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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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Amazon India reviews & complaints page 449

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D
Donte
May 25, 2019
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I want to report a website that keeps deducting money from my viabuy prepaid master card and the name or the link to the website is (Amzn.com/bill wa) this particular website keeps deducting the sum of $12.99 dollars from my credit card every week. What pains me the most is that they keep using the pretense of amazon prime as their merchant and i don't have any monthly subscription with amazon please help me out i want this website (Amzn.com/bill wa) to stop stealing money from my viabuy master prepaid card
Amazon India customer support has been notified about the posted complaint.
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    R
    ridzmanish
    from Delhi, Delhi
    May 25, 2019
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    Address: S/O-ASHOK KUMAR, AUNGARI, ANCHAL-EKANGAR SARAI, 801301

    My name is manish kumar email id is ridz. [protected]@gmail.com & rmn is [protected] which is registered with amazon.in. My amazon.in account is locked from 2 or more years. I don't know the reason or maybe i forgot.
    I tried many times to unlock my account in past 2 years but i failed. I try to contact customer care but they tell they can't help me.

    Thank you
    Amazon India customer support has been notified about the posted complaint.
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      I would like to suggest all customer that please do not buy anything from amazon india, specially during offer period.
      I never gone through this kind of very bad experienced with amazon india, in last 10 years of my online shopping experience.
      As per amazon india customer executive that all risk is belong to customer only if customer buy any product from amazon india specially during offer period.

      Actually, i...
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      R
      Raman Deep Singla
      May 25, 2019
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      Hello,
      My refund (Of rs.994) from amazon a few days ago issued but i can't get my refund. I called amazon costumer care but they asked they issued my refund, there is some technical error from your bank. So, please resolve issue and give my refund as soon as
      My refund reference number is:[protected]
      Last digits of my bank account is *9153
      May 25, 2019
      Complaint marked as Resolved 
      My registered mobile no. Is 9478566187
      Amazon India customer support has been notified about the posted complaint.
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        O
        Osho Raman
        from Mumbai, Maharashtra
        May 24, 2019
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        (A) i ordered a book entitled "leadership material: how personal experience shapes executive presence" on 15-may [order id:[protected]]. The amazon customer care cancelled the order on my request on 20-may, and told me that i will receive the refund by 24-may. However, i have not received the refund for the same by 24 may. Kindly assist regarding this issue.

        (B) i ordered the following 3 books on 23-may, and then cancelled the order of these 3 books by mistake:
        1. Start now get perfect later
        2. 13 steps to bloody good parenting
        3. Thinking smart

        I then re-ordered these books on 24-may. I want to cancel the order placed on 23-may, and not the re-order placed on 24-may. Please help me get confirmation that i will be refunded for the cancelled order of the 3 books ordered on 23-may [order#[protected]], letting me know the maximum time the refund will take.

        Thanking you
        Yours sincerely
        Osho raman
        Contact: [protected]
        Email: [protected]@gmail.com
        Jun 10, 2019
        Complaint marked as Resolved 
        One mature and responsible Amazon customer care representative (Jaya Lakshmi) at once initiated my refund and gave me confidence that i will receive my refund by 20 June. Finally i got back my refund on 10 June. We need more of such active members in the customer care department. Otherwise the other customer care representatives were just hopeless and couldn't solve my issue for almost a month. My advice to everyone is this: The only solution to get back your money/refunds is to KEEP DOING FOLLOW-UPS AND KEEP RUNNING AFTER THE CONFUSED CUSTOMER CARE TILL YOUR LAST BREATH. If the problem is still not resolved, then file a police complaint.
        Amazon India customer support has been notified about the posted complaint.
        May 27, 2019
        Updated by Osho Raman
        (A) Today i received the book "leadership material: how personal experience shapes executive presence". However, the Order ID is not mentioned on the packaging or anywhere else. I had ordered this book twice:

        i. first order ordered on 15 May [ with Order ID:[protected] ], which i later cancelled on 20-May
        ii. second order ordered on 23 May [ with Order#[protected] ], which i don't want to cancel.

        i have done the payment for both the orders using online SBI. However, i have not yet received the refund of Rs.354.75 for my cancelled order [ Order ID:[protected] ].

        Please ensure me that i don't receive this book for the second time, and that i receive my refund of the cancelled order in my SBI account [ account number:[protected] ], at the earliest.

        (B) Similarly. i have not received the refund of Rs.815 for my order with order Id[protected]. Please avail me the refund in the same SBI account [ account number:[protected] ], at the earliest.

        i don't know why am i not getting any response. The service is very slow and poor quality. Why are the above mentioned issues taking so much time to get resolved????
        May 29, 2019
        Updated by Osho Raman
        i have still NOT received my refund of Rs.354.75 for my cancelled order [ Order ID:[protected] ]. Please let me know for how long do i have to continue doing this follow-up????

        i cancelled the order on 20-May and today is 29-May. How long will it take for the refund to be given to me????
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          S
          sudeshna bhowmik
          from Delhi, Delhi
          May 24, 2019
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          Address: Hyderabad, Andhra Pradesh, 500017

          I am a very old customer of amazon india. I am shifted recently in hyderabad. Whenever i order anything there is always create an issue for delivery the packages. I have written in address it is mty office address i need the packaging after 9 and before 5. But the delivery boy always call me after 6.30 and ask me for delivery the package. I have complained about this in amazon customer care they never take this thing seriously it is not happening for first this is fourth time it is happening the delivery will in another time or the delivery boy will not pick up the phone.
          Amazon India customer support has been notified about the posted complaint.
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            G
            Gs001
            from Amritsar, Punjab
            May 24, 2019
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            I ordered a samsung a50 6gb/64gb phone from amazon india being sold by appario retails on 19/05/2019 fro 22990. The price of phone dropped to 21490 on 24/5/19 and i got delivery of phone after price slashing. I called helpline that price was reduced before i got the delivery of phone. So excess money charged be redeemed to me. But helpline executive gave vague explanations.
            Amazon India customer support has been notified about the posted complaint.
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              G
              Ganeshshirsat090
              from Mumbai, Maharashtra
              May 24, 2019
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              Address: Ahmednagar, Maharashtra, 414102
              Website: WWW.AMAZON.COM

              My name is sakshi bajpai i have already customer in central bank of india and my mo. No [protected]

              Maine 16 tarik ko apne account se 289 ka transition kiya tha due to online payment aur amazon se ek cream purchase ki thi jiska procduct maim3 cancell krke refund ke liye apply kiyatha aur amazon ki trf se refund initiate ho chuka 17 may ko jiska reference no[protected]
              Hai pr abhi tk mere acciunt me paise nii aye ye kaisa fraumd h agr jld se jld mere account mein ye ammoint initiate nii hota hai to maine police mein complain krungi please mera refund mujhe wps kr dijiye 😣😣😣😣😣😣😣😣
              Amazon India customer support has been notified about the posted complaint.
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                M
                Manasi Adak
                from Delhi, Delhi
                May 24, 2019
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                Address: pan india, Mumbai City, Maharashtra, 400074

                I had order subject toy in amazon with delivery charges for delivery in the morning by 1100 hrs, in the morning the amazon delivery boy called up in and told the shipping will be late as they have received it late and he will deliver it by 1230. At 1230 the status they updated is they could not contact me and they would deliver the toy and it will be delivered by tomorrow

                My kid is eagerly waiting for the toy. I am disappointed at the way amazon has caused mental agony to me and my 7 years old daughter.
                I want package deliver today as promised.

                Order no[protected] dated 23.05.2019
                Complaint by manasi adak
                Amazon India customer support has been notified about the posted complaint.
                I have brought sparx scandal yesterday and I cancelled the order suddenly due to inputting the wrong address...
                I have debited rupees 573 suddenly and i was not credited the amount and no refund information from Amazon
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                  S
                  subodhabal
                  from Chennai, Tamil Nadu
                  May 24, 2019
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                  Address: flat# 201, Rashmi Annex( Near chunukuli), Shaileshree vihar, Bhubaneswar, 751021

                  Product name:boat rockerz 255 sports bluetooth wireless earphone with immersive stereo sound and hands free mic (Active black)

                  The earphone stopped charging. The light doesn't come up but the earphone gets heat.

                  I had bought this earphone on 13-mar-2019. Order#[protected]. It already has the warranty. Please replace the product at the earliest and send it to same address.
                  Amazon India customer support has been notified about the posted complaint.
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                    Y
                    Yashwanth Sakaray
                    from Bengaluru, Karnataka
                    May 24, 2019
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                    Respected sir,
                    I have to receive 2749/- from amazon as refund to a product which they are claiming that the amount has been refunded on 15/5/2019 but i have not received any such refund in my bank account till 24/5/2019. I even contacted sbi customer care they are asking for utr no which neither amazon.in is giving nor able to generate it from sbi online. Please help in this issue

                    Thank you
                    Amazon India customer support has been notified about the posted complaint.
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                      A
                      Aaish12790
                      from Mumbai, Maharashtra
                      May 24, 2019
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                      I have ordered number of books from amazon. But when i received my order one product harry potter 7 volume paperback collections was missing. During receiving the package i said delivery boy that harry potter collections is missing he said to me that sir i only received these packages which i m deliverying may be some other delivery boy will delivered it by today. Then i inform the same to amazon customer service they assured me that by some means of errors your order is showing delivered it will be delivered to you by next 5days. But even after 5 days i didn't received my order then i again call amazon customer service now they said we are raising the investigation as the amount of product is high and after 5days i again called them to know the status of my complaint. Now they are saying there investigation is complete and there is no product missing from their side.
                      Please suggest what can i do now?
                      Amazon India customer support has been notified about the posted complaint.
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                        K
                        keerthi patnaik
                        May 24, 2019
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                        Address: 560022
                        Website: amazon

                        Hi,

                        I have placed an order for
                        Nr mart handy chopper kitchen manual vegetable onion cutter in 500 ml with 4 blades on 7th may and received the item on 12th may which was paid by pod, but the product was not working so i have placed a replacement order on the same day with order id[protected], amazon return id: drwxqnpqrrma and tracking id[protected], product pick up was done but i have cancelled the product as i got a better product. Now i haven't received the amount that i paid. Neither there is an option for tracking the refund status which is not even helpful. Customer care was not responding properly. I except my refund to be done asap.
                        Amazon India customer support has been notified about the posted complaint.
                        May 28, 2019
                        Updated by keerthi patnaik
                        This is unbelievable, I have raised the complaint before 4 days and no one had contacted me from amazon. It is so useless and I am not at all happy with the service.
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                          M
                          Mani kamal
                          from Chennai, Tamil Nadu
                          May 23, 2019
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                          Address: Vellore

                          Iam manikandan i was applying Amazon Recurment in quiker app and offtar the week call from the Amazon recurment hed officer in your resume was shot listen so you will send the education certificate, photo copy, I'd cort so i will send offtar call to next day your opponent send applications filled and send uniform fees 1650 in union bank+4990account opening+4990 insurance to name of visal i was snd the money I am calling to the mobile no. [protected] no response
                          Amazon India customer support has been notified about the posted complaint.
                          May 24, 2019
                          Updated by Mani kamal
                          This all photo copys the Amazon jop carrier forgeries so anybody searching many times online forgeries

                          May 24, 2019
                          Updated by Mani kamal
                          The Amazon jop forgeries mobile no[protected], [protected] vimal and hari so please avoid the jop phone call fools
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                            Nilanjan89
                            from Bardhaman, West Bengal
                            May 23, 2019
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                            Resolved

                            I have cancelled my order - Makeup Revolution Illuminating Fixing Spray, Order id - #[protected]. I have cancelled it on 10th May. I have called there customer care, they said that the refund will be credit in 2-3 working days. After 2 days I haven't got any refund. I again called them. They were making some excuses and they called me to wait for extra 3-5 days. After 10 days today (23rd May), they are again making excuses and they are telling me to wait and they have no exact date for the refund.
                            This is a very cheap behaviour from Amazon. I want my refund as soon as possible.
                            Please help me out there regarding this...
                            Jun 4, 2019
                            Complaint marked as Resolved 
                            Amazon India customer support has been notified about the posted complaint.
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                              Avinash Pitta
                              from Ponnur, Andhra Pradesh
                              May 23, 2019
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                              Address: 18-11-26/19A kudhus nagar Near diesel loco shed Vijayawada, 520003

                              I've ordered an consignment on 30 April but till date did not receive that delivery. When I contacted you guys in 16 may I was told that within 48hrs it'll be received but still the response is negative.
                              Please look into the issue and send delivery ASAP
                              Order date 30-Apr-2019
                              Order #[protected]
                              Tracking ID:[protected]
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                                G
                                Girish K Gohel
                                from Mumbai, Maharashtra
                                May 23, 2019
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                                Address: E-2/43,omshanti nagar.makarba road vejalpur ahmedabad, Ahmedabad, Gujarat, 403-8936099-6596350

                                Your return pick-up is scheduled for: friday, 12 apr, 2019, 07:00 - 13:00 the phone number we've given to the carrier for this pick-up is [protected]

                                Pickup address
                                Girish k gohel
                                E-2/43, om shanti nagar makarba road. Vejalpur, ahmedabad
                                E-2/43, om shanti nagar makarba road. Vejalpur, ahmedabad
                                Ahmedabad, gujarat, 380051
                                Phone: [protected]
                                Pickup time:
                                Friday, 12 apr, 2019, 07:00 - 13:00
                                Pickup tracking id:
                                [protected]
                                Amazon India customer support has been notified about the posted complaint.
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                                  D
                                  Dhanageo
                                  from Mumbai, Maharashtra
                                  May 23, 2019
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                                  I am dhanalakshmi. I ordered headset from amazon on 12th may 2019. Product was not good, so i returned it back on 13th may 2019. But i didnt get my refund back

                                  If i call customer care (Amazon),

                                  Our refund of rs.499 has been processed successfully on 5/14/2019. The amount should reflect in your account by 5/20/2019.

                                  The authorization code (Refund reference number) for the transaction is 932889.

                                  In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

                                  Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

                                  I even enquired canara bank, but they are saying, still refund is not initiated.

                                  So i need to make a complaint on both amazon and canara bank.

                                  Take a required action to refund my money 499/- on both sides.
                                  Amazon India customer support has been notified about the posted complaint.
                                  Sir,
                                  I am ABOOBACKER from chennai (INDIA). My state bank of india savivng account [protected] deducted for 2985 rupees for dated on[protected]. reason for amazon prime membership using debit card.. I didn't apply any amazon membership
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                                    M
                                    Madhan Raj E
                                    from Annamalainagar, Tamil Nadu
                                    May 23, 2019
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                                    Address: 2/357A,GANDHI NAGAR,1ST MAIN ROAD,PADAPPAI, Kanchipuram, Tamil Nadu, 601301

                                    Dear sir,

                                    As i place order in amazon for 2 watches unfortunately it will returned & refund initiated from amazon, but still i cannot get amount
                                    Received in my account, as then contact through bank they said pls contact amazon for clear the amount, but amazon said the refund process completed, please do needful for me & need status of amount clearly.
                                    Amazon India customer support has been notified about the posted complaint.
                                    Dear Sir / Madam,

                                    As I Place Order A Watches In Amazon Unfortunately It Will Returned & Refund Will Initiated Though Amazon, But Amount Not Received Still date, Contact Through Bank & Amazon Both Of Them Claim each Others, but My amount Nor Received, Please Clear the Amount
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                                      bhadaktiya
                                      from Gurgaon, Haryana
                                      May 23, 2019
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                                      Address: Chittorgarh, Rajasthan, 312001

                                      Mene refigerator order kiya yeprepaid product he, jo ki[protected] ko nikla hua he aur[protected] ko destination chittorgarh aa chuka tha, 11:55am usko out for delivery dikha diya, aur raat ko 10:06pm pe delivered dikha diya jabki mereko koi product nhi mila na hi koi product ki delivey se related call aaya, amazon fraud kr rhi he mere saath, mene phele paise de diye issliye delivered dikha diya jbki product muje mila hi nhi, dhokha he mere saath, frusted ho gya bht me, ek business chalane k liye customer satisfaction jaruri he lekin amazon ke pas paise aa gye toh delivered dikha diya, customer care p baat ki fir bhi bolte h galti se ho gya hoga, tumhara galti se ho gya khene se kuch nhi hota, paise toh customer k ja rhe he na essa cod wale product p kyu nhi krte he, isme paise phele de diye issliye, fraudd kiya h amazon ne, aur saath me gati courier company ne. Muje mera product nhi mila he please aaj ki date me paise wapas dilane ka kast kre...

                                      Regards
                                      Ravi
                                      [protected]
                                      Amazon India customer support has been notified about the posted complaint.
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