Amazon India Complaints & Reviews

This email is regarding the amazon order number[protected] which was placed in October 2014. It was a nokia lumia 1520 white color handset. This handset was working fine. Recently I was having few problem with this handset. I went to nokia care and they refused to repair this handset under warranty as the invoice given with this handset has no signature on it. If you chedck other orders placed by me, every order has a signed invoice except this lumia 1520 invoice. I contacted amazon for the signed invoice so that I can claim the warranty to get my handset repaired. Your agents started giving me different time scales for the invoice. One says you’ll get the invoice within 2 hours. One say you’ll get the invoice within 24 hours. Even I was given a time period of 3 to 5 working days as well. It shows how trained your agents are. I’m following up on this issue on regular basis. The only thing I get to hear that we’ve forwarded your request to our concerned team and they’ll do the needful to send you the invoice. After all this I received an invoice which was the same invoice which was given with the products at the time of delivery without signature on it. PFA the invoice. What’s the use of this invoice for me. I talked to Akash, Krishna, Puja S, Annu, kanchan and everyone gave different excuses. For your reference am also attaching the chat conversation I had with them. They just wanted to close that chat in a hurry or disconnected the chat so that it gets transferred to another agent. Your agents are always in a hurry to close the chat. I m continuously getting the same invoice on my email [protected]@yahoo.co.in without signature on it. Please get me the invoice which has seller signature on it. I may be impatient but sit on my chair and than think. Just for an invoice which should be signed and sent with the product, I’m suffering and facing all this. It’s my humble request to get me the invoice for the above mentioned order number which should be signed and if possible stamped so that I can claim the warranty. Otherwise I’ll be forced to highlight this issue in social media and to file a case against you. You can contact me at[protected] if required. I just need an invoice for this order with signature in authorized signatory box on it.

Amazon.in review I regret to inform that a multinational company like Amazon issues fake deals and cause quite inconvenience to its honest customers which is explicitly evidenced through an ifb a/c split deal, buyed for Rs.21, 000/-(twenty one thousand) but the product not received for 3 working day form scheduled delivery date, if price is incompetent amazon should have boldly accepted over phone, observing it, we are now forced to accept the truth that reputed seller like cloudtail too failed. Kindly avoid such incidences, we request you to at least respect your honesty blind ed customers to speak boldly yes or no instead of bluffing on your fake deals under marketing competition which is illegal, illogical and unethical. Noel Prasanth M

I had placed an order for two badminton racquets on 06 Jun 15. The items delivered were defective with one of the racquets not having any gutting and the other had the gutting loose. Both the items were returned immediately in a couple of ays and since then i have been only corresponding with them for a refund but to no avail. Very pathetic service. It has been almost three months now, I have been getting only false assurances.

I got 50% discount of ordering Hush Puppies shoe during their so called Independence day sale. I paid the amount upfront using my CC on 10th Aug 2015 and after waiting 21 Days they couldn't deliver the item. Courier service didn't mentioned the real reason of delivery failure. When I was in the call with Amazon customer service representative was asking me repetitive times to cancel that order and replace with a new order. Finally they processed the refund on 31/08/2015. Same thing happened with me for another Lee Cooper Loafer shoe which I ordered 33% discounted price. Next day the price of the item went up and same night I got the order cancellation email mentioning item is out of stock. This time too I paid the amount upfront using my CC. I need some advice what step I can take against them since they accepted the payment hence do they not bound to deliver the item in agreed price??

ORDER PLACED 3 July 2015 TOTAL 10, 950.00 SHIP TO LONE SAMEER ORDER NO #[protected] dear sir/mam MY name is Sameer Lone i have received a empty parcel from amazon and i have file a A-to-Z claim but no respond from Amazon customer care 53 days already passed but no help from there end please help me i am fraustate from the service of amazon please help please and please and i have received the parcel in speed post office and open the same i have a india post office CCTV recording

Order a 5 in 1 air sofa bed with an order number[protected] Its very bad product leaking from the various joints just in one month & during conversation with their customer support, its worst experience of my life for on line purchasing

Worst services i ordered a watch with order no Order#:[protected] Item: Tommy Hilfiger Analog Silver Dial Men's Watch - TH1790856/D which i received was defective c when u buy a watch for 7000/- bucks u dont expect a problem will come out when u try to change the time and finally he agreed to refund my amount but i have to send the watch myself which was delivered by amazon delivery services when they can easily arrange a pickup as said by their executive only they are not doing it .It was not my fault that the watch u delivered is defective why should i send it if Amazon India u are adding sellers which are selling defective products it your mistake why should consumers have to suffer and apologizing will not do not anything. i made this clear i will not send the product as it is not my mistake u r destroying reputation as number of complaints are increasing seller does not care as he do not has to suffer he is selling bad products and enjoying amazon people can only apologize nothing more

I purchased a Tyre Inflator along with Car Towing cable and Car Jump Start cable on August 8th. All of them were sent together in a plastic packet with NO Bubble Wrap or air bad and hence the tyre inflator (Delicage item with glass fitting)got damaged.I found the damage on unpacking.I raised return within 30 mins of receiving the item.The Amazon seller cancelled the request without even checking. Then I had to send Picture proof and still call multiple times to get the return request being Accepted. But this doesn't fixes the problem.Now they didn't get it picked up, told me to send it.On disagreeing for the same, they arranged a paid pick up saying they will refund the charges later.But the pick up still didn't happen and the month ended. Im struggling to get the Damaged product returned for over 3 weeks. This is the kind of service being provided to me by Amazon the American company. Please help me out of this Pathetic situation.

I order a puma shoes from amazon on 11/08/2015 and the delievery date is 20/08/15 but haven got the product again I call customer care on same date they give another date 24/08/15 same happen not received the product again I call the customer care at midnight then they give me another date 29/08/15 again not received the product finally they told me the delieved will be done in 48hrs but I got a massage that the product was refuced to take so delievery was not done I am calling to customer care for product but the result was this, where I not got a single massage or call that the product will deleivery will done today. so pls do some thing and delieved the product name Harbaint Singh email id [protected]@gmail.com phone no [protected]

Sir, i have make a payment of Rs 6999 towards Amazon.in using SBI internet banking on 1st september 2015 for mi redmi2 prime .My Order Id is[protected] . Amount has been debited from my SBI bank Account but the order was unsuccessful. till now i have not received any message or mail regarding the refund of the amount. Details of transaction:: Date: 1st September 2015 Narration: TO TRANSFER INB Amazon Seller Services Pv ASSPL Payment Ref.No: DSBI[protected]IGOAPRYZZ2 Debit: 6999.00

Sir, i have make a payment of Rs 6999 through Amazon.in using SBI internet banking on 1st september 2015 for mi redmi2 prime. Amount has been debited from my SBI bank Account but the order was unsuccessful. till now i have not received any message or mail regarding the refund of the amount. Details of transaction:: Date: 1st September 2015 Narration: TO TRANSFER INB Amazon Seller Services Pv ASSPL Payment Ref.No: DSBI[protected]IGOAPRYZZ2 Debit: 6999.00

Hello, This email is regarding my order # :[protected] and order # :[protected] to return and get the refund but Amazon Transportation Services failing to pick up the package still. I ordered some items in amazon.in on Aug 5, 2015 due to damage/different item i want to return the item and get the refund. My return pick-up scheduled on Aug 24, 2015 between 9.00AM -1.00AM later on Aug 25, 2015 Amazon Transportation Services representative call me and rescheduled. You have to note down that i didn't requested them to reschedule. Next day they rescheduled without asking me on Aug 26, 2015. and then i mailed and speak to amazon customer care they said i can expect the pick up within 24-48 hours on Aug 28, 2015 then the next day pick-up scheduled on Aug 29, 2015 between 12.00PM -4.00PM but no one pick up the package. And still i didn't received any update regarding it. They still delaying without any solution until 30 days return time. Amazon Transportation service wasting my time, failing me and distressing me more so please take necessary action about it. Thanking You Regards Krishnakumar V krish.joy.[protected]@gmail.com

I have placed order on Amazon for Skullcandy S2IKDY-144 Ink'd 2 In-Ear Headphone with Mic (Gold/Black) but the product was not been delivered as per the TAT so called to customer care for status of my order (MY order number[protected]). So the customer care people said the product is not on stock so it will be delivered little later so i said ok and left. After 2 days i called again to know the status but people said the same so i said them very clearly that i do want the refund i want the product so they said k and closed. The next 2 days i got a messg stating that the order is cancelled and amount is going to be refunded. I do no what service amazon provides so make sure i want the product which i placed the order for.

Hello, team i recieved my order yesterday evening and i opened the box today because i was out of station.I am really surprised to see that i don't have the phone in the box and i have bunch of rolled papers in the box instead of phone.I paid Rs 22, 050 for my order and amazon is delivering me a empty box filled with paper.I really don't know why amazon shipping team has delivered me a empty box.The box was sealed pack properly and when i opened it there was just empty box of phone with sheets of paper.I want my money to be refunded back immediately for my order within next 48 hrs and a apology from amazon explaining me the reason for this mistake.This was accepted from amazon at all.Kindly investigate my issue on a high priority basis and provide me a refund within next 48 hrs.I have lost my trust in amazon so i will not be purchasing anything else from amazon.

I ordered two shoes from amazon India. However on opening the box I found one of the shoes was torn in different places and is full of fungus. I clean up the fungus but could not wear it because it was so dirty. After a while start feeling ill.

Dear sir, My details are as under Amazon login id : [protected]. I have returned your item TV, as i was given wrong order. Till date i have not received the refund. pl remit to my bank ICICI bank account number[protected] with IFSC code no ICIC0000002. I am too mush unhappy with your service i am unable to access you e mail id. pl submit the same you may send your e mail to my e amail id [protected][protected]@gmail.com B Mahendra kumar

Dear Sir/ Madam, I purchased a Pigeon Favourite Induction Base Aluminium Pressure Cooker with Outer Lid, 3 Litres, silver date-13.08.15 (worth 499) from Amazon. after receiving i found wrong product deliverd issues, i returned the cooker and claim for refund. At the time of putting bank account details, i have wrongly putted bank account details. when i realized, that time customer service representative told I already refund the money in your bank.today(30.08.2015)I go to my bank and asked to manager any refund is coming in my bank account then manager told your account is already closed none is not cocredit ur account. Amazon customer represntative told me we will credit your bank account within 2 working days. after 3 working days when i have not received any refund, I contacted to customer service, they told me they have done refund. i asked for transaction ID or UTR no. for NEFT. They did not provide me the same. they given a reference no.NFT[protected]XXXXXXXXXXXXXX instead o[censored]TR no. I have sent my bank statement but they are refuse to anything.They are not providing any transaction details. Amazon Order no[protected]. !y contact detail- email- [protected]@gmail.com. Kindly help me out Thanks & Regards Sujal +91 [protected]. I hope u can help me in my money refund..

Dear Sir/ Madam, I purchased a Pigeon Favourite Induction Base Aluminium Pressure Cooker with Outer Lid, 3 Litres, silver (worth 499)( dated-13.08.2015) from Amazon. after receiving i found wrong product delivered, i returned the Pigeon Favourite Induction Base Aluminium Pressure Cooker with Outer Lid, 3 Litres, silver and claim for refund. At the time of putting bank account details, i have putted the my closing bank account details. when i realized, i immediately contacted to customer service. they directed we can not change the bank details. i have done accordingly. and they told me we will credit your bank account within 2 working days. after 3 working days when i have not received any refund, I contacted to customer service, they told me they have done refund. i asked for transaction ID or UTR no. for NEFT. They did not provide me the same. they given a reference no.NFT[protected]XXXXXXXXXXXXXX instead o[censored]TR no. I have sent my bank statement but they are refuse to anything.They are not providing any transaction details. Amazon Order no-#[protected]. Today is 30 .08.2015 and yet my paymant not received . i hope consumer forum solve my problem .my email- [protected]@gmail.com Kindly help me out Thanks & Regards Rohan Ramchandra Bhosale +91 [protected]

My amazon gmail account is haibasudev.[protected]@gmail.com and when i heard refer and earn 200 rupees above the purchase of 300 rupess so i buy a shirt in my new gmail account in [protected]@gmail.com but one month will complete but my gift card balance will not come

My gmail account in amazon is haibasudev.[protected]@gmail.com and when i heard amazon refer and earn 200 rupees above purchase of 300 rupees so i refer to my new account [protected]@gmail.com and purchase a shirt 488 rupees but one month will complete but my gift card balance will not come