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Amazon India Complaints & Reviews

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Updated: Feb 27, 2026
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Amazon India reviews & complaints page 960

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J
Jayakumar Menon
from Chennai, Tamil Nadu
Nov 25, 2015
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Address: Chennai, Tamil Nadu, 600017

I purchased a Redmi2 (white) mobile online through Amazon on Sep12th 2015 sold by E -Mobiles, Anjaneya Infrastructure Project, Bangalore vide Invoice no KA-BLRS[protected] dt Sep 12th 2015.I have visited your authorised service center at Ashok nagar Chennai thrice, twice for the same complaint of speaker problem vide Work order no[protected] dt[protected] and Work order no[protected] dt[protected].I was relieved that the speaker problem was set right but to my shock and surprise this morning the mobile did not turn on and the rear of the mobile became very hot.Hence I removed the battery and rushed once again to the service centre only to be informed that the mother board has a problem and that it will take 15 days to be rectified.All my contact and pictures are now lost and I am totally dissatisfied with the performance of this phone.Since it is hardly 2 months since it was purchased, I would like you to replace this phone with another new phone.With all the problems starting with speaker issue and now mother board, I am not confident if replacement of board will solve this issue.My fresh work order no is[protected] dt[protected].and IMEI no [protected].
I hope you realise the hardship I have gone through and if possible I would like a full refund for the purchase so that I can purchase a more reliable and trusted brand of mobile.Even if this is repaired I have my doubts about the efficiency of the instrument after my experience.I am a senior citizen and I cannot keep visiting your service center every week for some problem or the other.Hence I expect a speedy and favourable reply from you.
15 days is too long a wait and I require a repalcement or refund of amount
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    A
    Atul Ghule
    Nov 25, 2015
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    Address: Pune, Maharashtra, 412307
    Website: amazon.in

    Sir, i have ordered 2 shoes from amazon.in on 27th Oct 2015, because of shoes size issue we have given request for return & refund the shoes amount on 3rd Nov 2015 and 7th Nov 2015 respectively. order Id:[protected] Request you to help us solve our issue.
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      V
      veekkas
      from Rawatbhata, Rajasthan
      Nov 25, 2015
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      Address: 560098
      Website: www.amazon.co.in

      Hi My name is Veekkas Gaikwad, i am hardcore fan of Amazon but now it is time to make aware them about their service. Order Placed: 15 October 2015 Amazon.in order number:[protected] I purchased this gift card of 5000. For which i got rs 200 discount. Now its more than one month. They are neither giving proper resolution nor gift card of rs 200. And most important everytime they agree to send gift card of 200 but not behaving like that... now i dont want this gift card but the complain...
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        Y
        yogeshverma141
        from Nichlaul, Uttar Pradesh
        Nov 25, 2015
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        Address: 122107

        I have returned the product on 7th Nov. 2015. But still i have not got my refund.When i called in amazon care on 19 th Nov, they assured me that u will get the refund by Tuesday/24 th Nov.But still i have not.Today i called in amazon care, then they put me on hold for 3 to 4 minutes after that they cut the phone & did not give me the response regarding my inquiry.Here i am attaching the receipt which was given by the courier service that has picked up the item.I want to know when i willl get my refund. I will get or not??? Very bad service. I returned that product because that was not the geniune product.
        Even though the returned product is received by the seller the
        amzon.in has not refund the money.

        I have uploded the refund product status from the amzon.in web site

        Parthiban
        I have returned the product on 2nd Nov. 2015 and till now I didn't get any confirmation for refund. I called Amazon customer care thrice and every time they said that you will get the email/call from vendor with in 24 hours. Today almost one month has been completed and they are not responding at all. This is really disappointed and not expected. I have returned that product because that was not the genuine product.

        Amazon India — Bad product

        I have made purchase of yu yureka mobile from amazon india. i am very disappointed with product.

        Worst delivery service...Request action

        Order id #[protected] not delivered after waiting for 7 days. Total 8 follow ups till now and despite several assurance from customer service package has not been delivered.
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          H
          hariprasad3809
          from Khamharia, Chhattisgarh
          Nov 25, 2015
          Resolved
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          Address: Chennai, Tamil Nadu, 600122
          Website: www.amazon.in

          Sir, this month nov 13 2015 i have paid amount 699 for Order #[protected]. amazon is cancelled order due lack of stock. many time i have contacted for amazon for refund and asked for TRASACTION ID, i did not get them. every time they are telling fake messages like This is in regards your refund for the order#[protected]. We've checked and found that the refund for the item amount Rs.699.00 has been completed issued in your account on Monday 19 Wednesday 18 November 2015 at 6:29 PM and will be credited to your bank account in 2-4 business days depends upon bank's policy. I also inform you that 21 and 22 is (sat and sun) please consider it as bank holidays. I request you to wait for 48 hours you'll receive the refund in your account as it is successfully issued. You'll be able to see the refund here: https://www.amazon.in/gp/css/summary/edit.html?orderID=[protected] Please be assured that you will receive refund for the item at the earliest as it has been successfully been initiated in your account. already 6 business days is over iam sending my bank statement. please see . so i request you to please arrange refund to me. with regards hariprasad.g [protected]
          Nov 26, 2015
          Complaint marked as Resolved 
          i want refund. with out stock they are collected money from me, 15 days completed but no refund. very very fake company and they are telling my bank problem it is also blaming customers.
          Nov 25, 2015
          Updated by hariprasad3809
          i need refund
          Nov 26, 2015
          Updated by hariprasad3809
          please provide refund
          amazon is very bad online shopping experience for me.
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            M
            Mausam Cool
            from Pune, Maharashtra
            Nov 24, 2015
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            Address: Khordha, Odisha, 751023
            Website: Amazon.in

            Return of product to Clickedia, Ahmedabad, Amazon return id: DrNBKCxWRRMA. As per your instructions, I returned the product back bearing the courier expenses myself on 16.11.2015 through DTDC Courier to :

            Clickedia ( for amazon)
            a-34, Orchid whitefiled,
            opp. vodafone house,
            makarba
            Ahmedabad
            380051

            Tracking Number is V26122328. Please reimburse the courier charge Rs 425/- at the earliest.
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              G
              Ganesh Arali
              from Mumbai, Maharashtra
              Nov 24, 2015
              Resolved
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              Address: Bangalore, Karnataka, 560058

              I have purchased screen guard from amazon. It was having a defect and i have returned it and requested to refund.But until i have not yet got the refund amount and there is also no response to the mail which i sent them.So i request kindly help me to resolve my problem. Regards Harish Mobile no : [protected]
              Mar 1, 2017
              Complaint marked as Resolved 
              Done
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                A
                ayesha majid
                from Hyderabad, Telangana
                Nov 24, 2015
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                Address: 500053
                Website: wow.Amazon.in

                I'm Mohammed majid my email id is [protected]@Gmail.com I had ordered an anarkali dress from Amazon and the seller ethnic basket but that suit material is not sufficient that's why I returned it back. Order date 17 July 2015 Order no[protected] Order amount 1560 Return date 25 July 2015 But still I didn't received refund help me
                You better contact Amazon.in their customer support is good and you don't need to call them just put your request to call back and they will call you to assist you, definitely they can solve your problem.
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                  R
                  Ramesh Bansal
                  from Bengaluru, Karnataka
                  Nov 24, 2015
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                  Address: Bangalore, Karnataka, 560103
                  Website: amazon.in

                  I bought an iphone 5s on 24th feb under the offer - "http://www.amazon.in/b?ie=UTF8&node=[protected]" Offer details: 1.Pay with HDFC credit card with 12 months EMI option 2.from Cloudtail Seller 3.between 23rd feb to 1st march My order ...satisfies all the conditions . I was supposed get the cashback of 8400 rs by 1st june but didn't. There has been more than 15 emails exchanged and 20+ phone calls, each time i have to explain them the issue from scratch and in return i get one of the following replies: 1.will be given "in 2-3 working days" 2. it is already given 3.And the last time I called they crossed all the limits saying "my order is not eligible at all" can anyone help?
                  I m with u brother
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                    R
                    rajat duke
                    from Gurgaon, Haryana
                    Nov 24, 2015
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                    Address: 121006
                    Website: www.amazon.in

                    I Have purchased ureka mobile phone from amazon at 19 october 2015 ... AND I have purchased it with my mobile number[protected] .Same day i have ordered same mobile with my mail id [protected]@gmail.com...i have received mobile which i ordered with my mobile number whose order id is #[protected] .So i cancalled it with my mail id [protected]@gmail.com...But i found heating problem in my mobile...so i returned it for replacement... My fault is that i returned this mobile with my mail id [protected]@gmail.com--- so i received another order id #[protected].So they are not returning my refund because i give back my mobile with other id ...its cost is 8999 and just now i have no received the money back..I have all proof ..pickup and delivery every one ...please help me
                    Nov 24, 2015
                    Updated by rajat duke
                    I Have purchased ureka mobile phone from amazon at 19 october 2015 ... AND I have purchased it with my mobile number[protected] .Same day i have ordered same mobile with my mail id [protected]@gmail.com...i have received mobile which i ordered with my mobile number whose order id is #[protected] .So i cancalled it with my mail id [protected]@gmail.com...But i found heating problem in my mobile...so i returned it for replacement... My fault is that i returned this mobile with my mail id [protected]@gmail.com--- so i received another order id #[protected].So they are not returning my refund because i give back my mobile with other id ...its cost is 8999 and just now i have no received the money back..I have all proof ..pickup and delivery every one ...please help me

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                      S
                      Sayed Faizan Hussain
                      from Delhi, Delhi
                      Nov 23, 2015
                      Resolved
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                      Resolved

                      Address: 110053
                      Website: Amzon India & fedex

                      Bean refill Order#[protected] FedEx, Tracking #:[protected] I have ordered a bean refill from amazon on 10-Nov-2015. the expected delivery date was 23 November 2015 by 8:00pm but the courier service(FedEx) is not delivering my product. i even complainted about it on amazon customer service 3 times but nothing happened. i am posting this compliant against Amazon India as well as FedEx. against Amazon for its carelessness againt the customer and against FedEx for its bad courier service.
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Dear Sayed Faizan Hussain,

                      The shipment has been delivered. We regret the inconvenience caused. Kindly let us know if you need any further assistance.

                      Regards,
                      FedEx Express
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                        S
                        Sunil kumar meenaboi
                        from Gurgaon, Haryana
                        Nov 23, 2015
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                        Address: Faridabad, Haryana
                        Website: Amazon

                        I have purchased red wall clock in our amazon site. I replace the same twice because the piece was defective but till date i have not recived my refund amount . Kindly ckecks the same & intimate the status RMN number [protected].as soon as posible.
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                          Sameer Anand Pande
                          from Dombivli, Maharashtra
                          Nov 23, 2015
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                          Address: Bangalore, Karnataka, 560055
                          Website: www.amazon.in

                          I had purchased a phone meizu m2 note from Rs 9999/- from amazon. But as there was a problem with the mobile screen I had to return it on 27th October. Amazon said that they have transferred the refund amount to my account but I haven't received it yet. When I told Amazon about this issue they provided me with a reference number NFT[protected]XXXXXXXXXXXXXX and told to ask the bank with this reference number. The bank people said that as there was no transaction done from amazon in my account they can not process this reference number and they only want the UTR number. I asked Amazon for the UTR number of the transaction for 5 times but they did not provide it to me till date. Its been around a month there is no trace of my refunded money and Amazon is not cooperating properly too. Please look into this matter so that I receive my refund. Amazon Order #[protected]
                          Uploaded bank statements of my account
                          same problem is here sameer... i have also purchase mobile from amazon it has one month and they are not refunding
                          same problem is here sameer... i have also purchase mobile from amazon it has one month and they are not refunding

                          Amazon India — charged more than printed MRP

                          I bought a baby stalking big toy. It was sold to me for Rs 265. But printed MRP is Rs 240. I feel cheated. And it's against the law. Gayatri kundu Flat no 1 pocket 2 Sector 12 dwarka new delhi Mobile [protected]
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                            pranjal10434
                            from Delhi, Delhi
                            Nov 23, 2015
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                            Address: 122001
                            Website: www.amazon.in

                            Few days back I made a transaction from your website and I was supposed to receive cash back of 10 percent (as displayed on your website) for the transaction which I made through my credit card. Please look into the issue and credit the cash back amount back into my card. Order number-#[protected] Email id associated with account- Pranjal.[protected]@gmail.com Date of transaction-15th October 2015 Regard’s Pranjal Sinha [protected]
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                              manishrathi
                              from Guwahati, Assam
                              Nov 22, 2015
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                              Address: 781007
                              Website: amazon.in

                              Sir, i am notice to you that i am order a product from "amazon" online shopping centre and i am not received the product in appropriate condition so i am return the product on date-31st october, 2015 and still i am not receive my money. so please take fast action against them. product-sparx men's olive green canvas sneakers 10 UK price-₹600 order id[protected]
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                                Khushboo13
                                Nov 22, 2015
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                                Address: Muzaffarnagar, Uttar Pradesh, 251002
                                Website: Amazon.in

                                I ordered a product steelo selo container set worth 1178 from my Id [protected]@gmail.com, but did not got my product and your customer care said that they cannot delivered so I cancelled the product. Now the product price has increased which is not fair on my part. You should deliver me the product at the same price it doesn't go with the principles of a company.
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                                  Madhva Fakare
                                  from Chennai, Tamil Nadu
                                  Nov 22, 2015
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                                  Address: 400067
                                  Website: www.amazon.in

                                  I have order Heartly Premium Macbook Flip Thin Hard Shell Rugged Armor Hybrid Bumper Back Case Cover For Macbook Pro 13" inch (without Retina Display)

                                  but I got Heartly Premium Macbook Flip Thin Hard Shell Rugged Armor Hybrid Bumper Back Case Cover For Macbook Pro 15" inch


                                  I want to return 15 inch and need 13 inch without retina display cover
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                                    ManojAkula
                                    from Mumbai, Maharashtra
                                    Nov 21, 2015
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600119

                                    I have purchased HP TAB 6 in amazon.in, on 12 NOV 2015 and got the defective piece on NOV 14 and gave it back and ordered the piece again in AMAZON NOV18 and again got the same piece which is defective on NOV 21 and got very bad reply from AMAZON with out justice.

                                    they are not ready to replace also.

                                    Need solution legally
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Dear ManojAkula,

                                    Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, email address, and your laptop's serial number to hpsupport.[protected]@hp.com.I will escalated your case to responsible personnel as soon as I get your information. Thanks!

                                    I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.
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                                      A.Kathiravan (Customs)
                                      from Coimbatore, Tamil Nadu
                                      Nov 21, 2015
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                                      Address: Nagapattinam, Tamil Nadu, 611001

                                      Return of saree to Ragini Sarees, Surat, Amazon Return ID: DQSPXNxzRRMA. As per your instructions, i returned the saree to Ragini Sarees, Surat, Gujarat on 21.11.2015 through Bleu Dart Courier. Track Number is [protected]. Please refund Rs 780/- at the earliest.
                                      Return of saree to Ragini Sarees, Surat, Amazon Return ID: DQSPXNxzRRMA. As per your instructions, i returned the saree to Ragini Sarees, Surat, Gujarat on 21.11.2015 through Bleu Dart Courier. Track Number is [protected]. Please refund Rs 780/- at the earliest.
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                                        Anita Gaikar
                                        from Mumbai, Maharashtra
                                        Nov 20, 2015
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                                        Address: Mumbai City, Maharashtra, 400031
                                        Website: www.amazon.in

                                        On 18th Nov 15 order the "Unique Gadget Mini 3D Handheld Full Body Massage Slimmer X000FTFC7F" I get delivery on 19th Nov 15 . As Cash on Delivery.
                                        on 20th Nov 15 I open product for use, its not working, i.e. faulty product sell the company,
                                        we trust on Amazon, but they not fullfill.

                                        my order ID[protected] & invoice no. MH-BOM[protected]
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