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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
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P
Priyanka Darbari
from Ludhiana, Punjab
May 1, 2019
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Address: 13, LIG DDA flats hastsal Vikaspuri, New Delhi, Delhi, 110018

I have ordered the Aquaras educational computer but I got wrong item inside the box.It's computer of fashion brand and use less features.i have not seen the name of Aquaras on the box and toy both. This is wrong things done by Amazon and it's showing Amazon choice. What is the meaning of it. I am not satisfied by Amazon product that why I raise it.
Amazon India customer support has been notified about the posted complaint.
I just typed my complaint. Be charged on my credit card for 6 months. Please cancel and refund the charges. $13.15 each month
Billsouth's reply, Apr 26, 2019
What else can I say. I ordered a Christmas gift for my grandson. Paid with my credit card. You have charged my credit card $13.15 for each month since then. I am requesting you cancel whatever the charge is for and refund the money you have charged my credit card under the name Amazon prime Amz.com/bill WA
Billsouth's reply, Apr 26, 2019
No more
Sir amazon to 4399 ka paymet 07/04/19 ko ho gaya tha lekine mere aaccount me refund nahe hua please requst refund your payment
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    M
    madan2019
    from Bengaluru, Karnataka
    May 1, 2019
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    Address: halasur, 560008

    Dear team,

    I have lost my wallet and mobile while travelling but i came to know that i did not lost them some one theft them. And made few transactions purchased from amazon of worth 47835/- in terms of various transactions (I. E 12990+10999+11999+1008+3220+2330+1999+3300) from my credit card number [protected]. Request you to hot the above said transactions with out delivering goods to the customer until further communication from either police department or by me. I have made police complaint about the issue it is under investigation request your intervention to find out this fraud.

    Please find my personal details for further contact

    Regards

    R madan
    [protected]
    [protected]@gmail.com
    Amazon India customer support has been notified about the posted complaint.
    Please change my Milton I ltr bottle we have purchased last year but bitter is not working.water cold capicity is very bad
    Why amount for my order refund
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      D
      donaldfg
      May 1, 2019
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      Address: 350 Mimosa ave, 19904

      Prime video *mz7iq34qo order number do[protected] and amazon digit'mz9181ap2amzn.com/bill w order number do[protected] you charge me 14.99 for ea. Of this, i want a refund did not authorized this, i have amazon prime please check into this and refund my card thank you jenny glosenger and please e-mail me back. I am try find out how come charging on my amazon chase card for the two unauthorized order i did not place, again check into this and return a refund jenny
      Amazon India customer support has been notified about the posted complaint.
      My oder Ramdev womens cotton blend semi stitched combo of 3 kruti (multi colour - free size) today morning transfer money through netbanking Amt Rs.781/- timing is 11.30. i have msg rec revised payment has failed. but bank msg rec amount transfered
      1799 I Volta Mobil lens amount not refunded plz kindly release my amount
      Santhosh 007's reply, Apr 26, 2019
      Kindly release my amount
      I am not in a business marketing
      My sim card is not working that's why I am lodging a complaint please start My Outgoing calls ASAP
      I am delivery boy for that I want my sim to get start please get my sim get start
      Sir my name is abid hussain dar from Srinagar kashmir my refund of 149 rupees has been sent by Amazon thats refence number is[protected] but did not receive money from my acc my jk bank customer service did not help me plz solve my problem my phone number is [protected]
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        M
        Mayank g
        from Sultanpur, Uttar Pradesh
        May 1, 2019
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        Address: Mayank GUPTA POSTAL ASSISTANT salempur Deoria, 274509

        Sir
        I have ordered seaget 2 tb external hard disk order I D[protected] on[protected] amount INR 5949 but In the box when open I have received lux shop I have complaint on Amazon tollfree no. but they shows it was delivered to me in there investigation from there end but no one contact me.
        I am highly disappointed with this.
        Amazon cheated me...
        Please take proper action
        Amazon India customer support has been notified about the posted complaint.
        Booked tickets on BookMyShow via Amazon pay. Amount got deducted and recieved an email saying your transaction is successful, tickets have been booked and BookMyShow has recieved the payment. Didn't receive and ticket on BookMyShow, so called them, they said transaction is failed...
        I have received amounts on my Visa that I do not know what they are for:
        On 2/19/19 an amount of$13.77 was charged on my Visa invoice and then again on 3/19/19 $13.77 was charged on my Visa. I want these two charges refunded and no more charges to my Visa.
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          A
          Alam deen
          from Mumbai, Maharashtra
          May 1, 2019
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          Address: 301030

          Name of account hakam deen i oder amazon se baroda rajsthan kshetriya gramin bank through atm card to amazon india date 04/02/2019 mobile buy that i cancelled the order same day and i did t received amount rs 2025 yet amazon se already refund successful detils a/c holder name hakam deen/ account number [protected] atm card number [protected] amazon se refund reference number[protected]/05/2019 bat i didn't not received money bank plush resolve
          May 02, 2019
          Updated by Alam deen
          Bank name board rajasthan kshetriya gramin bank
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            H
            Hrithik Maurya
            from Mumbai, Maharashtra
            May 1, 2019
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            Website: www.amazon.com

            I have ordered product from amazon between 15 january to 15 march. But due to some reason, i have to return the product to amazon again. But i have not received the refund money of my product yet. So, i have made contact to amazon but told me that they had already refunded the money successfully so, then i made contact to bank of baroda again and again, but i received no response from them. So, i have to file a "charge dispute form". So, please give me my refund as soon as possible.
            Amazon India customer support has been notified about the posted complaint.
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              S
              sharmamait51
              from Chandigarh, Chandigarh
              May 1, 2019
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              Address: East Delhi, 110092

              Dear team,

              As per conversation had dated may 1st, 2019 at 12:05 a. M (Customer care number). I am facing technical issues in product honor media pad t3 tab, which i have received dated sunday april 28, 2019.

              Screen flickr and hanging issues is found and very difficult to use.
              I want replacement of this product asap.

              But customer care has refuse to replace with same product with 9.6 inches as my professional requirement will be fulfill.

              Looking forward positive response from team.

              View order details
              • order date: 26-apr-2019 order #[protected] order total 10, 499.00 (1 item)

              Sincerely,
              Best regards,
              Amit sharma
              +91-[protected]
              New delhi, india
              Amazon India customer support has been notified about the posted complaint.
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                H
                Himba
                from New Delhi, Delhi
                May 1, 2019
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                Address: New Delhi, Delhi, 110075

                We had ordered a lenovo tablet 4 10 on april 14, 2019 on amazon india business. The registered email id with amazon india business is himanshu. [protected]@jiffy. Fitness. The order no is[protected] and delivery was made on april 18, 2019. The amount rs. 14985/- was paid online through netbanking.

                Instead of the tablet, the delivery package contained an old sony dvd rom of some junk computer. We raised the complaint on april 18, 2019 night itself, shared the pics of the faulty item while on the call itself and we were told an internal investigation will be done and we will be updated within 5 business days. We dropped an email on 27-28 april again as they had gone quiet on the status and then they sent an email on april 29 saying they wont refund the money. When we called the customer care, they didn't listen to us but kept repeating that they are sorry and they wont be able to refund money.

                This is highly unacceptable as we are not talking about rs 500 item. Rs. 14985/- is a lot of money and we want a refund as our ordered product was not delivered to us. We also want a compensation for the harassment that they have caused us.
                Amazon India customer support has been notified about the posted complaint.
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                  S
                  Satish Lolge
                  from Raia, Goa
                  Apr 30, 2019
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                  Address: Ashish housing society plot 65 Omkar nagar

                  Ref my order DTD 13April2019 purchase of 31ltr hicool cooler received from you on 26 April 2019 but same cooler getting heavy noise and switch off during running complent lodge to you and your reprentive also agree to replacement up to 26 April but still not responding the same complent stop please do the need as now the heavy summer and we suffering
                  Amazon India customer support has been notified about the posted complaint.
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                    A
                    arvind_001
                    from Chandigarh, Chandigarh
                    Apr 30, 2019
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                    Address: 160062

                    My AC Remote is missing in AC box and even technician also made a remark that "REMOTE IS MISSING". But when i asked amazon about this, they offered me refund of money around 500 Rs only and AC company told me that new remote cost is around 1200 Rs.
                    This is very funny and strange that Amazon is unable to give me 1200 Rs. for this.

                    BAD EXPERIENCE
                    Amazon India customer support has been notified about the posted complaint.
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                      S
                      sundeep yalamati
                      from Valapattanam, Kerala
                      Apr 30, 2019
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                      I have ordered gift cards to my family members using credit card. Order cancelled and then my account was kept on hold for address verification.
                      I have submitted my credit card statement which is same the billing address and all are correct. But they were saying that it was wrong.
                      I have 30000/- amazon pay balance in my account. They are not allowing me to order. I have provided all the correct information, but they are not unlocking account [protected]@gmail.com. Please resolve my issue.

                      Thanks.
                      Amazon India customer support has been notified about the posted complaint.
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                        Achanta Suresh
                        from Dahanu, Maharashtra
                        Apr 30, 2019
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                        Address: 520008

                        I have ordered gift cards to my family members using my credit card. Orders cancelled and then my account was kept on hold for address verification.

                        I have submitted my credit card statement which is same the billing address and all are correct. But they were saying that it was wrong.

                        My amazon account is already KYC verified.

                        I have 6600/- amazon pay balance in my account. They are not allowing me to order.

                        I have provided all the correct information, but they are not unlocking account [protected]@gmail.com.

                        Please resolve the issue and take proper action since it doesn't support phone service to this address verification team.

                        Thanks.
                        Amazon India customer support has been notified about the posted complaint.
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                          T
                          tharon
                          Apr 30, 2019
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                          Address: 93308

                          I ordered one time as a guest but have been billed for two months for $9.52, $10.57 and this month for$If13.93. The credit card paid these bills that I did not authorized. Please remove my name from you`re list. I will call the credit card to stop all payments to you. Can I get reimbursed for the unauthorized
                          payments? If you won`t reimbursed then I will contact the credit card company to see what they can do to help me.
                          Amazon India customer support has been notified about the posted complaint.
                          Apr 30, 2019
                          Updated by tharon
                          unauthorized billing
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                            J
                            JaniceWiggam
                            Apr 29, 2019
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                            Address: 3 Tomino Ln, 71909-2714

                            04/02 - 04/03 24692169092100837423949 amazon prime - $ 14.03
                            04/09 - 04/10 24692169099100412709921 prime video*mw21b3wno -
                            $ 16.19

                            Both charges were on my regions bank account that i did not authorize.

                            Please give credit to my account for these two charges in the amount of
                            $ 30.32. I have never authorized to charge to this account before and don't know who has done this.

                            Thanks,
                            Janice wiggam
                            [protected]
                            Janice. [protected]@yahoo.com
                            Amazon India customer support has been notified about the posted complaint.
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                              R
                              Ranjeet@282
                              from Mumbai, Maharashtra
                              Apr 29, 2019
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                              Address: C/0-Bindeshwari Sharma,Magadh Colony Road No-05,infornt of Sahara Birdha Ashram,Po-Chandauti,Gaya(Bihar),Pin-823001, Gaya, Bihar

                              Dear sir/maidam
                              I hereby by registering a major complain regarding unfaithful behaviour by agent.
                              First of all i would like to say that date of product delivery was scheduled on dated 28-04-19 but product was returned with cause that address was not found even if i got various products at same address many times.
                              Now, i am saying about payment. A massage come on dated 29-04-19, time-6:41am, pay this amount of worth rs675 for getting this product. So, i paid rs675 through net banking on dated 29-04-19, time-9:19am with confirmation code-445350.
                              Now, no any information regarding this, i have find. This is major fraude case, if my product is not get then i will complain this matter on consumer forum.
                              Thank you
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                SCHOLARS STUDY
                                from Gurgaon, Haryana
                                Apr 29, 2019
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                                Address: C/O ASHISH RAMOLA, C BLOCK, LANE NO 1, SARASWATI VIHAR, Dehradun, Uttarakhand, 248121

                                I have bought a hush puppies shoe from amazon but they sent a wrong item to me. When i contacted them they said they will not replace it or refund it as from their side the product delivered is correct. I want to lodge a complaint against them and want my money back.
                                Order date
                                20-apr-2019

                                Order id #
                                [protected]

                                Order total

                                2, 449.00 (1 item)
                                Amazon India customer support has been notified about the posted complaint.
                                Name:Deepika Mallanagouda Branch name: Kembhavi. I cancelled product from amazon shopping site and I got mail from amazon that they have processed refund money they provided referance number but I haven't received refund money
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                                  S
                                  Sonidiya
                                  from Jaisalmer, Rajasthan
                                  Apr 28, 2019
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                                  My refund of rs. 6499/-has been made by amazon on 17th of april 2019. They also told me amount should reflect in your account by 24th april, 2019. But till now i didn’t get my refund. They gave me this reference number is as below and they told me that if you don’t get your refund then contact to bank’s customer care center.
                                  "the reference number of the refund is[protected]
                                  I've talked to them again and again but no response is coming. So i need to file a"charge dispute" on them.
                                  I expect from bank to resolve this issue as soon as possible or i'm going take some legal action.
                                  Divya soni
                                  Amazon India customer support has been notified about the posted complaint.
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                                    F
                                    fffbrothers
                                    from Delhi, Delhi
                                    Apr 27, 2019
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                                    Address: Apple Apartment C- Block, 5D, Mattoor, Kalady - Ernakulam, Ernakulam, Kerala, 683574

                                    Dear sir,

                                    Today i have received a mail and massage that my order has been delivered (Which i have placed the order on[protected], also mentioned that signed and received by me, but it is a false report i did not received any package, even i did not receive any call from any courier company.
                                    Please dont sent any false confirmation mail.

                                    If they delivered i would like to know more about it also i would like to cancel all my remaining orders and please send the reimbursement amount.

                                    Regards,

                                    Najeeb
                                    Amazon India customer support has been notified about the posted complaint.
                                    My icici bank account is getting auto-debit of Rs 199 every month since March 2019 towards vsi*Amazon stan which I have not authorized or subscribed. Please help me reverse this.

                                    Nagaraj M S
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                                      suryasrinivasababu
                                      from Chennai, Tamil Nadu
                                      Apr 27, 2019
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                                      I ordered a Motto G 6 mobile in Amazon app from my mobile [protected] I found the amount was debited twicw from my account . I used my Indian bank Debit card for payment my account no is[protected]. The amount deited was 10640 it was debited on 14/4/2019 it is yet to be credited to my account when contacted Amazon they say it is stuck in the gateway and I should file a charge memeo But Indian Bank customer care is not able to help me. the reference no. given by Amazon is [protected]. how to file a chrge memo
                                      Amazon India customer support has been notified about the posted complaint.
                                      Hello sir
                                      My name is Monu Singh and my account Num *****7936. I m not received refund amount rs.999. Amazon told me they refund my money in my account 13/4/2019. But till now I am not recived. Amazon giveing me transition Authorization Code (Refund Reference Number) for the transaction is[protected].
                                      Dear sir, your delivey boy is not gud behave
                                      Ankit Kalyan's reply, Apr 22, 2019
                                      Call krke bolta h lena h lelo nhi hme koi farak nhi pdta address pr delevry nhi dene aaya
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                                        P
                                        Pk Shekhawat
                                        from Delhi, Delhi
                                        Apr 27, 2019
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                                        Address: Floor 2, axis House, sec 128 , Noida, 201301

                                        Two oder - one wd ssd 240 gb (Oder id[protected]) and one cmos battery (Traking id - b[protected] was orderd from amazon on 9 april 2019 with a prime account of amazon belong to my friend as required urgent, but both orders never delivered, -[ wd shows delivered and cmos shows lost ] but they never actually are! I complained but no positive result found-
                                        I told them that if required i can provide call details as it was office address and delivery boy need to be call otherwise he cant delivered order, and i have whole team who can sure you none o[censored]s (I and her) leave workplace during that time as per amazon delivery time shows 5.45 for wd dated 10 april, and if required camera recording can also be arranged if they provide delivery location as only few location allowed inside building for delivery where cameras are all around, i left workplace by 6 and she after me.
                                        Amazon did not resolve issue just inform us as per their finding product (Wd ssd) delivered and they can't do anything.
                                        Regards
                                        Prerit kumar
                                        [protected]

                                        Amazon prime account - ([protected]- belong to vipin - friend's husband)
                                        Contact number with address - ([protected]- palak gupta - friend)
                                        Amazon India customer support has been notified about the posted complaint.
                                        If your board size exactly 2 ft X 1 ft, then only send otherwise refund money immediately because your previous supply board is lacking that exact size for which I have paid. Please confirm size before sending second time as replacement. Try to cooperate otherwise we have to write it in all social medias. C Bhakat-[protected]
                                        Sir amazon not refund my payment and hold my account my mail id [protected]@gmail.com... Sir I m tried not returned my money Nd product... And amazon id tracking my product dilevered in punchkula but I m in rewari Nd account I n hold and 100 call in amazon care but not solve my problm
                                        The reference number which I got, is of no use said by SBI bank customer service and even visited the bank,
                                        Its almost 17 days now,
                                        Please refund it directly to my debit card number which is in Amazon pay
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