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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
Complaints 20234
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Amazon India reviews & complaints page 35

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M
Mittalgulshan
from Agra, Uttar Pradesh
Apr 22, 2023
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Sir we have ordered study material from Amazon on 15/4/2023 with order ID[protected] worth Rs. 2800/- and that to be delivered by 22 April 2023. Now when we checked the delivery status of our order we get to know that our order has not been dispatched till now and the tracking number D58368863 provided by delivery partner DTDC is of 28 May 2020. It seems like it is all fake and we got cheated by AMAZON INDIA. When we tried to take up with customer service care they did not respond properly and disconnected the call without providing correct information. Neither they are ready to cancel the order or to deliver the product on delivery date.
You are requested to look into the matter and take necessary actions against the defaulters.
Amazon India customer support has been notified about the posted complaint.
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    L
    Lindu
    Apr 22, 2023
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    Address: 278CIVIL LINE'S BEHIND CENTER POINT HOTEL

    I ordered three books from Amazon..one i received other two nor received...i called them for refund ..that is 1260 rupees on 3rd April 2023 but I don't get any refund right now...today i again called Amazon they give me refund refrance number[protected]. Then I called on pnb coustomer care number...they said this is not our problem...this is Amazon Bank problem...then I again called in Amazon...then they told me this is ur bank problem...then what can I do
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      M
      m.amazon.india.user
      Apr 21, 2023
      Apr 29, 2023
      This thread was updated on Apr 29, 2023
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      ORDER #[protected], YONEX Graphite Badminton Racquet Astrox 99 Game with Full Cover (White Tiger) worth Rs 5780 not delivered. Then refused to refund. Usurped my money. A bunch of crooks, working like an organised crime syndicate committing a fraud: taking customer's money then not delivering the item, then refusing to refund and also refusing to provide proof of delivery of the specific item (which they don't have because they didn't deliver this item).
      Amazon India customer support has been notified about the posted complaint.
      More than a week elapsed since raising this complaint on this website, but no resolution yet. Does not look like Amazon India pays any attention to any communications from this website.
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        1
        1509neha
        Apr 20, 2023
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        Website: mall966.com

        The company is asking more money to recharge every time
        There are telling me that it is the last order when I complete that they are telling one more is there
        I lost 35000 please help me to get back my money
        Amazon India customer support has been notified about the posted complaint.
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          S
          Swapna meruga
          Apr 20, 2023
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          Address: Hyderabad

          Hi I already send the massage last few days back please return my money back am facing lot of problems now my amount is Freeze please unfreeze my amount i will withdraw my money no need extra amount please i will request to you please amazon team help me.
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            F
            Apr 19, 2023
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            Address: Address-A.S Shopping Center Shop No 9 Musfir Khana Next To Taj Shopping Center MUMBAI 400001 and fake of 400003

            MenuSkip to content
            Consumer Complaints CourtWe Are A Non-Profit NGO Committed To Providing Justice To Consumers
            Case Laws Articles File Complaint
            Complaint against Amazon Account Related to Address-A.S Shopping Center Shop No 9 Musfir Khana Next To Taj Shopping Center MUMBAI 400003
            Name of COMPLAINANT FAAIYYAZ CHAUDRI LIFEE CARE FOUNDATION

            Name(s) of companies complained against Amazon Seller Azhari Collection & MAH ENTERPRISE
            Category of complaint Health & Beauty
            Permanent link of complaint Right click to copy link
            Share your complaint on social media for wider reach
            Commission Coordinator India:

            FROM IHRC REGIONAL COORDINATOR OF INDIA’

            I would like to bring your Attention About Duplicate Products Amazon Seller Shop Name Azhari Collection

            Address-A.S Shopping Center Shop No 9 Musfir Khana Next To Taj Shopping Center MUMBAI 400003

            (1) Shop owner Does Not Have any Authorisation Permission to sell Panasonic electronic Products or not have any Noc or Contract To sell the Panasonic product

            (2) shop sell all china products which doesn’t hava any ISI Tasted Products Or Not Certified Products in which people do food preparation it can Harm Human Life’s

            (Oven) (Sandwich Toster) (Electronic Cooker)etc

            (3)The Azhari Collection Amazon Seller also sell chocolate Products Which Is Not Safety Cirtifide from FSSI Or Not Having purchase bill’s Which he is Selling online without any Nacessary Permission Or ISI Certificate

            (4) Azhari Collection Sell olive oil at Amazon Which He doesn’t have any franchises or any contract or any Permission Licancace

            As per Human Rights Act 1993 as a international Human Rights Commission Member i would like to demand to Cancel the ID Of The Azhari Collection Amazon Seller Which Is Doing Fraud With Innocent Public’s Which Is very Much Wrong And No One Have Any Permission To sell products of any Registed Brand to sell without any Permission or contract

            Even there is also declared fraudulent by nestle company which all avidance are been attached which clearly verify that this shop owner who is selling products in the name of all brand which is harmful & duplicate products which can cause harmful reson any human in different ways

            I appeal to check all the details of said location shop in subject who is making violation of human rights which should be stop immediately without any further questions in suspension of all Amazon account related to same shop name or by different name also is been used by owmer

            Image Uploaded by INTERNATIONAL HUMAN REIGHTS Commission Coordinator India:

            Complaint against Amazon Account Related to

            Submit Your Complaint
            Health & Beauty

            Amazon Seller Azhari Collection

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            ← Mere 2880 rs snapay m fas gye jo ki hold aa rha h bhut msg bhi kiye but koi reply nhiCar ke bar me dhoka dhadi →
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            Amazon India customer support has been notified about the posted complaint.
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              A
              Aravindhkalai
              from Chennai, Tamil Nadu
              Apr 19, 2023
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              Resolved

              Address: 5/206,5th main road, otteri extension, Vandalur, Chennai, 600048

              Am ordered one rotating led light in AMAZON INDIA, ordered date on 14.04.2023, order id[protected]
              Seller selling price 249rs,

              After delivered the product i am shocked, product price only 100rs, printing in product box MRP 100 rs,

              seller against selling the light MRP rate,
              Extra 149 rs scam,

              Please need your support sir/mam
              +3 photos
              Jul 13, 2023
              Complaint marked as Resolved 
              Stil now complaint not resolved, need judge
              Amazon India customer support has been notified about the posted complaint.
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                P
                Priyank Mamar
                from Mundi, Madhya Pradesh
                Apr 19, 2023
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                I ordered a product from Amazon.it is a levis mens slim jeans and i received different jeans whose order id is[protected]. Register email ID is sandeep.5.[protected]@gmail.com . Its a huge loss for me.and customer care is not helping me .i am a prime customer of amazon.then also facing such issue.plz help me with refund . Product is with different brand with levis tags
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                  A
                  Alfina Nakhuda
                  from Valsad, Gujarat
                  Apr 19, 2023
                  Nov 11, 2023
                  This thread was updated on Nov 11, 2023
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                  Address: delhi

                  I am joining amazon part time work from home add money recharge and task complete and get commission i will 1st task complete and withdraw money in my account. next 2nd task is high amount order 18000rs and get commission 24000rs so i will pay and last final order is 56000rs and 68000 get commission also pay 56000rs and compete the task. than final amount is 1, 83, 900rs. so i will withdraw money in my account but company tell me your amount is high so you 20% tax so tell ok you deduct my 183000 and than i withraw my money but not agree and i will pay 36, 786rs tax and than i withdraw money so suddenly new rules employee tell me you have not complete the task in 1hour thats why your account is freeze. and unfreeze amount is 1, 00, 000rs pay and than withdraw your amount.
                  +4 photos
                  Amazon India customer support has been notified about the posted complaint.
                  Am also facing same problem bro we are doing something this very bad
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                    A
                    Amahle
                    Apr 19, 2023
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                    Address: India

                    I was told there's an online job opportunity but never explained the rules before, I was told to buy things for people and later was told to deposit money that I will get it back, the money kept on increasing until I could not do it any more. All I want is my money back
                    Amazon India customer support has been notified about the posted complaint.
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                      S
                      Sahaya Moralus
                      Apr 18, 2023
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                      Address: Amazon Online Purchase

                      I ordered Samsung S20 FE 8GB RAM & 128GB storage Cload Navy Colour from Amazon on 31st Mar-23. Delivery person delivered the product on 1st Apr-23.But I have received an Iphone 14pro Max Master Copy mobile (Not Original).
                      I have complained to customer care that I have received an Wrong product and they have registered & told me that they will investigate and arrange for refund or replacement within 5 working days.
                      There is no response from their side & I connected today & asked about the issue. They are telling Seller sent correct item only, they won't refund or replace the item.
                      I said, I have Unboxing Video proof that I have not received the right item but they disconnected the call without giving a solution. They are not even ready to hear my words.
                      +3 photos
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                        E
                        Einskey
                        Apr 17, 2023
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                        I bought two of the same product from Amazon Renewed and Refurbished, which I scheduled to return since it wasn't really an effective product. It took me three calls and two complaints to finally have the item picked up more than two weeks after the scheduled date. The delivery guy who came for the pickup claimed that he only has to pick up one item, but I had placed pickup for both and the app also showed the pickup was for two of the items. So, I gave him both and he confirmed the pickup, which in turn showed up on the app, saying pickup was complete for the items. But, when I saw it hadn't shown to have reached the seller in the app, I reached out and found from customer service that the item I sent was the wrong one, and they led me to an email to appeal to the claim, but ultimately they made the final decision to not give me the refund till I return the "right" product, which I already did. And it doesn't seem as though I'd get even the item back.
                        Amazon India customer support has been notified about the posted complaint.
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                          S
                          Swapna meruga
                          Apr 17, 2023
                          Apr 18, 2023
                          This thread was updated on Apr 18, 2023
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                          I have lost my 1.5 lakh in same platform i don't know what to do with that i need money for my son operation these people ask me to pay now i m stuck please if someone now HELP me to get my amount...God will bless you please i request ..either i have no way...i will commit suicide...I will write amazon company name and suicide please help me .help me.
                          +27 photos
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                          Amazon is such a big company which company is not right to cheat like this A lot of people are safaring because of the work you are doing please return all our money.
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                            D
                            Drshafi
                            from Srinagar, Uttarakhand
                            Apr 17, 2023
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                            My return request was cancelled many time after that my product was successfully pickedup. When I returned the product delivered boy told me your pickup is done your refund will be issued withen 3, to 5 business days I returned the product right product and i don't gent refund till date when I contact customer care they told me your product wasn't reached our fullfilll center we help you regarding in this issue so please and please i request you please refund my amount.

                            order id :[protected]
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                              D
                              Drshafi
                              from Srinagar, Uttarakhand
                              Apr 17, 2023
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                              Address: All over india

                              My return request was cancelled many time after that my product was successfully pickedup. When I returned the product delivered boy told me your pickup is done your refund will be issued withen 3, to 5 business days I returned the product right product and i don't gent refund till date when I contact customer care they told me your product wasn't reached our fullfilll center we help you regarding in this issue so please and please i request you please refund my amount.

                              order id :[protected]

                              order id :[protected]
                              Amazon India customer support has been notified about the posted complaint.
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                                D
                                Drshafi
                                from Srinagar, Uttarakhand
                                Apr 17, 2023
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                                Address: Nagbal ganderbal
                                Website: Www.amazon.in

                                I returned the item I want to refund
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                                  G
                                  Apr 16, 2023
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                                  Address: Ahmedabad

                                  No call received from delivery boy but got the notification that I rejected the order. Called amazon and they said order is cancelled but called delivery boy after that and he said will bring today. I asked him why on amazon it is showing delivery cancelled and asked his name. He immediately cut the call. Have all the recodings with delivery boy and amazon agent and screenshot too.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    naveenjakhar
                                    from Bengaluru, Karnataka
                                    Apr 15, 2023
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                                    Address: Colive Boston, Bangalore

                                    I have ordered a mini refrigerator from Amazon India worth rs7990, it was suppose to be delivered on 3rd April 2023, as I was not available due to office hours at the building, I requested the delivery person to keep my order on the building reception and he said he have kept it there. When I came back and checked, the package was not delivered, I contacted to building security team and saw CCTV footage for the time. No one came to deliver the parcel from Amazon and entered the building. I raised my complaints to Amazon many times, but they are not ready to co-operate and give the details of the delivery person, not even looking into the issue, I have the proof that nobody from Amazon came to deliver my parcel, I am ready to share the CCTV footage for reference (not able to attach here as the file size exceeding the given limit) from (11:00 - 11:30) as the delivery person called me at 11:14 am in morning. Please take some action against this irresponsible behaviour of Amazon India.

                                    Asking for full refund.

                                    Date of incident: 3rd April 2023
                                    Order Details: (in screenshot)
                                    ordered date - 01-Apr-2023
                                    Expected Delivery date - 03-Apr-2023
                                    order Id[protected]

                                    Naveen Jakhar
                                    [protected]
                                    +2 photos
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                                      A
                                      Apr 14, 2023
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                                      Address: chikkanayakanahalli

                                      Sir we have not been given any kind of information so I request to return only the money we have paid
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                                        R
                                        Realme narzo 20 a
                                        Apr 14, 2023
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                                        Address: Near post office ward no 10 city - wadrafnagar state - chhattisgarh
                                        Website: Amazon

                                        Order date - 22/03/23 ammount - 460 rup. RRN[protected]
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