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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 451

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S
Sahilroy
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issue with delivery

I have purchased a pedigree puppy food (20kg) from amazon on 12th march. I was notified that the order will be delivered on or before 18march. Today is 19 march. And i have neither received my order nor have i been intimated of the reason for delay or a revised date of delivery. When i checked the track shipment on website, i found out that the consignment has reached patna on 14-15 march itself. Then why they not not delivering it i don't...
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Jodi Weir
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03/14/19

Address:1754 n 2nd ave, 91784

What the # is this charge for $14.00 for? I did not give any authorization to charge my card! What more do you want i am pissed i have a charge on my card ending in 6987! What the # is this? You want more for me to say this is # and you better address this or i will really get pissed. What the # am i paying for $14.00? The complete picture is you charged my card for something i did authorize you to do, so what the # is this #? If you would...
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C
Calawaja
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bill discrepancy for months

Address:1623 Yale Stret, 71301-4633

I reported a bill discrepancy again in january on 2/19/19 and again this month of march and i am still being charged for amazon prime. I don't use it nor do i need it. Please remove these charges and credit my credit card account. The reference number is 5731 on my bill for $12.99. Each time i have been charged this amount and would appreciate it back....
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R
Rituparna Gohain
from Basar, Arunachal Pradesh
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I'm complaining amazon courier service

Address:786185

I ordered two product at the same time. The product were came to my location but due to poor currier service they did not came to me normally. I was contacted customer service and one product I got but another product returned to seller. I personally called customer service they modified and recorrect the phone number but the product not reached to me. There is no phone call from the currire service. I already paid for the both of products...
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C
Chandanmeta9
from Vasai-Virar, Maharashtra
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refund not initiated. order pending for more than 18 days.

I have an Amazon account with Amazon registered mobile number [protected]. I recharged a Airtel DTH connection(ID-
[protected]) of ₹159/- on 1st March, 2019 from the above Amazon Pay Account with order Id #[protected]. Since the DTH ID number was invalid the recharge was not successful but I didn't receive my refund till now. The order status is showing Pending till now. According to Amazon's T&C any pending order if not successful...
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P
puneetsingh37
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not yet received but amount deducted

Address:Chandigarh, 106103

My Name is Puneet Singh from chandigarh. I have ordered 3 (1 Samsung Mobile + 1 JBL Speaker + 1 x Lenovo power bank) items through Amazon but receive only 2 (1 mobile + 1jbl speaker). I have received a notification pertaining that Lenovo powerbank has been delivered but when I called my family, they denied that no one delivered anything. I called to amazon customer care and I was told to wait for 4 days as this would happen. after 5 days...
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Address:C-10, A R MANZIL 1ST FLOOR FLAT B2, 110051

Dear team,

I want to inform you that an fraud transaction has been made on my amazon account dated on 05/03/2019 in the name of komparify for rs 322.00 which was not done by me. I have wrote many emails and did follow-up on phone as well but till date i didn't get back my refund. I have also submitted the proof that these transaction has not been done by me but still i am not getting any positive response on my concern. Being...
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R
rtimchen
from Dhekiajuli, Assam
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used product

Address:Amazon.in, 797112

Sir/madam,
I was very pleased with the speedy delivery provided by amazon services, but to my horror the product that i ordered was a used one. Now, i know that there are plenty of product miscarriages while delivery but clearly my product was a used one because the product was not in new condition.
My product details are as
Order date
14-mar-2019
Order no.
[protected]
And provided me...
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M
Mohitmat
from Chengalpattu, Tamil Nadu
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cheap bangles delivered instead of costly drone - fraud

Address:122018

I had ordered dji tello drone with hd camera worth rs. 12990 (Prepaid by credit card) on amazon.in on 21/2/19. Order number was[protected] the seller was ‘global digital india’. On 24/2/19. I received the package but on opening the package i was surprised to find 2 boxes of bangles inside it. The print label on the box carried the same order number but the seller was not the one from which i had ordered the original item. The...
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Address:341 HARI NAGAR, NEAR B R BIRLA SCHOOL, Jodhpur, Rajasthan, 342008

Hello sir,
My name is rahul pareek and one of your customer. My registered mobile number at amazon [protected].
I ordered some books and paid the by debit card. However, out of 5 books, 4 delivered on time and 5 one still not delivered.
Firstly they update about 5 book (How to win friends and influence people.), your parcel delivered late and your parcel delivered on 5 march 2019.

But after 5 march 2019,...
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Address:560037

I had booked one whirlpool fridge on 8th of march and it was supposed to deliver on 16th of march 2019 however they have sent me one manufacturer defective hence i have rejected the deliver as i had one option for open box inspection, as the product was defective the delivery boy has taken it back but my order status has been updated as delivered. Can you please refund my money and please take serious action on this as why you guys are not...
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R
Ramana Murthy Bharanikala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't received my order.

I ordered 2 items on 20th feb 2019

Order #[protected]

Order total : rs.583.00

Amazon placed status to delivered and didn't delivered my product.

When i call customer care they are saying as it is showing delivered on 23rd feb so they cannot give product or refund.

Without delivery confirmation from our side. How can they keep status as delivered. If they keeping...
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Address:421002

Hi i had really bad bad experience today by amazon.in and amazon delivery department there is a agent in ulhasnagar who behaved tottaly disrespectfully and used harsh language on call multiple times and purposely denied for delivery on the schedule day by amazon itself

Amazon should think 1000 times before they hire these kind o[censored]nprofessional and irresponsible people who doesn't know how to treat customers his name is girish...
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As i have ordered a product from amazon and have returned it so there was refund amount on 08.03.2019at 09:30 pm and the reference no is:[protected]. But amount has not been credited in my account till late and continuously i am contacting customer care. The product is poco f1 back cover. Kindly return my money

As i have ordered a product from amazon and have returned it so there was refund amount on 08.03.2019at 09:30 pm...
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G
gaurav nagoshe
from Damoh, Madhya Pradesh
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amount not refunded in my accounts

Address:DIGHORI,nagpur, Nagpur, Maharashtra

I book m3 band from Amazon but I cancaling that order before delivery but my amount not refund in my account. I call to Amazon customer care they say we transfer amount to 14feb, on your transaction I'd[protected] in bank . But amount not disply in accordance. Bank costumer say no any amounts refunded in your account...
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Address:Ulhasnagar, 421002

I placed order on amazon tracking id no.[protected] as per amazon delivery will be today in ulhasnagar pin code 421002 that's right but what i faced problem that was totally rude and unprofessional,

Delivery agent came he called his mobile number is [protected] and his name is girish dembani he was tottaly rude and told me delivery will be tomorrow who the hell are you deciding that you will deliver tomorrow,
br...
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P
Praveenams
from Kerur, Karnataka
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refunding amount

My account number[protected]
I purchased a 2 product on 6th of this month using my canara bank debit card same was not received i asked them for refund. As per their confirmation refund was initiated 13th of this month maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number
[protected]
[protected]
I had contacted your customer service number...
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P
Praveenams
from Kerur, Karnataka
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about refunding

Address:Belgaum, Karnataka

I am praveen sharma in amazon i have booked 2 mobile phones red mi 6 pro on 6 th march again i have cancelled the refunfed amount is not apperaing in my account please considering this issues refund my amount as soon as possible
I havr called to amazon they are given this below refernce id to contact canara bank
[protected]
[protected]
This i formation is sufficient. For refunding amount i to my account i didnt...
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S
ShadabAhmed7
from New Delhi, Delhi
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defective mobile and then issue with returning

Address:Evalueserve, Tower 4, Candor Tech Space, Sector 48, Tikri, Gurugram, Haryana, Gurgaon, Haryana, 122002

I ordered a phone redmi note 6 pro (Order no[protected]) through amazon on february 25th 2019. The phone became dead in a week without any mishappening. Amazon representatives told me that they will replace the phone with a new one. On separate 2 occasions there delivery boys didn't pick up the phone saying the phone is dead which itself is the problem that the phone has became dead in a week. Every day the representatives told...
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J
Joy0702
from Gurgaon, Haryana
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no assistance/ violation of consumer rights

Address:Faridabad, Haryana, 121007
Website:Amazon.in

My registered
Mobile no. Is [protected] and mail id is banerjee. [protected]@yahoo.com
I had purchased oneplus 6t phone on 02/03/2019 and it was delievered on 03/03/2019.
I found that the alert slider on right side of the device is in a damaged condition.
So, i asked for a technician visit and the appoinment was scheduled on 07/03/2019, that day the technician didnt show up.
I contacted amazon and they asked me to...
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