings! I have purchased LED TV MONITOR from Amazon India not satisfactory and not suitable with my device so Conveyed my grievance through telephonic conversation about my grievance redressal but not accept my request and not return send back. I kindly request to you take necessary action at your end.

With regards
Kanagarajan
Sivanthankottai Maviduthikottai post
Devakottai via Sivaganga...
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Greetings,
I have ordered Usha Aquerra DG 15 Litre 5 Star Digital Storage Water Heater with Remote (White) and instead of this I have received Usha Aquerra AX 15 Litre 5 Start Analog Water Heater.
In the attached pic you can clearly see that I have received a different model of the product (A Knob based Analog Model instead of Touch panel + Remote based Digital Model).

I request you to please look into the matter...
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R
ravikumar@12345
from Agra, Uttar Pradesh
Jan 21, 2023
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Missing Proudact, Samsung Galaxy A33 Black, 6GB RAM, 128GB Storage

Address:Appario Retail Private Ltd *Rect/Killa Nos. 38//8/2 min, 192//22/1,196//2/1/1, 37//15/1, 15/2,, Adjacent to Starex School, Village - Binola, National
Website:Amazon.com

I ordered a Samsung Galaxy A33 Black, 6GB RAM, 128GB Storage, amaunt 25, 999 Rs. but received empty box after contacting customer service they told product was available in box so please refund my amaunt

Sold By :
Appario Retail Private Ltd
*Rect/Killa Nos. 38//8/2 min, 192//22/1, 196//2/1/1, 37//15/1, 15/2, , Adjacent to Starex School, Village
- Binola, National Highway -8, Tehsil - Manesar Gurgaon, Haryana,...
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R
ravikumar@12345
from Agra, Uttar Pradesh
Jan 21, 2023
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Missing Product

Address:Appario retail private ltd. Rect/killa nos.38//8/2 min, 192//22/1, 196//2/1/1, 37//15/1, 15/2 adjacent to starex school village binola national Highwa

Same time open delivery curiar man

SOLD BY.
Appario retail private ltd.
Rect/killa nos.38//8/2 min,
192//22/1, 196//2/1/1, 37//15/1,
15/2 adjacent to starex school village binola national
Highway -8 tehsil manesar gurgaon haryana, 122413in...
+3 photos
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R
Robin V X
Jan 20, 2023
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Samsung Galaxy note 10 lite

I ordered a Samsung Galaxy note 10 lite from Amazon on 3 Jan 2023 with 1 year warranty and received the phone on 9th Jan 2023. The phone is now dead and when I took it to Samsung service center they informed me that the warranty is fake.

The phone costs 38, 000 rupees who was my 3 months salary. Please help me to claim the warranty or to get a new phone....
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R
Robin V X
Jan 20, 2023
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Samsung Galaxy note 10 lite

I ordered a galaxy note 10 lite from Amazon on 3rd January 2023 with one year warranty, now the product is dead. When I went to Samsung service center they let me know that the warranty is not valid in India.
Amazon has screwed me up.
The phones cost was 38, 000 rupees, that was my 3 months salary.

Please help me get my warranty or a replacement...
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M
Manuel Roche
from Hubli, Karnataka
Jan 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Receipt of Refund against Cancelled Order

We had ordered one Laserjet Printer worth of Rs. 34, 444/- via order #[protected] from Amazon on November 15 2022 using our login ID accounts.[protected]@lascenteur.com. After 8 days of the order Amazon cancelled the order from their side and emailed us saying amount has been credited back to our account. We checked for 7 days and no amount had been credited to our account in Canara Bank which was initially used to make the payment...
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A
Anita Jalui
from Powai, Maharashtra
Jan 20, 2023
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No refund even after 40 days

I return my product with order id[protected] on 11th dec2022 . It’s 20th Jan and still no refund .
I was issued a cheque on 14th dec with incomplete name so I requested for cancellation everytime I call up I have been asked to wait for 4-5 days and the moment the timeline is over they again ask me to wait 4-5 days . It’s 40days just doing that . I have messages from their executives assuring me that the refund will b...
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A
Anita Jalui
from Powai, Maharashtra
Jan 20, 2023
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No refund even after 40 days

Address:India

I had returned the product with order Id[protected] on 11th December .
On 14 December I receive the cheque with incomplete name so I request a cancellation on the very day it’s 20th jan and till now nada .
Everytime I call up every executive asks for 4-5 days and again when the days are up they ask for more 4-5 days .
I have messages from the executive confirming the same ....
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S
Sri Raghu Charan
Jan 19, 2023
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Damaged Product Refund Issue

Address:India

1. I ordered the Syska SSK-EBU-0302 ABS 3 Way Power Strip (White and Grey) on the 4th of January.
2. I received a defective product and applied for a replacement
3. Amazon did not deliver the replacement, and the customer service agent asked me to cancel and rebook the same product at the same price
4. Customer service agent canceled the order and placed a return order
5. Post the product was returned, the...
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P
Parth Vashishta
Jan 19, 2023
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Products missing delivery deadlines

This is the worst company in India for e-commerce. ATS has destroyed the Amazon brand, 3 more products I ordered on Amazon have been indefinitely delayed without any notification, I had to contact them to figure out it was delayed. There is no hope for Amazon changing its behavior....
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R
ragg349412
Jan 19, 2023
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Payment not received in my bank account

Firstly I have one feedback for your customer support team that they are seriously very disgusting because I m telling my issue over the call and 2 times they disconnected my call because they don't have any answer of my questions. Now listen, I don't want to waste my time and yours also. I have received my order on 05th Jan ( Safari Ray Polycarbonate combo set of small medium and large ) my order I'dis[protected]. And I have registered...
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S
S Janardhan
Jan 19, 2023
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Supply of Shampoo Sachets

Address:India

I placed order for 13 items in my cart, which included shampoo satchets of 2 different companies. After providing my card CVV and clicking pay the site sayd "These items cannot be delivered to your present address. Now hos do I find out where theyn will deliver. They have not asked for increasing quantities nor have they given an option of paying more the delivery. Unfortunately Amazon customer relationship is very bad. They have specified...
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A
ANIL SIRSATH
Jan 19, 2023
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I want to written a oneplus 80 cm smart android led tv

Address:RL PARK SILLOD , DIST. AURANGABAD, ST- MAHARASHTRA

I was purchase oneplus abdroid led tv against oder no.[protected] on 23-12-22 but product not good as shown in the app so please writtern that product and refund my money

santosh palodkar-
mob- [protected]...
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D
Dipnarayan Chaudhuri
from Alipurduar, West Bengal
Jan 19, 2023
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Return related problem

In Return procedure CONTINUE icon is INACTIVE. Return is not being possible....
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