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Amazon India Complaints & Reviews

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Updated: Nov 18, 2025
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R
Rahul Sharma India
from Vadodara, Gujarat
Apr 25, 2019
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Address: vivekanand colony, Shivpuri, Madhya Pradesh, 473551

Sir, i am order amazond prodect
Samsung Galaxy A50 (Blue, 4GB RAM, 64GB Storage) . sunday, 14 Apr, 2019, 07:00 - 13:00 pickup this prodect . pickup no.[protected]. prodect me not good . Return requested
Replacement Order :[protected]
Replacement requested on: Apr 13, 2019 .
Replacement Order Cancelled Order but amazon not fast work my Refund my bank . my amazon no.[protected] and 10 days complete amazon not send money my money 19990 rupees not send my account . please sir fast processing now . any question ansking you . Was expected 21 Apr
Dispatched
Replacement ordered Ordered on 13 April 2019 Order#[protected]
+1 photos
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    R
    Rahul Sharma India
    from Vadodara, Gujarat
    Apr 25, 2019
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    Address: vivekanand colony parashar jim le pass, Shivpuri, Madhya Pradesh, 473551

    Sir, i am order amazond prodect
    Samsung galaxy a50 (Blue, 4gb ram, 64gb storage). Sunday, 14 apr, 2019, 07:00 - 13:00 pickup this prodect. Pickup no.[protected]. Prodect me not good. Return requested
    Replacement order :[protected]
    Replacement requested on: apr 13, 2019.
    Replacement order cancelled order but amazon not fast work my refund my bank. My amazon no.[protected] and 10 days compalet amazon not send money my money 19990 rupees not send my accound. Please sir fast processing now. Any question ansking you.
    Amazon India customer support has been notified about the posted complaint.
    Apr 25, 2019
    Updated by Rahul Sharma India
    ORDER #[protected]
    Apr 25, 2019
    Updated by Rahul Sharma India
    Was expected 21 Apr
    Apr 25, 2019
    Updated by Rahul Sharma India
    Thursday, 18 April
    6:26 PM
    Returning to seller
    Shivpuri, IN
    Apr 25, 2019
    Updated by Rahul Sharma India
    Tracking ID:[protected]
    Apr 25, 2019
    Updated by Rahul Sharma India
    Samsung Galaxy A50 (Blue, 4GB RAM, 64GB Storage) with Offer
    19, 990.00
    Pay on Delivery (Cash/Card). Cash on delivery (COD) available. Card/Net banking acceptance subject to device availability.

    Return requested
    Replacement Order :[protected]
    Replacement requested on: Apr 13, 2019
    Pickup Time:
    Sunday, 14 Apr, 2019, 07:00 - 13:00
    Pickup Tracking ID:
    [protected]
    Apr 26, 2019
    Updated by Rahul Sharma India
    Complaint Status
    [Apr 25, 2019]
    Amazon India customer support has been notified about the posted complaint.
    Updated by Rahul Sharma India, Apr 25, 2019

    ORDER #[protected]
    Updated by Rahul Sharma India, Apr 25, 2019

    Was expected 21 Apr
    Updated by Rahul Sharma India, Apr 25, 2019

    Thursday, 18 April
    6:26 PM
    Returning to seller
    Shivpuri, IN
    Updated by Rahul Sharma India, Apr 25, 2019

    Tracking ID:[protected]
    Updated by Rahul Sharma India, Apr 25, 2019

    Samsung Galaxy A50 (Blue, 4GB RAM, 64GB Storage) with Offer
    19, 990.00
    Pay on Delivery Cash on delivery . time me give money

    Return requested
    Replacement Order :[protected]
    Replacement requested on: Apr 13, 2019
    Pickup Time:
    Sunday, 14 Apr, 2019, 07:00 - 13:00
    Pickup Tracking ID:
    [protected]
    please sir fast processing . amazon not send money my bank account 10 days complete now .
    Apr 26, 2019
    Updated by Rahul Sharma India
    please sir fast processing . amazon not send money my bank account 10 days complete now .
    Samsung Galaxy A50 (Blue, 4GB RAM, 64GB Storage) with Offer

    Order Placed: 13 April 2019
    Amazon.in order number:[protected]

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      A
      anoopsebu
      from Mumbai, Maharashtra
      Apr 25, 2019
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      Address: Ernakulam, Kerala, 682017

      I made an order vide order no[protected] on 20 april 2019 amounting to rs.1118. The items were supposed to be delivered on 23 april. On 23 evening your delivery executive called and informed me that he won't be able to make a delivery on 23 and he will deliver the same on 24. The items were neither delivered nor an attempt was made to contact me over telephone for making the delivery. Today the status of the items is that it is being returned to the seller.

      The customer care executive informed that two delivery attempts have been made. Whereas the track shipment in my app shows that only one attempt has been made. That attempt is on the same day when your executive informed me that he won't be able to make the delivery.

      I was making this order as a gift for someone, and with the order being fulfilled by amazon, i did not expect to be cheated by the delivery executive. I have been ordering with amazon for a few years now. This puts doubt in my mind regarding making orders in the future.
      +1 photos
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        S
        sshinde555
        from Mumbai, Maharashtra
        Apr 25, 2019
        Resolved
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        Resolved

        Address: Sion, Mumbai City, Maharashtra, 400022

        I purchase the huawei p 30pro with huawei watch gt where there was offer going on on amazon as if we buy the huawei p30pro mobile with watch gt then we will get watch gt in rs.2, 000/- instead of rs.15990/- (Watch gt mrp), but while placing the order on 15 april, the total cart value was showing rs.87980/- instead of offer price rs.73990/-
        So before placing order i contacted the amazon helpdesk on phone & he confirmed me that they are facing technical problem with the said offer currently, & he insisted me that go ahead & place order right now with full amount & within 48hrs i will received a mail confirmation about the extra money refund to my bank account through which i place the order, (I have call recording for the same conversion in my mobile), so i go ahead & placed the order for complete amount rs.89329/- (With one protective case)

        After the same i constantly chasing with amazon india help desk four times on phone & twice on chat (I have all the proofs for the same) but still i haven't got the satisfactory answer from them. On my last call with amazon help desk they requested me to wait till 26 april for the next update from them which is exactly 12 days after placing the order, please note my return window for returning this product is closing on 25th april which is today i because of this i am totally hopeless.. Chasing with amazon india on my twitter & email too but no resolution yet...

        I never expected such fraud from amazon india to whom i trusted from past years & place all my orders on their portal.

        So today is 11 day after placing the order & still i haven't got my refund of rs.
        13990/- from amazon india.

        Below are the complete details for my order, expecting a strong action amazon india the such a fraud offers & duping indian customers on their trust.
        Order date
        15-apr-2019

        Order #
        [protected]
        Ref no. [protected]

        Order total
        Rs. 89, 329.00 (3 items)
        Seller - appario retail private ltd.
        My email id = [protected]@yahoo.com
        +2 photos
        May 23, 2019
        Complaint marked as Resolved 
        After more than 1 month follow up finally got the refund amount.
        Amazon India customer support has been notified about the posted complaint.
        May 08, 2019
        Updated by sshinde555
        Hi Team,

        Still i haven't received my refund amount yet, I request you kindly take a strong action on the Amazon India as it's more than 24 days passed & no resolution provided by Amazon India yet.. Such a Shame...

        Regards
        Sagar Shinde
        May 17, 2019
        Updated by sshinde555
        Hi Team Consumer Complaints,

        Still i haven't received my refund amount from Amazon india... Will there be action taken against them ?? Or this portal is just for name only ????

        Regards
        Sagar
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          M
          Mithun Jose
          from Noida, Uttar Pradesh
          Apr 25, 2019
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          Address: www.sendfromchina.com

          I ordered a stainless steel watch band in amazon site with order #[protected] on 11 april 2019. The tracking number is[protected]Ref : wcff[protected]). I received the courier package without the product inside the packet instead i just got a cardboard piece. Inorder to purchase the product online i paid an amount of indian rupee 365. Kindly take into consideration and take necessary actions to solve the issue.
          +1 photos
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            N
            Narendra Gadre
            from Pune, Maharashtra
            Apr 25, 2019
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            I have a business listing on amazon.in, & have made several purchases through the website for various products for my company's use, such as mobile phones, office consumables, etc. All these products are eligible for itc.

            I have received gst invoices for all my purchases, with the supplier's gst tin & my gst tin clearly mentioned on the invoices.

            However, on checking the gstr-2a, i was shocked to find that all these invoices were mismatched, & that i had not received gst credit for any of these invoices.

            This obviously means that all these suppliers had filed their gstr-1 incorrectly, by not entering my gst tin in their return & showing the same as a b2c transaction.

            This is most unfair, illegal, & negligence on the part of the suppliers, & they should be severely penalized for this.

            But there is no way i can contact the suppliers directly, as the amazon invoice doesn't show any of the supplier's contact details. So there is no option than to contact amazon.

            I have contacted amazon.in several times by writing to their customer service, but every time i receive a standard reply, apologizing profusely for the inconvenience faced by me, with the promise that the issue has been escalated & i would receive a resolution within 3-5 working days. But this turns out to be just hogwash (As expected).

            I am totally fed up of this lip-service. Nobody at amazon.in seems to be genuinely interested in customer service. They don't care that the reputation of their own company is going down the drain. What a pathetic situation.

            I wonder if submitting a complaint on this forum will elicit some response & get my problem solved.
            Amazon India customer support has been notified about the posted complaint.
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              Y
              Yogeshsaini123
              from Delhi, Delhi
              Apr 25, 2019
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              Address: Infoagin India pvt ltd, Gautam Buddh Nagar, Uttar Pradesh, 201301

              Hi sir,

              I have purchased a symphony air cooler from amezon.
              Order date: 23 april 2019
              Order #[protected]

              This product is completely out of expectation. The purpose for which purchased it, it doesn't meet. The product is kind o[censored]seless to me.
              The product description gives me false information. I want to return this now.

              I never expected amezon does this kind of misguide. I was completely misguided by the product description. Please take it back instantly.

              Thanks,
              Yogesh
              [protected]
              Amazon India customer support has been notified about the posted complaint.
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                K
                kuldeep.gupta72
                from Delhi, Delhi
                Apr 24, 2019
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                Address: J980 5th Avenue Gaur City, Gautam Buddh Nagar, Uttar Pradesh, 201009

                Hello sir/mam,

                I have get refund from amazon with the refund amount of rs.684.00 and 759.00 has been processed successfully on[protected]. The amount should reflect in my account [protected] (Kuldeep gupta) by[protected] with the authorization code (Refund reference number) for the transaction is[protected] [protected] and i was pay this amount using my rupay card which associated with same account. Please help us to get refund mentioned amount as soon as possible and get reflected into my account. I have already too much wait for this refund and many time to amazon customer care as well bank customer care and visit the bank every one say the transaction was not stuck our end so where are transaction has been gone. Please help me.
                +1 photos
                Amazon India customer support has been notified about the posted complaint.
                Apr 29, 2019
                Updated by kuldeep.gupta72
                Any update on this
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                  A
                  aish30ranjan
                  from Varanasi, Uttar Pradesh
                  Apr 24, 2019
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                  Address: C-35, trimurtigram,near jagrani hospital,kalyanpur,lucknow, Lucknow, Uttar Pradesh, 226022

                  I place an order in march of all plant protein amway 1 kg, i waited for one month out of kindness and on 6th april amazon customer service told me that my order is lost in transition hence cancelled and that i should place the order again from the same seller and that this time it will surely get delivered, i didn't wanted to order it again but on their request i did order on (Cash on delivery) the delivery boy gave a different product namely amway attitude night cream of rs 575 to my family member and took rs 3000 and went away and didnt pick up my call on calling after that, when i contacted amazon they said they have filed an investigation as this was a non returnable product. Then i called again for same now they have closed my amazon account and telling me that i have made return request for a large number of products delivered to me and so they are suspending my account, what the hell!!! I want my 3000 rs back just return what you took and i will never order anything from amazon again flipkart is far much better. Hate u amazon
                  Amazon India customer support has been notified about the posted complaint.
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                    P
                    Prayaggs
                    from Vijayawada, Andhra Pradesh
                    Apr 24, 2019
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                    Address: Marthandam, Kanyakumari, Tamil Nadu, 629161

                    Booked a parcel and the product is out for delivery on 24/04/2019 and i have suggested to delivery the product between 10 am to 7 pm as shown at time of booking and the delivery boy called me at morning 7.30 and asked me to collect the parcel. Since the delivery address is a little far i told him to wait for 5 mins and i rushed to the place and reached on time and was searching for him and called him back and he was shouting at me and told he won't deliver my product and he is returning it and i asked him what's the reason? And i told him the delivery time is between 10 am to 7 pm and when you called i reached the place within 5 mins and he was not ready to hear what i need to say and he told he won't deliver the product and asked me to do what ever a kind of rude behaviour from amazon delivery boy
                    Amazon India customer support has been notified about the posted complaint.
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                      A
                      Avenger Gaming956
                      from Mumbai, Maharashtra
                      Apr 24, 2019
                      Resolved
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                      Resolved

                      Name: akash tanwar
                      Acc: ([protected])
                      Bank:indian bank
                      Refund reference number:[protected]
                      Phone number: ([protected])

                      I have purchased mobile and from amazon on[26/3/2019 ] by making payment of 8999 rupees through indian bank debit card. I have replace the item and amazon initiated refund on[[protected]] with refund reference number of[[protected]]. They even shared transaction id on my request. I visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.

                      I hope you resolve the issue
                      +1 photos
                      Apr 26, 2019
                      Complaint marked as Resolved 
                      Name: Akash Tanwar Acc:(6266131562) Bank:Indian bank Refund reference number:(908514209176) Phone number:(9568521541) I have purchased mobile and from amazon on[26/3/2019 ] by making payment of 8999 rupees through indian bank debit card. I have replace the item and amazon initiated refund on[6266131562] with refund reference number of[908514209176]. They even shared transaction id on my request. I visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution. I hope you resolve the issue
                      Amazon India customer support has been notified about the posted complaint.
                      Apr 24, 2019
                      Updated by Avenger Gaming956
                      Please contact me fastly.
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                        R
                        rajkunwar24
                        from Mumbai, Maharashtra
                        Apr 24, 2019
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                        Address: Ludhiana, Punjab, 141120

                        Hello, i am rajkunwar singh dhunna from sahnewal. I had ordered a sony earphones from amazon and the product is delivered by amazon delivery. The delivery agent refused to give me the product at my door step; instead, he asked me to come to an another location (A bit far from my home), to which i refused. The reason he gave for this was that it was too far for him and he doesn't feel right, then he cancelled the delivery by reporting that i wasn't present.

                        I immediately made a complaint to amazon and they told me that the delivery agent cannot call the customer away from the delivery address, it is against the company policies. They assured me that that strict actions will be taken and the product will be delivered within 24 hours. To my surprise nothing of such sort happened, neither the product was delivered to me nor the delivery agent was reprimanded for his unethical and rude behaviour. I made the complaint again and it was all for naught.

                        I have been a loyal customer since 2017 and i have never faced this humiliating experience before. There are no problem when other delivery companies deliver the product; they are always polite and cooperative. Now i start to believe that the amazon delivery agents run the company.
                        Amazon India customer support has been notified about the posted complaint.
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                          H
                          hisharmaji
                          from Hyderabad, Telangana
                          Apr 24, 2019
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                          Hi,

                          As per promotional offer, "on approval of your amazon credit card, non-prime customer will receive flat 200/- as amazon pay balance. Offer validity 17th-jan'19 to 31st april'19."

                          I have applied for credit card on 1st april'19. My credit card has been approved the same day. However till now i have not received any cashback for the same even after raising the complaints so many times.

                          Credit card number: 4315 xxxx xxxx 8003
                          Amazon username: [protected]@gmail.com
                          +1 photos
                          Amazon India customer support has been notified about the posted complaint.
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                            S
                            Shilpaagarwalbhl
                            from Jaipur, Rajasthan
                            Apr 24, 2019
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                            I ordered cera b4512205-g stainless steel sink for my kitchen from amazon on 13 april 2019 and it's order no.[protected] for rs. 9440.
                            When i received the item it was damaged, i immediately placed the return request on amazon. Next day when amazon boy came for pick up he denied to pick up the item because its design was little different. He told me that you have not mentioned that it is different while filling return.
                            I called amazon regarding this and they told me to send images. I send them images and they put this return on 5 days investigation hold till 26 april.
                            They sent me wrong and damaged product. On the first look i found it damaged and immediately i placed return request, i didn't feel investigating it full for design difference because it was already damaged on first look. And it is still seal in original company poly.
                            Amazon should pick up this scrap and refund me full.
                            Amazon India customer support has been notified about the posted complaint.
                            Why am I being charged $14.03 on 4/16/19. I have no clue what this is for. I have not ordered anything from Amazon. I going to contact my credit card customer service and dispute this charge. I hope to see a credit $14.03 on the credit card soon. Thank You
                            Mera account unlock
                            Refund.is not. Credited now over 20 days

                            ordered cera b4512205-g kitchen sink and amazon sent wrong design and damaged sink. - Comment #3414721 - Image #0
                            I was charged 12.99 eln charge ? it shows on my banking information as (POS Withdrawal (ELN) Amazon Prime Amazon Prime Amzn.com/bill WA(2601) Please make sure this charge is credited back to my banking account. asap
                            I purchase a campus shoe but suddenly I return this shoe, then Amazon exhaustive says me he sent my total refund 821.25 rupees but money is not add my bank account, then amazon india provided me a successful transaction reference number[protected] so check you
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                              pankaj@1995
                              from Kolkata, West Bengal
                              Apr 23, 2019
                              Resolved
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                              Resolved

                              Address: Kolkata, West Bengal, 700073

                              My name is pankaj sharma and i placed two orders on amazon as on 8th and 10th of april 2019. Both the orders were cancelled from my side and it went back to the amazon sellers respectively. I was assured to get my refund within 2-4 business days but i got nothing till date (23/04/2019). I contacted the amazon customer service thrice within three days and they kept saying that the refund has been sent by their end and i got the refund request number-
                              Order 1: rrn-74332749103910298731151 (Order 1 amount-rs.320/-), order 2:rrn - 74332749104910348323669 (Order 2 amount-rs.515/-).
                              Today i contacted my canara bank service support and they said that it will take around 45 days to reflect the refund back in my account..
                              Plz look into the matter and try to get me my refund back as soon as possible.
                              Apr 26, 2019
                              Complaint marked as Resolved 
                              i got the refund just the next day after my complaint
                              Amazon India customer support has been notified about the posted complaint.
                              I have still not received the Refund of Rs. 999/- agst the credit note No. CN-34973 Dt, 7/4/19 in my Credit Card.
                              Pls. expedite & reverse the Debit of Rs. 999/-.

                              Thanks
                              Sakshi
                              [protected]
                              You keep billing me for amazon prime each month & I never authorized it & receive nothing. I want refunded for ALL PAST CHARGES & REMOVED FROM YOUR LIST !!!
                              I've ordered converse Unisex's Optical White Sneakers on 23/2/2019 infact my order failed for three times but debited from my account. How can i get to refund ? the order no of the item is[protected] And amount is 1552.23. and this amount has been debited for three times. I request to refund as soon as possible.
                              Kiewshaphrang Lamare's reply, Mar 1, 2019
                              I've ordered converse Unisex's Optical White Sneakers on 23/2/2019 infact my order failed for three times. I received sms messages that it will be refunded as earlier as possible but that is not happen. Instead it was debited from my account. How can i get to refund ? the order no of the item is[protected] And amount is 1552.23. and this amount has been debited for three times. I request to refund as soon as possible.
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                                A
                                abishekkumar786
                                from Chakia, Bihar
                                Apr 23, 2019
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                                Address: Kankarbag, 800020

                                ----- Forwarded message -----
                                From: abishek kumar
                                To: [protected]@amazon.in
                                Cc: [protected]@amazon.com
                                Sent: Tuesday 23 April 2019, 2:19:59 PM IST
                                Subject: Fw: Abishek Kumar, Welcome to Amazon Prime

                                Hi,

                                This is not done yet ?

                                Again on 14th April I was charged 12.99 dollar (On Credit Card side total Rs/-2042 with dollar conversion & over-limit)

                                Pl. stop this immediately & with reversal

                                Regards

                                Abishek
                                [protected]
                                ----- Forwarded message -----
                                From: Abishek Kumar Yahoo
                                To: "[protected]@amazon.in"
                                Sent: Saturday 16 February 2019, 9:09:20 AM IST
                                Subject: Fwd: Re: Abishek Kumar, Welcome to Amazon Prime

                                Hi,

                                Why no any action ?

                                Regards

                                Abishek
                                [protected] Forwarded message[protected]
                                From: Abishek Kumar Yahoo
                                Date: Jan 25, 2019 23:25
                                Subject: Re: Abishek Kumar, Welcome to Amazon Prime
                                To: Amazon Prime
                                Cc:

                                Hi,

                                I am not interested fir this as I already have with different ID

                                Pl deactivate it immediately

                                Regards

                                Abishek
                                [protected]

                                On Jan 7, 2019 10:18 PM, Amazon Prime wrote: - Hello Abishek Kumar,

                                Welcome to Amazon Prime, the best value in online shopping. With your membership, you'll
                                Amazon India customer support has been notified about the posted complaint.
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                                  zharry
                                  from Mumbai, Maharashtra
                                  Apr 23, 2019
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                                  Address: 122108

                                  I ordered a product on amazon - advance nutritech awb no.[protected], which has not been delivered to me since today. I got a sms dated 17/04/2019 that my product will be dilevered today. But i didn't receive any. Same sms received dated 18/04/201/, 20/04/2019. But i didn't get the package.
                                  I have complained about the same many times to amazon executives and ecom express executives but all in vain, they made many false promises like - "that it is our mistake, we are sorry for your delay, your product will be delivered tomorrow. Please update your mobile number etc etc," i follwed all that was told to me and did the same. Yet, no fruitful results.
                                  I also had inconvenience earlier about the same issue for ecom express and amazon courier facility for another order "centrino men shoes" order date 02/11/2018 of which i had promised a cashback of rs. 130 to my amazon wallet by the amzon customer care executive because they didn't deliver my product on time and then i was told to reorder the same product again. I said it is higher in price. So they ensured me of returning the cashback to me for it, i ordered a higher price same product and recieved it by paying higher price but didn't receive the promised cashback till date.

                                  I have proof of all this problem caused to me by this courier facility and amazon like screenshot of text messages, call recording with customer care executives etc. They all have harrassed me a lot, i can't take it any more instead it has wasted my previous time.
                                  Amazon India customer support has been notified about the posted complaint.
                                  My account number is [protected] my refund not credited to my account refund approved 6 April 5 day complete but not credited my account. Return reference number is[protected]

                                  advance nutratech malt gainer and centrino men shoes harassment in delivery and false promise made - Comment #3413527 - Image #0
                                  advance nutratech malt gainer and centrino men shoes harassment in delivery and false promise made - Comment #3413527 - Image #1
                                  My telephone no is [protected] I ordered an iPad cover which was wrongly given hence I returned the product but my amount of 394 already sent by Amazon is struck in the gate way Id reg is 75503729097028455315534 kindly sort out. Paid through my debit card
                                  Suryakanthamma's reply, Apr 17, 2019
                                  I have purchased an iPad cover for 394 but I was not given the same product hence I returned on 5 th April my refund amount was initiated by Amazon and the id reference was given as 75503729097028455315534 but I have not received the same it appears the amount is struck in the gate way of Indian bank kindly resolve the same
                                  My product id is 216882621589
                                  Order date-02-Apr-2019
                                  Order #[protected]
                                  Order total-8, 090.00 (1 item) use product delivery and return time Amazon employee inform after checking Bajaj executive if any defect or fauly then replace or refund. My mom not well Already I wait long time. Nobody call me and help seller not contact to me
                                  Respected sir/madam
                                  I am using my amazon account for a long time and they suddenly blocked my account i had amazon pay balance in it. i want my account back.
                                  please do kind with me and do the procedures to unblock it

                                  with Respectfully
                                  SWARAJ N.S
                                  I did not authorize this charge.
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                                    Pra1731
                                    from Lucknow, Uttar Pradesh
                                    Apr 23, 2019
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                                    Address: Kiet group of institution, Meerut road (NH-58) muradnagar, Ghaziabad, Uttar Pradesh, 201206

                                    My name is piyush, i ordered a phone samsung m30 from amazon on april 2 order number:[protected]. Few hours after successfully placing my order i got a mail that my order has been cancelled and my amount will be refunded to original payment method. Later i got on more mail that refund of amount of rs 14989 has been refunded with refund reference number[protected] and will reflect in my card till april 8, 2019. Till date i didn't get my refund and on contacting amazon customer executive they said that the amount has been refunded and contact to your bank regarding this. I called my bank customer care and they said they can't provide any help through refund reference number. I mailed amazon several times regarding this and only i got to hear is that we have refunded the amount contact to your bank, amazon people also said me to fill charge dispute form and when i went to bank they said they don't have any such procedure and amazon people are blufing on you. I'm very upset due to happening of these things. I have to buy the phone but i can't buy because from last 20 days they are not providing me the refund. Kindly provide me the proper solution.
                                    My amazon i'd :[protected] and mail i'd [protected]@gmail.com.
                                    +1 photos
                                    Amazon India customer support has been notified about the posted complaint.
                                    I purchased Ben Martin Jens but this Jens is duplicate. seller cheating me i am already used ben martin jens, i am not a fool.i request you please replace this seller he is a cheater

                                    refund not found for order no 408-2461314-1232300 - Comment #3413629 - Image #0
                                    Action needs to be taken pertaining to this matter. A charge appeared on my credit card that I did not authorize. Please provide details on deleting this charge and what action I need to take to cancel and obtain a refund of all the charges. Your prompt action on this matter is greatly appreciated. Please credit all unauthorized charges. Thank you
                                    Order date02-Apr-2019
                                    Order #[protected]
                                    Order total8, 090.00 (1 item) pay through credit card use product delivered already waiting 72 hours till not contact seller or Amazon side I want to my money refund. Why show complain complain not resolved
                                    jayantabose077's reply, Apr 21, 2019
                                    Till i wait for refund not solve my problem
                                    Plz open my acc
                                    Please stop billing me for amazon prime. i did not signup for this service.
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                                      2cats6dogs
                                      Apr 23, 2019
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                                      Address: amzn.com/bill,wa
                                      Website: amzn.com/bill,wa

                                      Incident date, 4/21/19. I noticed my credit card had a charge of $13.93 which i did not authorize.. My card statement showed the charge came from, (Amazon prime), the location showed it was, (Amzn.com/bill, wa), and the category was, (Retail stores). This unauthorized charge showed up online on my walmart money card account which i have to login to see it. I don't receive any statements in the mail, every things on line.. I hope you can help me to recover the money that i lost.. Thanks
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                                        ASIF ASHRAF KHAN
                                        from Mumbai, Maharashtra
                                        Apr 22, 2019
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                                        Address: Station Road, Oshiwara, Mumbai City, Maharashtra, 400102

                                        Kindly help me out by registering the complaints about the courier boy of your Amazon. This delivery boy has spoken very badly words to my family members kindly take an action towards him he is also saying that he will call police for not returning the product . I have apply for returning of product because of damage product received then also he is not talking properly to people at home so kindly go through this delivery boy I'd is attached to email for your . Please help me out with returning this product
                                        Amazon India customer support has been notified about the posted complaint.
                                        I have not received the refund for multiple items which were returned.

                                        Customer care is not reachable.

                                        Highly unprofessional.

                                        Order number[protected]
                                        Order number[protected]
                                        Order number[protected]
                                        My order is not delivered on the delivery date
                                        I need my order urgently
                                        I have been transferred ₹1805/- to Amazon pay balance on 15/03/2019 for online shopping. But I couldn't purchasing by Amazon pay balance. So I have request to refund my ₹1805 -/ on 16/03/2019. That is not refund till now.
                                        Tuchglass dameged
                                        Rameshboga's reply, Apr 12, 2019
                                        Tuchglass dameged
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