Claimed

Amazon India Complaints & Reviews

1
Last updated Mar 30, 2024
Complaints 19923
Resolved
1457
Unresolved
18466
Quick Links
Statistics
Share
Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Amazon India
Customer Service Contacts

Amazon India Phone Numbers

Phone
+91 40 3992 1111
2010
1050
+91 80 4197 0000
792
424
+91 44 3088 3088
536
342

View more phone numbers

Amazon India Website

Amazon India Head Office Address

Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy
Hyderabad
Hyderabad District
Andhra Pradesh
India
500032

Amazon India reviews & complaints page 961

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kumarnarendra
from Pune, Maharashtra
Report
Copy

Received defective item

Address:Pune, Maharashtra

My daughter has purchased tablet iballslide Q800 on 12.07.2015 and the cost of tablet was Rs7852/- . Since beginning this item is defective and we have requested to take back this item but your company is not ready to accept our request. Your company is suggesting to contact to iball authorized centre. As this item is defective since beginning hence you should take back this item and return the money. You are requested to take back this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jang Bahadur
from Jammu, Jammu and Kashmir
Report
Copy

Not delivering the product, courier person ask to collect at near by area

Delivery boy ask me to collect my order at near by area. I asked him to deliver to my address, but he refused to do so. I was shocked to see mail as, product was refused at the time of delivery. (This is to inform you that a package from your order, with tracking ID [protected], shipped via BLUEDART, has been refused on a delivery attempt.) Sir I am your regular customer. But such thing has happened first time and I don't like it. Plz deliver...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rijuta
from Shamgarh, Madhya Pradesh
Report
Copy

Warranty card not signed

Address:Indore, Madhya Pradesh

A hair straightener from Olympus industries was just delivered to me and the warranty card wasn't signed. The details of the order are as follows: ORDER PLACED 16 July 2015 TOTAL 2, 144.00 SHIP TO Rijuta Jain ORDER #[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mrinal2194
from Morena, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong delivery

Address:Dibrugarh, Assam

Dear Sir,

I purchased online one Lenovo N100 Wireless Mouse (Black) and one Lenovo Bluetooth Headphone W870 wireless Headset from Amazon on[protected]. My order no is[protected] which was prepaid. when I track my order id today ie on[protected] to see the order status it shows that package delivered to me on[protected] but I have not received it. My order was sent through IPS courier and my courier tracking id is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Md Asdaque Hussain
from Kolkata, West Bengal
Report
Copy

No refund after almost two months of the return of the items.

Address:Patna, Bihar

There are two cloths I ordered and found it damaged, I returned it almost 2 months ago. Till now no refund. Following are the IDs of those items. Amazon Return ID: DvdyJyRnRRMA Order ID: 404­0293234­0373974 Amazon Return ID: DWLmTZRHRRMA Order ID: 403­4751437­6429915 I hope that you will solve this issue. Regards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohantyranjit
from Bhubaneshwar, Odisha
Report
Copy

Not refund my money after return.

Address:Khordha, Odisha

Few days back I had purchase a watch (Order Id[protected]) on dated Jun-26-2015 by your AMAZON side and also delivered to me on Dt[protected], But unfortunately the mismatch of product and below the standard which I expected, when I placed the order to you. so that I requested to your costumer care executive on Dt[protected] for propose for return & I also return it on Dt-01.07.2015, its successful delivered in that placed on Dt-07.07.2015,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maheshwaricool
from Chengam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivering the product, courier person are asking to collect in their shop

Address:Vellore, Tamil Nadu

Hi, the product which I ordered is not delivered to given address which I mention during billing. The courier person is saying to collect in their shop. Really irritates me. My order no is [protected].fedex courier service is worst, not responsing properly....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
praveentiwari35
from Delhi, Delhi
Report
Copy

Delay in Change in Shoe Size

Address:Gurgaon, Haryana

I ordered for a pair of shoes named KNOTTY DERBY /198924-H3-42 on amazon online and when I received the item I only got 41 Size Shoe instead of a 42 Size shoes. I request for replace the item, and pickup my shoe from B-117, Sushant Vyapar Kendra, Sushant Lok – 1, Block C, Gurgaon, Haryana – 122002....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
M.Patil
from Mumbai, Maharashtra
Report
Copy

Order not received in my hand yet.

Address:Raigad, Maharashtra

Tempered Glass Screen Guard Protector for Lenovo A7000. Ordered on 28 June 2015 (1 item) Order no.[protected]. Track No - [protected]. Delivery Date from your side was 3rd july to 8th july 2015. i went through our track number and i was found that my order place in khopoli side at your courier service before delivery date. i was too much called to your courier service provider but they not given positive response. my other...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarita Dantis
from Mumbai, Maharashtra
Report
Copy

refund money not returned

Address:Mumbai City, Maharashtra

I have been cheated by Amazon India. I had brought a crocs women shoes from Amazon and asked for a return as it was not the right size on a pretext of giving me a cheque of the refund amount. Their customer care person Nikita agreed to returning the amount by cheque as I have in the past had a problem with their NEFT transaction wherein they do not provide a UTR number and give a reference no. which is always incorrect and my bankers are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal

Referring to Order ID:[protected] Item: Camric Gas Stove 3 Burner Black Qty: 1, its scheduled delivery by 13th July 2015. Completely damaged product delivered at my place on 16th July 2015. Return request has been raised. I want my money back asap. Pics attached for your reference. / Jayanta Das, kolkata...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
swapnil2371990
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving my amount after giving product to them of rs 14998

Address:Mumbai City, Maharashtra

This is my order number of two products

Order #[protected]

Order #[protected]

I had purchase two product redmi note 4g rs 7999 and redmi 2 rs 6999...

I had returned that product to amazon.In...Because i had not recived true vat bill inside it...So i had returned it...They had accepted...And from their the amount is intiated...Not processed...I m trying to call every...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mitana Mukherjee
from Delhi, Delhi
Report
Copy

Fraud information regarding delivery

Address:Howrah, West Bengal

My order id is[protected]. My package was supposed to be delivered on 11th of july 2015. I got an email from amazon saying that delivery was failed as the addressee was not available. However, i was at home all time and there was no delivery. No one ever came to deliver the goods or no delivery boy ever called. So i contacted your customer care assistant, venkat, who told me that the goods never reached my home. It is lying at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swapnil2371990
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon customer care misbehave and spoke with mr arrogant language

Address:Mumbai City, Maharashtra

Respected sir
My name is swapnil sunil shivalkar
My amazon.In registered email id is [protected]@gmail.com
My registered mobile number is [protected]

From 8th july onward i m callling customer care help line...Every one has spoken with me respecte manner...Even check my recording...I also spoken with customer service in respect manner...
But today i had called customer care of amazon...On...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishal Moliya
from Dhamtari, Chhattisgarh
Report
Copy

Item was returned but refund is not provided

Address:Mumbai City, Maharashtra

Dear Sir, I am Moliya Vishal. Few days ago I buy a watch from the Amazon India. After 3 days watch is delivered but watch is defective and wrong model supply for this reason I return that item but now amazon India is not provide my money back. I call customer care 15 to 20 times but they not provide effective answers....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gunanithi R
from Tiruchengode, Tamil Nadu
Report
Copy

goods received in damaged condition

Address:Salem, Tamil Nadu

received the ordered material in damaged condition. 100% payment paid in advance. already complaint to the amazon.in customer care. very poor response. now asking for 50% payment refund. not satisfied with customer service and it seems as cheating. request for justice....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gunanithi R
from Tiruchengode, Tamil Nadu
Report
Copy

damaged goods delivery

Address:Salem, Tamil Nadu

received the ordered material in damaged condition. 100% payment paid in advance. already complaint to the amazon.in customer care. very poor response. now asking for 50% payment refund. not satisfied with customer service and it seems as cheating. request for justice....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
haris.khwaja
from Mumbai, Maharashtra
Report
Copy

Amazon Fraud- poor customer service

Address:Gurgaon, Haryana

Order #[protected] I bought a product from Amazon but as a lay man i didnt went through the website designing structure. They have something called Amazon fulfilled and seller fulfilled items. To my luck i bought the seller fullfiled item.Now the product that i recieved seems damaged and defective ie seal is broken . i have calling since day 1 to return the poduct and i am told to wait for 48 hours as this is a seller fulfiled...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra

I referred 3 of my friends to signup on amazon and they did the required shopping from the amazon site.as apart of the refer and earn scheme, i was supposed to receive 3 gift card of rs 200 each after 30 days of the shopped date.but i didnt receive all even after completion of 3 months.i teried to reach them so many times but its not working out.i would like to request the concerned authority to please bar this type of fake online websites.they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avadhesh Tyagi
from Gurgaon, Haryana
Report
Copy

Non Fulfilment of Orders by Amazon

Address:New Delhi, Delhi

Non Fulfilment of Orders by #Amazon My son placed an Order for Laptop today - made payment and was happy that he would get the laptop by 17 July as he has to reach hostel on 19.His order was cancelled for no reason and his money stuck with Amazon. Now what does he do ??? He needs a laptop for his classes !!! Amazon offers compensation - a Rs. 250 on-line voucher - Is this a joke ? Email sent for which no reply has been received yet. Order...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy