Amazon India Complaints & Reviews

This is the third time i faced issue with amazon and that's why i have to complaint. I am a amazon prime trial member but its showing standard delivery in all product at my adress. Before ordering estimated date is one and after ordering estimated delivery was extended. But then amazon couldn't delivered at their extended estimated date. And in my previous amzon account i have order a pack of tempered glass i paid seller shipped and after 4 days amazon updated returning to the seller. I again place yhe order for same and i paid. Again after 4 days amazon updated that returning to the seller. Its take abot 10 days to get back my refund. Please do step against amazon for harassing their castomers. Thank you

Apka delhi office may ek admi kam karta he, uska no.-[protected]. Bahat gande gande galiyan deta he, uske uppar turant action len yese logo ko kaam pe nehi rakhna chahiye. Usko naukri se nikal dijiye, jab bi call karta he baht gande galian deta he, wow bolta he amazon pe kaam karta hnu tu kya karlega mera, crime branch tak mera haath he kuch vi kar sekta hnu, koi nehi he mujhe kuch karne walla.

Respected sir/madam

I have purchased walking harness from your site. It was expected to delivered near 25 april. I have paid the amount through credit card. When it wasn't delivered i checked the status and when i tracked it it showed delivered on 22 april at 11.54am and to your surprise we were not at home on that day. We r still out of station. It's really sad to tell that i have ordered something from your app from the first time but it has a bad experience. So u r requested to help us out asap.

With regards

Angrez sidhu
Flat no 1
Jamuna apartments
Kharar, mohali
[protected]

I ordered an item from amazon app twice for my cousin. I am a prime member. They promised me to deliver the item within 14th april 2019 but without prior information they cancelled my order. By the way, the order was prepaid. I chatted with their executive and told the matter. He requested me to reorder the item and told me that as it was impossible for them to deliver the item within the time frame, they cancelled the order but that wont happen again. I again ordered the same item and paid the amount through card. But after 3 days they again cancelled the order. This time i was very disappointed and talked with them. They told me that was unfortunate. You should try it again with different seller. No fault was from my side happened in this case. As a fault of their company i could not be able to gift my cousin for her birthday. Moreover two times i paid the amount through card. They were unable to deliver the product. But for their fault some of my money got stucked for sometimes na? The interest amount of that much amount should be paid as a gift to me. I requested them to pay for their fault. Even i told them that i will file complaint in consumer forum. But they were arrogant. They did not pay a single penny for their fault. Moreover my reputation got damaged as i were unable to gift my cousin. They should only liableand pay for their fault. My mobile no from where i ordered the item is [protected] and mail id is arindam. [protected]@gmail.com

To,
The chief branch manager
State bank of india
Main branch
Subject: charge dispute "refund never processed"

Dear sir

A refund of 4570 rupees was successfully processed on 21st april 2019 to my account by amazon.in. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
My refund reference number 965691
My account no is [protected]

I ordered product from amazon india
I ordered sinlge wall insualted plastic free stainless steel water bottle gift set
I could not check open the product immediately. When i checked i found i received different item. By the time i decide to get it replaced, return window of 10 days lapsed. Now amazon denying me to replace the product.
I am attaching the images of displayed and received product.
Please help me in this.

I HAD ORDERED TWO WRIST WATCHES FROM AMAZON ON 6TH APRIL 2019 TITAN NEO ANALOG BLACK DIAL MEN'S WATCH 1698 BM01 and other was Fossil Venture Analog Digital black Dial Women's watch FTW6008. After opening the package I found fossil watch was missing. I informed the customer care but they simply refused to deliver the product or initiate the refund.

I order the tripod on 24th march 2019 on amazon india with excepted deliver on 10th april 2019 but till now i didn't got my product. And surprisingly now they said that my product in lost some where and didn't gave any information on product that when it will reach to me. When i called amazon costumer care my phone didn't connect to them.
Pls provide me the detail when i get my product or please refund my money back with interest.

Order id :[protected]

I had purchased a microwave oven from Amazon, but because of some technical problems I returned it back on 9th of April, and got refund reference number also, but till now I have not got my refund. I had shared Uco Bank Nlg a/c no. For the refund, So I request you to kindly get my money (11, 480/-) back with out any delay.

I have claimed the refund on 13th april and got my refund reference number on 23rd of april but still did not receive the refund and i have even called up bank's customer support and they are stating that there is no refund reflecting. Amazon refund reference number (Processor trace id) for the order #75503729104028663448391. I want the refund for the order

Dear sir,
My name is aaryav email id is [protected]@gmail.com which is registered with Amazon. My Amazon account is locked from 2 days. Reason is that i placed a order on Amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked . I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong . I also try to fax my own credit card details but fax no which they given give transmission error and fax not sent, i told these things to customer care but they are not helping me also send again mail with all details that happen with me but they are not response to any my request .

1) Bank Name: Deutsche Bank
2) Branch: Ulsoor Branch, Bengaluru, Karnataka
3) Refund Reference Number: 75503729101028575276982
4) Vendor: Amazon Seller Services
order no.[protected]
I have ordered the product on 10th April and immidiately canceled the order but Refund has not came yet.

I ordered a loreal telescopic mascara from Amazon India via NY Craze seller. When I received the package inside was Men’s vitamins instead! I sent the picture in the package promptly to Amazon who agreed there was a mistake and would remedy the error. After endless follow ups Amazon finally told me that NY Craze sent me the correct product... essentially calling me a liar! Have reported Amazon India and this seller to Consumer Affairs! Don’t deal with either!

I bought luvlap high chair from amazon and in one day initiated the return as the product was not as per the standards mentioned by the seller. Once i initiated the return, the company amazon send the message they will pick up the product in one working day, they never came. I waited and post 15days return of product is not applicable, they denied the return and refund which is inappropriate and unfair on such a big company's part. I am a very regular customer and i expect justice at the earliest

Hi,

I ordered rhythm's store epilator wax finishing electric hair remover razor from amazon the item in the app shows delivered and received by watchman but the product is missing delivery person didn't contact me while delivering it and amazon is not accepting the complaint i have already paid for the product.
Kindly do the needful in tracking the item.

Sir, i am order amazond prodect
Samsung Galaxy A50 (Blue, 4GB RAM, 64GB Storage) . sunday, 14 Apr, 2019, 07:00 - 13:00 pickup this prodect . pickup no.[protected]. prodect me not good . Return requested
Replacement Order :[protected]
Replacement requested on: Apr 13, 2019 .
Replacement Order Cancelled Order but amazon not fast work my Refund my bank . my amazon no.[protected] and 10 days complete amazon not send money my money 19990 rupees not send my account . please sir fast processing now . any question ansking you . Was expected 21 Apr
Dispatched
Replacement ordered Ordered on 13 April 2019 Order#[protected]

Sir, i am order amazond prodect
Samsung galaxy a50 (Blue, 4gb ram, 64gb storage). Sunday, 14 apr, 2019, 07:00 - 13:00 pickup this prodect. Pickup no.[protected]. Prodect me not good. Return requested
Replacement order :[protected]
Replacement requested on: apr 13, 2019.
Replacement order cancelled order but amazon not fast work my refund my bank. My amazon no.[protected] and 10 days compalet amazon not send money my money 19990 rupees not send my accound. Please sir fast processing now. Any question ansking you.

I made an order vide order no[protected] on 20 april 2019 amounting to rs.1118. The items were supposed to be delivered on 23 april. On 23 evening your delivery executive called and informed me that he won't be able to make a delivery on 23 and he will deliver the same on 24. The items were neither delivered nor an attempt was made to contact me over telephone for making the delivery. Today the status of the items is that it is being returned to the seller.

The customer care executive informed that two delivery attempts have been made. Whereas the track shipment in my app shows that only one attempt has been made. That attempt is on the same day when your executive informed me that he won't be able to make the delivery.

I was making this order as a gift for someone, and with the order being fulfilled by amazon, i did not expect to be cheated by the delivery executive. I have been ordering with amazon for a few years now. This puts doubt in my mind regarding making orders in the future.

I purchase the huawei p 30pro with huawei watch gt where there was offer going on on amazon as if we buy the huawei p30pro mobile with watch gt then we will get watch gt in rs.2, 000/- instead of rs.15990/- (Watch gt mrp), but while placing the order on 15 april, the total cart value was showing rs.87980/- instead of offer price rs.73990/-
So before placing order i contacted the amazon helpdesk on phone & he confirmed me that they are facing technical problem with the said offer currently, & he insisted me that go ahead & place order right now with full amount & within 48hrs i will received a mail confirmation about the extra money refund to my bank account through which i place the order, (I have call recording for the same conversion in my mobile), so i go ahead & placed the order for complete amount rs.89329/- (With one protective case)

After the same i constantly chasing with amazon india help desk four times on phone & twice on chat (I have all the proofs for the same) but still i haven't got the satisfactory answer from them. On my last call with amazon help desk they requested me to wait till 26 april for the next update from them which is exactly 12 days after placing the order, please note my return window for returning this product is closing on 25th april which is today i because of this i am totally hopeless.. Chasing with amazon india on my twitter & email too but no resolution yet...

I never expected such fraud from amazon india to whom i trusted from past years & place all my orders on their portal.

So today is 11 day after placing the order & still i haven't got my refund of rs.
13990/- from amazon india.

Below are the complete details for my order, expecting a strong action amazon india the such a fraud offers & duping indian customers on their trust.
Order date
15-apr-2019

Order #
[protected]
Ref no. [protected]

Order total
Rs. 89, 329.00 (3 items)
Seller - appario retail private ltd.
My email id = [protected]@yahoo.com

I ordered a stainless steel watch band in amazon site with order #[protected] on 11 april 2019. The tracking number is[protected]Ref : wcff[protected]). I received the courier package without the product inside the packet instead i just got a cardboard piece. Inorder to purchase the product online i paid an amount of indian rupee 365. Kindly take into consideration and take necessary actions to solve the issue.