Amazon India Complaints & Reviews

I ordered a samsung galaxy m20 phone on 12th feb 19 from amazon in flash sale after waiting for 40 mins on the app i got it. The delivery date estimated was showing 15th feb. The nest day on 13th feb my old phone got stolen and i had no choice but to wait till i recieve my new one. I did numerous calls to amazon customer care and told them about my problem still they just told me to wait and wait. I waited till 19th feb and still my phone...

I place my order on 6 feb 2019 the estimated delivery date is 12 feb to 16 feb but i never received my order till 19 feb 19, i contact amazon customer care frequently with my question about my order but everytime they are extend the time 24 hrs, my issues are never resolved till now so anyone can help me to get out from this.

Order date

06-feb-2019

Order #

[protected]br...

I ordered a watch on line : geonaute w 500 for the total cost of 2, 200 rupees. I received instead a kalenji watch which it costs 1200 rupees. I complaint and i was told that an investigation would have been carried out and i would have known the result. Meanwhile i have initiated the refund procedure which i hope will put and end to this dreadful experience. My main complaint is this : i still don't know what went wrong with my order. Will...

Dear Team,
Further to above subject today I supposed to receive one product it's Tracking ID[protected].
Today morning I got one SMS from your end informing about the delivery status i.e., "Arriving early: Kayos Botanicals Antifungal Soap with Tea Tree Oil & Neem - Body Wash Foot Soak for.. will be delivered today. Track: http://amzn.in/d/3TcBVpc.
I haven't received SMS which furnishes agent mobile no. As well as...

Name - ranjan maharana
Ac no - [protected]
Mob - [protected]
Refund ref no[protected]
Bank - indian bank
I have purchase table drill from amazon by making payment of 4950 through indian bank dabit card. I have cancell the item and amazon initiated refund an my account on 18/02/19. Refund reference number of[protected] they even shared transaction i'd on my request. I visited branch for solution and they...

I have ordered a coat, from amazon, and the name of the seller was indeals, which was a chinese seller, due to delay in the delivery i cancelled the order on 27th of january, but today its 19 of feb, and there is no response from amazon or the seller end. I called so many times, but there is not a satisfactory response from the amazon customer support representative, please take an action on it, you guys cant make fool to people, or stop...

The app says that they delivered the package with order no[protected] but i haven't received any package yet. The package was apparently delivered on 10th february but i didn't receive any call or message from the delivery man that day. It's been 8 days. I tried registering a complaint in the app but i couldn't do it. I hope you take a action and refund the amount soon....

I apid for ipad 9.7 128Gb and two more items amount 35256 on date12/02/2019
Amazon not confirmed my purchase and after one daybthey cancelled my items. And i got a refund massage but amount not cradit to my bank account uptill now. Please help me. This is the massage from amazon ( Refund success on MasterCard card (ending with 5828): 35256.0 INR. Please contact us for details at http://amazon.in/help)
Tody on date amount not...

On 22.12.2017 i have refunded one item ahich was purchsed from amazon and after receivng back the said item amazon has refunded the amount in amazon pay balance.

That thereafter on 22.12.2018 suddenly amazon has forfeited the balance amount of rs. 150.48 stating that the amount so refunded is a gift.

Now the question is that i have spent certain amount for purchasing a product and after that due to some bonafide...

I ordered Targert Jipmer Book by arun babu Book (A set of volume 2&3) The total amount is Rs.1410. I paid amount of Rs. 1260 through Indian bank Debit card and remaining Rs.150 Through amazon pay balance. I ordered it on Feb 1 and Cancelled the order on Feb 3. Refund was initiated on feb6. But i didn't get my refund back. When I contacted Amazon They gave Me a Reference number. I'm attaching the screenshot of the mail With this....

Sir,
Sir,
I haven't received refund for my order no[protected] from amazon..
But amazon has already processed the successfully refund on 05/02/2019. And provided me with refund reference number is[protected] and amount sum of ₹349 is not yet received..in my sbi bank account no [protected] to date.
And sbi home branch not help to me this type of refund/ or no file charge dispute form. Pls help and...

Hello team,
It regards my cashback for the product which i purchased in august month, as per amazon terms and conditions i should receive cashback on or before 31st december but it didn't happen.

I approached customer service for multiple times, for every instance they will say different strange reasons to escape for that moment but i never got proper response and never had accurate information.

Soon...

Amazon has billed me for a item, i didn't order, and they have no records, on this date of jan 22, 2019 of the charge of $13.88. They give me the records on what i have ordered, in jan. And all is correct but the jan 22, 2019 they have no records on this, but still have charged me for something.. I pay my bills, and am willing to listen to them about this but i can't even get to first base, with them to get help if they won't help me with...

This is regarding my last order, the person who came for delivery was extremely extremely rude. When the parcel came home, no one was there at home except my domestic help who didn’t have enough money to pay for the parcel. Neither i was in position to do online payment so requested the guy to come again later. This guy was extremely rude to me over the phone as well as created a scene at my house causing lots of commotion here.
I...

I taken m10 new mobile before 5dys back, and I'm facing lot of hanging problem, I want to return this item, but when I called to amezon customers center they telling install some nonsense app, and they telling ur mbl working proprer, I know wat and al prbln I'm facing pls help me to return this product...

Dear manager,
I did not get the book still now. Please deliver the shortly. I have an urgent need. Although, i have submitted all valid documents, yet i am not getting your cooperation. It's really very shocking for me. I don't know the status of my purchase also. It is absolutely hidden. A huge amount i have submitted for this purchase, yet i am completely in dark. Please take necessary action so that i can get this resolved.br...

I have ordered an item from amazon order no.-
[protected], and product is-"ekam musical - harmonium - 3 1/4 octave, double bellow, 39 keys, 7 stopper, bass - male reed with cover", when i received the order it was totally different and also defective and has many issues. Then i contacted customer care of amazon they told me that they gonna investigate the matter, but after investigation they came to a conclusion that the product...

I have a charge for $12.99 on my credit card bill for january 21, 2019 transaction. I cancelled amazon prime months ago because they were charging me for prime and i didn't order it. The price of it is to high and i don't order much from amazon in the first place. I am requesting a refund for this invalid charge. It is listed under amazon prime and the site is amzn.com/billwa, reference number 5731 on my statement. I had a hard time cancelling...

I did not authorize two charges on my card. D0l[protected] for $1.99 and d[protected] for $12.99.

This charges need to be off my card by next billing as will turn over to attorney general's office of nd.

My name is carla houghton my old address is 110 4th st ne, steele, nd my new address is 306 e interstate ave, bismarck, nd 58503. These charges appeared on my february 2019 statement. They were charged...

On 14th feb i purchase samsung a7 mobile phone on amazon but due to some reason i have to cancel my order and amazon accepted my cancel request and amount of 19538.51 which was spent on my credit card was refunded by amazon and same was confirmed by hdfc credit card. But still refund is not reflecting on my credit card account, please credit this refund on my account...