Amazon India Complaints & Reviews

Ref my order DTD 13April2019 purchase of 31ltr hicool cooler received from you on 26 April 2019 but same cooler getting heavy noise and switch off during running complent lodge to you and your reprentive also agree to replacement up to 26 April but still not responding the same complent stop please do the need as now the heavy summer and we suffering

My AC Remote is missing in AC box and even technician also made a remark that "REMOTE IS MISSING". But when i asked amazon about this, they offered me refund of money around 500 Rs only and AC company told me that new remote cost is around 1200 Rs.
This is very funny and strange that Amazon is unable to give me 1200 Rs. for this.

BAD EXPERIENCE

I have ordered gift cards to my family members using credit card. Order cancelled and then my account was kept on hold for address verification.
I have submitted my credit card statement which is same the billing address and all are correct. But they were saying that it was wrong.
I have 30000/- amazon pay balance in my account. They are not allowing me to order. I have provided all the correct information, but they are not unlocking account [protected]@gmail.com. Please resolve my issue.

Thanks.

I have ordered gift cards to my family members using my credit card. Orders cancelled and then my account was kept on hold for address verification.

I have submitted my credit card statement which is same the billing address and all are correct. But they were saying that it was wrong.

My amazon account is already KYC verified.

I have 6600/- amazon pay balance in my account. They are not allowing me to order.

I have provided all the correct information, but they are not unlocking account [protected]@gmail.com.

Please resolve the issue and take proper action since it doesn't support phone service to this address verification team.

Thanks.

I ordered one time as a guest but have been billed for two months for $9.52, $10.57 and this month for$If13.93. The credit card paid these bills that I did not authorized. Please remove my name from you`re list. I will call the credit card to stop all payments to you. Can I get reimbursed for the unauthorized
payments? If you won`t reimbursed then I will contact the credit card company to see what they can do to help me.

04/02 - 04/03 24692169092100837423949 amazon prime - $ 14.03
04/09 - 04/10 24692169099100412709921 prime video*mw21b3wno -
$ 16.19

Both charges were on my regions bank account that i did not authorize.

Please give credit to my account for these two charges in the amount of
$ 30.32. I have never authorized to charge to this account before and don't know who has done this.

Thanks,
Janice wiggam
[protected]
Janice. [protected]@yahoo.com

Dear sir/maidam
I hereby by registering a major complain regarding unfaithful behaviour by agent.
First of all i would like to say that date of product delivery was scheduled on dated 28-04-19 but product was returned with cause that address was not found even if i got various products at same address many times.
Now, i am saying about payment. A massage come on dated 29-04-19, time-6:41am, pay this amount of worth rs675 for getting this product. So, i paid rs675 through net banking on dated 29-04-19, time-9:19am with confirmation code-445350.
Now, no any information regarding this, i have find. This is major fraude case, if my product is not get then i will complain this matter on consumer forum.
Thank you

I have bought a hush puppies shoe from amazon but they sent a wrong item to me. When i contacted them they said they will not replace it or refund it as from their side the product delivered is correct. I want to lodge a complaint against them and want my money back.
Order date
20-apr-2019

Order id #
[protected]

Order total

2, 449.00 (1 item)

My refund of rs. 6499/-has been made by amazon on 17th of april 2019. They also told me amount should reflect in your account by 24th april, 2019. But till now i didn’t get my refund. They gave me this reference number is as below and they told me that if you don’t get your refund then contact to bank’s customer care center.
"the reference number of the refund is[protected]
I've talked to them again and again but no response is coming. So i need to file a"charge dispute" on them.
I expect from bank to resolve this issue as soon as possible or i'm going take some legal action.
Divya soni

Dear sir,

Today i have received a mail and massage that my order has been delivered (Which i have placed the order on[protected], also mentioned that signed and received by me, but it is a false report i did not received any package, even i did not receive any call from any courier company.
Please dont sent any false confirmation mail.

If they delivered i would like to know more about it also i would like to cancel all my remaining orders and please send the reimbursement amount.

Regards,

Najeeb

I ordered a Motto G 6 mobile in Amazon app from my mobile [protected] I found the amount was debited twicw from my account . I used my Indian bank Debit card for payment my account no is[protected]. The amount deited was 10640 it was debited on 14/4/2019 it is yet to be credited to my account when contacted Amazon they say it is stuck in the gateway and I should file a charge memeo But Indian Bank customer care is not able to help me. the reference no. given by Amazon is [protected]. how to file a chrge memo

Two oder - one wd ssd 240 gb (Oder id[protected]) and one cmos battery (Traking id - b[protected] was orderd from amazon on 9 april 2019 with a prime account of amazon belong to my friend as required urgent, but both orders never delivered, -[ wd shows delivered and cmos shows lost ] but they never actually are! I complained but no positive result found-
I told them that if required i can provide call details as it was office address and delivery boy need to be call otherwise he cant delivered order, and i have whole team who can sure you none o[censored]s (I and her) leave workplace during that time as per amazon delivery time shows 5.45 for wd dated 10 april, and if required camera recording can also be arranged if they provide delivery location as only few location allowed inside building for delivery where cameras are all around, i left workplace by 6 and she after me.
Amazon did not resolve issue just inform us as per their finding product (Wd ssd) delivered and they can't do anything.
Regards
Prerit kumar
[protected]

Amazon prime account - ([protected]- belong to vipin - friend's husband)
Contact number with address - ([protected]- palak gupta - friend)

This is the third time i faced issue with amazon and that's why i have to complaint. I am a amazon prime trial member but its showing standard delivery in all product at my adress. Before ordering estimated date is one and after ordering estimated delivery was extended. But then amazon couldn't delivered at their extended estimated date. And in my previous amzon account i have order a pack of tempered glass i paid seller shipped and after 4 days amazon updated returning to the seller. I again place yhe order for same and i paid. Again after 4 days amazon updated that returning to the seller. Its take abot 10 days to get back my refund. Please do step against amazon for harassing their castomers. Thank you

Apka delhi office may ek admi kam karta he, uska no.-[protected]. Bahat gande gande galiyan deta he, uske uppar turant action len yese logo ko kaam pe nehi rakhna chahiye. Usko naukri se nikal dijiye, jab bi call karta he baht gande galian deta he, wow bolta he amazon pe kaam karta hnu tu kya karlega mera, crime branch tak mera haath he kuch vi kar sekta hnu, koi nehi he mujhe kuch karne walla.

Respected sir/madam

I have purchased walking harness from your site. It was expected to delivered near 25 april. I have paid the amount through credit card. When it wasn't delivered i checked the status and when i tracked it it showed delivered on 22 april at 11.54am and to your surprise we were not at home on that day. We r still out of station. It's really sad to tell that i have ordered something from your app from the first time but it has a bad experience. So u r requested to help us out asap.

With regards

Angrez sidhu
Flat no 1
Jamuna apartments
Kharar, mohali
[protected]

I ordered an item from amazon app twice for my cousin. I am a prime member. They promised me to deliver the item within 14th april 2019 but without prior information they cancelled my order. By the way, the order was prepaid. I chatted with their executive and told the matter. He requested me to reorder the item and told me that as it was impossible for them to deliver the item within the time frame, they cancelled the order but that wont happen again. I again ordered the same item and paid the amount through card. But after 3 days they again cancelled the order. This time i was very disappointed and talked with them. They told me that was unfortunate. You should try it again with different seller. No fault was from my side happened in this case. As a fault of their company i could not be able to gift my cousin for her birthday. Moreover two times i paid the amount through card. They were unable to deliver the product. But for their fault some of my money got stucked for sometimes na? The interest amount of that much amount should be paid as a gift to me. I requested them to pay for their fault. Even i told them that i will file complaint in consumer forum. But they were arrogant. They did not pay a single penny for their fault. Moreover my reputation got damaged as i were unable to gift my cousin. They should only liableand pay for their fault. My mobile no from where i ordered the item is [protected] and mail id is arindam. [protected]@gmail.com

To,
The chief branch manager
State bank of india
Main branch
Subject: charge dispute "refund never processed"

Dear sir

A refund of 4570 rupees was successfully processed on 21st april 2019 to my account by amazon.in. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
My refund reference number 965691
My account no is [protected]

I ordered product from amazon india
I ordered sinlge wall insualted plastic free stainless steel water bottle gift set
I could not check open the product immediately. When i checked i found i received different item. By the time i decide to get it replaced, return window of 10 days lapsed. Now amazon denying me to replace the product.
I am attaching the images of displayed and received product.
Please help me in this.

I HAD ORDERED TWO WRIST WATCHES FROM AMAZON ON 6TH APRIL 2019 TITAN NEO ANALOG BLACK DIAL MEN'S WATCH 1698 BM01 and other was Fossil Venture Analog Digital black Dial Women's watch FTW6008. After opening the package I found fossil watch was missing. I informed the customer care but they simply refused to deliver the product or initiate the refund.

I order the tripod on 24th march 2019 on amazon india with excepted deliver on 10th april 2019 but till now i didn't got my product. And surprisingly now they said that my product in lost some where and didn't gave any information on product that when it will reach to me. When i called amazon costumer care my phone didn't connect to them.
Pls provide me the detail when i get my product or please refund my money back with interest.

Order id :[protected]