Amazon India Complaints & Reviews

Letter written to [protected]@bpl.in
Dear sir,
Kindly let me know how long do we have to wait for a part to be replaced as we cant do without the washing machine, complaint dated 07.04.2019 washing machine complaint call id - 1904j[protected]
I need to know when is the part being replaced, its already been a month since my complaint, i will be posting on amazon who is a seller of your product, how lousy service complaints are being addressed by bpl. Waiting for your corrective response, please give a reply at the earliest and number of the technician assigned.
Thanking you,
02.05.2019

Sir/ma'am
I ordered a phone and after that the phone was showing next month's day, then i wanted to cancel the product but they are not cancelling it, i have registered my complaint 10 times but they are not doing it. They are keep on saying give us 2 more days, this is kind of a mental torture for me complaining again and again still not able to get a constructive answer, if possible i want compensation to for the mental torture.

Please cancel and refund my money asap
Name:shivraj
Date of order:12/04/2019
Email address: [protected]@gmail.com

I had ordered two wrist watches from amazon on 6th april 2019 i. E, titan neo analog black dial men's watch 1698 bm01 and other was fossil venture analog digital black dial women's watch ftw6008. After opening the delivered package i found only wrist watch of titan and other was missing. I informed the customer care but they simply refused to deliver the product or initiate the refund. I am very disappointed with the response i have received from amazon. I notified the amazon team regarding the missing item (Fossil venture analog digital black dial women's watch - ftw6008, ordered on april 06, 2019) from the shipment on april 09, 2019. I was informed by the team that they are inspecting the issue and it will be resolved. After delay of 06 days i have been informed by the team that neither the ordered item will be delivered nor the amount will be refunded back.

This is not at all acceptable. I have been a regular customer of amazon amazon indiaand have never faced such a bad experience. This is a complete case of fraud where i as a customer is bearing all the loss and the company denies to take any responsibility. I have lost all confidence in the company. I would request amazon team to look into the issue and come up with an acceptable solution. There has been a complete failure of delivery of the ordered item from amazon's end. Delivering empty boxes cannot be termed as delivery completed.

So i would request amazonamazon.com to solve the issue and deliver me the ordered product or refund back the amount otherwise without further delay. I have been financially and mentally harassed. A negative response from amazon will force me to take up this issue on a different platform for grievance readressal.

Dear team,

This is to informed you that i bought a water purified of havells uv plus 8-litres uv water purifier but this purifier machine is not appropriate because tds level of water is very high in my area. Only ro purifier can be effective as i am not technical expert regarding tds and all, so i ordered this machine by mistake. The main purpose to buy this machine is to ensure health and safety of my family. As you know very well many health issue problem occurs only after drinking dirty water. If this purifier will not purify water and won't resolve my problem then what should i do with this purifier machine.
I am requesting you either to return this machine and return the money or replace with havells pro 8 liters ro uv water purifier. I will pay the difference amount.
You can check my past purchasing records in amazon, i am your loyal and prime customer and will deal in future also. So please resolve this issue as soon as possible.

Thanks and regards
Akshansh manik

On 30th april, 2019 my order had to be delivered. On that day delivery boy said me that he could not be albe to deliver my order for some problem. I appreciated also on that. The next day, he outed for delivery but he reached another location. He called me and i cleared him where to come and he said that tomorrow he would delivered that. But today he hasn't come. I call him and asked about. He said that today he cannot deliver the order. Tomorrow he will. He also added that the parcel is too big to carry. For this he has to face some problem. The delivery boy promised me to deliver that on tomorrow, 3rd may and today he had to call me about the exact time when he could deliver the parcel. For three days he is not delivering me my order. It is hanging for three days continuously. Fix it pls.

Dear sir i am harshlata and my account is in uco back kasumpti shimla and ifsc code : ucba0000565. My refund reference number is :[protected]. I called to amazon customer care they told me that your refund is already processed by their side and i also called to uco branch they told me refund is not processed yet. So plz check as soon as possible and refund my amount because i am waiting for a long time.

I have orded a product (Protien) 4-5 times, but it is not deliverd yet. Order is placed but at the day delivery the delivery agant mark the product rejected by himself. And i also have call recording oroof in which he is saying - we dont deliver the protien product at your pincode. I contact to custmer care and mention this thing. They all are saying the same thing - we are sorry, you can place another order..
I dont know what to do now.

I have ordered the Aquaras educational computer but I got wrong item inside the box.It's computer of fashion brand and use less features.i have not seen the name of Aquaras on the box and toy both. This is wrong things done by Amazon and it's showing Amazon choice. What is the meaning of it. I am not satisfied by Amazon product that why I raise it.

Dear team,

I have lost my wallet and mobile while travelling but i came to know that i did not lost them some one theft them. And made few transactions purchased from amazon of worth 47835/- in terms of various transactions (I. E 12990+10999+11999+1008+3220+2330+1999+3300) from my credit card number [protected]. Request you to hot the above said transactions with out delivering goods to the customer until further communication from either police department or by me. I have made police complaint about the issue it is under investigation request your intervention to find out this fraud.

Please find my personal details for further contact

Regards

R madan
[protected]
[protected]@gmail.com

Prime video *mz7iq34qo order number do[protected] and amazon digit'mz9181ap2amzn.com/bill w order number do[protected] you charge me 14.99 for ea. Of this, i want a refund did not authorized this, i have amazon prime please check into this and refund my card thank you jenny glosenger and please e-mail me back. I am try find out how come charging on my amazon chase card for the two unauthorized order i did not place, again check into this and return a refund jenny

Sir
I have ordered seaget 2 tb external hard disk order I D[protected] on[protected] amount INR 5949 but In the box when open I have received lux shop I have complaint on Amazon tollfree no. but they shows it was delivered to me in there investigation from there end but no one contact me.
I am highly disappointed with this.
Amazon cheated me...
Please take proper action

Name of account hakam deen i oder amazon se baroda rajsthan kshetriya gramin bank through atm card to amazon india date 04/02/2019 mobile buy that i cancelled the order same day and i did t received amount rs 2025 yet amazon se already refund successful detils a/c holder name hakam deen/ account number [protected] atm card number [protected] amazon se refund reference number[protected]/05/2019 bat i didn't not received money bank plush resolve

I have ordered product from amazon between 15 january to 15 march. But due to some reason, i have to return the product to amazon again. But i have not received the refund money of my product yet. So, i have made contact to amazon but told me that they had already refunded the money successfully so, then i made contact to bank of baroda again and again, but i received no response from them. So, i have to file a "charge dispute form". So, please give me my refund as soon as possible.

Dear team,

As per conversation had dated may 1st, 2019 at 12:05 a. M (Customer care number). I am facing technical issues in product honor media pad t3 tab, which i have received dated sunday april 28, 2019.

Screen flickr and hanging issues is found and very difficult to use.
I want replacement of this product asap.

But customer care has refuse to replace with same product with 9.6 inches as my professional requirement will be fulfill.

Looking forward positive response from team.

View order details
• order date: 26-apr-2019 order #[protected] order total 10, 499.00 (1 item)

Sincerely,
Best regards,
Amit sharma
+91-[protected]
New delhi, india

We had ordered a lenovo tablet 4 10 on april 14, 2019 on amazon india business. The registered email id with amazon india business is himanshu. [protected]@jiffy. Fitness. The order no is[protected] and delivery was made on april 18, 2019. The amount rs. 14985/- was paid online through netbanking.

Instead of the tablet, the delivery package contained an old sony dvd rom of some junk computer. We raised the complaint on april 18, 2019 night itself, shared the pics of the faulty item while on the call itself and we were told an internal investigation will be done and we will be updated within 5 business days. We dropped an email on 27-28 april again as they had gone quiet on the status and then they sent an email on april 29 saying they wont refund the money. When we called the customer care, they didn't listen to us but kept repeating that they are sorry and they wont be able to refund money.

This is highly unacceptable as we are not talking about rs 500 item. Rs. 14985/- is a lot of money and we want a refund as our ordered product was not delivered to us. We also want a compensation for the harassment that they have caused us.

Ref my order DTD 13April2019 purchase of 31ltr hicool cooler received from you on 26 April 2019 but same cooler getting heavy noise and switch off during running complent lodge to you and your reprentive also agree to replacement up to 26 April but still not responding the same complent stop please do the need as now the heavy summer and we suffering

My AC Remote is missing in AC box and even technician also made a remark that "REMOTE IS MISSING". But when i asked amazon about this, they offered me refund of money around 500 Rs only and AC company told me that new remote cost is around 1200 Rs.
This is very funny and strange that Amazon is unable to give me 1200 Rs. for this.

BAD EXPERIENCE

I have ordered gift cards to my family members using credit card. Order cancelled and then my account was kept on hold for address verification.
I have submitted my credit card statement which is same the billing address and all are correct. But they were saying that it was wrong.
I have 30000/- amazon pay balance in my account. They are not allowing me to order. I have provided all the correct information, but they are not unlocking account [protected]@gmail.com. Please resolve my issue.

Thanks.

I have ordered gift cards to my family members using my credit card. Orders cancelled and then my account was kept on hold for address verification.

I have submitted my credit card statement which is same the billing address and all are correct. But they were saying that it was wrong.

My amazon account is already KYC verified.

I have 6600/- amazon pay balance in my account. They are not allowing me to order.

I have provided all the correct information, but they are not unlocking account [protected]@gmail.com.

Please resolve the issue and take proper action since it doesn't support phone service to this address verification team.

Thanks.

I ordered one time as a guest but have been billed for two months for $9.52, $10.57 and this month for$If13.93. The credit card paid these bills that I did not authorized. Please remove my name from you`re list. I will call the credit card to stop all payments to you. Can I get reimbursed for the unauthorized
payments? If you won`t reimbursed then I will contact the credit card company to see what they can do to help me.