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Amazon India Complaints & Reviews

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Updated: May 11, 2026
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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 462

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K
khadeer pathan
from Coimbatore, Tamil Nadu
Apr 18, 2019
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Address: Hyderabad, Telangana

Order id :[protected]
Date of order: 13 apr 2019, date of delivery: 16 apr 2019, date of incident : 16 apr 2019
I placed an order of camplite (2-no's) at amazon.in on 13 apr 2019 for 480.00 each but on delivery date (16 apr 2019) i didnt receive any call either from amazon or from delivery executive. While checking at the end of day on 16 apr 2019 the product was marked rejected by me (Which i didnt). Immediately on seeing the rejected status i called amazon customer service the informed me to wait for 24 hrs and product will be delivered. But today (18 apr 2019) the status showed up product is returning back to seller, refund is intiated. Again i called up customer serive of amazon they aaked me to place a new order, now the cost of each camplite being 1527.00 each.

Desirable solution : request for delivery of product at older cost or pay me the extra amount (Amazon credits) to place the order.
Amazon India customer support has been notified about the posted complaint.
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    H
    HIP
    Apr 18, 2019
    Resolved
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    Resolved

    Address: outside india

    I registered product in march-2019 and now april-2019 but still we have not received product and my money.
    as per seller/amazon reply it's stuck in custom.
    i registered mANY COMPLAINT but still no any update and feedback about my refund & product.
    main draw back of amazon India there are not giving there customer complaint e-mail id & i was complaint to amazon.com but they responded me to contact amazon India. what a ### of this MNC company.
    this is very bad experience of Amazon India and seller.
    why government allowed this mnc company in India if they are not listen up about customer compliant and refund of customer money.
    if i have not received my money before end of april-2019, what down level we Indian customer should go don't know and f...ck your image in overall market.
    this is my last warning about refund money asap.
    May 6, 2021
    Complaint marked as Resolved 
    it takes more than two months to refund money and to much follow-up, time waste, harrasment
    Amazon India customer support has been notified about the posted complaint.
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    financial loss, money loss, mental agony etc...
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      R
      Ravi Teja D.
      from Phirangipuram, Andhra Pradesh
      Apr 18, 2019
      Feb 11, 2026
      This thread was updated on Feb 11, 2026
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      I received a fraud prize money coupon as " online shopping pvt. ltd." from tamando from amith kumar. through a registered post.

      Address: D.No. 12-60. VendraVaari Street , Penugonda., D.No : 12-60. VendraVaari Street , Penugonda, 534320

      Sir,
      Someone sent a False Gift Coupon as a Lucky draw by Purchasing Products in Online like not only in Amazon. They are Saying to People like, U got a Prize money from " Online Shopping Pvt. Ltd." To protect Amazon's Good Fame, I'm Informing u that, they are
      Contacting by this Number : [protected].
      They are Sending Bank Details to Deposit an amount of ₹7500 as a Security Deposit ( 0.6% of Prize money) along with...
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      287 found this helpful
      30 Comments
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      V
      vidya ca
      from Jintur, Maharashtra
      Apr 18, 2019
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      Provided mail for cash back offer if bill payment has been done from amazon website. Accordingly, i have done the bill payment but now they are refusing to provide cash back and saying that it was technical problem and there is no such offer but i have their valid mail for the offer

      My mail is [protected]@gmail.com on which i have received the email and placed the order from amazon. I have also attached screenshot of the offers for which no back received till date

      Date of transaction is 25.03.2019 and amount is rs.430, eligible cash back is of rs.50 as amazon pay balance which has not been received yet
      Amazon India customer support has been notified about the posted complaint.
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        R
        Ram Binay Singh
        from Kolkata, West Bengal
        Apr 18, 2019
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        Address: Amazon online shoping, 712502

        I have transferred ₹1805/- on 15/ 03/2019 for purchasing but I couldn't purchase by Amazon pay.So again request to refund my money.on 16/03/2019 but they are not refund till now.
        My transaction I'd isTRANSFER /UPI/DR/PHONE PE YES BANK[protected]/AMAZON/UTIB/amazon eapi/request
        Please see the matter and help me.
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          S
          Subash Kanta Das
          from Mandya, Karnataka
          Apr 18, 2019
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          18/04/19
          I ordered a product from amazon app on 10th april 2019 for which i paid ₹10999 through my debut card no.[protected]. Due to some reason i cancelled that order the same day that is 10th april 2019. I was supposed to get refund with 3-5 working days according to the amazon refund policy. After 5 days when i contacted them and told them about not getting refund they told me that the refund has been initiated from there side ref. No.[protected] but the amount is not added to my account. The bank denied to do any such thing and said we don't have that facility. Please resolve this issue as it is... My ac [protected]
          Amazon India customer support has been notified about the posted complaint.
          Apr 18, 2019
          Updated by Subash Kanta Das           Sir i Subash kanta das order id [protected] so me reason i cárcel the order but money is not credit in my bañk ac
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            N
            Nirshad
            from Mumbai, Maharashtra
            Apr 18, 2019
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            Address: Thiruvananthapuram, Kerala

            Yes. Amazon, world best online shopping site. But you did not have any responsible to your customer in delivery service. There is no contact number for delivery hub. If we are call to amazon customer care number, only one response "sorry". Amazon not rectify problem. When the date of deliver day, get delivery agent number but they didn't attent call.
            When you solve this problems?
            I agree with you that many good products are available in amazon. That not enough.
            Please give me a solution.
            Amazon India customer support has been notified about the posted complaint.
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              S
              Sivasakthi EM
              from Mumbai, Maharashtra
              Apr 19, 2019
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              Address: No 45, nesammal nagar , kamarajar 2nd street , nerkundram 600107, 600107
              Website: www.amazon.in/apps

              Dear sir
              My name : E.Sivasakthi
              Account number : [protected]
              Branch : Thisayanvilai

              Please refund my money
              I am going to take legal action
              So correct my complaint

              This month, Amazon has sent my account to my bank account
              Its related issues reference number[protected],
              Refund amount 4699rs

              I have been talking to Indian banking assistants for a long time
              Please help me
              Amazon India customer support has been notified about the posted complaint.
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                P
                Parv Methi
                from Tonk, Rajasthan
                Apr 17, 2019
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                Address: 52 Krishna colony scheme no 10 behind 80 quarters alwar (Raj.), Alwar, Rajasthan, 301001

                Actually i have purchased one mobile phone from amazon of rs. 8990 and i paid by debit card of punjab and sind bank but when my parcel comes dilevery man was not able to scan the bar code and he takes away parcel with it and refund of that only was not given by them as it is not reflected in my bank account till now. And they are saying me file a dispute charge in bank. And they are not giving me proper solution of this blunder. Amazon is the only victim of this as that was their responsibility of giving my refund. But they are not listening to me.
                Amazon India customer support has been notified about the posted complaint.
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                  H
                  Harisankar Js
                  from Kayankulam, Kerala
                  Apr 17, 2019
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                  Address: Amazon World Trade Center - Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055, Karnataka, India.

                  I seen an watsappmessage from my friend promotion of amazon. I just look that ad and its redirect to amazons another website these two are connected. Logo of amazon is exactly same and i order a camera after the procedure i go to a window that says that my order is confirmed and for tracking cheak email but i don't get it. I attach thescreenshot here
                  Amazon India customer support has been notified about the posted complaint.
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                    0007Pravin
                    from Mumbai, Maharashtra
                    Apr 17, 2019
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                    Address: HANUMAN MANDIR,POISAR, 400101

                    I'm pravin yadav .my mobile number is [protected]. i bought dell Dell KB216 Wired Multimedia USB Keyboard Order No:[protected] keyboard at 1 DEC 2018 from amazon .with 1 year replacement warranty.now after 4 months when i claiming my warranty dell customer care told me this is not original product .because your invoice doesn't have any serial number. companies like amazon now fraud with customer.
                    Amazon India customer support has been notified about the posted complaint.
                    Apr 17, 2019
                    Updated by 0007Pravin                     without dell serial number

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                      V
                      Vishwas Parashar
                      from Jaipur, Rajasthan
                      Apr 17, 2019
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                      Address: Jaipur, Jaipur, Rajasthan, 302013

                      Dear sir,

                      I did not agree with this prime membership and i have no uses of this
                      Membership. It's total useless for me. This is a fraud made by you. How can
                      You charge like this. I did't give any permission to charge. Amazon is a
                      Big company. This type of act does not suit you. No further customers will
                      Deal with you. By doing this you will not lose your credibility.

                      Please correct this and maintain our trust.
                      View replies
                      I have 2 charges on my credit card for $13.54 each. One on 5/11/19 the other on 5/13/19. I have no idea what these are. please find out what the charges are about.I did not order anything.Please resolve this asap
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                        A
                        Anil.2621976
                        from Jaipur, Rajasthan
                        Apr 17, 2019
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                        Address: 30/28 , 2nd floor, east patel nagar, New Delhi, Delhi, 110008

                        Without my knowledge and permission Amzn.com/bill WA have charged Rs.901.22 on 12th April 2019 via my SBI credit card. I not get amy OTP also from bank side, Now bank is not ready to reverse the amount. I have written mail to reverse back but they are not ready .
                        Why when somebody is doing this transaction then why bank not sent OTP at my mobile ?
                        This is fraud case.
                        Amazon India customer support has been notified about the posted complaint.
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                          Geetha S Naik
                          from Mumbai, Maharashtra
                          Apr 17, 2019
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                          Address: Swati nilaya balaji nagara 8th cross sira, Tumkur, Karnataka, 572137

                          Item ordered hyalu gel the expected date of delivery was 5th to 12th March and I sent an email to seller on 13th as I had not received the item.for that they replied that the product is delivered on 2nd March(I haven't got any pre delivery phone calls or message regarding delivery).I have complained many times in Amazon customer care seller and blue dart also fow which I am not getting any solution. Raised A-Z claim it is denied and bluedart doesn't have any proof of delivery just sending an attachment with number I don know how much important that is.Following that I enquired in bluedart also Mohammed suhail(delivery boy)was not available and they are claiming that he has left job.I am wasting my time in this since 3months and not got any solution.
                          Amazon India customer support has been notified about the posted complaint.
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                            A
                            anju ghai
                            from Amritsar, Punjab
                            Apr 17, 2019
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                            I tried to purchase sofa cum bed on 15/04/2019 but some hacker came in between and told me that there is a gift against this order and told me to search this number on amazon the said number is b01mxs2ggx and when i searched this no it came there is a referigerator as a gift and told me to pay the gst and it will be refunded in 3 minutes and send me accont no[protected] ifsc code pytm0123456 in the name of amazon and i made 3 transcations in the said name and in the end all amount was hacked
                            Amazon India customer support has been notified about the posted complaint.
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                              Praveen Jallipalli
                              from Kalavai, Tamil Nadu
                              Apr 19, 2019
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                              Address: Jagannadhapura., 507115

                              I have received buddha statues of rs 162.23 and returned it immediately.. it's been more than 1month I have returned the item.. But I didn't get any refund till now..what can I do? Pls help me. They informed that the transition was already completed. They paid to the bank. But the money was not credited in my account. Please take proper action and help me. To get my money back to my account.
                              Ref no:[protected]
                              Praveen..
                              Amazon India customer support has been notified about the posted complaint.
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                                S
                                StephanieKook
                                Apr 17, 2019
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                                We ordered a nikon camera from amazon india to be deliver to pune. Upon goods received, the delivery man run away immediately, and when we open the package immediately, the box were damaged and it comes with bricks and empty bottle instead of camera. We contacted amazon india and they mention they will investigate. After several emails follow-up and calls (More than 5 days with no response), we contacted amazon india via chat services. After the chat, they directly inform us that they have checked internally and packages were delivered accordingly.
                                Amazon India customer support has been notified about the posted complaint.
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                                  vinith aitha
                                  from Vijayawada, Andhra Pradesh
                                  Apr 17, 2019
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                                  Address: Mamathanagarcolony,roadno:1c,nagole, Hyderabad, Telangana, 500068
                                  Website: www.consumercomplaints.in

                                  I'm vinith kumar, i have recently made a purchase in amazon. The size is unfit i returned the items but i have not received my refund. The estimated refund time has been completed. The refund amount is rs:1783. And i also contacted for indian bank customer care service for n number of times they are help less. I requested you to please transfer my refund.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    sanal chauhan
                                    from Mumbai, Maharashtra
                                    Apr 17, 2019
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                                    Address: H-97 irrigation. Colony shanti nagar raipur cg pin-492001, Dehradun, Uttarakhand

                                    Order date-15 feb 2019
                                    Order no[protected]
                                    Order total-2148
                                    My order date 5march to 13 march. Amazone call me us. And said me. Your delevery date is 20 april. My watch not received in my adress. Please send my watch in my adress.2148 rupees online payment 15 feb 2019. I called amazon many times. They do not call them anymore. How long will my order get me? Please let me know. You do not even give a cry to the people.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      R
                                      [email protected]
                                      from Gurgaon, Haryana
                                      Apr 17, 2019
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                                      I have order a Lighter for a birthday gift on 04/04/2019. It was supposed to be delivered by 9th. But still there is no update for the same. Amazon customer service associates says its from third party. Its totally a mental torture that they are not delivering the thing for which I have paid for. I dont need my parcel anymore I only need a penalty to be marked on Amazon.
                                      Amazon India customer support has been notified about the posted complaint.
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