Amazon India Complaints & Reviews

Hi,

I have ordered air cooler and its damaged and not functioning. Then immediately called to customer care and raised return request. i have called customer care many times. Amazon send mail to seller care but no response. then escalated also. but no response. i am keep asking by amazon saying self return. Day1 i am saying i can't do. I don't know where to do and busy with personal work. They are simply wasted my time without any help...I don't what to do next?

I did the recharge on 2 april 2019 from my indian bank debit card of rupees 369, recharge was not successful that day and the amount had been debited from my account no [protected] and till now i have not received my refund of rupees 369.
Amazon india said that they have already generated my refund and my bank didn't ready to accept it.
So please take necessary action against this case and please send my refund in my account [protected].
Payment reference id is[protected].

Dear sir
My Canara Bank Account No.[protected]
My Canara Bank Customer ID is:[protected]
I purchased a product from Amazon Online Shopping on 9th of this month using my canara bank debit card Rs. 2165.52/- and cancelled on 10th of this month. same was not received and I asked then for refund. As per their confirmation refund was initiated on 16th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund the amount of Rs.2165.52/-. Amazon Customer Care Executive told me that you contact with your Bank Customer Care Executive. When I
contact with my bank customer care executive then they are told me until n unless Amazon don't provide the refund how can they will credit into my account, Amazon provide me one reference number which is ( Refund Reference Number[protected]. They have provided which the refund reference number is[protected] when I shopping with Amazon that time reference number is same and I already show this thing to bank but still same situation, I tried to call amazon India several times but every time they told me it takes 24 hrs and every time new person pick up my call and provide different solutions, I also send some mails to Amazon regarding this issue but same answer all the time. One day Amazon told me they want the scan copy of my passbook from date of purchase till current date, I also provide the scan copy which act as proof that amount is not credited into my account, after that I call Amazon they said they already issued on 10th April and repeating same things again and again, now I am fed up with amazon response so I am sending the proof of my passbook scan copy, some emails by amazon and my order summary, please check the attachment and help me as soon as possible please its a request from my side. I had contacted your customer service number they is no proper response hence I mail you. Please check and confirm the status if your response was worst in mail too I'm going to file in banking ombudsman.

Dear sir
My Canara Bank Account No.[protected]
My Canara Bank Customer ID is:[protected]
I purchased a product from Amazon Online Shopping on 9th of this month using my canara bank debit card Rs. 2165.52/- and cancelled on 10th of this month. same was not received and I asked then for refund. As per their confirmation refund was initiated on 16th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund the amount of Rs.2165.52/-. Amazon Customer Care Executive told me that you contact with your Bank Customer Care Executive. When I
contact with my bank customer care executive then they are told me until n unless Amazon don't provide the refund how can they will credit into my account, Amazon provide me one reference number which is ( Refund Reference Number[protected]. They have provided which the refund reference number is[protected] when I shopping with Amazon that time reference number is same and I already show this thing to bank but still same situation, I tried to call amazon India several times but every time they told me it takes 24 hrs and every time new person pick up my call and provide different solutions, I also send some mails to Amazon regarding this issue but same answer all the time. One day Amazon told me they want the scan copy of my passbook from date of purchase till current date, I also provide the scan copy which act as proof that amount is not credited into my account, after that I call Amazon they said they already issued on 10th April and repeating same things again and again, now I am fed up with amazon response so I am sending the proof of my passbook scan copy, some emails by amazon and my order summary, please check the attachment and help me as soon as possible please its a request from my side. I had contacted your customer service number they is no proper response hence I mail you. Please check and confirm the status if your response was worst in mail too I'm going to file in banking ombudsman.

Order#[protected]
Date of order :[protected]
Delivered :[protected]
I have ordered the Belt but it is not possible to wear it up due to size difference and its non-elasticity . There is no contact number of seller given and it is not of any use.
I am unable to wear as it is stuck in between and no seller contact number or email id is provided
It is really bad as for online products, if size does not fit or a customer is not able to wear, why should we pay
there must be return option
With no return, it means that there products are defective
And hence people will return, so they mark products as non -returnable
it is really disgusting
I want refund for this item

Please help

Megha Sachan
Mobile :[protected]

Sir
I ordered a redmi battery bm 44 on 17/04/19. I received the consignment today. The redmibattery bm44 which i received is large in length and it does not fit in my phone. The item was sold by ecosmos by royal it official. The gate no is27bflps8277n1z9. The battery in my redmi phone bm44 is smaller in size than the one i received. Can i return the battery

Dear sir
My account no[protected]
My Canara Bank Customer id[protected]
I purchased a product from Amazon Online Shopping on 9th of this month using my canara bank debit card Rs. 2165.52/- and cancelled on 10th of this month. same was not received and I asked then for refund. As per their confirmation refund was initiated on 16th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund the amount of Rs.2165.52/-. Amazon customer Care Executive told me that you contact with your Bank customer care executive. When I
contact with my bank customer care executive then they are told me until n unless Amazon don't provide the refund how can they will credit into my account, Amazon provide me one reference number which is ( Refund Reference Number[protected]. They have provided which the refund reference number is[protected] when I shopping with Amazon that time reference number is same and I already show this thing to bank but still same situation, I tried to call amazon india several times but every time they told me it takes 24hrs and every time new person pick up my call and provide different solutions, I also send some mails to Amazon regarding this issue but same answer all the time. Oneday Amazon told me they want the scan copy of my passbook from date of purchase till current date, I also provide the scan copy which act as proof that amount is not credited into my account, after that i call amazon they said they already issued on 10th April and repeating same things again and again, now i am fed up with amazon response so I am sending the proof of my passbook scan copy, some emails by amazon and my order summary, plz check the attachment and help me as soon as possible plz its a request from my side. I had contacted your customer service number they is no proper response hence I mail you. Please check and confirm the status if your response was worst in mail too I'm going to file in banking ombudsman.

No one has contacted me
And the Delivery status is displaying delivery attempted but held due to payment issue
Whats this
This is the 3 rd time it is showing held for payment issue there is no such issues
I’m again and again calling to customer care for this but no results yet
My delivery date given by amazon was 19/4/19 its 22/4/19 still haven’t got my product
Worst courier service you have

Dear sir
My account no[protected]
My canara bank customer id[protected]
I purchased a product from amazon online shopping on 9th of this month using my canara bank debit card rs. 2165.52/- and cancelled on 10th of this month. Same was not received and i asked then for refund. As per their confirmation refund was initiated on 16th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund the amount of rs.2165.52/-. I do want a charge dispute file this reference no.[protected] against amazon online shopping.

Hi, My name is Shelza Murmu and I had a refund of Rs 499 from Amazon which they stated they had processed on 09/04/2019 but I did not get a single penny. They provided the refund reference number "141365" which is of no use. The SBI customer care says they want the UTR number and without it they can't locate the refund. I asked for a charge dispute, they said they can't file anything it's a third party thing. When you say the same to Amazon, they say it is the UTR number (number should be 16digit) and simply just say "we are sorry we can't help beyond this...contact SBI or contact Amazon". They start to put the burden on one another. I'm fed up now. I've called several times and as usual the same ans.
Please help me get my money back. I'm confused to whose fault is it?
My SBI Account number is ([protected])

I have done the order on 9 april 2019 for rupees 8485 of moto e5 plus through atm card and account holder name shalini bajpai i have not received my refund on my account amazon refrence number 74332749100909962510589 of moto e5 plus that i have cancelled i have talk to federal bank customer care they did not helped please initiate my fund to my bank account amazon has already initiated but still i have not received in ny account please do it
Name.shalini bajpai
Payment.atm card debit
Bank branch.burlington lucknow

I have purchased one gift card worth 8k and got email from amazon that the payment is failed and they had provided option to revise the payment. With this revised payment they issued 2 gift cards. On inquiry of this, they have accepted that this is caused due to the technical error in their online portal but they are not cancelling the order which was placed due to their error. Now i am forced to use gift card of 16k even though i have not ordered for the same.

I feel this is new tricks to force the customer to buy the product from them. Request your attention on this

I had ordered the above item on 15th January 2019 and it was delivered to me. When I opened the card board box I found that the jar had already been opened and the protein powder had spilled all over the jar. (Please see the attached photos).There was no invoice and the jar was also not sealed. I asked for a return of the item and I was told that it would be picked up on the 29th January 2019. It was not picked up on that day. Thereafter, every day I have been getting messages saying that the return pick up has been rescheduled and it would be picked up that day. It has not been picked up so far. I have sent several messages to Customer Care. No response.

Order date

02-apr-2019

Order #

[protected]

Order total

14, 999.15 (1 item) the product i have ordered but not received.
They refunded me but i don't no what is the reason of failure delivery of product. Your platefarm just make me fool. You can not ensure your customer to delivery. I waiting for my money. Customer care agent and manger say just sorry. I think amazon india don't have customer complaint redressel sell.
I will take this issue cnbc awaz awaz adda and other social sites. To show amzons credibility. How irrisponsible with customer

Hi sir/madam
I was purchased some items from amazon.
Due to some reasons i was returned the items.
All items pickedup successfully from me in mentioned time and date.
But till the date no refund from amazon.
When i demand our refund they r not replying properly.
I send many mails and phone calls to amazon but till the date no refund.
Pls refund attached items from amazon as early possible.
Thanks.
Gurpreet singh
[protected]@yahoo.com
[protected]
Order details
Order date. 07-mar-2019
Order no[protected]

1. Item descriptions:
Hammonds flycatcher brown men’s laptop bag
Quantity-1
Order no-
[protected]
Pickup tracking id:
[protected]
Price-3599/-
2. Item descriptions-
Hammonds flycatcher genuine leather 15.6 inch laptop messenger bag for men office bag travel bag laptop bag messenger bag.
Quantity-1
Order no-
[protected]
Pickup tracking id:
[protected]
Price-3299/-

I have cancelled the some items of rupees 1870 through online purchasing in amazon on 4th april 2019 but the amount is not credited in my account. I talk to amazon customer care and customer care says that money has been sent to your give the reference number authorization code (Refund reference number) for the transaction is[protected]. After talking to amazon, i talked to allahabad bank's customer care but they refused to give any information based on the reference number. I m totally harassed so i request you please resolve this problem immediately thanking you.

Please remove the monthly amazon prime billing from my bank of america, alaska visa card. I have no tv service and only watch netflix on my laptop.
You have been billing me for months, and there is no cause... Or sign up. I have notified visa not to accept these charges.
A refund would be appreciated.
Please remove my name.
Sincerely,
Miranda wise

I had returned a product in march and till now they haven't issued refund.. Also stating the refund made in some other account... These frauds have refunded in some other account even after mentioning the account at the time of refund... When you place the return there is option on the website to place return and choose for the bank account for refund... I had choosen my icici bank account for refund as i take all my refunds in same account since many years... But the seller cloudtail pvt ltd and amazon are #!!! They are big time fraudulent... They are not ready to cooperate and i have filed the complaint in the consumer court regarding it... Scoundrels don't have any audacity to work ethically... They cheat hard earned money small small amounts of customers...

Kindly me refund was process for amazon.in on 10 april 2019 time 8.23 pm and the refund reference id is 72332749101910097518934 refund has not reflected in my account[protected] for canra bank since then kindly look in to the matter and do than need my atm number [protected] in amount 8999 reflect my account plz give me my humble humble request regard hashim khan

I have order a product from amazon at 3 april 2019 the product name is blue star bwd3fmrga star hot, cold and normal water dispenser with refrigerator (Standard) and the order number is order #[protected] and today is 20 april there is no updated of my product. And i talk to lost of time amazon customer services and he told me your order have already delivered and my end not received any product and i have already raise a request for refund my money back but till date not received any update and no any money. And i have already paid 7, 839.00 through my debit card. So i request to you please take an action for my complaint asap.