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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 533

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Address:72118
Website:amazon.com

Ordered an item which was damaged in shipment (A pet extension "carlson pet product extension, extra wide gate 24") amazon sent it back mid-shipping and stated it would give me a credit (Sept 4th), it's been 14 days haven't heard from amazon. The website states i made no such purchase! Tell that to my bank account! Would like a refund! "amzn mktp us dda pin pos amzn.com/bill"!!!...
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bkvaraprasad
from Udumalaippettai, Tamil Nadu
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cheating customers and irresponsible

Address:534260
Website:www.amazon.in

Products ordered online are not delivered to the address given and showing that the products are delivered to your address and even signed by the customer who has ordered. cheating the customer and without signing the copy the amazon people are showing that the receipt was signed by the customer. for the items for which already paid are stolen and showing that
items are delivered. Amount paid through BHIM UPI and no response from...
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muna2258
from Coimbatore, Tamil Nadu
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confusing display of items and poor return policy

Address:530013

I, s v ram mohan, mobile no [protected], email id sv. [protected]@rediffmail.com would like to lodge a complaint against amazon india. Few months back i have ordered room's gravity wood wheel barrow (76.2 cm x 35.56 cm x 33.02 cm, brown), when i received the item it was broken and damaged. Moreover the size of the item is very small. The amazon india did not mentioned the size digramaticlly in a clear cut manner, on the other hand they mentioned...
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itiappu
from New Delhi, Delhi
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phone call fraud

I got a call from fake amazon on 04/09/2018 saying i have been selected for a gift. For that i need to choose product of 5000 from amazon.in and tell them on call what i have chosen and they will book it for me. I chose a product and paid them 5000 via google pay. Next day (05/09/2018) they called and told you need to apy 11, 999 gst which will be refunded within 2 minutes on the call itself. I told them to cancel my order and refund my 5000....
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saumyakanta mohapatra
from Bengaluru, Karnataka
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product not delivered... tracking id 216523773509

Address:Khordha, Odisha, 751006
Website:WWW.amazon.in

This is related to[protected]Timber cheese bean bag, 2kg refill (White) for which i placed the order on 6th september. The excepted date between 9th-14th september.
It has reached bhubaneswar on 14th but still now i waiting the product to get delivered to my address. Now its showing status as it will get delivered by 19th.

I have an awful experience from last 3 days following with the customer care. The answer i...
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Rahul Bhol
from Hyderabad, Telangana
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wrong product delivered and denied to replace/return

Address:Hyderabad, Telangana, 500019
Website:Amazon.in

I have ordered oneplus6 mobile phone price 34, 999rs in 6emis. But i received defective oneplus3t mobile for the ordered.
I have made unboxing video also but they are not interested to see the proofs.

With patience, i have checked with the concerned team several times. They told me that they are investigating but finally replied that they will not replace or return the product.
They are ignoring customer voice...
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Sakhi Javed
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dettol kitchen gel - 400 ml (lemon, pack of 3) 5% off 340

Address:491001
Website:Www.amazon.in

Order date

14-Aug-2018

Order #

[protected]

Order total

357.00 (1 item)

Shipment details
Free Delivery on eligible orders

Dispatched
Delivery Estimate:

Tuesday 21 August 2018

Dettol Kitchen Gel - 400 ml (Lemon, Pack of 3)
This product is not delivered and no refund...
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mailurdear
from Yarada, Andhra Pradesh
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item not delivered and refund not initiated

Website:www.amazon.in

I have ordered a battery for Asus ZenFone on 24 Jul on Amazon site, but the item was not delivered and after several calls to customer care for more than one month, till now, the refund was not initiated. I'm mentally tortured. I need a refund and compensation for my mental harassment. Every day customer care executive is giving different stories regarding refund. I have call recordings. Pls help and do needful...
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Aslam Baba
from Noida, Uttar Pradesh
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order delivered without being delivered

Amazon Order #[protected]
Got a mail and message that order was delivered to me while it was not. No one from amazon has a clue where it is.Poor inter team co ordination. Customer care asking me to wait till 4 days.Charged me Rs 100 for speed delivery. No one is ready to track the order. Neither i can track it as the status shows delivered...
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NIS- 17
from Mumbai, Maharashtra
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nor replacement / refund from amazon.in

Address:Mumbai City, Maharashtra, 400059

Order #[protected] this is my order id,, amazon is not returning my product, please do a need full for me..

I purchased on 15th of september, today i received it but mi a2 is such a bad experience it had nothing as expected,, solve this case on urgent basis as soon as possible.

I want my money returns from amazon, amazon is such a bad service...
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N
Noor.
from Dharwad, Karnataka
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ordered a gown which was fully damaged and has # on it.

Address:Bangalore, Karnataka, 560045
Website:amazon.in

Hi,

Product name - angel's fashion women cotton one piece dress with net chunni.
I ordered a gown from amazon with order id - #[protected] the dress was completely damaged and had some drainage water strains on it, if we open that parcel all mud was doping down. I want my entire refund back and also want the compensation for sending such a bad product, i want that for some function and entire mood spoiled....
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Bhagyashree Borade
from Pune, Maharashtra
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saregama carvaan

Address:Pune, Maharashtra, 411019

I ordered saregma carvan and the estimated delivery was within 4 days, but i didn’t received the product till then as well as the tracker was not updated. Then i requested customer service executive to reschedule the delivery, even then i received a call from courier agent asking for delivery of product, as i was out of station.in the package, remote control was missing, so i ordered for replacement and to my surprise the entire system...
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aadyakdas
from Tiruchirappalli, Tamil Nadu
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jbl headphones

Address:Shimoga, Karnataka

I purchased jbl headphone c100si on 3january. But it stopped working after 7months. It had 1 year warranty. Now ian unable to return my order. Please help. My ordr number is[protected]. It had 1 year warranty. I brought it for 710/-....
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Maryanne
from Mumbai, Maharashtra
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sold me a fake micromax mobile

Address:400091
Website:www.amazon.in

I bought a micromax mobile from amazon for my father in december 2017. It was advertised on front page of toi. But the phone was very bad. It was constantly opening ads and would hang often so finally my father took it to the service centre. They checked the imei and said the phone is a counterfeit. When i contacted amazon they said they need service denial letter.
After more than a month micromax finally sent an email stating amazon...
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Manisha Hitesh Shah
from Chennai, Tamil Nadu
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enamor product sold above mrp

Address:7

Very upsetting to see this kind of cheating happening under the banner of such a wonderful company. Amazon has been my favourite place to shop, never had any issues until today. I was very surprised that i was charged more than the mrp for the product i purchased online on amazon.
I have attached the pictures of the bill, product and the envelope in which i received it.
I was charged ₹849/-, for a product i purchased on amazon....
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sachin772
from Pune, Maharashtra
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order being returned without my knowledge

Address:560052
Website:amazon.in

Hello, my name is sachin m. D, my area pin code is 413501 i had ordered a product from amazon on 11th sep 2018, order #[protected]., at the price of rs.3870, and the package was in transit as usual, then today on 16th sep, i saw the update that the order is being returned back to the seller without me knowing it, and i didn't even cancel it. And now the price of the same has been increased to rs.4000, which looks clearly like a trick...
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pooja241
from Mumbai, Maharashtra
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not replacing my product

Website:amazon

I bought a phone from amazon. Which was defected and i want to get it replaced but your people denied doing that as the seller doesnt have the product and now they want me to stay without phone for a week.

You people just dont understand that how important any product can be,
I paid my money to amazon not to that seller amazon should arrange it and provide me my replacement....
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Bittu Hijam
from Mangaldai, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return pickup rejected by courier

Address:Nagaon, Assam, 782446
Website:Amazon.in

Recently i have order richard murphy microwave convention oven of rs. 11, 449 on 23/08/2018 order number:[protected] from amazon and received damaged product. I have requested to return the product and refund the amount to origin payment method. But till now didn't solve this issue and everyday courier person cancelled return pickup from my home address. Kindly take strict action against amazon under ipc 420 for making fool customer....
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HIJAM GYANESWAR SINGH
from Mumbai, Maharashtra
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return pickup cancelled by courier

Address:Nagaon, Assam, 782446
Website:Amazon.in

Recently i have order richard murphy microwave convention oven of rs. 11, 449 on 23/08/2018 order number:[protected] from amazon and received damaged product. I have requested to return the product and refund the amount to origin payment method. But till now didn't solve this issue and everyday courier person cancelled return pickup from my home address. Kindly take strict action against amazon under ipc 420 for making fool customer....
+2 photos
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eliyasmathew
from Badagara, Kerala
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pirelli diablo tyre

Address:Ernakulam, Kerala, 682309
Website:www.amazon.in

Respected sir,
I have ordered an pirelli diablo tyre from amazon on 23rd of august and it have arrived at cochin main hub at 27th and had to wait till yesterday for item to reach hub near my home. I have contacted customer care many times to know the current location of my product september 10th when i checked the status it is saying that the product was returned without any reason. Tyre is one of the important part of my vehicle...
+4 photos
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