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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 538

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R
Rawat Raj
from Gurgaon, Haryana
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lipton green tea 250g

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Concern,

Disappointingly i am stating that I have ordered for lipton green tea 250g 13 days ago but still I haven't received the product.

This is really very shameful to Amazon India as the maximum given deadline was already exceeded and still there is no information related to product. Also there is no such option for return the product.
I am not happy at all. Please answer why this is been done...
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A
arunahari
from Hyderabad, Telangana
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regarding my order delivery

Address:Hyderabad, Andhra Pradesh, 500074

On 13/08/2018, I Booked 1gm - Joyalukkas 22k Gold coin through Amazon.
My order number is :[protected].
It was supposed to reach me in between 19th Aug - 23 Aug 2018.
I waited up to 28th Aug 2018 and then I put a mail to Amazon customer care.
But they have not taken proper action. Whenever i check my order status
it is showing as : the item is out for delivery and will delivered.
Almost 15...
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S
Subhash Kumar3
from Delhi, Delhi
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refund of money for backpack bag

Address:New Delhi, Delhi, 110059

I have purchased a backpack bag from Amazon which is blue colour i have booked on 21 august 2018 but i received orange colour in 23 august 2018. Then i talked to customer care executive she is agree for replacement for the same and i have received another same bag then i asked to customer care why you send me same bag again then executive replied sorry sir if you have received same product it means no colour available in seller so i refund...
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A
Apsha Agrawal
from Mumbai, Maharashtra
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delivery agent using slant language

Address:Thane, Maharashtra, 421302

This is apsh agarwal here, i had a issue with amezon delivery agent, I ordered a induction from amazon n at the time of delivery delivery boy was using slant language and horrible language with me which I cannot metion here, I refused to pay price for induction, after that I complained to amazon regarding this but no action is taken. I again ordered a hair straightener from amazon and the delivery agent ask me to pay first for induction then...
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M
Muhammad Yasir Ahmed Mustafai
from Jamnagar, Gujarat
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return money

Address:Vadodara, Gujarat
Website:amazon

I purchased a adiso mens synthetic leather stylish sneaker shoe rs 489 from amazon on 15 aug 2018 and done full payment by debit card but i can return the item to amazon on 21 aug 18 and now amazon saying that refund has been send to bank on 22 aug 18. So contact customer service and the file charged dispute. They had given me a refund reference number[protected]. But customer service is saying they can file nothing like charge dispute...
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Address:824231
Website:www.amazon.in/b2b/info/amazon-business?layout=landing&ref_=b2bgoogle_BRac024

(more disappointed with amazon refund process than the seller)

we got the defective product, we arranged ourself to send it back to the seller .when we asked to initiate refund their customer care representative kept on saying that we will get the refund money when the product reach the seller warehouse. we stop mailing amazon customer care and waited until the product reach the seller .we mailed them again after the product...
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D
Daleview
from Aluva, Kerala
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microtek insect killer 20w/defective item

Everyday i tried calling bt i don't get any response. I bought a microtek insect killer 20w on 3rd august 2018. Recieved item was defective. We informed to amazon customer service on 3rd august. They said that item will be replace within 24 to 48 ours. Nobady taken the item until this time. We informed several times through telephone and email, there was no response from amazon till 30.08.2018. Yesterday i saw in the website the item will...
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S
S.Narzary
from Shillong, Meghalaya
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sony xperia xa1 dual 32 gb gold mobile phone

Website:[email protected]

Everyday i tried calling bt i don't get any response. I bought a phone sony xperia xa1 dual 32 gb gold on 5th april 2018. I have a warranty of 1 year and now it's just 5 months and my touch screen is not working. You should look into this matter or u should replace me with a new phone. It was not working since before 1 month and i've tried calling since from that day but i got no response. Is this how u behave to your customer? You should...
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Hai sir, am mohamed ubedulla
My order id is[protected]
I am sending this order id because am totally confused
Sir am not getting my refund from 30 days, first of all i want to say abbot the service of amazon,

First i order a mobile on 30 july 2018, and after waiting so many days, she got a mobile, i ordered to my girl friend, she paid money which is cash on delivery, but i ordered from my accountbr...
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Website:Amazon.in

Hai sir, am mohamed ubedulla
My order id is[protected]. Redmi mobile of 7999rupees
I am sending this order id because am totally confused
Sir am not getting my refund from 30 days, first of all i want to say abbot the service of amazon,

First i order a mobile on 30 july 2018, and after waiting so many days, she got a mobile, i ordered to my girl friend, she paid money which is cash on delivery,...
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S
Swastik Tembe
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

whirlpool 1.5 ton ac order 404-64010732594762

I placed a prepaid order on 10th august and within an hour requested for cancellation as price for fluctuated! Called support to check if they can revise the product’s price and deliver it to me! Amazon support suggested to cancel and place new order! Despite of cancellation request amazon people dispatched the order which created more delay! Now it’s been almost 20 days i have not got my refund! And amazon customer support...
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Address:600119

Ordered a chimney in amazon and got a faulted one and requested for replacement, daily getting sms that it will be delivered today by 9 pm and product is out of delivery for past 3 days but its not done. Getting sms that order cancelled as cod not paid.. When contacted customer service anup, he mentioned that amazon doesnt send those messages and its done by courier company and he was rough to escalate this matter....
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P
Poornabodha Srikanth
from Hyderabad, Telangana
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johnson's baby care collection with organic cotton baby dress gift set

Address:500036

We have booked the gift items for presenting to a couple who have blessed with a baby, well before the date of the function. The function was held on[protected]. The function over and today is[protected]. But till today the gift has not been delivered. It is not fair on such a reputed organization. It is waste even if it is delivered today. What to do with that gift. I have received message that it will be delivered on the night of[protected],...
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J
JayaVarma
from Bengaluru, Karnataka
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order says delivered but not received

Address:560068
Website:Amazon.in

I had ordered for a set of side plates from amazon (Order#[protected], servewell tribal paisley dora side plate set, 19cm, 6-pieces). I got an update on sat 25th aug that item has been "delivered directly to the customer". But i have not received any item. I called the customer care twice. First time they told, it would be delivered the next day. Next time they said they have some issues, due to which the item can be either replaced...
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V
Vivek Vohra
from Delhi, Delhi
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order # 408-5293927-307236

Address:New Delhi, Delhi, 110009

This in regard with my complaint against hiking led light and since 14th of august i am making regular complaints but no one is sorting out. Fake statement that i've refused to take the delivery has been mentioned by courier person but for the last so many years i've never refused any delivery. As a prime customer of amazon i have a full right to speak, i was going through a lot of agony and pain for the last 21 days and for that a mere refund...
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I was charged 64.09 by amazon prime, i dont believe i was subscribed to prime and i didnt make any transactions. I would like to request a refund. I am not sure entirly what i was charged for but i need help undoing it for 64.09 is a lot of money to be charged when i havnt bought anything. If someone could help that would be amazing for the money that was taken was for school books and supplies which i now cant purchase because i was randomly...
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C
chhavi1234
from Hyderabad, Telangana
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not delivering the product and not able to track my product

Address:110043

I ordered one plus 6 mobile on 21 august 2018. It was a amazon prime delivery which was promised to be delivered on 22 august 2018.
The product has not reached to me till now, today is 28 august 2018, moreover i am unable to contact their courier person as he always keeps his mobile on switch off mode.
There is no way to track my product, i cannot contact with their transportation department.
The price of the product...
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S
shardasamant
from Mumbai, Maharashtra
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enquiry about my order

Address:Thane, Maharashtra, 400601

This is to inform you what happened to my order no.[protected]
Ordered on 6th august no response customer care number also i dialed but
No response this is bad since years i am ordering your product i am really
Upset your response sorry to tell. If you are not able to deliver let me know.
I informed to deliver by 27th august still no reply....
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R
raghav84
from Mumbai, Maharashtra
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cheating or thief on refund product

I purchased a us polo t shirt. That was not ok to me. I returned the product and the product was checked by your executive. And now after checking you are saying that product was old and without tags and was dispossed by your warehouse. Its total non sense. It is not my responsibility now after giving the product to your executive. Dont worry i will now raise my concern to consumer forum of india. Totally non sense. You picked up the product,...
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S
Suresh_1987
from Bengaluru, Karnataka
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amazon order generic white, 5w: e27 220v 5w 7w 9w 12w led night light

Address:560066
Website:www.amazon.in

I have ordered generic white, 5w: e27 220v 5w 7w 9w 12w led night light sensor led bulb through amazon.in. On 6/june/2018. But the seller failed to deliver complete order. Instead of sending 4 bulbs, they have sent only one broken bulb. I have already raised many complaints to amazon (A-to-z) as well as to seller. But no use. I have paid inr 1436/-. For this order. So i am requesting you to get my money back.

Order no. Order#...
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