Amazon India Complaints & Reviews

Order #[protected]
please give me my refund rs 459rs. paid by card payment.
i am tired more time call to your call center and internation team. but this team misguide me for bank issue. i contact bank it clear no payment receive 459 rs from bank.

please its total fraud by amazon for the payment.
i want my refund imediate.

I have ordered my product"ritu creation women cotton" no[protected] dated 07/march/ 2019 but till date i have contacted many times amazon team via chat and telephonic regarding undeliver of my product and the traking id provided by seller is wrong. Traking id m73366919 which was wrong. My delivery pin is 262501. I also done a-z claim for refund, but my claim rejected without any proof. The amazon team replied me we understand your problem but wecant do anything. Uff how can we expect this kind of reply from big company like amazon. The amount is very low 389/- but the question is harassment and cheating done by company. Ihave all essential proof kindly lodge complain against amazon team i will provide all electronically document as proof

I have ordered a product (Samsung head phone) from your amazon app but i have received (09/04/2019) a damaged product from your side. When i am going for returning this product its showing customer care contact no of samsung. As you are having 10 days return policy but still you are not returning the product. I have contacted customer care also but they are not supporting.
Its a legal cheating with customers.
Details are as follows
Order date 07-apr-2019
Order #[protected]
Amount - 2199

Hi.. I had ordered samsung m30 from amazon on 26th march of 2019 with order id:[protected]
But before product getting delivered to me i made one cancel request and it was accepted by amazon team and my product returned again to amazon. But on 2nd april i got one mail regarding refund that your refund has been initiated to your account but still today also that amout has not been credited to my account. I talked to amazon customer service and they told me that you talk to your bank regarding this and bank people's are telling me that we cannot help you with this.. Bank also not accepting my charge dispute form. So please if possible can you make a complaint against this order.
If they had initiated the refund then why dont it is not credited to account after 8 days also..
Wish i should get help regarding this..
Thanks

I ordered redmi note 7 from amazon website worth rupees 14999/-. The order with order number - order #[protected] was done on 30th march and order received on 3rd april 2019 contained xtra soap instead of redmi phone inside the box.

A complaint was raised against this in amazon and after 5 working days of their investigation process they closed the complaint without asking any details or proofs and decided not to process any refund. The items worth rupees 14999/- with 75/- delivery charges was missing and no proper action is being taken in this regard. The amazon website says the package started from maxell times hyderabad.

Mobile battery drain and heating problem... On stand by without network in overnight it goes down 35-40%. Take more than 3.5 hours to charge and not last long for whole day battery discharge in 4-5 hours that means i have to spend more than 7 hours a day to charge mobile.2 time charge need in whole day.
Amazon service is very slow expert will come to check mobile in 10 days after that process will start of return that means entire month i have to wait

I’m being billed monthly for amazon prime. I’m assuming this is a tv thing. I never ordered this service. I was sent a confirmation email to return. I never responded to the letter. Why? Because i never ordered amazon prime. As a side note i don’t have a smart atv and i use an antenna to receive tv. Oh! And i don’t have the net. So i have no use for this service. I would like you to stop billing me. And return what has already been paid

I ordered Sparx Men's Olive &Yellow Athletic and Outdoor Sandals - 7 UK (SS-604) at 29/03/2019 for Rs.799 the amount dedicated then i cancelled my order but my refund not yet credited to my account. I contacted amazon customer care & they told me that they processed refund already but banker not yet credited to account. Refund ref no[protected]

My corier giftsonn personalized 2 side round shape metal key chain/ring amt.245 order I'd[protected] is undelivered. He say through SMS that your address is unlocatable. But on same address amazon deliver many time. Like 5 days in a week. The amazon deliverer also not call on order registered mob. No.. If they call then I receive on another address as easy for them

I ordered three caps of same brand but different colours. Blue and grey colours are amazing but red colour is not as good as expected. It is bit gaudy however i like decent colours so red cap does not suits my eyes. Moreover colour is different from one shown in the picture.in lieu of red it is mehroon. That's why i want to return the red cap....

Sir I ordered a feto scope from Amazon. I make payment double time once in phone pe(Indian bank) and another in debit card(SBI).Sir 2 time money deducted from my account. BT Amazon denie no money receive 2 times or phn pe customer service told me payment confirmed by Amazon service.amazon customer service told me that SBI debit card payment confirmed. Phn pe told me to complain in bank because phone pay payment confirmed by Amazon service. Plz help 10 days above I don't found my problems solution. Plz return my money.plz take some steps.

The item delivered was a face epilator, it was a expensive product.
The item delivered was defective, did not work at all.
When we filed a complaint to amazon, they did not take any responsibility at all.
We have dropped several mails and called several of times, but no help.
Its a fraud that you deliver such product and then you say that it is seller delivered and also that as it is beauty product you cannot return it.

Dear sir,
My name is Pappu Kumar email id is [protected]@gmail.com which is registered with Amazon. My Amazon account is locked from 5 months. Reason is that i placed a order on Amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked . I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong . I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request .

I have ordered products several times from amazon and they have delivered it to my door step. But few days back the products i ordered are returing to the seller since the delivery team has updated that my pincode is incorrect and so service is unavailable to my pincode. Our postoffice is aruvappulam and the zipcode is 689691. But the delivery agents here are arguing that google is showing 689699 is aruvappulam's zipcode. But 689699 is the zipcode of manneera postoffice. I am attaching the screen shots of chats and other statements i have as the evidences.

I have bought sony xb 10 speaker from amazon on 8 march 2019, after some hours of performing the product i realized that sound qaulity of the speaker is not good and there is distortion on high volume also.

So i had requested for return but even there is returning policy i. E (Performance or qaulity adequate) amazon declined return request by giving unusual answer.

My name is venkatesh. I have ordered memory card on 31st march 2019, it's delivery date is 6th april 2019. The product didn't delivered on that date. But, in my account orders page it showing product delivered to the customer with signature on 6th. I intimated amazon care about it, they have asked me to wait for one more week to solve it, it's a technical issue, wait for a week we will try to solve it.
It's prepaid order. They are not even giving courier partner number also. I need proper action on them. I need to know who took my product with my signature.

Tracking id[protected].

I am disappointed being amazon prime customer waited for the product for 5 to 10 days and now i got the wrong delivery and those courier guys scheduled to deliver on saturday and they attempted to deliver at 11:30 pm in night what a dedication, amazon is worst made me waste my time, none of them knows to resolve the issue stupid call centre people make there own rules and speak about law,

I have ordered a product godrej professionals argan oil from Amazon, I have waited for product delivery but it's showing on site that product lost in transit and will come late.. than I have contacted Amazon customer care they said they are not responsible, so I have contacted seller, but seller also denies to refund and shown some fake signature hand written and both seller and Amazon denies to refund for my product I haveailed them contacted them so many times..
PLEASE help me..
Please see in pictures it's ordered in Jan and still not delivered..
Amazon and seller both cheated me as both don't want to refund money

I received damaged product and they are not giving me refund or replacement and also blaming me for that. Please help me. My money got stucked. Also they says, that their enquiry team says that she sent right product and indirectly blaming me for all that and deny for any help with that.
I'm calling their customer service since 15 days and everytime they made any other excuse and this time i talked their head (Mamta) she says we can't help you so don't waste your time in that, etc etc.

Please i need help.
My contact number :- +91 [protected]
I'm from shivpuri, m. P.

I have purchased hammer solo truly wireless bluetooth v.5 earbuds with charging case and i found product is in without seal pack and used product received. Also quality and performance is not good which i seem in different product of hammer. I wanted to return this product and get refund which i paid but amazon dont have electronic refund policy. Please request to amazon to provide me refund on it and help to their customer on same issues.

Seller contact details are below
Plus kart slp
Subject: contact seller
C/o amazon seller services private limited,
26/1, 10th floor, brigade world trade center,
Dr. Rajkumar road,
Bangalore - 560055