Amazon India Complaints & Reviews

Dear Sir, I have purchased 'OneplusOne' mobile from Amazon.in on 25 January 2015. On the date of purchase Amazon has offered "10% Cash Back", if purchased through Amazon mobile App using American Express Credit card. I was also informed that the Cash Back will be paid to my Credit Card within 90 days from the data of purchase, it means I should have got the Cash Back by 25th March 2015. But till date I have not received the cash back. I...

Hi All, Never expected a company of Amazon's stature could go to this low level. They have NO business ethics. Ordered for a toy guitar for my 3 yr daughter when received it found it broken in two pieces called them they asked to send email sent them email with snaps they asked 5 days for the product to be picked up and then re sent a fresh product. It has been more than a month now these guys are neither refunding the money nor giving...

I order samsung neo 3 on 25.6.15 Order #[protected] and collect the package from courier office on 30.06.15 When I open it later, I found the mobile missing They didn't instruct the courier to deliver it to my doorstep. They sent me sms to collect it from courier office. So I went to collect from their office but I was in hurry as I have to go office so I didn't check and open in front of them. I have to give my signature to collect...

This is with regards to ORDER #[protected] dated 12th December 2014. As advertised on Amazon india, I was supposed to get Rs. 5000 cash back on Xbox one with Kinect Assasins Creed bundle with free wireless controller by feb 2015, which I have not received till date. I have contacted Amazon regarding the issue several times and have only gotten fake assurances that the issue will be resolved soon. However, there has been no followup...

I had purchased a microwave oven from amazon and they had given me in a damaged condition and they requested me to courier it by myself and they will return the whole courier amount of rs3200 now its been more than 1 month they are not refunding my amount. They are always saying that they will transfer the amount in my bank account directly or they will issue the cheque but they are not transferring me my money back. I am now damn irritated...

Sir, this is about my order[protected] and. . . The story of poorest online shoping id here. . . The return reguest was created on 25 - 06 - 15 and guess what?The product was picked up on[protected] days to pick up, did someone from amazon.com had to pick?) and the frustration @amazon. In "the worlds most customer harresing companay". . . And now. . . Amazon says "sir it takes 15 days to get your money back...

I have ordered for a Sony DSC-HX400V 20.4 MP Point and Shoot Digital Camera with a 50X optical zoom on 28th June on Amazon India with the product delivered on 30th June. However when I opened the package instead of the original product it had a Sony DSC-H400 camera with a 63X optical zoom although the invoice which I received was for the original product ordered. I have checked over Amazon and the Sony DSC-H400 camera is priced at INR 18,...

The procurement o[censored]SAMS window view...g Galaxy E7 Gold New leather Flip case cover was placed & accordingly Rs 690/-cost of that product was paid on line on 26-6-15 I have received the Flip cover vide In voice No DL.SDEA[protected], Order No ID[protected].On opening the pack &attaching the Window Flip cover to my Samsung E-7 mobile it is noticed that there is no censor or functions for operating camera or receiving phone...

I purchased a Sony Xperia Z2 black on 3/07/15 on amazon.in fulfilled by a seller by name TECH ADVANCED. i recieved the product the next day shipped by SARF TRADING. When i opened the packaging and the box there was no invoive and the claimed warranty provided for the phone as mentioned in the product description on amazon.in webpage. I contacted amazon and the seller through numerous mails asking them to send the invoice and the warranty...

I have order a MICOMAX PHONE on Jan 2015 and as per their advertise and customer support team I they will return the 10% cash back after 3 months of time but it been 6 months I m following them and they are not refund my money. My ORDER No. : Your Amazon.in Order #[protected] I want to take legal action against them . Please suggest me the procedure I have all the purchase documents. Susmita Das...

I have ordered fitness gloves on 18th June.(Order #[protected]. At the time of order the delivery date shown as within 23-29 they wi deliver. But, they have changed the delivery date without intimating me to 30june-8july. I have contacted the customer care reg. this and force them to deliver ASAP on 1st of July. But after 15days(3rd july) they simply cancelled the order (they initiated the refund) and ask me to purchase again. I...

Fake!! Fake!! Fake!!
Amazon is totally fake sending ake products and not refunding
The customers amount and not taking the returns.

For the order id[protected] placed on[protected] for a hard disk of 1 tb

They have send me the duplicate and incomplete product . It was the prepaid order .
Many times i ordered on cod that time i received the orginal product but this time fake one.br...

I have order TP-Link TL-MR3020 Mini Pocket 3G/4G Wireless Router (Grey) product on 27th June 15. I received product on 1st July 15. When I opened the package…. I came to know that this product is already used and box is already opened. Lots of things written inside the box shows that its already opened and used. Please find attached photos. When same thing I raised with Amazon customer care chat they just asked me to cancel the order...

Amazon is mentally harashing me and not refunding my money against my order[protected]. I have given my bank statement to them to prove the amount has not come to my account. Also they have made me to call my bank more than 25 times to file dispute and my bank is asking below details which they are not providing. They are not caring to refund my money and are repeatedly saying to check with bank with refrence no the gave however...

Dear Team, On June 30, 2015 I have received a message on my mobile that Rs.- 3811.09 has been deducted from my account on behalf of Amazon Cloud Services. After some time on same date I also received a Invoice from Amazon.com of $59.99 for amazon cloud services. Copy of the same attached. But when I saw my Billing information and my Dabit Card details in invoice, I was shocked, Because the information was same as in my amazon.in(Amazon...

I received a shabby version of the book 'The Lovely Bones' from Amazon. The pages were worn out and a few tears were visible. It looked like a second-hand copy for a first-rate price (Rs 140+50 delivery). It feels like I purchased a book off the footpath....

On 28th February 2015 I had purchased an Apple iPhone 5s (Space Grey. 32GB) on the Amazon India Website using my HDFC Bank Credit Card using the 6 Months EMI Option. The purchase was made from the Seller Cloudtail India Pvt Ltd. At the time of making the purchase, there was an offer going on by Amazon wherein it was mentioned that if an iPhone 5s 32GB would be purchased from Cloudtail by 28th Feb 2015, then Amazon would send a Gift Card of...

I have purchased the Apple iPhone5c from amazon.com and cloudtail is retailer who sold it to me. After 3 months o[censored]sing, phone iOs get crashed. I submitted the phone on Authorized Service center for servicing. They told me the device has duplicate hardware and there is discrepancy in hardware found in the phone, so they canceled replacement of phone. I feel like cheated by amazon and cloudtail. If i dint get my mobile replaced, i will go...

dear sir, Ref: DSBH [protected] GOAFDAKF9 I have ordered blue stone 18k yellow gold &diamond and paid on[protected], un fortunately the order was cancelled by you for unknown reasons, later i received message that the amount will be refunded shortly. but so far i have not received the amount.kindly look into the matter and do needful. Thanking you Dr. M. Sanath Kumari...

Sir, I have ordered for a sheaffer blue refeel my order ID is[protected] but today i received parcel through Blue Dart when i opened that parcel i found only a empty packet without refeel can you please enplane if me i have paid for it ( it was COD) then where is my refeel?...