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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 965

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umesh singh bajetha
from delhi, Delhi
Oct 20, 2015
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Address: New Delhi, Delhi, 110086

Sir, my sel[censored]mesh kumar & Employee ID (USSINGH) & Contact no-[protected] and l living in begumpur delhi -86, and Worked Azmon.in online shopping company as VDA (Ven delivery associate) My date joining 18/7/15 and joining station wazirpur (Lawrence raod )in Delhi .Sir, I faithful Requested that my solve my problem as soon as possible. I have pancreatic patient but I doing the work in Amazon.in. When, l am admitted in hospital 21/10/15 on shift than I informed my reporting manager Mr. Surrender sir and next day my admit document hand over my friend Mr. Jitender panday of Mr surrender sir, But his not reporting HR OFFICE. Discharge time after come to station because I continue join to job 0n 13/10/15 with my hospitalized Bill and discharge summary and see not my document reporting manager(Kamal pal, Surender, Kapil Sir) Than my reporting managers asked me Your mistake and your Employee ID is blocked and no rejoining because my reporting manager Transfer and not to information HR. But his not my mistake . I am very depressed to my seniors. So, please sir requested solve my problems because I need a job and my two little baby and my father retirement and all family depending me So, requested please solve my problem as soon as Thank you Umesh kumar
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    Arjun
    from Chennai, Tamil Nadu
    Oct 20, 2015
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    Address: Chennai, Tamil Nadu, 603206
    Website: www.amazon.in

    I've uploaded a video so that you get the clear picture of what happened. here's the link:- "https://youtu.be/p1Fo7628KI4" wanted to purchase around 20 items and i spent almost a day selecting the products i want to purchase during the festival sale offer with the cash back offer of 15% using HDFC cards. When i tried to make the payment at first it got declined and after a while i got the revise payment option but there wasn't any option to continue the payment. i was stuck in the final step and when i contacted customer support they said they would send me the email top revise the payment which they didn't. i contacted them like 15 times but they failed to address my issue. when they transferred my call to the superiors they were like sorry i can't help and it's your problem. i tried using my mobile app, a different laptop, macbook but nothing worked. it was clearly a website bug because of which i missed the offer and the customer care service people were like it wasn't their problem. i would like amazon to give me the products for the offer price since it wasn't my mistake in anyway and the whole fault was on Amazon.in
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      Ashraful
      from Mumbai, Maharashtra
      Oct 20, 2015
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      Address: Mumbai City, Maharashtra, 400005

      Dear ICCF,
      This is to inform you that I Ashraf Alam placed an order (Blackberry Z3, order No[protected] with Amazon India on 29th September 2015 in the name of Mr.M.A.Choudhury on this address (81, Wood House road, Colaba, Mumbai-400005). Its a great agony with customers, nothing else.
      In-spite of my repeated oral complaints no concrete action has been taken yet to solve this problem. It is really surprising that such an efficient department as that of yours is not heeding to my complaints. your company is cheating with the clients.
      I placed an order to know the company & doesn't aware about the courier guy. It's your look out to take an action against him. I just want to get the same branded products on this range (Rs.10, 999) within 23rd October. Hence forth i am extremely sorry to move towards consumer forum court.

      So,
      Please get the needful done without any further loss of time. I have every hope that you’ll take a prompt action & oblige.


      Thanks & Regards,
      Ashraf
      [protected]
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        vishalgpt121
        from Delhi, Delhi
        Oct 20, 2015
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        Address: 147002
        Website: www.amazon.in

        I had ordered a bag from amazon, firstly they sent wrong bag, then i returned the bag to the seller, bag is already reached the seller, seller is not replying to mails and when i contacted amazon, they said its seller fulfilled order please contact seller, what the hell is this i have not paid money to seller, i have paid to amazon so why amazon is asking me to contact seller directly they should self contact seller and give me my money back, when i contacted amazon 4-5 days regularly for the sake of my satisfaction they filled a A-Z claim form and said amazon will return your money if seller will not. I said "ok" . 10-12 days has passed since that conversation even now i have not got my money, it was my worst experience with amazon, order details are attached into attachment. Tracking Id of Parcel is CP[protected]IN with India Post. Amazon ORDER #[protected]
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          indardadwani
          Oct 20, 2015
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          Address: Mumbai City, Maharashtra, 400059
          Website: www.amazon.in/ref=nav_logo

          I have ordered Red Tape Men's Black Leather Formals and Laceup shoes, Size -9 UK on 13 October 2015, for Rs. 1138 in a lighting deal offer, Order no. is #[protected], delivery was on time i got my parcel yesterday i.e. 19 October 2015. When I open parcel I came to know that this is a wrong product as the shoe was different from what i have ordered further size wasn't mentioned on the product. Amazon has sent me an outdated shoe. Than I took this matter in view of amazon customer support through lots of chats and calls and ask them for replacement and provide me actual thing Iv'e ordered, they said that the same shoe is not available in Size of 9 as of now so they can't replace such shoe. so I asked them to send me same shoe in size of 8 UK (because I want to facilitate the transaction and I am use too of size 8) (this size is still available on their site) they are not doing it too and they are saying we'll issue full refund if you want to replace such item, I said I want my order not refund and for which I am ready to accept size 8 even when I've ordered size 9. But they clearly ignore my request. this type of behavior not expected from Amazon for their daily customer. so I approach Mrs. Indu (one of the senior staff in amazon customer support) she also didn't help me. They have vested my whole day and gave me nothing. I am completely hopeless and now thinking of stay away from amazon. I want to ask amazon some question in regards to such case if they can answer it here I will accept refund. My question are: Why they have accept my order when the product was not available with them? If the product was available with them why they send other product? If they send product different from my order then they should have actual product with them. If they don't have such product where it has gone? Did they sold this product to someone else ? If yes How can they do this? and if no then have they tried to search where the product has gone? In both situations why I bear a loss for a mistake made by amazon. Was this an trick of amazon to sell outdated shoes? The same product is available with them on site at Rs. 2995 and if I want this shoe I have to pay Rs. 2995 where you guys are going to pay only Rs. 1138 what will they do with a loss of approx Rs. 1900 I have to bear? Does Amazon has realize that they have made an big mistake if yes. what they did for me since yesterday and what they did to prevent from such type of mistakes. ? Does Amazon only wants to make monetary profits and they don't believe in customers satisfaction ? and if they do believe in customer's satisfaction why they have such type of Consumer adverse policy which not meets with customer requirement? As resolution I want Amazon to send me my actual order ASAP or pay me amount as equal as price of such product showing on their site ( Rs. 2995) and not only a refund of what I have paid (since Iv'e made so much efforts to buy this shoe in lighting deal and left many deals on other sites for such kind of shoes but in present situation I got nothing in my hands, all deals are closed now it means anyhow I have to pay Rs. 2995 for such shoes). Today Iv'e return the order as I don't want outdated shoes send by Amazon. Looking forward towards amazon to look into this matter positively and make extra efforts to meet my needs.
          Oct 23, 2015
          Updated by indardadwani
          Why Amazon is not replying on the same? aren't they are looking forward towards customer satisfaction?
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            jeetendrasingh
            from Mumbai, Maharashtra
            Oct 20, 2015
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            Address: Rohtak, Haryana, 124001
            Website: AMAZON.COM

            I have ordered lgt7208tddlh fully automatic washing machine on 14.10.2015 and follow up with amazon customer care several times, he/she was told material delivered upto 21.10.2015 12.00pm to 15.00 pm, but today amazon representative told me by telephone that amazon not delivered your product because product rate is high. Amazon cheating with me. Pls. Order to amazon deliver my order according his offer. Thanks & regards jeetendra singh h.No.-1422, sector-03, rohtak-124001 mobile- no-[protected].
            +2 photos
            Oct 22, 2015
            Updated by jeetendrasingh
            Dear Sir/Mam,
            As per my Previous complaint dated 20.10.2015 no action taken by Amazon for non delivery of my order (LG Washing Machine). his delivery date 21.10.2015 but as on date my ordered product not delivered and no proper communicate with me. I want, pls. give the strictly order to Amazon for deliver my order product and communicate proper status in written earliest.
            Pls. take necessary action against Amazon for non deliver of product on due date.

            Thanks & Regards
            Jeetendra Singh
            H. No.-1422, Sector-03,
            Rohtak, Haryana-124001
            Mobile-[protected]
            Mail id- [protected]@rediffmail.com
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              umesh singh bajetha
              from delhi, Delhi
              Oct 19, 2015
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              Address: 110086
              Website: www.ikyaglobal.com

              Sir, my sel[censored]mesh kumar & Employee ID (USSINGH) & Contact no-[protected] and l living in begumpur delhi -86, and Worked Azmon.in online shopping company as VDA (Ven delivery associate) My date joining 18/7/15 and joining station wazirpur (Lawrence raod )in Delhi .Sir, I faithful Requested that my solve my problem as soon as possible. I have pancreatic patient but I doing the work in Amazon.in. When, l am admitted in hospital 21/10/15 on shift than I informed my reporting manager Mr. Surrender sir and next day my admit document hand over my friend Mr. Jitender panday of Mr surrender sir, But his not reporting HR OFFICE. Discharge time after come to station because I continue join to job 0n 13/10/15 with my hospitalized Bill and discharge summary and see not my document reporting manager(Kamal pal, Surender, Kapil Sir) Than my reporting managers asked me Your mistake and your Employee ID is blocked and no rejoining because my reporting manager Transfer and not to information HR. But his not my mistake . I am very depressed to my seniors. So, please sir requested solve my problems because I need a job and my two little baby and my father retirement and all family depending me So, requested please solve my problem as soon as Thank you Umesh kumar
              +4 photos
              Oct 19, 2015
              Complaint marked as Resolved 
              Sir, my self umesh kumar & Employee ID (USSINGH) & Contact no-09717735740 and l living in begumpur delhi -86, and Worked Azmon.in online shopping company as VDA (Ven delivery associate) My date joining 18/7/15 and joining station wazirpur (Lawrence raod )in Delhi .Sir, I faithful Requested that my solve my problem as soon as possible. I have pancreatic patient but I doing the work in Amazon.in. When, l am admitted in hospital 21/10/15 on shift than I informed my reporting manager Mr. Surrender sir and next day my admit document hand over my friend Mr. Jitender panday of Mr surrender sir, But his not reporting HR OFFICE. Discharge time after come to station because I continue join to job 0n 13/10/15 with my hospitalized Bill and discharge summary and see not my document reporting manager(Kamal pal, Surender, Kapil Sir) Than my reporting managers asked me Your mistake and your Employee ID is blocked and no rejoining because my reporting manager Transfer and not to information HR. But his not my mistake . I am very depressed to my seniors. So, please sir requested solve my problems because I need a job and my two little baby and my father retirement and all family depending me So, requested please solve my problem as soon as Thank you Umesh kumar
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                sachin sky Yadav
                Oct 19, 2015
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                Address: Dhanbad, Jharkhand, 828110
                Website: amazon.in

                Order #[protected] My name is Sachin Kumar email [protected]@gmail.com I have order a Samsung Evo 16GB Class 10 micro SDHC memory card and It was corrupted and within half an hour i raised a complaints to then but no response then i called then and now they are teaching their terms and conditions and i was 30 days replacement. I am helpless now should i go for police complaint???? please help me out
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                  shubham0618
                  from Delhi, Delhi
                  Oct 19, 2015
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                  Address: 201308
                  Website: amazon.in

                  sir, as i was browsing the website, i saw a very beautiful and attractive offer, in that i was getting the moto e 2 at rs. 1999. but a tragedy was happening as soon as i tried to order it. first of all, the order cancelled automatically from the amazon's side and when i tried to reorder it, the price suddenly shooted up to 4500 rs. i have the screenshots of the incident as well as. though i wanted that mobile phone, i ordered it and it failed, i immediately contacted the customer care. i have been in conversation for more than 2 hours but still i have not got the resolution even from the supervisor level. i just want to convey the information that the order which was cancelled is due to the fault of amazon not mine so why should i suffer.. why should i purchase it for high cost. i did everything to justify myself and tried to put myself in front of the supervisor as well as the DART team but they cannot helped me. THE JUNIOR LEVEL TOLD ME THAT IF HE PRICE FLUCTUATION S WOULD HAVE BEEN SMALLL, THEY MIGHT HAVE HELPED ME WHILE THE DART TEAM TOLD THAT THE KNOWLEDGE GIVEN TO ME BY JUNIOR IS WRONG, i cannot beleive, how can there knowledge be so conflicting. i am very dissapointed with what happened in my case. they just told me that At this point, we would not be able to issue the price difference amount. somehow i managed to get your email id and now with this silver lining, i have tried to raise my voice to you.. and i think that you will surely help me in this matter. please dont dissapoint me sir, it was not my fault, and in order to justify myself, i have some screenshots also related to the query PLEASE HELP ME OUT SO THAT I MAY GET THE PRODUCT AS SPECIFIED. THEY TELL ME THAT THEY UNDERSTAND MY CONCERN AND ARE SORRY FOR IT AND ASSURES ME THAT IT WILL NOT HAPPEN IN FUTURE, BUT SIR WANT to emphasize that when they are not able to help me out at this present moment then why should i beleive them. just help me out so that i may get this product as desired ..
                  +5 photos
                  i agree. Amazon is not a good brand. Better you get from Flipkart next time.
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                    Kranthi kumar Thirumalagiri
                    from Delhi, Delhi
                    Oct 19, 2015
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                    Address: Bangalore, Karnataka, 560055
                    Website: www.amazon.in

                    Hello Officer, There was an advertisment on Times of India(Hyderabad Edition) front page dated 16/10/2015 about PNY Power bank 10400mAH whose MRP was stated as 2000 INR and amazon is offering it at a price of 199 INR. But when checked into Amazon APP as well as the website hoping to buy the product on the same day, The product was not available at promised price of 199INR but was available at 1197 INR. I believe this advertisement is to cheat customers and just to lure people into their APP or website. This happened with this product but i suspect is also with others products as well. This is a malpractice from Amazon which is clearly evident. They are doing false advertisements and lying. I hope you will take necessary action against amazon for this contempt.
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                      mtyp
                      from Indore, Madhya Pradesh
                      Oct 19, 2015
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                      Address: Dhar, Madhya Pradesh, 454001
                      Website: www.amazon.in

                      Hello sir, my self Rajat Verma i bought a mobile (yu yureka plus) from amazon.in worth Rs 8999/- on 4th oct 2015 & after 1-2 days mobile not work properly lots of problem in mobile (heating, camera, sensor, internet software problem & many more problem in mobile & then i call customer care 4-5 times a day countinue they don't solve my problem please refund my money 8999/- in my a/c.
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                        Rajat Dudhoria
                        from Dhuburi, Assam
                        Oct 18, 2015
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                        Address: Bangalore, Karnataka
                        Website: www.amazon.in

                        Never expected this from Amazon... Why do you lure customers to purchase products at a lower price and cancel the order after 4-5 days with a stupid excuse of not obtaining the product, when the products is still available at your website!!! (But now at a higher price). Seriously Disappointed! Placed an order for Macbook Pro (Order #[protected]. This product is still available on your site, and you say that we are unable to obtain it and cancel my product??? How ridiculous is this, that you have the audacity to say that kindly place the order again and buy it for a higher price... I would have not reacted if there was a genuine scenario for the product to not be delivered, but this is just ridiculous. All my trust for Amazon is lost with this and I shall spread this around so that no one else is duped in a similar manner and they don't purchase from this site.
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                          Manoj1606
                          from Mumbai, Maharashtra
                          Oct 18, 2015
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                          Address: Mumbai City, Maharashtra, 400093
                          Website: www.amazon.in

                          Sir i have called amazon 13 times to let you guys know my problem.. I AM WAITING FOR MY REFUND. Hi my name is Ashish Gupta and i am waiting for my refund for my order #[protected]. The product was picked up from my place by Rohit K Pandey from amazon and his employee ID is (OFF ID: 427589) on 4th October 2015 and till now i have not got my money back. PLEASE HELP ME AS MY Rs 29099 IS STUCK AND I CANNOT BUY A NEW PHONE FOR MYSELF AND ALSO FIGHT HAPPENING AT MY PLACE EVERYDAY.
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                            shaileshnik
                            Oct 18, 2015
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                            Address: 411038
                            Website: Amazon. com

                            I had taken yu yureka mobile from your website on May, 2015.but issue is that it is not working properly. It is not showing display on the screen.so that we could not able to access it & face the lots of problem. i recall many times to yu yureka customer care, not any response given by them. we need ur kind intervene pls...!!!this is third compliant but no response from any side thanks regards shailendra
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                              paljain21
                              from Indore, Madhya Pradesh
                              Oct 18, 2015
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                              Address: Indore, Madhya Pradesh, 4520001
                              Website: www.amazone.in

                              Yesterday my order is arrived but im not able to pick the product.. than i call to customer to deliver my product today but whe i call today they said the product is returned. and they blame me that i reject that product but i didnot do that. so please take my complaint against them and make serious action ..
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                                kvsr108
                                from Hyderabad, Telangana
                                Oct 17, 2015
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                                Address: Hyderabad, Andhra Pradesh, 500038
                                Website: www.amazon.in

                                I placed an order in amazon on 7th october order number is[protected] i tried to contact the customer care service several times they are not at all helping me in this. Even i went to the destination post office they are also helpless in this they does't know how to track an order. What i need to do every time i contact the customer care they said wait for 2 days.
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                                  Vibha v
                                  from Sambalpur, Odisha
                                  Oct 17, 2015
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                                  Dear sir/mam my mom's mobile..is micromax...in her mobile Google play store..is not at all working...its comming like no internet connection...internet connection is good is our house...I would like to request you to..please look after this matter and oblige...thank you sir/mam.
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                                    ajin rm
                                    from MARTHANDAM, Tamil Nadu
                                    Oct 17, 2015
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                                    Address: 629161
                                    Website: What is the website you're complaining about?

                                    I had ordered a back case for grand quattro on september 1 but due to some reason it got cacelled on september 23.order number[protected].till now they didnt refund the money back.i have contacted customer care for morethan 7 times.kindly take adequate measures.
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                                      kuldeepnirmal
                                      from Shimoga, Karnataka
                                      Oct 17, 2015
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                                      Address: Bangalore, Karnataka, 560068
                                      Website: www.amazon.in

                                      FAKE DEALS by amazon I placed an order (Order #[protected] yesterday night under blockbuster deals. Order was successfully placed and i also got an email confirmation from amazon as well. Today i was surprised to see that my both of items in order was cancelled by amazon without my knowledge. when i contacted customer care they sent me a mail stating that one of the product was out of stock so they cancelled it and second product was damaged during transit so they cancelled complete order. Customer care suggested to make a fresh order again ( with higher prices now). i am still thinking if there is any meaning of such fakes deals?????? Can they cancel my order without my consent and refused for fulfillment? Please help
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                                        dassubharibu
                                        from Hyderabad, Telangana
                                        Oct 17, 2015
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                                        Address: 500015
                                        Website: www.amazon.in

                                        I have placed my order (order no.[protected] with Amazon India on 4th Oct 2015. This was supposed to be delivered by 12th. Today is 17th but still it is not delivered. 5 times I have spoken to customer care executive but all are in vain. Nobody is there to help me out. I am not even sure whether it will be delivered or not and if it is then what will be its condition. Everything is uncertain about this Amazon India online shopping. After placing order we have continuously follow up for the delivery. There will be anxiety about the condition of the product delivered. These online shopkeepers are fooling us and stealing our money, no doubt. Promising high but failing to keep their promise. This is the quality of service they are providing. From my side I have paid Rs. 1995.00 on time through my card. Hoping it should reach on time. But this is their service. GREAT!!!
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