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Amazon India Complaints & Reviews

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Updated: Feb 27, 2026
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Amazon India reviews & complaints page 969

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S
sachin sky Yadav
Oct 19, 2015
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Address: Dhanbad, Jharkhand, 828110
Website: amazon.in

Order #[protected] My name is Sachin Kumar email [protected]@gmail.com I have order a Samsung Evo 16GB Class 10 micro SDHC memory card and It was corrupted and within half an hour i raised a complaints to then but no response then i called then and now they are teaching their terms and conditions and i was 30 days replacement. I am helpless now should i go for police complaint???? please help me out
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    shubham0618
    from Delhi, Delhi
    Oct 19, 2015
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    Address: 201308
    Website: amazon.in

    sir, as i was browsing the website, i saw a very beautiful and attractive offer, in that i was getting the moto e 2 at rs. 1999. but a tragedy was happening as soon as i tried to order it. first of all, the order cancelled automatically from the amazon's side and when i tried to reorder it, the price suddenly shooted up to 4500 rs. i have the screenshots of the incident as well as. though i wanted that mobile phone, i ordered it and it failed, i immediately contacted the customer care. i have been in conversation for more than 2 hours but still i have not got the resolution even from the supervisor level. i just want to convey the information that the order which was cancelled is due to the fault of amazon not mine so why should i suffer.. why should i purchase it for high cost. i did everything to justify myself and tried to put myself in front of the supervisor as well as the DART team but they cannot helped me. THE JUNIOR LEVEL TOLD ME THAT IF HE PRICE FLUCTUATION S WOULD HAVE BEEN SMALLL, THEY MIGHT HAVE HELPED ME WHILE THE DART TEAM TOLD THAT THE KNOWLEDGE GIVEN TO ME BY JUNIOR IS WRONG, i cannot beleive, how can there knowledge be so conflicting. i am very dissapointed with what happened in my case. they just told me that At this point, we would not be able to issue the price difference amount. somehow i managed to get your email id and now with this silver lining, i have tried to raise my voice to you.. and i think that you will surely help me in this matter. please dont dissapoint me sir, it was not my fault, and in order to justify myself, i have some screenshots also related to the query PLEASE HELP ME OUT SO THAT I MAY GET THE PRODUCT AS SPECIFIED. THEY TELL ME THAT THEY UNDERSTAND MY CONCERN AND ARE SORRY FOR IT AND ASSURES ME THAT IT WILL NOT HAPPEN IN FUTURE, BUT SIR WANT to emphasize that when they are not able to help me out at this present moment then why should i beleive them. just help me out so that i may get this product as desired ..
    i agree. Amazon is not a good brand. Better you get from Flipkart next time.
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      Kranthi kumar Thirumalagiri
      from Delhi, Delhi
      Oct 19, 2015
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      Address: Bangalore, Karnataka, 560055
      Website: www.amazon.in

      Hello Officer, There was an advertisment on Times of India(Hyderabad Edition) front page dated 16/10/2015 about PNY Power bank 10400mAH whose MRP was stated as 2000 INR and amazon is offering it at a price of 199 INR. But when checked into Amazon APP as well as the website hoping to buy the product on the same day, The product was not available at promised price of 199INR but was available at 1197 INR. I believe this advertisement is to cheat customers and just to lure people into their APP or website. This happened with this product but i suspect is also with others products as well. This is a malpractice from Amazon which is clearly evident. They are doing false advertisements and lying. I hope you will take necessary action against amazon for this contempt.
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        mtyp
        from Indore, Madhya Pradesh
        Oct 19, 2015
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        Address: Dhar, Madhya Pradesh, 454001
        Website: www.amazon.in

        Hello sir, my self Rajat Verma i bought a mobile (yu yureka plus) from amazon.in worth Rs 8999/- on 4th oct 2015 & after 1-2 days mobile not work properly lots of problem in mobile (heating, camera, sensor, internet software problem & many more problem in mobile & then i call customer care 4-5 times a day countinue they don't solve my problem please refund my money 8999/- in my a/c.
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          Rajat Dudhoria
          from Dhuburi, Assam
          Oct 18, 2015
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          Address: Bangalore, Karnataka
          Website: www.amazon.in

          Never expected this from Amazon... Why do you lure customers to purchase products at a lower price and cancel the order after 4-5 days with a stupid excuse of not obtaining the product, when the products is still available at your website!!! (But now at a higher price). Seriously Disappointed! Placed an order for Macbook Pro (Order #[protected]. This product is still available on your site, and you say that we are unable to obtain it and cancel my product??? How ridiculous is this, that you have the audacity to say that kindly place the order again and buy it for a higher price... I would have not reacted if there was a genuine scenario for the product to not be delivered, but this is just ridiculous. All my trust for Amazon is lost with this and I shall spread this around so that no one else is duped in a similar manner and they don't purchase from this site.
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            Manoj1606
            from Mumbai, Maharashtra
            Oct 18, 2015
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            Address: Mumbai City, Maharashtra, 400093
            Website: www.amazon.in

            Sir i have called amazon 13 times to let you guys know my problem.. I AM WAITING FOR MY REFUND. Hi my name is Ashish Gupta and i am waiting for my refund for my order #[protected]. The product was picked up from my place by Rohit K Pandey from amazon and his employee ID is (OFF ID: 427589) on 4th October 2015 and till now i have not got my money back. PLEASE HELP ME AS MY Rs 29099 IS STUCK AND I CANNOT BUY A NEW PHONE FOR MYSELF AND ALSO FIGHT HAPPENING AT MY PLACE EVERYDAY.
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              S
              shaileshnik
              Oct 18, 2015
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              Address: 411038
              Website: Amazon. com

              I had taken yu yureka mobile from your website on May, 2015.but issue is that it is not working properly. It is not showing display on the screen.so that we could not able to access it & face the lots of problem. i recall many times to yu yureka customer care, not any response given by them. we need ur kind intervene pls...!!!this is third compliant but no response from any side thanks regards shailendra
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                paljain21
                from Indore, Madhya Pradesh
                Oct 18, 2015
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                Address: Indore, Madhya Pradesh, 4520001
                Website: www.amazone.in

                Yesterday my order is arrived but im not able to pick the product.. than i call to customer to deliver my product today but whe i call today they said the product is returned. and they blame me that i reject that product but i didnot do that. so please take my complaint against them and make serious action ..
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                  kvsr108
                  from Hyderabad, Telangana
                  Oct 17, 2015
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                  Address: Hyderabad, Andhra Pradesh, 500038
                  Website: www.amazon.in

                  I placed an order in amazon on 7th october order number is[protected] i tried to contact the customer care service several times they are not at all helping me in this. Even i went to the destination post office they are also helpless in this they does't know how to track an order. What i need to do every time i contact the customer care they said wait for 2 days.
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                    Vibha v
                    from Sambalpur, Odisha
                    Oct 17, 2015
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                    Dear sir/mam my mom's mobile..is micromax...in her mobile Google play store..is not at all working...its comming like no internet connection...internet connection is good is our house...I would like to request you to..please look after this matter and oblige...thank you sir/mam.
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                      ajin rm
                      from MARTHANDAM, Tamil Nadu
                      Oct 17, 2015
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                      Address: 629161
                      Website: What is the website you're complaining about?

                      I had ordered a back case for grand quattro on september 1 but due to some reason it got cacelled on september 23.order number[protected].till now they didnt refund the money back.i have contacted customer care for morethan 7 times.kindly take adequate measures.
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                        kuldeepnirmal
                        from Shimoga, Karnataka
                        Oct 17, 2015
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                        Address: Bangalore, Karnataka, 560068
                        Website: www.amazon.in

                        FAKE DEALS by amazon I placed an order (Order #[protected] yesterday night under blockbuster deals. Order was successfully placed and i also got an email confirmation from amazon as well. Today i was surprised to see that my both of items in order was cancelled by amazon without my knowledge. when i contacted customer care they sent me a mail stating that one of the product was out of stock so they cancelled it and second product was damaged during transit so they cancelled complete order. Customer care suggested to make a fresh order again ( with higher prices now). i am still thinking if there is any meaning of such fakes deals?????? Can they cancel my order without my consent and refused for fulfillment? Please help
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                          dassubharibu
                          from Hyderabad, Telangana
                          Oct 17, 2015
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                          Address: 500015
                          Website: www.amazon.in

                          I have placed my order (order no.[protected] with Amazon India on 4th Oct 2015. This was supposed to be delivered by 12th. Today is 17th but still it is not delivered. 5 times I have spoken to customer care executive but all are in vain. Nobody is there to help me out. I am not even sure whether it will be delivered or not and if it is then what will be its condition. Everything is uncertain about this Amazon India online shopping. After placing order we have continuously follow up for the delivery. There will be anxiety about the condition of the product delivered. These online shopkeepers are fooling us and stealing our money, no doubt. Promising high but failing to keep their promise. This is the quality of service they are providing. From my side I have paid Rs. 1995.00 on time through my card. Hoping it should reach on time. But this is their service. GREAT!!!
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                            Sanchit Tapariya
                            from Delhi, Delhi
                            Oct 17, 2015
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                            Address: New Delhi, Delhi, 110002

                            Dear Sir, i have ordered one Microsoft Lumia 640 from Amazon on 16 Oct 2015 at around 03.00p.m., The Payment has been via Internet Banking, but the Amazon says that they have not received any payment yet, Confirmation from Amazon has been received till 17 Oct 2015 at 01.17 a.m. on the Contrary The Bank of India says that The Payment has been made to the Biller. Please Sort this Querry else and otherwise i will go to Consumer Forum. Please do the needful on urgent basis.
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                              cellena
                              Oct 16, 2015
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                              Address: 110027
                              Website: amazone.in

                              I hv purchased foldable almirah from amazone which was damaged n poor quality.Outer cover was made by disposable stuff so, wanted to return and followed return policy and 16 /10/ 15 they suppose to come to collect product . Delivery boy was pretending that he has confusion for address n could not reached .Still no status for return not taken initiative. Very bad customer service I would never shop again on amazone.
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                                Rajesh Kumble Nayak
                                from Mumbai, Maharashtra
                                Oct 16, 2015
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                                Address: Kolkata, West Bengal, 700091
                                Website: www.amazon.in/gp/product/B00Y8B5X5O?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00

                                I purchased a cycle from Amazon.in. http://www.amazon.in/gp/product/B00Y8B5X5O?psc=1&redirect=true&ref_=oh_aui_detai... here is complete discretion which nowhere says product requires assembly by customer. However, I got the cycle in part not as assembled piece. A request them that they should assmble and they are refusing
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                                  Kheerthighiri
                                  from Naduvattam, Tamil Nadu
                                  Oct 16, 2015
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                                  Website: ww.amazon.in

                                  I have ordered for 'Manchester United Foot Ball Club Flap Pencil Pouch, Travelling Pouch, Mobile and Accessories Pouch', this product on 15/10/2015. Order ID is:[protected] The order was confirmed and I payed online. Payment issues were present and I sorted it out and re-payed using my debit card. On 16/10/2015 morning I receive a message from Amazon saying that my order is cancelled. They are of course processing for my refund. But that is not the problem. I was highly expecting the product to be gift for my friend. The excitement of providing a gift to my friend is ultimately spoiled. Why is Amazon being a big enterprise dissatisfying customers in this way?
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                                    shamshersidbrar1322
                                    from Delhi, Delhi
                                    Oct 16, 2015
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                                    Address: New Delhi, Delhi, 110092
                                    Website: Amazon.co.uk & amazon.com

                                    Sir,
                                    i placed the order on amazon.co.uk(ORDER #[protected] on 19th july and 2 days after payment was deducted from axis bank credit card
                                    it was for a book and they keep assuring me for three months that it be delivered. i mailed them many time they didn't even provide me it's whereabouts. Three months in complete Dark.only yesterday they regretted.

                                    this happened second time for this same title. first on amazon.com i waited nearly 1 months for ORDER #[protected].i met with cancellation after more than 30 days and mere refund was made.
                                    More ever amazon.in thrice it happened. to the extremeThey deem that mere refund and regret is enough. i can provide you with the details of orders on amazon.in if yoy need.

                                    they cheated me this time and previously for the order Collins Cobuild Grammar Patterns (1) - Verbs: Verbs Bk. 1. Knowing that i am a scholar i lost these four months in mere waiting. Whenever i called them on customer care numbers for foreigners through ISD. The response That we provide only services and the sole responsibility lies completely on seller.
                                    they should held responsible and shouldn't get away with it easily.so that nobody else in future be cheated.
                                    Thanks
                                    Shamsher Sidhu
                                    c/o Momraj Singh, F/38-a, gali no. 31 Madhu Vihar, patparganj,
                                    Mob [protected]
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Abdo Hezam
                                      from Delhi, Delhi
                                      Oct 16, 2015
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                                      Address: Mysore, Karnataka, 570015
                                      Website: www.amazon.in

                                      Respected Sir, I ordered Syma S107/S107G R/C Helicopter with Order ID[protected] for 1598/- form Amazon.in and I received LS model 222 which it cost just 1099/- as offered in AMZON.IN website. The received item is low quality got damage in the first use. I have returned the item and they received it and sent me a cheque of 398/- only-.I refused the cheque and I informed them that I want my correct order or my full amount or I will put complaint in the consumer court because I did not received my correct ordered. But they did not care. so I put this complaint.
                                      Oct 16, 2015
                                      Updated by Abdo Hezam
                                      I ordered Syma S107/S107G R/C Helicopter with Order ID[protected] for 1598/- form Amazon.in and I received LS model 222 which it cost just 1099/- as offered in AMZON.IN website. The received item is low quality got damage in the first use. I have returned the item and they received it and sent me a cheque of 398/- only-.I refused the cheque and I informed them that I want my correct order or my full amount or I will put complaint in the consumer court because I did not received my correct ordered. But they did not care. so I put this complaint.
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                                        Rajagopal Perumalsamy
                                        from Kodaikanal, Tamil Nadu
                                        Oct 16, 2015
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                                        Address: Theni, Tamil Nadu, 625531

                                        Dear sir, I purchased the above item from Amazon .in wide my order id [protected] dt 29 .09.15 and I found it is not up to my expectation so I requested for return/refund Amazon has arranged for return pickup wide their AWB[protected] dt.06.10.15.The item is already picked up the amazon transport services and so for I have not received my refund amount of Rs 2800/- tilldate. I send so many mails regarding the refund, But so for it is not meterilised.Amazon says, the purchase is from theseller site and ask me to contact the seller. I purely purchased from Amazon.in with the hope of best services, but in this matter Amazon is not taking responsibility of refund, and there is no proper response from Amazon.I like a permenent customer is treated like this, what about the normal people. I request Amazon.in to kindly look in gto the matter and shettle my refund immidiately.
                                        Oct 16, 2015
                                        Updated by Rajagopal Perumalsamy
                                        resolve the refund issue immidiately
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