Amazon India Complaints & Reviews

I purchased Go warranty 4 years extended warranty from Amazon on 28 March 2023 worth 6400 INR, but Go warranty doesn't provide any extended warranty or any resolution so I request return and refund from Amazon on 2nd April 2023. The order is delivered to me by go warranty via email so there is not physical product, so I contact Amazon to resolve this and they assured me that i will get my return process completed till April 6, but till now I didn't get any update. So I contact them now they giving me same excuses that they gave me earlier. So I'm in big trouble. Please help me on this matter

My order no- ORDER #[protected]. received broken piece- not getting refund after 45 days. With prime account I am getting my order in 30 days. Received fake product for ORDER #[protected] not getting refund. I have called 15 times still no resolution . Customer service people are providing false also information

On 6th April, 2023 auto payment UPI transaction for Amazon Prime membership refunded amount of Rs. 1499 not credited to my CBI Bank account.
UPI REF NO :[protected]
AMAZON ORDER : D[protected]

Complaint against
AMAZON
Online shopping mall
Mumbai

Grievance subject
What you show on net, and what you supply in reality

Grievance stands as follows

1. On your net you said, this mini microscope lens size is 35 x 40 mm. But what you supplied, the lense size was found only 1 inch by 1 inch.ie 25 by 25 mm. Why such miss leading information on your net, which amounts to cheating to people.
2. The zoom capacity you mention was 60 X. But in reality, it is not even 30X.
3. We have another magnifying glass, having capacity of 28x only but zooms far better than your supplied mini microscope. Obviously proves, your claim of 60 x is false and misleading.
4. Being constrained, we applied for return but what you did, as your app shows, our return was turned into replacement at your will, a totally wrong and illegal step at your end, not acceptable at all.
5. Under the circumstances, due to misleading and exaggerated information, refund back our money.
6. We attach hair with a PDF file consisting the order ID detail and the return request which you converted into replacement request.
7 we hope we would not be constrained to take up the matter, to the consumer court under the consumer protection act 1986.
RK Agrawal

I've been scammed my money

I ordered for Bharata 600 BC boardgame but the product never come and Amazon system says that i rejected it. This is so frustrating.. they promise items for one day delivery and they are never available. The status will show as on the day till the day of delivery and then it would change to damaged or refused status. The same thing happened with a smart watch that I didn't get even after placing orders thrice. Last time, I ordered 3 watches and yet i got the same message of damaged good again and again for all of them. Now, the same thing is happening with the game. My kid has been eagerly waiting for it to come and the seller didn't bother to deliver. Instead they told a lie and said that I refused to take it. It happened on the same day when i already recieved 2 products from Amazon but only for this I got the refusal note that too at 10 pm. When i call the customer service, it revolves around the IVR and only confirms about cancellation and return. It never connected me to any representative. There is no way to raise a complaint when this happens as the system doesn't allow us to voice our concerns.

Today I received my package from amazon which should have included two items of the same commodity. Shame on Amazon that it charged the whole amount and failed to deliver my one item. Contacting support was also hell lot of hassle. Get better Amazon

I lost my 10k in this platform, they are going to say that complete the task they only you can withdraw the amount, they are increasing task amount in every order. Now they say to reachrge with 40k after that only withdraw the money

Dear Amazon,
On 2nd March, 2023 I made an order from Amazon of three crop top combos. Two combos were having three tops each and one combo having two tops. On 6th March, 2023 I received my package from Amazon early morning. I opened my package, Package contained only single combo of two tops. Rest two combos were not there. Also the package was having Bill of all the three combos. I immediately called the delivery agent to check if my other packages are there with him or not, he said no mam. After delivering, all the three combos were showing delivered. I waited till evening. Then I contacted costumer care of Amazon, told everything about the package, so the Amazon agent raised the investigation against the seller, and asked to contact again on 10th March. I contacted on 10th March, they told me to wait again till 15th March, But due to some reasons I contacted after 23rd March and got to know from costumer care that they can't refund my money because they have delivered complete package. Being asked for more information, they only say we can't do anything as investigation has been completed and rest we told you.
My order number is :[protected]
Order date:[protected]
Sold by: STYLander

I have ordered a watch for which Amazon has charged 19995 rs as the MRP of the watch is rs. 15995. They are charging 4000 rs extra. Invoice and MRP tag is given in the photo. Details of watch- Michael Kors Analog Rose Dial Womens Watch- MK3192| B009DFSRZS[protected]. The invoice date is 02.04.2023. Ordering time was 01.04.2023. Amount charged is 19, 995 inclusive of rs. 2142.32 as GST. The MRP on th watch is Rs. 15, 995 inclusive of all taxes.

Karein classic Adult diaper pants bought on February 16, 2023 and rs 2519.40 was auto deducted from the account at 7.49 am as per the subscription, later order was cancelled but money not refunded till date.
Order Id:[protected]
Transaction Id:[protected]

Dear sir
My name is Mukesh kuldeep.I
had placed an order on 20th March which has not been delivered. And I
didn't even get the amount of my order. My order number
[protected].And i am also not able to track the order and my id is also not login.My account has been put on hold due to which I am not able to see any information.i hope you solve my problem.
Please help me.

O mesmo esquema das demais ocorrência.Eles agem de forma profissional, para nos convencer de que aquilo é um real trabalho.Investi pouco dinheiro.Uma intuição me fez questionar o mentor que estava em contato nessa semana comigo no segundo depósito achei estranho e muito relutante disse que queria sacar a tal da comissão e que se fosse golpe iria na delegacia denuncia-los.Imediatamente, ele mandou uma mensagem automática, porém veio nesse texto uns erros ortográficos, aí a casa caiu! Saquei que era estrangeiros.quando se trata de julgar a terceira pessoa.por exemplo: cumpra sua tarefa ou caso contrário não receberá a comissão"no seu Conta".
Que prendam esses vigarista!!! Boa sorte pra quem mais caiu

Hello team
This side pooja chavan from (Kalyan). who purchase one plus nord smart watch from Amazon on 20th feb and also return it on 3rd march because I don’t like the watch as much I also done payment though upi but yet not received the return amount from Amazon after aims number of calls and massages to Amazon . Amazon team said they received old Watch from me how can say this how someone can give old Watch as Return to Amazon...

On 20th March 2023, I placed order on Amazon for Samsung Galaxy A23 5G, Silver (8GB, 128GB Storage) mobile device. It was delivered on 22nd March. However, two days later, the touch screen stops functioning. So we lodge a complaint with Amazon Customer Care Service centre over their phone and they say they will schedule a technician visit on 27th March who will ascertain whether to repair or replace the mobile device. On 27th March however, the technician refuses to visit us and says that we should share the job pin so that he would arrange for refund of the mobile device. Since Amazon had specifically forbidden us from sharing the PIN over phone, without having the technician visit us, we refused. After few hours, another technician called us and once again tried to coerce us in sharing the PIN over phone without having him visit us for inspecting the phone, saying that he will arrange refund. We refused and escalated the matter to a new Amazon Customer Care Centre executive, who assured that the matter will be resolved without any delay and scheduled another technician visit on 31st March. Our worst fears came true when this technician also asked for the job PIN over phone to process refund without visiting us to check the phone.. We again refused and escalated to another Amazon Customer Service executive, who this time assured us that the replacement is being processed. We requested for refund, however, the executive gave an ambiguous answer and said that we shall receive our replacement on 2nd April. Today on 2nd April, as I wait for the replaced mobile device, the Amazon delivery person calls me and asks me if the mobile is formatted to which I say No since the mobile device touch screen is hanged. Then he mutters something and cuts the phone. Now there is no delivery of the replacement mobile device, nor any call from the delivery person, nor Amazon is bothered to call back & understand if the customer has received a resolution. I now have to again call up the Amazon Customer Care centre, talk to a new faceless executive every time, go through this entire traumatic process again of having to repeat the whole story to a new Amazon executive every time, despite they having a full view of the flow of the entire activity, answer same set of questions, put on hold for a long time, get the same response for replacement which turns out unsuccessful and an ambiguous response when asked for refund. This is causing me mental trauma and no one is able to give me a concrete resolution to the matter. I keep calling amazon and wasting my time without getting any resolution - either refund or replacement of the defective mobile device. There is no complaint email address mentioned to where I can write down my complaint. Please help since I am tired of the follow up despite having paid for the mobile and Amazon is not at all bothered to service its customers..

Hi
I have recharge 181 airtel monthly plan through amazon pay on[protected].

Its showed failed and saying refund has been initiated.
I have approached to customer service as well
Ticket-A1HJ09MOBAWVKF

Till no update.

Thanks
Sudhir

I was signed online Amazon tasks platform named AMAZON88.VIP I was invest here Rs 13000/-, but I cannot get a single Rupee, showing amount Rs 35000/- in forgen.

My name is shashank and I had ordered clothes of RS.1019 Amazon Brand - Symbol Men's Solid Regular Fit Casual Shirt (AZ-SY-RR-12A-1007_Dark Grey-Black X-Large)in Amazon on[protected] I cancelled this order due to personal reason. And on[protected]
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 74332743074307352222854 and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanks you sir

Order no:[protected]

It was canceled abruptly and I haven’t received the refund yet

Amazon said they have initiated my refund and says go to your SBI Bank. I went there thereafter i raised complaint but from Amazon side they Replied they have provided me goods and services but neither i got Product nor refund. Amazon declined my Charge back request also from bank side.