Amazon India Complaints & Reviews

The manager
Indian bank
Safdarjung development enclave
Subject: refund

Dear sir
I am writing this complaint against a refund to be initiated for my reference number[protected]... Which according to amazon should have been processed in my bank account no [protected] by 2.5.19 for rupees 12965/-.
Kindly see to this mattar and assist to get my refund asap.
Thank you
Yours truly
Manish

I ordered one mobile case on 26 april which received on 29 april and due to issue i place return request same day within 10 mins refund issued on 30 april after product picked up but not credited to amazon pay balance since last four days they r saying technical error teachnical error for my own money and due to their negligence and weak policies or team o have been facing such a harrassment every time they give me q new date starting from four hours to 24-48 hrs to 3-5 business dahys and now the time they extended it till 10 may. Wondering can we trust such kind of online websites for our hard earned money till time their system ok it is fine once return money stucked rhey absolutely dont help and keep waiting the customer

No value of their own written policies on amazon site which states customer may be wntitled tomclaim as well

They r not even helping me for early refund just keep asking for sorry and wait for more time

Guys pls beware before you buy products for such websitw
I was prime customer still having issues

Order id is
Order date
26-apr-2019
Order #
[protected]
Order total
1, 199.00 (1 item)

Monica agarwal
[protected]

Dear sir madam
I contacted many times amazon company regarding my pending refunds i send him 22 reminders but no body care about that. Every time repeated computerized mail replied and problem stands as it is.
I returned all products to pickup team with original product in complete packing as i received product in mentioned time and date.
Then why they delay my amount.
I didn't receive my refund till date
Please help me i send u mails and details u also but refund still pending and no solution.

Hope you will solve this issue positively and refund my valuable money immediately.
Thanks alot
Gurpreet singh
Mobile no [protected]
Email [protected]@yahoo.com
Order and other details below

Pending money order details
Order date. 07-mar-2019
Order no[protected]
Item descriptions:
Hammonds flycatcher brown men’s laptop bagquantity-1order no[protected]pickup tracking id:[protected] price-3599/-
2. Item descriptions-hammonds flycatcher genuine leather 15.6 inch laptop messenger bag for men office bag travel bag laptop bag messenger bag. Quantity-1order no[protected]pickup tracking id:[protected] price-3299/-
3. Boutique living india alpha offbeat smooth & silky touch sateen printed king bedsheet with 2 pillow covers – ornamental, grays pink
Order[protected] price-1999/-
4. Boutique living india cotton trendsetter rainforest cool and crisp percale printed bedsheet set with 2 pillow covers - floral, green, king
Order[protected] price 2565/-
5. Urban hues d’decor cotton comfort 150 tc cornsilk bedsheet with pillow covers (Double, silver blue)
Order[protected] price -1799/-
6. Avioni handloom rugs soft fur reversible silver -92x152 cms (3x5 feet) 59% offamount 1449/-
7. Order no.[protected]
Cloth fusion premuim shaggy carpet for living room 3 feet x 5 feet (Grey) amount 1895/-
8. Order no.[protected]
Multi colour floral cotton large dinner cloth table napkins 24x24 inches set of 4
Price 1061/-

I think amazon has decided to make customer fool while providing offers.
Any customer sees link and offer present on the home page of website and accordingly do shopping and purcahse products
If you have some secret t&c which in inside that offer how one can read & understand. Why amazon pay balance auto selection is done even without asking customer. This is cheating on the part of amazon.
This is what happened in my case as i ordered the product from pantry store with transaction through pnb debit card and as per the offer i am eligible for 15% cashback but due to some secret hidden in your t&c which is never displayed on home page or front page & auto selection tabs i became non eligible for cashback because o[censored]se of amazon pay balance which was nowhere mentioned on front page.
I request you to consider my request and provide refund as exception as why would one make loss of rs 300 because o[censored]se of rs 40 amazon pay balance.
This is the trust and clarity i expect from amazon.
Waiting for some positive reply. You are my last hope.
I think amazon has decided to make customer fool while providing offers.
Any customer sees link and offer present on the home page of website and accordingly do shopping and purcahse products
If you have some secret t&c which in inside that offer how one can read & understand.
This is what happened in my case as i ordered the product from pantry store with transaction through pnb debit card and as per the offer i am eligible for 15% cashback but due to some secret hidden in your t&c which is never displayed on home page or front page i became non eligible for cashback because o[censored]se of amazon pay balance which was nowhere mentioned on front page.
I request you to consider my request and provide refund as exception as why would one make loss of rs 300 because o[censored]se of rs 40 amazon pay balance.
This is the trust and clarity i expect from amazon.
Waiting for some positive reply. You are my last hope.
I think amazon has decided to make customer fool while providing offers.
Any customer sees link and offer present on the home page of website and accordingly do shopping and purchase products
If you have some secret t&c which in inside that offer how one can read & understand.
This is what happened in my case as i ordered the product from pantry store with transaction through pnb debit card and as per the offer i am eligible for 15% cashback but due to some secret hidden in your t&c which is never displayed on home page or front page i became non eligible for cashback because o[censored]se of amazon pay balance which was nowhere mentioned on front page.
I request you to consider my request and provide refund as why would one make loss of rs 300 because o[censored]se of rs 40 amazon pay balance.
This is the trust and clarity i expect from amazon.
Waiting for some positive reply. You are my last hope.

Bank of baroda — charge dispute file

1 review hansot, gujarat district, bharuch, india
Jaydev mistry on april 11, 2019
Submit a complaint
Sir, 18/04/2019 this daate 5890rs shoping from amazon on line transtion. Transcation sucess but my order cancel on amazon. But money not refund my account then i complaint to amazon coustmer care he said after 7days money refund in your account. 11/04/2019 to 18/04/2019 deducted 5890 rs not refuned my account.
Please slove my problem immediately.
Thank u sir.

Sir give to a reference number[protected]. These reference number against applay chage dispute file.
Sir complent

Letter written to [protected]@bpl.in
Dear sir,
Kindly let me know how long do we have to wait for a part to be replaced as we cant do without the washing machine, complaint dated 07.04.2019 washing machine complaint call id - 1904j[protected]
I need to know when is the part being replaced, its already been a month since my complaint, i will be posting on amazon who is a seller of your product, how lousy service complaints are being addressed by bpl. Waiting for your corrective response, please give a reply at the earliest and number of the technician assigned.
Thanking you,
02.05.2019

Sir/ma'am
I ordered a phone and after that the phone was showing next month's day, then i wanted to cancel the product but they are not cancelling it, i have registered my complaint 10 times but they are not doing it. They are keep on saying give us 2 more days, this is kind of a mental torture for me complaining again and again still not able to get a constructive answer, if possible i want compensation to for the mental torture.

Please cancel and refund my money asap
Name:shivraj
Date of order:12/04/2019
Email address: [protected]@gmail.com

I had ordered two wrist watches from amazon on 6th april 2019 i. E, titan neo analog black dial men's watch 1698 bm01 and other was fossil venture analog digital black dial women's watch ftw6008. After opening the delivered package i found only wrist watch of titan and other was missing. I informed the customer care but they simply refused to deliver the product or initiate the refund. I am very disappointed with the response i have received from amazon. I notified the amazon team regarding the missing item (Fossil venture analog digital black dial women's watch - ftw6008, ordered on april 06, 2019) from the shipment on april 09, 2019. I was informed by the team that they are inspecting the issue and it will be resolved. After delay of 06 days i have been informed by the team that neither the ordered item will be delivered nor the amount will be refunded back.

This is not at all acceptable. I have been a regular customer of amazon amazon indiaand have never faced such a bad experience. This is a complete case of fraud where i as a customer is bearing all the loss and the company denies to take any responsibility. I have lost all confidence in the company. I would request amazon team to look into the issue and come up with an acceptable solution. There has been a complete failure of delivery of the ordered item from amazon's end. Delivering empty boxes cannot be termed as delivery completed.

So i would request amazonamazon.com to solve the issue and deliver me the ordered product or refund back the amount otherwise without further delay. I have been financially and mentally harassed. A negative response from amazon will force me to take up this issue on a different platform for grievance readressal.

Dear team,

This is to informed you that i bought a water purified of havells uv plus 8-litres uv water purifier but this purifier machine is not appropriate because tds level of water is very high in my area. Only ro purifier can be effective as i am not technical expert regarding tds and all, so i ordered this machine by mistake. The main purpose to buy this machine is to ensure health and safety of my family. As you know very well many health issue problem occurs only after drinking dirty water. If this purifier will not purify water and won't resolve my problem then what should i do with this purifier machine.
I am requesting you either to return this machine and return the money or replace with havells pro 8 liters ro uv water purifier. I will pay the difference amount.
You can check my past purchasing records in amazon, i am your loyal and prime customer and will deal in future also. So please resolve this issue as soon as possible.

Thanks and regards
Akshansh manik

On 30th april, 2019 my order had to be delivered. On that day delivery boy said me that he could not be albe to deliver my order for some problem. I appreciated also on that. The next day, he outed for delivery but he reached another location. He called me and i cleared him where to come and he said that tomorrow he would delivered that. But today he hasn't come. I call him and asked about. He said that today he cannot deliver the order. Tomorrow he will. He also added that the parcel is too big to carry. For this he has to face some problem. The delivery boy promised me to deliver that on tomorrow, 3rd may and today he had to call me about the exact time when he could deliver the parcel. For three days he is not delivering me my order. It is hanging for three days continuously. Fix it pls.

Dear sir i am harshlata and my account is in uco back kasumpti shimla and ifsc code : ucba0000565. My refund reference number is :[protected]. I called to amazon customer care they told me that your refund is already processed by their side and i also called to uco branch they told me refund is not processed yet. So plz check as soon as possible and refund my amount because i am waiting for a long time.

I have orded a product (Protien) 4-5 times, but it is not deliverd yet. Order is placed but at the day delivery the delivery agant mark the product rejected by himself. And i also have call recording oroof in which he is saying - we dont deliver the protien product at your pincode. I contact to custmer care and mention this thing. They all are saying the same thing - we are sorry, you can place another order..
I dont know what to do now.

I have ordered the Aquaras educational computer but I got wrong item inside the box.It's computer of fashion brand and use less features.i have not seen the name of Aquaras on the box and toy both. This is wrong things done by Amazon and it's showing Amazon choice. What is the meaning of it. I am not satisfied by Amazon product that why I raise it.

Dear team,

I have lost my wallet and mobile while travelling but i came to know that i did not lost them some one theft them. And made few transactions purchased from amazon of worth 47835/- in terms of various transactions (I. E 12990+10999+11999+1008+3220+2330+1999+3300) from my credit card number [protected]. Request you to hot the above said transactions with out delivering goods to the customer until further communication from either police department or by me. I have made police complaint about the issue it is under investigation request your intervention to find out this fraud.

Please find my personal details for further contact

Regards

R madan
[protected]
[protected]@gmail.com

Prime video *mz7iq34qo order number do[protected] and amazon digit'mz9181ap2amzn.com/bill w order number do[protected] you charge me 14.99 for ea. Of this, i want a refund did not authorized this, i have amazon prime please check into this and refund my card thank you jenny glosenger and please e-mail me back. I am try find out how come charging on my amazon chase card for the two unauthorized order i did not place, again check into this and return a refund jenny

Sir
I have ordered seaget 2 tb external hard disk order I D[protected] on[protected] amount INR 5949 but In the box when open I have received lux shop I have complaint on Amazon tollfree no. but they shows it was delivered to me in there investigation from there end but no one contact me.
I am highly disappointed with this.
Amazon cheated me...
Please take proper action

Name of account hakam deen i oder amazon se baroda rajsthan kshetriya gramin bank through atm card to amazon india date 04/02/2019 mobile buy that i cancelled the order same day and i did t received amount rs 2025 yet amazon se already refund successful detils a/c holder name hakam deen/ account number [protected] atm card number [protected] amazon se refund reference number[protected]/05/2019 bat i didn't not received money bank plush resolve

I have ordered product from amazon between 15 january to 15 march. But due to some reason, i have to return the product to amazon again. But i have not received the refund money of my product yet. So, i have made contact to amazon but told me that they had already refunded the money successfully so, then i made contact to bank of baroda again and again, but i received no response from them. So, i have to file a "charge dispute form". So, please give me my refund as soon as possible.

Dear team,

As per conversation had dated may 1st, 2019 at 12:05 a. M (Customer care number). I am facing technical issues in product honor media pad t3 tab, which i have received dated sunday april 28, 2019.

Screen flickr and hanging issues is found and very difficult to use.
I want replacement of this product asap.

But customer care has refuse to replace with same product with 9.6 inches as my professional requirement will be fulfill.

Looking forward positive response from team.

View order details
• order date: 26-apr-2019 order #[protected] order total 10, 499.00 (1 item)

Sincerely,
Best regards,
Amit sharma
+91-[protected]
New delhi, india

We had ordered a lenovo tablet 4 10 on april 14, 2019 on amazon india business. The registered email id with amazon india business is himanshu. [protected]@jiffy. Fitness. The order no is[protected] and delivery was made on april 18, 2019. The amount rs. 14985/- was paid online through netbanking.

Instead of the tablet, the delivery package contained an old sony dvd rom of some junk computer. We raised the complaint on april 18, 2019 night itself, shared the pics of the faulty item while on the call itself and we were told an internal investigation will be done and we will be updated within 5 business days. We dropped an email on 27-28 april again as they had gone quiet on the status and then they sent an email on april 29 saying they wont refund the money. When we called the customer care, they didn't listen to us but kept repeating that they are sorry and they wont be able to refund money.

This is highly unacceptable as we are not talking about rs 500 item. Rs. 14985/- is a lot of money and we want a refund as our ordered product was not delivered to us. We also want a compensation for the harassment that they have caused us.