Amazon India Complaints & Reviews

Dear Sir,

i have amazon prime account and the intention behind me buying the service is i want my orders to be delivered quickly, i have ordered more than 90 products and out of which 90 % of the products were delivered late than committed date and this is not value to the service i have purchased i have wasted my time looking for deliveries and amazon customer service has no idea what there dealing with its such a inconvenience...

Placed an order for honor play 64 GB, got already teared box with missing phone, rest all is there in the box. I complaint the same to customer care, and they told me to wait for 15 days, on the day of resolution they said that you are lair, we doesn't provide you any resolution, and they refuse my request for refund/replace. I paid 20000/INR for this phone, and i totally lost my money. Please help me.

Order#[protected]br...

My name is manoj kumar my order no. is[protected]
amazon delivery boy devilerd segate 500 gb very old hard drive
i m already conncet customer care with amazon team 20 to 25 time in 9 days but not return my item oder cancel by automatic amazon site.
payment already pay my hdfc credit card
please help me i m very confused this matter...

Transportation services
Tracking id[protected]

They dont call
They dont meet
They just say person is not available

From one week no call no reply

Not only one agent but multiple people wasting time of others

No value for service

No cusotmer ethics

Why have i ordered i doubt from them in 1st place, why they dont have customer importance...

This is to bring notice that the delivery boy named Md Farhan, phone no: [protected] from amazon abused my wife and said " aaja neeche apna order lele" used abusing words like behen ki ****, madhar***, ran**. i have already complained with the local police . I expect a brand like amazon to stop hiring such illiterates who behaves like ### and fire the delivery boy . A person who cant respect a woman should be punished to the core...

Hi,

recently i purchaged a wallclock through Amazon.in

The price of the clock is 1599 and they gave 41% off and showing 990 is the final price..so that i purchased the product online for 990..but when i received the product delivered..i saw the fake price tag is attached on the original price tag is 1599/- ..when i removed the fake price tag the original price on the product is 600/- .OMG i got shocked and raised...

I made a pre paid order of 'nancy drew stroy book series' through amazon app on 23rd august. It had to be delivered by 3 september but wasn't delivered by then and the delivery date was changed to 7 september but it hasn't been delivered till now.. On the app, order status is saying 'dispatched and your package might be lost'.. I tried contacting customer care by phone and through amazon app customer service chat but of no use. I'm very furious...

It was a fake product where they sell 2015 manufactured laptops which is nothing but cheating. Amazon deletes the reviews and they never called to address the cheating issue. Shame on amazon. I have uploaded the order copy and tried to contact amazon but they declined to post reviews so that they can cheat other customers. Amazon products have to be approved by govt since they should not cheat others by supplying outdated hardware....

Order placed on 9/8/2018 and still not dispatched. Its a complete failure of amazon india operations and 5 times the changed the estimate date of delivery but failed all times.

Customer agent also don't have complete details and just giving false assurance but there approach is like this type small incident is common in india and we have no control on the delay.

In a entire month they are not able to dispatch...

I was called by madhavi from amazon (Mob:[protected]) on 5th september regarding my order (No:[protected] and she promised me that she is my point of contact if i need any assistance or support related to the order i placed post delivery, including the help of a carpenter.

Sofar i have ordered multiple products seceral times from amazon and all the time i had excellent experience except this time, the delivery of the...

I made a upi payment of rs. 1120.00 from my mobile banking app of kotak mahindra bank to amazon india (Order #[protected] on 6th aug, 2018.in between then my internet connection, where i was using amazon app got disconnected, and amount had been deducted from my account. Now amazon is saying they did not got any amount from your bank and kotak is saying they have credited it to beneficiary account. I called both of them at least...

I ordered fossil q marshal men's smart watch from amazon.in. I got to know within few hours that the watch is faulty. It didn't charge after keeping for 3 hours charging and shut down if i take it off. I tried contacting amazon but they gave me different responses each time i contact them. Also one email said i can choose between refund or replacement. I chose refund. But then they asked me to contact fossil india to get dead on arrival (Doa)...

Order placed on aug 19 and is said to be delivered on aug 21.
The item weber compact 47 charcoal grill (Black) worth rs. 10, 000+, was not delivered along with other items as below,
- grill brush
- weber lighter blocks
- grilling tongs (Item number 6610)
- weber coconut shell charcoal
- rapid fire chimney starter [ not part of original order unless it comes
With the weber compact...

Dear sir / madam,

I am writing to you to raise an issue about: online & mail order

The issue that i have experienced was: i have redtape shoe on 04.09.2018 and i have paid amount of rs.1877 through credit card and they promised me that it will be delivered on 06.09.2018 and on delivery day i called you guys and asked them to deliver asap and i gave my alternative number to connect with delivery boy but after...

Date of incident - 05.09.2018
Client name: amazon india
Product manufacturer - luminous power technologies private limited
Incident - one led bulb failed/ fused.
Desirable resolution: either refund or replacement with warranty.

I have contacted luminous customer care no[protected] and spoken with ms manisha. She has given me company distributor number [protected], ayan marketing. The distributor...

Amazon is a unethical irresponsible unreliable and hopeless company a trouble maker for the customer i am having series of horrible experiences as they don't bother to deliver items despite having paid for it they refuse to send item even after they are ordered saying prices are wrong they and their seller are not trustworthy and reliable my current order is still not delivered screenshot is attached...

Array

Sir I have given the order by the time of freedom sales of 9 to 11 of mobile phone y2 mi 4 64 but they have not been able to deliver the product .The are given me now 10 September for giving the product but I don't see the product is not given showing dispatches. Order id date
11-Aug-2018 Order[protected] of my [protected]@gmail.com...

Dear sir my name is lalit wajari .. my email [protected]@yahoo.com.. i order one plus 6 mobile phone from the amazon, hear is my order id[protected] ..
But when i i get dilvry of that product mobile phon is not in the box so i called dilvry boy and told him that there is no mobile phon in the box so he said i cant help u ..
Then i called amzon custmer care so they tolde that wait for 6sept and now they locked my acount...

I had placed an order for a phone on 15th aug which was wrongly delivered on 21st aug '18 (Not the one i had requested for) hence requested to get the product picked up which was done immediately the following day on 23rd. Aug
I later requested for refund the amount but they said since its in amazon wallet we cannot transfer it to the bank to which i expalined it erroneously got into wallet and requested to credit it in the bank.br...