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Amazon India Complaints & Reviews

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Last updated Apr 23, 2024
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Amazon India reviews & complaints page 35

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P
priyanshi9
from Mumbai, Maharashtra
Jan 3, 2023
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My refund is not issued.

I have returned the product approximately 10 to 12 days ago for which refund was expected within 6 hours. While they are denying to refund my money by giving me false reason that I have returned the wrong product where in their delivery person has already verified it at my doorstep. Order no. is[protected] Dt[protected]....
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G
GUMPINA V V S PRASAD
Jan 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Not Delivering

Website:www.amazon.in

I have placed the order on Dec 27, 2022 and delivery date given is Jan 1, 2023, till now my order is not delivered, it is showing status as in transit, Amazon team is not responding and not giving clear information what happened, I am assuming may be the item is lost. Also, the source and Destination of item is from Bangalore to Bangalore. Please do the needful and get my order delivered soon, in 1 day.

Order No:[protected]...
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S
Sumit.Rawat
from Bengaluru, Karnataka
Jan 3, 2023
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Product received with missing parts/accessories

Address:H.No. 407, Mahaveer Creek, J.P. Nagar, Bengaluru Pin Code: 560078, Karanataka, India
Website:www.amazon.in

I, Sumit Rawat, had bough a wireless earbuds from amazon on 25th Dec 2022. The package was missing certain parts/accessories. Product and missing parts details below:
1. Product: Realme Buds Air 3
2. Missing Part/Accessories:
a) Charging Cable - 1 NO.
b) Earbud Tips - 3 No.

Please help in resolution of the above complaint.
Thanks,
Sumit...
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Samsung EVO Plus 256GB microSDXC UHS-I U3 130MB/s Full HD & 4K UHD Memory Card with Adapter (MB-MC256KA), Blue

The product has malfunctioned and return window is over. upon checking the product for authenticity i've found that the product is a fake.

Upon contacting Amazon and informing that the product i've received is a fake one amazon has refused to replace or refund....
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W
Westart communications pvt ltd
Jan 2, 2023
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Amazon Refund Amount Is Not Received

Address:Westart Communication India Pvt Ltd, 17, LALITH TOWER, ALANDUR,

Dear Sir/Mam,

Note: I check my bank refund amount didn't receive. Bank side said amount will be reverted to merchant or if refund is processed please share the UTR and trxn number.

I ordered a laptop on amazon on the 11th nov 2022. The next day i cancelled but still i didn't receive my refund amount to my bank. Amazon gives only refund reference id and tracker id. But Bank is asking if refund is processed mean...
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D
Dirisena
Jan 2, 2023
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Product Not Delivered

Hi Team,

I ordered a refrigerator on Amazon online website on 13th December paying the full amount via Phonepe with Order number as[protected] and Tracking Shipment as [protected] which was promised to be delivered on 17th December 2022, which is still the same- several call and emails has been exchanged but no positive response from the team and yet it is undelivered. They list products and take the money upfront...
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S
shailjamudgal
from Sonipat, Haryana
Jan 2, 2023
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Samsung mobile phone was ordered and got vivo v23 in samsung sealed packed box

I have ordered a mobile phone SAMSUNG (S21 FE 5g) from AMAZON on 07th december 2022, Wednesday ; which was then priced at Rs.42498. The order number was[protected]-7522. I received the courier from amazon on 10th december 2022, saturday, in the late evening (after 6 pm). When unboxed, the packet was of samsung mobile phone which was sealed from outside but the product (mobile phone) was of vivo V23 5g.
We complained in the amazon...
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G
Gourav95210
from alwar, Rajasthan
Jan 1, 2023
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Amazon id block

Address:kharithal

Me order a product and amazon cancel the order and auto cancel enable by fresh account my primary account is auto cancel any product order and cancel my order pls solve my problem

im not purchase any product pls help...

pls solve my problem...
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D
Derek Allen
from Delhi, Delhi
Jan 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not credited---fat gripz

More than a week has passed since I cancelled my order but I have not received my refund for Rs.6, 347.00 despite cancelling my order within a few hours.
The order was:
Fat Gripz - The Simple Proven Way to Get Big Biceps & Forearms Fast Used by Many NFL Players & Special Forces Soldiers (2.25 Outer Diameter)

Order no. #[protected]
Please do the needful as soon as possible...
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A
amitlakhani08
Dec 31, 2022
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Refrigerator not being repaired in warranty

Bought Amazon basics refrigerator in January 2022.
It stopped working on 11 th Nov, 2022. I lodged a complaint on 12th nov.
Today is 31st december, 2022.
No technician has visited till now. We are without the fridge since 49 days approximately.
I have complained to their helpline.. but to no avail .
I have run out of options. I dont know what to do .....
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V
Vkchoudhary
Dec 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Boat watch

Rong product send...
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A
andressa
Dec 29, 2022
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Indeed Mall quero meu dinheiro

Eu recebi uma proposta de emprego da Indeed Mall falando que ao aceitar pedidos de comerciantes, ajudamos os comerciantes da Amazon a aumentar as transações da loja e melhorar a classificação das lojas, ganharia comissão em cada pedidos, porém tinha que depositar um calor de 20 reais e cada missão cumprida ganha uma comissão em cima, entrando a cada cumprida pediam pra depositar um valor maior, ao tentar sacar eles bloqueia o site...
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H
HANCY KUMAR SHAH
Dec 29, 2022
May 1, 2023
This thread was updated on May 1, 2023
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Amazon not refunding amount

Website:amazon.in

It's been 40 days now and I have not received my refund amount of Rs. 1940/- in my account. I have contacted amazon many times for Order#[protected] bit did not get any resolution. I request amazon to please refund my money and provide a compensation for wasting my time for 40 days till today....
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I
ishamurugan
from Chennai, Tamil Nadu
Dec 29, 2022
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Complaint Not resolved even after a week.

You have not delivered the product.

But in your amozon site recorded as 'DELIVERED".

Though complaint was lodged no reply or contacted me.

Irresponsible and insensitive to customer reply

SHAME ON THE PART OF AMAON INDIA.

Where has gone the quality assurance process in Amazon?

SHAME...
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Address:India

Respected sir/madam
I, sk Roquibul Alam, ordered a samsung evo plus 256gb memory card on Amazon via prepaid ( order ID:[protected], dtd, 23rd December, this year). But today I got the memory card as duplicate/ forged. There were no original samsung 3d logo on the pack. And the sd card width colour is black ( whereas it should be white in colour as advertised). So i didn't open the package till now and opted for return / refund...
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Address:uttarkashi

Sir i order iqoo z6 5g mobile order id[protected] on 12 dec 22 with the old phone exchange, total payable 12899 on debit card, but on 16 dec exchange verification does not complete so delivery boy cancel this phone, and 16 dec they proceed refund process and they told it complete on his site on 17 dec but on 18 dec i check bank balance but money not credit to my account, i call customer they tell it take 3-5 business day, 0n 23 dec...
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Address:uttarkashi

I order a product of 12899 from amazon on 12 dec 22, and by some issue of company product not deliver to me, and they proceed refund process on 16 dec 22, and they said refund send to bank on 17 dec and they told me to wait till 23 dec but on 23 dec amount not credit to my account so i call us and we told we provide me reference number till 28 dec but they not provide me on this date and not provide any meaningful information, please provide...
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A
ArchiHari
from Varanasi, Uttar Pradesh
Dec 28, 2022
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Refund of Rs 2925 for purchased Book.

Address:Online

Dear Sir,
Amazon.in did no refund my money 2925, but at my account site it is indicated that refund made on 28 November 2022. I talked to costumer care on 14 Dec, and 22 Dec then they said that refund is still pending, and they will issue a ticket no. to reveal the transaction id so that I can inquire to my bank for transaction of same amount. To knows this ticket no and RR no (as they said) I again called at 28 December 2022. they...
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A
from Noida, Uttar Pradesh
Dec 28, 2022
May 26, 2023
This thread was updated on May 26, 2023
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Waiting for the resolution since 5 months/Amazon India Haven't received the product/Made the complaint to Amazon many times

Hi,

This is regarding the complaint I registered against Amazon India, 5 months back. I haven't heard anything till now. I am still waiting for the resolution.

Please check the attached complaint below with order id and I have also uploaded the cctv clips of the delivery agent.

Order ID:
[protected]

Hi,
I, Akansha Rawat, prime member of Amazon, would like...
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Hi,
I was writing this complaint on amazon.in. This is my order no[protected] product name sky shop solar external Tpms car tyre pressure monitoring system which was returned on 18th December 2023 and the product was delivered to seller on 22nd December 2023. My complaint about amazon.in I was informed about the seller who was cheated me sending wrong product without item in the box actually this was replacement first they...
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