Amazon India Complaints & Reviews

I am not a newbie to amazon even they provide me priducts at my specied address.This time courier company refuse to delivered the product.Customer care executives of Amazon are liar as they promised me to resolve the issue.Even now they irritate me by not receiving my call.

I have ordered a spy pen camera on 11june 2015 which is delivered to me on 13 june but it didn't work at all i done eveverything to connect it with computer but it didn't connect at all. It is a defective product. Amazon didn't want to refund me and said your time period has expired in which you have to apply for refund. What should i do now. My address is R 1/37 rajnagar ghaziabad. Mail id is [protected]@gmail.com mobile no is [protected]. Refund me or i am going to consumer court.

Hi, This is with related to the Order # [protected] for which i got a tarred product from your seller. Your seller asked me to send the snap shot which was done from my side and now they want me to send it back to them through post which i think its not my job to do.. U trusted amazon but i am sorry i wouldn't have done that and am not going to do it any more.. Very pathetic service.. Compare to yours am getting good service from your competitors for which i feel shame to shop on your site.

Hi, I purchased a mobile phone (ORDER #[protected] from amazon.in on 18th june, 2015 and after 3 days it started heating very badly so i returned this item to amazon.in on 24th june, 2015. As per amazon.in, i was supposed to get my refund amount within 10 days and now it has been more than 27 days and still i didn't get my refund amount. Could anyone please help me to get my refund amount(6999).

I have returned my product (Order#[protected]on the same day itself to Amazon India, due to non satisfaction of the product on 14/07/2015 through Amazons authorised agent vide tracking no[protected]. Already 9 days lapsed till date my sale consideration of Rs 489 is not yet refunded . This is purely an unfair trade practise on the side of Amazon India .In the track your package sight, No refund status is updated . The enthusiasm, shown by Amazon India to get the order from the customer and get the sale consideration immediately from the customer is not seen in refunding the amount to the customer on return of goods due to non satisfaction of product

Adv Manjusha V

From PRAJEESH E R EYYANIKKATTIL HOUSE, EDAKKATTUPARAMBA DUTT SAW MILL ROAD, KALLAI KOZHIKODE, KERALA 673003 India email ID: [protected]@gmail.com amazon ID:[protected]@gmail.com tracking ID[protected] Order Id:[protected] Item :Kaspersky Internet Security for Android - 1 Device, 1 Year (Voucher) i received the packet on 21/7/2015 at 6 pm, the amazon packing was fine but the kaspersky box was unsealed and the box was completely empty. This disgusting...i already contact the customer care and they told me about refunding... this is unprofessional approach from the amazon side...i never suggest amazon to any of my friends...

My daughter has purchased tablet iballslide Q800 on 12.07.2015 and the cost of tablet was Rs7852/- . Since beginning this item is defective and we have requested to take back this item but your company is not ready to accept our request. Your company is suggesting to contact to iball authorized centre. As this item is defective since beginning hence you should take back this item and return the money. You are requested to take back this item back and return my money. I shall be oblised if you could consider my request. thanks

Delivery boy ask me to collect my order at near by area. I asked him to deliver to my address, but he refused to do so. I was shocked to see mail as, product was refused at the time of delivery. (This is to inform you that a package from your order, with tracking ID [protected], shipped via BLUEDART, has been refused on a delivery attempt.) Sir I am your regular customer. But such thing has happened first time and I don't like it. Plz deliver my product at my address as before. Thanks email: [protected]@gmail.com

A hair straightener from Olympus industries was just delivered to me and the warranty card wasn't signed. The details of the order are as follows: ORDER PLACED 16 July 2015 TOTAL 2, 144.00 SHIP TO Rijuta Jain ORDER #[protected]

Dear Sir,

I purchased online one Lenovo N100 Wireless Mouse (Black) and one Lenovo Bluetooth Headphone W870 wireless Headset from Amazon on[protected]. My order no is[protected] which was prepaid. when I track my order id today ie on[protected] to see the order status it shows that package delivered to me on[protected] but I have not received it. My order was sent through IPS courier and my courier tracking id is AW[protected]IN .

So kindly help me

There are two cloths I ordered and found it damaged, I returned it almost 2 months ago. Till now no refund. Following are the IDs of those items. Amazon Return ID: DvdyJyRnRRMA Order ID: 404­0293234­0373974 Amazon Return ID: DWLmTZRHRRMA Order ID: 403­4751437­6429915 I hope that you will solve this issue. Regards

Few days back I had purchase a watch (Order Id[protected]) on dated Jun-26-2015 by your AMAZON side and also delivered to me on Dt[protected], But unfortunately the mismatch of product and below the standard which I expected, when I placed the order to you. so that I requested to your costumer care executive on Dt[protected] for propose for return & I also return it on Dt-01.07.2015, its successful delivered in that placed on Dt-07.07.2015, but till date I don’t receive my refund money, everyday day I contact to you costumer care executive but he said to me that after 24h or 48 h or maximum 2 days you receive your money, which type of service are u provide. I have been cheated by Amazon India and I think Amazon’s arrogant behaviour doing monopoly in market, despite I am calling several times and several requests there was no call back. now say that the amount has been credited to my account on 9th July. The amount is still not received by me and I have also sent a copy of my bank statement to them. the customer care person who was talking to me initially promising to give my money back . The matter then got escalated to Kahani, the supervisor who was as useless as the customer care executive & billing team. People like. I would also intimate everyone on social networks, who shop with Amazon about my experience, to help them from being bullied. Ranjit Mohanty Mail [protected]@hotmail.com

Hi, the product which I ordered is not delivered to given address which I mention during billing. The courier person is saying to collect in their shop. Really irritates me. My order no is [protected].fedex courier service is worst, not responsing properly.

I ordered for a pair of shoes named KNOTTY DERBY /198924-H3-42 on amazon online and when I received the item I only got 41 Size Shoe instead of a 42 Size shoes. I request for replace the item, and pickup my shoe from B-117, Sushant Vyapar Kendra, Sushant Lok – 1, Block C, Gurgaon, Haryana – 122002.

Tempered Glass Screen Guard Protector for Lenovo A7000. Ordered on 28 June 2015 (1 item) Order no.[protected]. Track No - [protected]. Delivery Date from your side was 3rd july to 8th july 2015. i went through our track number and i was found that my order place in khopoli side at your courier service before delivery date. i was too much called to your courier service provider but they not given positive response. my other friends also have same problem. so we look another online service provider. till my order is not my hand. so please look into this and if possible change the courier service provider.

I have been cheated by Amazon India. I had brought a crocs women shoes from Amazon and asked for a return as it was not the right size on a pretext of giving me a cheque of the refund amount. Their customer care person Nikita agreed to returning the amount by cheque as I have in the past had a problem with their NEFT transaction wherein they do not provide a UTR number and give a reference no. which is always incorrect and my bankers are not able to trace the transaction. This time inspite of they promising me that they would give a cheque they didn't and now say that the amount has been credited to my account on 26th June. The amount is still not received by me and I have also sent a copy of my bank statement to them. I have mails from them saying if the amount is not received by 30th June they will be giving me a cheque but now they are not agreeing to give my money back. It was Uday the customer care person who was talking to me initially promising to give my money back but eventually said it was not possible for us to give u a cheque. The matter then got escalated to Kahani the supervisor who was as useless as the customer care guys. she kept buying time from me and after 10 days gets back to me with a transaction reference no which according to my bank is a wrong number. I have been writing to her for the right no and have also forwarded mails that I have received from my bank asking for the right no or the UTR no. which they have not been providing. Kahani only has one thing to say on anything that I tell her is "Madam I have no comments" or "sorry madam there is nothing I can do" People like Kahani are not fit to be at such position cause they have no idea of what is happening. I feel since Amazon does not have sale they keep swindling money of the customer by not giving the refund. My question to Kahani was why a cheque was not issued when in I promised and also have a mail to that effect. Her answer again was "Madam I have no comments" People like her do not deserve such jobs and also she is party to swindling money from the customer. I would also intimate everyone on social networks, who shop with Amazon about my experience, to help them from being bullied.

Referring to Order ID:[protected] Item: Camric Gas Stove 3 Burner Black Qty: 1, its scheduled delivery by 13th July 2015. Completely damaged product delivered at my place on 16th July 2015. Return request has been raised. I want my money back asap. Pics attached for your reference. / Jayanta Das, kolkata

This is my order number of two products

Order #[protected]

Order #[protected]

I had purchase two product redmi note 4g rs 7999 and redmi 2 rs 6999...

I had returned that product to amazon.In...Because i had not recived true vat bill inside it...So i had returned it...They had accepted...And from their the amount is intiated...Not processed...I m trying to call every customer on toll free...No one is responding...Amazon.In has harasing me and not providing my amount to me...Someone is telling u r amount has reflect some one is telling from our it has not processed yet...I m fedup from amazon.In staff...

I want to complaint against amazon.In that my amount is not crediting into my a/c of rs 14998

My order id is[protected]. My package was supposed to be delivered on 11th of july 2015. I got an email from amazon saying that delivery was failed as the addressee was not available. However, i was at home all time and there was no delivery. No one ever came to deliver the goods or no delivery boy ever called. So i contacted your customer care assistant, venkat, who told me that the goods never reached my home. It is lying at bluedart warehouse (Blue dart express ltd, premises # 91, 94 & 96, grand trunk rd - north ward # 15 p. S golabari, location : howrah, telephone - [protected]) . He promised me that my goods will be delivered on monday.

On monday also i was at my home all time and again there was no delivery. Amazon sent me the same email saying addressee was not available. So again i contact the customer care assistant, parvathy, who told me that the courier had updated incorrect tracking detail and no delivery was ever made. She again assured me that i will get my package on tuesday morning.

Today is wednesday and still i haven't received my goods. I got an email from amazon saying since delivery attempts was failed twice they are sending the goods to their fulfilment centre. First of all i would like to know how the courier (Bluedart) updates incorrect information when no delivery attempt was made. This is a case of fraudulence then. Secondly, why am i hassled for a simple delivery issue? I have ordered goods from many online sites, but there has never been an issue like this. It’s better than i order from other sites than amazon, if i have to face this with a simple delivery. Moreover, amazon has no control over the transportation of goods.

Either amazon is doing a case of total fraud or the courier service. If my case isn't solved and if there is any delay in receiving my refund then i shall take this matter to the consumer forum.

Respected sir
My name is swapnil sunil shivalkar
My amazon.In registered email id is [protected]@gmail.com
My registered mobile number is [protected]

From 8th july onward i m callling customer care help line...Every one has spoken with me respecte manner...Even check my recording...I also spoken with customer service in respect manner...
But today i had called customer care of amazon...On 11.34 my call was attended allready after 5 time i had said hello then executior spoke with me...This is first step which he had speak in disrespect

2nd i had told him my ordere number of redme mobile order #[protected] of rs 6999...It has issued...Tracking update is showing upto 10th july ...I had told him that i still not recived amount of rs 6999...He is saying aap check kijhe bank mein jake...I told him before i visting bank...When ever i m receiving amount i m getting amount of alert...I had not recived any amount of alert of rs 6999...
Then he had requested to me to wait...And in between he spoke with m arrogant language...App ka aawaj mujhe nahi aah raha...Jara aap jhor se bolge varna area mein aayge ja network hai...I was receiving his voice cleary...In my area network is full...He was trying to avoide me...

Then i disconnected the call and again he had call me...Aap ne call cut kiya kya aapka call drop huwa...Again i m frusted on him...I told him i m not satsfy with u langauage the way u talk...
He requested me to hold and he was transfering my call to his senior then i had waited 1 minute...Then told me my senior is busy they are attaining another call ...Mein aapko kya madat kar saktha hu...I told him plz tell u r sweet name...He told me his name saroj kumar...When he telling his name his tongue getting jerk...As he was tell his name false or true i don"t know


In my 4 years journer with amazon.In ...I never fell any executior has spoke with me arrogant language...
When he was talking with i m feeling that he was avail to me...
I m requesting to amazon.In take strick action on u r executior who had spoke with me in arrogant language and providing me false information with other dis respect and arrogance language...
U r execuior name was saroj kumar
I had called him from my registered mobile number [protected] on 11.34 pm on 14/7/2015
And he also called return from amazon helpline
+[protected]...

I m totall dis-satsified about my product also and more than execuitor who spoke with me in arrogant and disrespect language...Plz take severe action on him ...Because i m the person who intimating u that u had such ineffecient staff which spoil customer relationship between customer and amazon.In...Plz take action on him and revert me back...I can"t express u my temperament