Amazon India Complaints & Reviews

On m y credit card there is a charge that i don't know what the charge is for it's from amazon. Please check in to this for me. This charge was made on march 13 in the amount of 75.80. I don't see anything that i have ordered in that amount. Thank you for your help. I have heard nothing but good things about amazon.in fact i give my grandchildren a amazon card every christmas. If somebody has stolen my account information please let me know. Please send me a refund on this matter linda brewer

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Mr Niranjan

from Bengaluru, Karnataka

May 21, 2019

This id order refund not yet refunded plz check refund my money quickly

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Mr Niranjan's reply, May 18, 2019

407-3685479-1075508 this id order refund amount ofshould be not yet refunded plzplz refund money quickly

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Firstly, my heartfelt condolences to your employees in case they are blind because not once but twice it happened that the product received is not even remotely similar to what I ordered even after exchanging it. If it's unavailable, kindly mention 'out of stock'. Do not deliver something I have not ordered. Also, kindly make sure you do not repeat the same mistake in future.

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Bulbul Aeral

from Mumbai, Maharashtra

May 21, 2019

I ordered for my Huawei Y6 II Case, Homory Huawei Y6 II Case for Folio Flip Cover on 19 April 2019. It was Dispatched
06-May-2019 and supposed to be brought to me on 09-May-2019. One month has passed and i neither got my product nor refund. Please do the necessary asap.

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Fantastic Blossom

from Mayiladuthurai, Tamil Nadu

May 21, 2019

As though I registered my time as office time, Amazon delivery agent came in the early morning to my office..He did not call us in the previous day and now without our any knowledge he returned my product to seller. Now he went unto arguing with us.

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Address: Indore, Madhya Pradesh, 452001

Bluetooth earpiece not present inside the box, they blame customer onto this, i am useless i don't know what to do, after all, five days of investigation amazon investigation team says that they have checked all the footage from cctv everything goes well during the transition so we can't do anything. I am totally dissatisfied with there answer please suggest me what should i do.

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Suryaelec

from Mumbai, Maharashtra

May 21, 2019

Your refund of Rs.649.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

The Authorization Code (Refund Reference Number) for the transaction is[protected].

In case not received my account sir plz help
My account number ending :******2884
Ifsc code: IDIB000A176

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Suryaelec's reply, May 16, 2019

Refund not revived my account
So i am complaint to the Cuvier accent

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Address: KANDIVALI EAST, MUMBAI 400101, 400101

Website: AMAZON INDIA

I purchased one redimi 6 mobile online from amazon india. To my surprised the mobile i received was not according to standard. Hence i called them to take back, amazon. Refused saying their policy is not active to take back.
Hence, i request to all, never buy any mobile from amazon, otherwise your money will go to waste.
Now my money around rs. 11, 000/= gone to waste. Don't buy any mobile from amazon. India.

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Ajay0809

from Mumbai, Maharashtra

May 21, 2019

I have received another person invoice and item with package in my name
I have attached my order details and details of item I have received
Please help me otherwise I have only one option to go in court for this issue and share details with media

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Suman Tasty Recipes

from Mumbai, Maharashtra

May 21, 2019

Whenever I reset my Amazon I'd they ask a security question after entering the otp in which it is asking of my old SBI card expiry date which I don't know since which is no longer with me.
Please help me out.

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Address: E-301,Vrindavan Residency,Near Forest Bunglow,Mehtapura, Sabarkantha, Gujarat, 383001

I had ordered HUL Pureit Classic G2 Mineral RO+UV 6 stage 6 ltr water purifier of Rs 10863 on 08 May 2019 Order #[protected] from AMAZON site. On 13 May the product was delivered to me but when I saw it was very small packet and once opened, I found a 1 ltr glass bottle.
I complained to them. They said we would do the investigation and today after 4 days when i contacted them they told that i got the correct packet and product is already delivered so now this complaint is closed.
Neither they agreed to refund the amount nor to deliver my order .

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Address: 600011

I am gokul [protected]@gmail.com i was cancelled amazon primepay membership they cancelled but

Succeeding month of dditional two month they plucked without my knowledge. I spoke with his company

Chat line three times. They told refund with in two days but not yet refunded for the past 18 months.

What will i do. Nearly 2000 and interest will be paid to me.

Now this [protected] number change to [protected] but same account. Card changed for emv

Card that is why pl refer thank you sir

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May 20, 2019

Updated by karunakaranr I am gokul i was cancelled amazpay prime membership they cancelled but succeeding month of additional two month they plucked without my knowledge. i spoke with his company chat line three times. they told refund with in two days but not yet refunded for the past 18 months. what will i do. nearly 2000 and interest will be paid to me. send complaint two days back. but not seen her why sir

May 20, 2019

Updated by karunakaranr this is my conversation over amazon chat please refer

Still my money is misused by Amazon for the two years. Need to take proper action on Amazon and also

the Bank involved in this issue.

Is Amazon sleeping on this issue. This is what a customer response from Amazon

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Midhun Kumar Thenepalle

from Tiruvannamalai, Tamil Nadu

May 21, 2019

Plz refund money imedetially sir

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S

Shivam2187

from Mumbai, Maharashtra

May 21, 2019

Not refunding my amount.
Ref. no. :[protected]

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chaten kam

from Indore, Madhya Pradesh

May 21, 2019

Delivery gay is so bad, it using so bad language and also abusing me, Product not Delivery our add of boy contact no [protected], please left this boy in your company, other wise i am not continue with amazon, i am also cancel my all order

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Address: India, Ghaziabad, Uttar Pradesh, 201010

Website: www.amazon.in

I purchased a service from makemytrip through amazon pay and it showed on the payment website that i am eligible to receive a cashback of 500 rupees however they tell me that it was an expired offer which is wrong as a customer it showed on my page that the cashback will be provided and i should be getting that i don't care if makemytrip gives or amazon but i should be getting it.

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Address: Gate no 3 skit college jagatpura, Jaipur, Rajasthan, 302017

I ordered ultimate nutrition whey protein and i found no bar code is not available then i contact with amazon customer service and arrange a replacement on 11th may then delivery station team or delivery boy cancelled the my replacement and after this i make multiple time picups from 13th may to 20th may daily delivery station team cancelled my picups and delivery boy not come at my picups location and no phone call received.

May 20, 2019

Complaint marked as Resolved

Company mail me by the email address is [email protected] And amazon mail me daily schedule of my picups but my order is not picked up currently

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Address: house no 44, BDA colony rajeev gandhi nagar, Bhopal, Madhya Pradesh, 462021

I had purchased the mi band 3from amazon.in on 14th may 2019 for rs.1998 and received it on 16th may 2019. The order number for this purchase was [[protected] ]. On opening the packaging, i found that the seal of the box containing the mi band was tempered with. And after the opening item was missing. I called customer care and told me that they file investigation you have to wait for it. After some day i called again they just say our investigation said that we sent the original product. Sorry we are not giving any refund or replacement.

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Address: Dakshina Kannada, Karnataka, 575004

Dear Amazon,
My name is shyamlal, my amazon account email id is [protected]@gmail.com.

My account is locked from past 5 months I have keep on calling your customer care service still they have no answer they said it's in investigation department and I have 14500 balance in my Amazon pay which is bought from krazybee I have cleared the balance with them I'm tired of calling your service give me the clear explanation why this is happening
14500 is not a small amount it's been locked from past 5 months need immediate explanation from your side so kindly help with this

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I have an account with canara bank ending 5738 have placed an order from amazon whuch was later on cancelled on 14 may 2018 and refund has not yet credited to my account till date. This is my third complaint regarding this issue and i m not gettong any response in this regard. Kindly, proceed to refund my credit as soon as possible as it has been more than 5 days till my refund is not credited.

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I am being charged for Amazon Prime and did not sign up for it, remove it from my account! I was almost hacked by someone claiming to be a Amazon employee! My husband and I have ordered from Amazon but never signed up for Prime. How you are trying to make it hard for us to get it off our checking account is wrong and we will contact Better Business B. We have already reported this complaint to our city's police dept. I demand a response!!!

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I placed an order in amazon, due to some problem it was not delivered, so they claim that, they have initiated refund amount to my account on 13th of may 2019. Refund reference id which they have given is[protected]. So, i kindly request you to look into the matter as soon as possible the expected refunding date was on 17th of may but, there is no message from my bank

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Address: 122018

Please refer order no.[protected] dated 16.05.2019 supplied by SBK International vide Invoice no. IN-8369 Invoice details DL[protected] dated 16.05.2019.
The order was for two items worth INR 1920/- but only one item was received.
Request supply the remaining item or refund the excess amount.
Regards,
MS Malhi

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Hello team,
I made an order from amazon.in on 4th may (Order#[protected] having harrison t-27/ bcp-0033 steel 8 levers padlock with 3 keys, a laptop bag and some plastic sheets.
Out of which the lock was not delivered to me but marked as delivered on 6th may. It was a plastic bag that they claimed to have send my order in. But the bag that i received had only two items (Bag and plastic sheets).

Amazon is now neither delivering it nor giving my money back.
Kindly help.

Regards,
Shweta singh
Ashutosh singh

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Hello i’m hafis hakkim. Recently i have purchased a book from amazon india then i paid cash through my debit card on 9th may 2019. Then after i have cancelled the order due to some personal reason. I will give the product details below

Introduction to the theory of statistics
Mood, alexander, graybill, franklin, boes, duane
Paperback
Sold by: cloudtail india
Order #[protected]

I have paid rs636 for the product. I have been contacting you so may times. And i have called amazon customer care support. And they told me that the issue will be solved by 17th may. But issue haven’t solved. And they given me a reference number for further enquiries for bank. And after contacting you i’m not getting any follow back by canara bank. So please solve my issue.

Thanking you

Hafis hakkim

Amazon India customer support has been notified about the posted complaint.

May 18, 2019

Updated by Hafi029 Sorry unfortunately I had done some wrong order id
My order id is[protected]

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I didn't get a product but it is showing delivered in my account. There should have given two items in a box but only a single product i got. After complaining about the issue they refuse to refund me back.
They have given the same tracking id to two product and delivered in the same box. I only got the sinlge item. After complaining about this issue with amazon they didn't give me any prove about their investigation and also said that from their side the item gets delivered now they can't do further inquiry. I didn't even sign anywhere or given otp to them how can they marked an undelivered item to deliver.

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Address: Kolkata

I was enquiring about ons of refunds which i have not recieved from amazon yet for some reason may be. I was seeking help about what should i do and o e customer care executive mr. Jhon britto was so rude and talking to me like i was his maid and did some mistake...
If this is the way ur executive treat consumers... Then i need to think of other option of online shipping as u know there are piles of other sites which will give me satisfaction and importance both like myntra... And quality as well... U need to teach these foreign # how to talk to ladies specifically in india..
Thank you

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Address: Ramanagara, Ramanagara, Karnataka, 1234

Bankscanara bank charge dispute amazon
Canara bank — charge dispute amazon

Dear sir

My account no[[protected] ]

I purchased a product on amazon on 24th of april using my canara bank debit card same was not received and i asked then for refund. As per their confirmation refund was initiated on 15th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number as 75503729131029440827441. I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking.

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Address: Chennai, Tamil Nadu, 600096

I ordered two of the toilet roll holder. They delivered only one. I sent a message to the vendor and there was no reply. I left a review and they called me immediately and made me withdraw the review promising a delivery of the second product with in few days. But it’s been a week and they haven’t even dispatched the product yet. I requested for a return and replacement for the order. No response from amazon and couldn’t get hold of customer service.
Now i ended up with paying the cost of two toilet roll holder for one. When i wanted to leave a review they didn't want to post.
Untrustworthy and pathetic customer service.

Amazon India Complaints & Reviews

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Amazon India reviews & complaints page 451

unknown charge to my credit card account

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delivery of a different product from what I ordered ever after exchange.

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item is missing from the box

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don't buy any mobile from amazon online india site

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1 ltr glass bottle delivered instead of hul ro of rs 10683

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amazon prime pay membership refund not yet completed

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amazon pay cashback issue

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ultimate nutrition iso whey protein 5lbs

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amazon india not refund my money complain against amazon.in its delivered empty box and not refund my money since one month.

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my amazon pay account locked with balance

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khushal k women's rayon printed jacket kurta with palazzo pant set

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I do not want amazon prime on my account!!!

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delay of refund

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short supply of tulsi dry figs anjeer zaika 900 gm ( 300x3)

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order marked delivered without delivery

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refund on my cancelled product

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didn't get the product but showing delivered

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bad behavior of a customer care executive named john britto

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charge dispute form

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did not deliver the right quantity and unwilling to replace the product

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