Amazon India Complaints & Reviews

I have ordered an item from Amazon.in. Then I request for return the item on 10th June but still it was delivered on 13th. Then I received mail that your refund will be initiated once the item is picked up. Now it is 20th June & nobody came up for pick the item. Then I called to customer care & got to know that this item does not have the return pick-up facility, it need to send myself. & as per Amazon's customer care executive the seller...

Hi this is chintan shah, Recently i have placed an order for Note 3 bumper worth 300/- which was provided by OMSAICOMMUNICATION. Instead of giving me note 3 bumper they provided me Note 3 neo bumper, I have returned that parcel and your courier collected it from my home place and it has been more thn 20 days and i still didnt get my money back. Is this the Amazon.in give services to there customers. Its the matter of only 300 rs But in future i will not be able to purchase bigger amount product from you. I didnt Got any better services from your team. Thank you.

I have placed a iPhone 4S 32 GB from Amazon. The delivered me a defective product, immediately I have contacted them and asked for replacement.Amazon team has agreed for replacement, hence I have shipped back the product on May 22nd. I have not received any update yet. When I contact their CS but they were very sweet over the phone but have not provided any solution yet for my phone which costs Rs 16004.

The actual price of the product on box is rs.5800/- but in website it is rs.6825/-
So guys don't believe discount in amazon (I have purchased from cloudtail seller) as i have experienced it.

They are not publishing my comments in the website showing the below reason from review guidelines.

• feedback about typos or inaccuracies in our catalog or product description (Instead, use the feedback form at the bottom of the product page).

Difference of more than rs.1000 is a typo error or inaccuracies according to amazon???

Even after raising complaint amazon din't change/correct the price in the website, its been more than 7days i raised this complaint (I have all the proofs).

This is ridiculous that theyare not allowing me to write comments even it is the fact, nice amazon guys made the filters in review guidelines so that i can't tell customers about how you are bluffing with the typos or inaccuracies.

Order placed
Thursday 11 june 2015

Order #
[protected]

i have purchased tata sky through AMAZON.IN on 17 jun for Rs 1299.00 transaction through SBI net banking, but money debited in my bank account and order doesn't successful. kindly refund my amount on my bank account. my state bank of india bank transaction number is IG0AETSKZ6.

I have bought micromax YU yureka mobile through amazon which was sold on lightning deal for 9000rs they delivered which has heating issue upto 44 degree .I cannot use this for calling by heating even I couldn't hold at my ear for a minutes and suffered from ear pain, so I contact amazon customer care service to claim my warranty but they told me to contact the YU yureka customer care but no response, so I register my complaint against the forgery of amazon and YU yureka, I want to service my Mon le under warranty or refund me for the same.

I hv purchased "tata sky hd" through net banking payment option. Bt money deducted in my SBI account and order was not placed. The sbi bank transaction number is IG0AETSKZ6 for Rs-1299.00 Kindly placed my order or refund my money in my bank account ss soon as possible

I booked a product for delivery by Amazon on 4th -- the product has still not been delivered till 17th. This is the tracking status--whenever I call, the agents tell me they will personally ensure that the product is delivered within 24-48 hours. This is the only line that I have heard four time since 13th June. Order number:[protected] In Transit Expected delivery: Saturday 13 June 2015, by 8:00pm Your package has arrived at the courier facility (Updated 0 minute(s) ago) Dispatching soonDispatchedIn transitOut for deliveryDelivered Tracking Details: Monday 8 June 2015 7:41 PM, Jamshedpur IN Package received by courier Monday 8 June 2015 4:49 PM, Jamshedpur IN Possible delay in delivery due to arrival at incorrect courier facility Sunday 7 June 2015 7:27 PM, Kolkata IN Package received by courier Sunday 7 June 2015 2:09 PM, Kolkata IN Package arrived at a courier facility Saturday 6 June 2015 12:01 PM, Bangalore IN Package received by courier Saturday 6 June 2015 6:10 AM, Bangalore IN Package received by courier Saturday 6 June 2015 1:38 AM, Bangalore IN Package arrived at a courier facility Friday 5 June 2015 2:03 PM Order details shared with the courier

Dear Sir, I don't understand what you think of the people who buy from your site trusting you.First of all there are no replies to any mail nor you try to help them.You must be thinking we are jobless to send you lot of mails on the pending issue.If you don't remember, I will give you a recap.I ordered 3M peltor h10 A earmuff sold in India by iBhejo on 29 April 2015 for INR 2, 600 and I got the product delivered on 13 May 2015.It was one of the hopeless products I ever bought on amazon.It wasn't worth a bit of the money I paid for the product.Many other customers have also shown their dissatisfaction at this product.It is nowhere near the description provided by them in their site.After asking you to help to return the product you promised to sort he issue and return back the product to the seller.But there was no trace of any help.Instead after repetitive mails, after few days you closed the issues saying that seller denied to take back the item.How could you say so..??We bought the item trusting you and this was just a fraud thing from iBhejo.Here the seller is denying to take back product whose description is totally different from that mentioned in the site. Also, the price had dropped from INR 2600 to INR2456 within 2days.After lots of frustration I asked iBhejo to refund me the extra !NR 144, but they are denying to refund me.After, all this saga Iam starting to loose faith in amazon.The sellers like iBhejo are simply spoiling the reputation of amazon.Please restore my faith in amazon by helping me in this issue as soon as possible. Regards.

My name is Devender Goyal. I booked a Exclusive Rubberised Back Case Cover For Intex Aqua Style - Bike .The Order Id #[protected]. but i m not received my order.i register my complaint.but i m waiting for product.pls help me.when i track the order in DTDC it shows the order is delivered. but the product is not delivered in my home and i m not get no any confirmation call or mail to delivering confirmation the prodcut.

I have Bought Hcl Me U1 tablet from Amazon Store. In their WebPage It Was Mentioned That It Was Having 1-gbram Bluetooth connectivity And having 3600Mah Battery I got The Product But It was Not Like What they have Mentioned In the Web Page It was Having Only 282 MB ram No Bluetooth Connectivity And Having 4000Mah Battery . Though I'm sending All the Proof They Are wasting My Time For Silly reasons.And even I have Contacted Hcl store They said That Hcl Me u1 does Not Having Bluetooth . And they are selling Products with fake specifications. And along With Their Webpage screenshot I'M giving The Proof's To prove that they sent Me a fake product In the screenshots it is Having Only 282Mb Ram Bluetooth connectivity even it is Not Mentioned on The box also take a look at Wireless and Connections In settings Screenshot

I had purchased iphone 5c white 8GB, from amazon india online on 08/12/2014 for 25000 Rs. My order number was[protected]. Since very first day, the iphone had issues and most of the times it was showing unavailable. I personally visited apple service center in city center, salt Lake, Kolkata. I was asked that if you use nano sim, instead of micro, will fix the issue. I tried it but it did not work. I still choose to continue with it as after restarting the device, it was working. Now suddenly it started giving charging issue. I spoke to Amazon help desk and explained the issue but I was told that amazon isnot liable for any product defect and rather contact Apple. I visited Apple service center to get it repaired as it is inside warranty period. They said that some liquid get inside and they can not help me. I need to pay 21, 000 Rs to get new one. I am really disappointed as within few months, I am asked pay same amount. Please log my grievance and help me

I orderd an item, name"And-Also New Table Mate II for Home Office Reading Study Desk Laptop Dinning Table (White)" from amazon.in. The product seller was Prestige smart shop. I ordered the item on 9 May 2015, and i recived the item on 22 May 2015. I found that the product i recieved was a damaged one and cant even repair by custom. I informed this to amazon and they send a refund request as the product was a damaged one, to the seller. With in days the seller accepted the refund request. Amazon gave me instructions on packing and returning the item, and also gave 2-3 printouts on sellers shipping address, Name-Naresh Kumar Gupta, New Delhi and barcode which has to be added in the returning item. With in 2 days we shipped the item to sellers address in a guarentee that we get refunded as soon as they recive the item, only 2-3 buisness days. I got information that they recieved the item on 30 May 2015. N ow its about 3-4 weeks after the deadline they said and im not yet refunded. I emailed the seller 4 times but there is no reply.I had attached some photos and also proof that i shipped the damaged item. Order ID:[protected] Email id of the seller: [protected]@marketplace.amazon.in Yours faithfully, Ajay S Subhash email:[protected]@gmail.com

I have order on dt. 09.06.2015 and my expected delivery date 13.06.2015, I receive a message from amazon that my one order out for delivery, Let me know that why this order is cancelled, we placed 2 orders in same day same address one order is completed and other is hold and you say that address problem. This is not a suitable reason to cancel the following order. Let me know the suitable reason to cancel this order. I don't want returned my money. Pls. send my order So I think I never purchase any product from Amazon.

Dear sir. This is serious complaint regarding your YUREKA phone which i have purchased online. I am feeling some non avoidable troubles mentioned below 1-phone gets over heated while put on charging or we talk to someone over call.It looks like phone will blast anytime 2-earphone does not work when we play songs on speaker and again plug the earphones. 3-unwanted applications open automatically when i talk over phone and it touches my ears Kindly check and revert on urgent basis as these problems will lead to my dissatisfaction towards your product.I will be highly obliged if you resolve my problem regarding your product and after services. Thanks and Regards Punit Mittal [protected]

I had made a purchase of an Apple iphone 5S from the Amazon Website from the Seller Cloudtail and it was an extremely horrific experience. There were multiple system glitches and system errors before I could actually make the purchase, which I will avoid discussing for the sake of brevity. As part of the purchase, I was eligible for a Gift card of INR 4, 800 which as per the offer in place and also as per a mail confirmation by the Amazon team would be credited to my account by 31-May-2015. However again due to some system issues the same was not credited by 31-May-2015 and despite repeated reminders, they are yet to provide me with the Gift card. Their response always seems to be that the issue is raised with the concerned department and that a resolution would be provided. However with close to 2 weeks having passed, the probability of getting a resolution appears to be dwindling. To add insult to injury, the last time I send a reminder mail to the Amazon Customer Care, they started bombarding me with calls (Close to 20 Calls in 5 minutes), with different call centre executives asking me what my query was and why I had called them. Overall with the issues faced when the purchase is from Cloudtail, where Amazon has operational control makes me wonder how screwed up the transactions would be if it is any other seller. I am starting to believe in the verdict that Flipkart and Snapdeal are any day better than Amazon. Overall would not recommend using Amazon to anyone. order No is #[protected] Mail Snapshot Message From Customer Service Hello, I understand that you are referring to confirm us about the Gift card which you are supposed to receive for purchasing IPhone 5s. This is a confirming email saying that you will get Amazon gift card of Rs.4, 800 post 90 days from the day of purchase. As informed by my colleague you can expect the gift card on or before 31 May 2015. For your confirmation I've included the link of the offer that you are applicable: http://www.amazon.in/l/[protected] < > http://www.amazon.in/gp/r.html?C=1W8UVPW1YY03R&R=3BTDDVX648AK8&T=C&U=http%3A%2F%...⇄

Dear My order number is[protected]. I Bought Iphone 6 (Gold, 64 GB) from your site but unfortunately the fitting of the iphone 6 is not as per the company as it is loose from RIght bottom side, every time I push that Side I got some sound as well as the Charger is 100% duplicate as whenever I connect to the iphone 6 the message comes up " This cable or accessory is not reliable ..." . when I check online about the product Its showing warranty - temporary unavailable. I doubt the Iphone 6 is also a dublicate. I hope you will send me another original IPhone 6 as soon as possible SAndeep [protected]

Hello, My name is Sarab and my amazon account email is [protected]@gmail.com I recently saw an order placed from my account the order no #[protected] Shipping Address Neha sharma plot no j7 it park opp. FCS building CHANDIGARH, CHANDIGARH 160101 India Dell Vostro 3546 15.6-inch Laptop (Core i3 4005U/4GB/500GB/Linux/Intel HD Graphics 4400/with Laptop Bag), Grey I don't know how this order is showing up on my account. I don't know any person named Neha Sharma or the shipping address mentioned for this order. I did not place any order through my Amazon account for security reason I immediately changed my password. The order is still show up as Delivered and signed by Neha Sharma in my account please cancel this order and let me know how this order was placed from my account. This is a serious account security issue please take necessary steps to resolve this issue. I have also attached the invoice of this order Regards, Sarabjeet Singh

Hi, I have an account on amazon.in with email id : krs.[protected]@gmail.com I referred my friend having email id – [protected]@gmail.com . She accepted the referral and created the account using the link reflecting in referral mail. After that he made the first purchase of more than Rs 300 and the same got delivered to her as well. It’s been more than 30 days of delivery, I have not received the referral bonus from Amazon.in. When I contacted the customer care they are not ready to give me the referral bonus and sending me the list of conditions due to which I did not received the referral bonus. Below is the list amazon customer care sent me and I have also mentioned my comments for each condition. • The person who clicked the link was already an Amazon user - The person was not an Amazon User, before I she accepted my referral request. • The user clicked on your link and didn't create an account or complete their first purchase - I was with my friend when I sent her the referral request and clicked on the link in the referral email to create the account before making first purchase • The user clicked on your link, but did not complete the sign up process on the same day – I was there when my friend completed the signed-up process before making first purchase. • The total order value of the first purchase was less than Rs 300 - The total order value was more than Rs.300 • The referred member placed an eligible order, but the order hasn't been shipped yet – Received the complete order as well • The referred member purchased a Kindle eBook or Amazon gift card. - No • In certain instances, gift cards may take up to 30 days or more to appear in your account after an order ships - It’s been more than 30 days • The new account does not meet all Amazon.in Conditions o[censored]se - What are the conditions. Please help me to know The referred member placed an eligible order; but has returned the product. – Not returned. Thanks Sandeep

I have purchased one wrist watch from amazon online on 11th May 2014. It was under one year warranty period. But now it has some problems in this watch.This problem is from20th May 2014. As I request you to give service for same item.Who give us the service, where it is available. Please provide service early as possible. Branded watch of AVEIRO company.Invoice no.KA-BLR[protected]. Myself-Mr.K.C.Kurup Contact No.:-[protected] e-mail [protected]@gmail.com