Amazon India Complaints & Reviews

Rs 699/- for payment of Renuka Carrot color winter pullover for women sold by Rosy Hosiery Clothing has already been deducted from account. But same order has been cancelled vide Order No #[protected] by you due to declined payment. Please refund my payment Rs 699/- immdtly to my account without further delay which erroneously deducted my account.

I place an order on amazon which was later cancelled by me.I am to receive a chargeback from amazon.com.In this matter, they said refund is processed by amazon but the same is not reflected my account.the customer care advised me to raise a dispute for chargeback. Amazon Billing department has confirmed that we issued a refund to your Bank for Rs. 473.00 on Monday 12 November 2015. The reference number for the refund is amzn1:crow:6UxGmY5SRIiETVm5cXlM0A. Here...

Hi, Varun this side
My email ID registered - [protected]@gmail.com
I ordered a wallet named "Freaky & Funky Unisex Wallet" around 4-5 times. My first order is on 9 Oct, 2015 with order number : ORDER #[protected]. It was cancelled after around 5 - 6 days, money was paid.Kept my money for 5 -6 days, then i received a message that my order was cancelled. Then i placed the same order again and again as it was showing in stock in Amazon and today also its showing in stock. My rest order numbers are : ORDER #[protected], ORDER #[protected], ORDER #[protected], ORDER #[protected]This is my last order placed on 25 Nov, 2015). You can see how many times i placed the same order, in the end what i get is a message of Cancellation after 5 - 6 days. I also filed complaints regarding this, but none action taken. I was just said that this time you will definitely get your wallet.I am attaching the detailed proofs. I need justice. How much i was harassed just to have a wallet of 300 INR only. Price doesn't matter but the thing matter is that how they are dealing with their customer. I need Justice and instant revert. Check Attachments.

I have ordered Shree Sanskruti Saree With Blouse Piece (SHREESF1018_Maroon) to Rs. 1299=00 and received on 21/10/2015 and the product was not in good quality and what i expected. so, decided to return the item. as amazon Direction
Amazon Return ID: DtGg72xBRRMA
Order ID:[protected]
I sent the article to:

TRENDZ JEWELLERY
2010, WTC Building, Ring Road
Nr.Udhna Darwaja
Surat, Gujarat - 395002
Phone: [protected]
Article was recieved by seller on 30.10.2015. but amazon co. not yet returned my amount. when i tried to contact them they ask particular evidence for retun then i sent them Indian Business courier track Id. till now they r not responding to problem. Indian post: CK[protected]IN

Your Amazon.in order #[protected] is out for delivery As per above order received delivery of Hair for sure regrowth treatment on last Saturday from Blue Dart Courier, but was astonished when opened to apply. it is full of water + perfume, how one can apply your this product supplied with water and perfume, i payed Rs 760/- for that. You are requested to resolve the problem before i put on internet regarding amazon service on my email : [protected]@yahoo.co.in Regards Jasbir singh

I have ordered a mobile pouch worth 590 rupees, recived and returned the product on issue over size. The order id is[protected]. It has been 45 days since I have made refund request. From the past 7days, Everyday I contact Amazon India customer support and everyday they tell me to wait 24 hours to recieve the refund cheque. I am vexed with them as they don't even provide details of their higher authorities to escalate the issue. I want to file a case against them in consumer court. Please guide me.

I order a bag from amazon.in of seller Bagsy Malone on 28th October, 2015. On 2nd Nov, in the morning I got a message that the parcel will be delivered today and in the evening I got the delivered message. But I did not get the parcel yet.. It has been a month. Now that when I asked for the details like the signature they have which they claim as mine, name and number of the delivery boy who had delivered my parcel(I don't know where), they are not providing me the details. My address is correct because that address is saved in my amazon account. And I have received other parcels on the same address. I raised a refund claim but they have rejected it. If they are not paying attention to this issue, they are not even letting me to investigate it.

Sir Mobile app is showing discount of flat 50% when i open that link there is no 50 % discount there are different discounts and if it is written flat 50% it means it should be 50% for all items. I have wasted so much time on shopping and at last i found i am not getting discount .i tried talking to the customer care no body helped me and one of your senior team member jatin disconnected the call while i am talking, this is not expected from amazon it has always provided amazing services so i want 50% discount on the item which is in my cart . i hope you will help me and i will send you the snapshots also where it is showing discount and assist you to reach there Shop by departmentclothing and accessoriesformal wearsuits and blazers flat 50%

DEAR SIR/MADAM I am sunil mali. I have purchased yu yureka mobile with ORDER #[protected] from amazon with 15% cashback by using sbi bank debit card on 8th may 2015 .I Called them, emailed them too much times but there is no positive response from their side. 5 months passed away but I didnt get cashback. I have lost too much time by calling them they are not answering. I have got email from Amazon India. on 28 th august 2015 but till no response please look into that and solve my problem. ( Hello Sunil, I'm sorry that you're able to locate the SBI 15% cash back to your SBI debit card account. I've checked your account and see the order#[protected] placed on 08 May 2015 for Rs. Rs.8, 999.00. You are eligible for a cashback of Rs. 1349.85. This has been processed and should reflect on your next account statement. I also request you to please check with banking statement once and if you're unable to locate the transaction please send a soft copy of your banking statement and we will forward to the concerned team and will help you further. I apologise for the inconvenience caused and hope we get a chance to serve you again. Thank you for your understanding. We hope to see you again soon. Warmest regards, Ishaq S )

I bought a apple macbook air md 711hn/b 11 inches from amazon on 12 feb 15 for Rs 56490. the product that was given to me was a used one and has all settings of the previous user including the registered name. i have contacted amazon for over 50 times for the same complaint over past nine months and have received no answer from them regarding this. initially they did not return the piece and now they are saying it is too late for them to return it. i am now stuck with this second hand macbook after paying for a first hand one. i request this may be heard and action be taken to either change this macbook or return my money.

I have purchased micromax canvas mobile from amazon.in. on 23 nov2015.actually i got some problem in my mobile, and i apply a request for returning my mobile on 26nov. and they gave me an estimated date for picking up my mobile on 27 nv. between 10am to 1pm.but they didnt respnse for my request and i have contact many time to their customer care executive, they didnt respnse well and provide false infrmation. i have tired of contact them and their false assurance.

I have made two orders from the site on 5th Nov and 7th of Nov and one of the rder was cancelled by the seller because of lack f availability of courier service, the second item was delivered but was a wrong item.So i returned it and till now refunds has not been credited

I have buy curtains from Amazon through online and I have received the curtains on 4th NOV. Some curtains are missing.I have book complained for return. Amazon costumer care inform me .please pack your packaets and go to nearer courier service and courier the items. when I have buy online, then it is responsibility of company to pick the items from my house instead harassing me to go the courier centre.

Reference to my order no.[protected] of 27.10.2105 for Crompton
Greaves B22Watt LED Lamp (Pack of 2) which has not been received by me till
date. We shall be glad to know when we may expect delivery. This delay on
your part is causing us considerable embarrassment.

Hi,

My amazon Order cancelled on delivery date without any reason.. After words Amazon is telling Seller has not confirmed order due to increase in price after making me waited for 10 days.. finally seller has cancelled order..

Amazon India is not responding for my emails, they are just saying we regret for inconvenience.. on top of it they have rated that seller as 4+ start.. When i have gone through seller in last 10 days he has cancelled many orders similar to me without informing customer.. I asked is it not Duty of you to verify What seller is doing, No Response from them.. After i said i will Complaint in consumer court.. They are saying you are free to do it...


Order number is : #[protected]
Seller : Autofurnish
Company : Amazon India( amazon.in)
My user id : srinivasa.[protected]@gmail.com
mobile : [protected]

Please punish this seller.

Regards,
Srini

I try to purchase a Helmet through online web portal named "WWW.AMAZON.IN'. after placing order i pay an amount of Rs.1053 throgh online on that itself. despite, the iteam has not delivered i recieved email from "AMAZON" stating that ' the item has delivered'. the issue has not resolved even after several requests. the order details are furnished below for your ready reference and for for early judgement. the details 1). Item Description: Vega Crux Flip-up Helmet (Black, L) 2.) Date of order placed : 06.11.2015 3) Payment made : 06.11.2015 4) Amount of order : Rs.1053 5) Order Id: #[protected] 6) Days expired till date : 22 days

My order details are: ORDER #[protected]. I got wrong product and then i demanded for replacement. Amazon.in promised me about replacement through chat. At last Amazon.in initiated refunding saying technical error. Amazon.in have wasted my valuable time and provided me a very poor service.

I regret to say that Amazon is deceiving its customers by making hollow discounts/cashback promises. I purchased an Apple iPhone 4S (White, 8GB) on 11th August’ 2015 through Amazon app for Rs.13, 399. The order id for the same is[protected]. The purchase was entitled for 15% cashback as we made the payment through HDFC credit card. It was promised by Amazon that cashback will be given back on or before 12th November 2015, but till date nothing has been credited to my account.
I am also attaching the mail, which was sent by Amazon customer service, for reference.

Please resolve this matter asap.

Regards
Nidhi

Hello,

My name is Suriyan, I am from Amazon customer service. This e-mail is with reference to our recent phone conversation.

As we discussed,

I could see that you have placed the order for Apple iPhone 4S (White, 8GB) on 11 August 2015 throughAmazon app for Rs. 13, 399.

I can assure you that you are eligible for 15% cashback.

The cashback will be given back on or before 12 November 2015.

We look forward to see you again.


Warmest regards,
Suriyan H

I am really disappointed today with Amazon.in. I placed an order for OnePlus 2 (Sandstone Black, 64GB) & B2X Protect for OnePlus 2 since yesterday through your open sale. 25th Nov- I tried making payment yesterday however my internet got disconnected and payment could not get completed. I received an e-mail from you guys stating “Payment revision needed”. I clicked on the link and payment was successful for which I received SMS from my bank as well. To my surprise “Your Order”[protected] &[protected] section showed in red “Payment revision needed”; for which I called up your helpline at least 5 times yesterday. Each time the executive said that we have received the payment and my order will be shipped between 27th to 30th Nov (E-mail sent by your executive Sandeep B. Today morning I received an e-mail again saying that my order is cancelled and payment refunded. I was shocked to see this as I was expecting this order by 28th on eve of my Wife’s birthday. I called up your helpline and spoke to your leadership executive Kahini; she said due to technical glitch the order couldn’t be processed and asked me to make fresh order and give me Rs. 500/- gift voucher as good will gesture; which I appreciated and agreed for. 26th Nov- I made fresh order[protected] &[protected] and I received e-mail from you saying my payment is declined; whereas SMS sent by bank that payment received. I called up again on your helpline and spoke to another leadership person this time the manager Priti. She said that payment is received by Amazon and again due to technical glitch the order could not be processed. But today when I placed the order for 2 mins “Your Order” section showed “Payment revision needed” but surprisingly after 2 mins this changed to “Order received” (screenshot attached) and after another 15 mins this changed back to “Payment revision needed”. So, by this is Amazon only trying to increase their website/app hits by creating the hype and not actually delivering the product. Really sad. L and by this I have uninstalled the app and will not use your portal for any shopping. Regards, Ganesh Shenoy +91-[protected]

Dear Sir, It was first ever bitter experience that I have purchase defective product as mention in order detail I called customer care on[protected] at 4pm there was no any proper information and call was hold for 18 minute . The product that was dispatched was defective . there was extream heating and camera was not focusing object for picture and vague picture capture for near object and charger is not at all working. I thought that there is setting problem and hold it without complaining, later on after taking back up I restore it on 21st Nov the problem was not resolved. I request you to replace as the product is under warranty and I am residing quiet distat place, patna to reach to service center. There was no any refund timing on bill, It is my humble request to replace other wise I will move to cort of law. Regards Kranti prasad [protected] order detail Order Details Ordered on 13 October 2015 Order#[protected] Invoice Shipping Address SAMPATH PRASAD Jain hostel, 10/3/c, 17th MainRoad, 15th Cross J P Nagar--5th Phase, Bangalore BANGALORE, KARNATAKA 560078 India Payment Method Visa **** 0522 Order Summary Item(s) Subtotal: 24, 999.00 Shipping: 0.00 Total: 24, 999.00 Grand Total: 24, 999.00