Amazon India Complaints & Reviews

I've purchased a one plus one on 24th jan 2015 and received it on 28th Jan. I've been facing many problems with this device and have been complaining about the problems since February 1st and they have been delaying it . Problems include volume and power button not working, hanging, gets heated a lot, and switches on and off by itself . This must be a defective piece and I want it to get replaced soon . I have never expected this from amazon

I bought htc desire 616 (white) through amazon India, phone was ordered online through amazon.in on 1 april.the order id is[protected], invoice number-MH-BOM[protected]. The site assured a 2 mp front camera in the phone but now I have found that it is having only 1 MP Front camera, also on the cover box of the phone it is mentioned that the phone contains a 2 mp front camera. I have been cheated by the company still the information about my phone on the site is displaying that the phone has 2 mp front camera but my phone contains only 1 mp front camera. Either company should replace the phone or they should take it back and refund the money which is Rs. 11, 110.00. as according to terms and conditions of the company goods once purchased can be replaced within 30 days.

This time my complain is on amazon.in, I purchased a fitness item (ISO SOLID IMPORTED AB CARE PRO) on 17.04.15, while prior placing order I checked delivering location as provided in well reputated amazon.in and made payment of Rs3500/- for item. I received promise message to deliver item by 6-16days. On next day I received another mail from amazon.in regarding cancellation of my order with giving me a cause of shipping address provided was undeliverable. Now still they are showing pin code valid for deliver of same item for which I did before but after cancellation the price of product increased.

Dear Sir, Please refer to Creation Date: 2 April 2015 Return Authorisation #: Df6bL7RCRRMA Order #:[protected] for Dussaco Black Boy Multimedia speakers The item was returned to Delhi address through a courier on 04 Apr and delivered on 07 Apr but even after repeated requests(see my mails) no refund has been sent to me till date. Please advise any other action on my part or else either send a serviceable piece or refund at an early date. warm regards AK GARG [protected]/[protected] email: [protected]@gmail.com

There is 2 fraud online transaction on amazon using my debit card on 18/4/2015 between 3:30 PM to 4:30 PM Two different transactions of Rs.5000 and Rs.4600, please help me with refund of this amount. I can provide you trasaction ids.

sir, i booked a pendrive and got my pendrive from amazon india, but who gave me the pendrive he didnt pay my rest money told me return back tomorrow.but when i called him he acting up me. so call you on please take this matter seriously. his name is=B.Srikanth mob nu-[protected]

Dear Sir, This is to inform you that I had ordered for "Amazing Spiderman 2 Spider Strike Slash Gauntlet" but did not get the right product that is why I have returned that immediately at least two and half month earlier. But did not get the return cheque till now. You have received that product on 12.03.15 and in the return status it is showing that the return has been initiated on 12.03.15 but till date I have not received the return cheque. How many time you required to deliver a return cheque. I will tell all my friends relatives and neighbours that not to buy any product from Amazon Amlan

Ordered "Herge Lighttec 20" 24" 28" Luggage Set - Champange" on Mar 25, 2015. I received the courier on 4th april and i found it damaged. There are one major and few dent on the back of 28'' luggage. It seems Poor Packing issue. Looking very ugly. I want to return this package. Plz refund me as soon as possible. Item Price: Rs.8, 500.00 Order#[protected] My Details:_ Sanchita Halder Email- sanchita.[protected]@gmail.com Mob- [protected] Bhopal Mp. Add- Lig69, Bharti Niketan, Govindpura, Bhopal, MP.

I purchased LG 42LB5820 from Amazon.in which was delivered to me today. When I called for installation, I was told that I would be charged for installation. This was not at all mentioned on the page from where I purchased the product. I have purchased 2-3 TVs from Flipkart and have never paid installation charges for the same. If this charge is not waived off., I am willing to return the TV as it is a common practice among all e-commerce...

Name: Vishakh.B.S I have ordered and paid for one of:"Zebronic ZEB-199CR ALL IN ONE CARD READER (Blue)". Order Placed on 24 March 2015, the estimated delivery date was from Tuesday 31 March 2015 to Saturday 11 April 2015. It is not delivered till now. Please take an action immediately. I need that product otherwise I need the money I have paid. If there is no action I will go for legal action and support. . Order Placed: 24 March 2015 Amazon.in order number:[protected] Order Total: 145.00 Item Ordered 1 of: Zebronic ZEB-199CR ALL IN ONE CARD READER (Blue) Sold by: SBN GROUPS Price : 90.00 Delivery Address: BABURAJ C KEEZHE CHARUVILA PUTHEN VEEDU VANDITHADAM PAPPANCHANI THIRUVALLAM TRIVANDRUM 695027 TRIVANDRUM, KERALA 695027 India Item(s) Subtotal: 90.00 Shipping: 55.00 Total: 145.00 Total for this Delivery: 145.00 Payment Method: MasterCard | Last digits: 1559 Billing Address: BABURAJ C KEEZHE CHARUVILA PUTHEN VEEDU VANDITHADAM PAPPANCHANI THIRUVALLAM TRIVANDRUM 695027 TRIVANDRUM, KERALA 695027 India Item(s) Subtotal: 90.00 Shipping: 55.00 Total: 145.00 Grand Total: 145.00 Credit Card transactions : MasterCard ending in 1559: 26 March 2015: 145.00 Here I have given the complete details of my order. Please take an immediate action. Kindly reply to my amazon.in registered email ID : [protected]@gmail.com

THGIS IS MY REGISTERED EMAIL ID OF AMAZON.[protected]@gmail.com this is my mobile number registered [protected] this is my ordered number Order #[protected] this is my tracking id of returns[protected] ...i had orderd one postal assistant book which i had recived...that book does not contain proper data...so i had given return request to amazon.in...my return request was accepted BY AMAZON...so i had selected date of pickup 12/4/2015 means today date and timimg was 9.00am to 12.00 pm...i was calling to 11.20...and i n between i had recived call from one number [protected]...i don"t know whoes number was it...so after i had disconnected call and try to call this number...this number was busy...then i had called two times...then i had neglected this calland after 12.57 i call this number to know whoes number is this...so that person tell me that i m speaking through amazon.in...the person told me that i had postponed u r book on next day...i told him whom do u asked to postponed on next day...he told me in arrogant language u din"t recived my call...i told him u called me only one time an that time my call was busy on another called...and returned i had called u...u not pickup my call...and i told him that i will complaint this matter to amazon.in regarding i want aother pickup man not u...he shouted on me...andand suddenly i had called helpline number[protected] on 1.04 pm on my another number [protected]...executior has requested me to provide registered email id and registered mobile number...i had provided him he took 6 min on hold...and i was just listening amazon music...so i had disconnected the callI WANT TO COMPLAINT REGARDING AMAZON.IN PICKUP MAN REGARDING HIS ARROGANCY TOWARDS ME...I WANT SATSFACTION FROM AMAZON...THIS IS MY FIRST COMPLAINT REGRADING AMAZON.IN AFTER 3 YEARS...BECAUSE OF THIS ARROGANT PERSONTHIS MY NUMBER [protected]AND THIS PICK UP MAN OF AMZON PERSON [protected]

had ordered 5 products from Amazon India on 3rdpril15, to best of my knowledge all were cosmetics from which i recived 4 products as per order but the 5th products was replaced with Packet of Kamasutra condom, the products were recived by my parents, and i hope amozon guys from India team would know what are the consequences when your parents receive condoms in your name from online website. I want amazon guys to contact me asap and solve this immediately.also i dont want the Consumer Complaints guys to put ahead this in any news of print media, i own copyright for my mail. Amazon guys if i dont get any response from you people ill soon have to escalate this ahead. please find the pictures of invoice and packet with barcode and numbers over it.

Amol gajanan nagulkar [protected]@gmail.com i am odered 8 gb strotium sd card in 30march but after then delivary i saw that pakage is empty nothing is in between that am paid 180 rs for that empty pakage i want return money otherwise my oder [protected]

Ref my order no.[protected] dt 2 Aprl 15. track id.[protected] Regarding yu-yuraka Mobile .not received.
ur custmorcare says item missing. and Book new Order . it taks 10 days.
tell my why i book my order again ????? why
Very poor show by amazon india.
Please send my order immiedatly .without new booking.

Mohammed Abid Ali
Mob. [protected]

Dear sir, i am very sorry to say this, the service at amazon is very disappointing. its been more than 10 days and i haven't got my refund till date. every time i call customer care they are always saying that they are initiating my refund process. first of all when i booked yureka mobile i did what all i need to do to buy it, (registered, added it to cart in a rushed quick sale, paid within the prescribed time) my part was over. now you have failed to deliver it even i mentioned it as my office address. the courier boy on saturday and callled me that day only, i told him to deliver it on monday when my office would be open. but they never called. suddenly i got a message that my booked phone is returned. this kind of service is very disturbing and has caused me a lot of problem. i dont know what is going on there, but it has caused me a lot of trouble.

I ordered a linlsys router Order Id:[protected], tracking ID is[protected]. It was to be delivered today .. however, I got the message that ..'This is to inform you that Amazon Transportation Services Pvt Ltd., India has expressed inability to locate your address.' The name of courier person is Prasad Babu ..[protected] ... I called him up on receiving this message, he told me, he could not find the address and he tried calling me, which is incorrect as I have not received any calls .. just see the address below .. It cannot be more clear, St Thomas church is a very famous landmark K Jaideep B3-82, HUDA Colony, Chandanagar Opposite lane to St.Thomas Church (3rd house on right) Hyderabad, Telengana 500050 India Prasad Babu is clearly lying and has not come here at all, there is no question of not being able to locate the address, with such clear landmarks .. please ensure appropriate action is taken against him .. People like these, will bring discredit to your organization. Jaideep +91 [protected]

Dear Concern Order No :[protected]. I am unable to understand why You are not refund my Amount in my Bank Account. I have already update my bank details & confirm too. You the people of Amazon you are not understand that i have not enough time to go to BANK for clearance. if i have sufficient time then i prefer to shop instead of online. You the concern people of AMAZON please confirm me that if i shopping anything from you, so that is my mistake ???? Thanks & Regards Nishant +91 [protected]

Last week Thursday(02/04/2015) i ordered Yu Yureka mobile phone from Amazon.in. They assured me that it'll be delivered on or before 08/04/2015. On Tuesday morning i got a message telling that it'll be delivered today. I opted for a holiday and i did not get my mobile. I wasted my whole day and went in vain. When i called them, they said that "Entry was restricted at the delivery address" which means, Amazon guys came to my home and no one responded and they returned back, WHICH WAS A COMPLETELY FALSE STATEMENT!!! because I was waiting my whole day. They even did not try to call me. I was betrayed. I lost my one day salary for that. Please wake up amazon. Respond to the grievances promptly. My order id[protected] Look on to photos i uploaded. Messages i got from amazon on Tuesday (07/04/2015) and Wednesday (08/04/2015)

I have ordered a Kiara Women's Shoulder Bag (Pink) (KIARA210455) on 17 October 2014 with Order#[protected] and mode of payment was COD. The cost of the product was Rs 798 and after promotional discount It was for Rs 548. When the product has received by me it was found defected. I have initiated a return order and it was Returned on 31 October 2014. As per the transactions available in the order at site Refund: Processed 14 November 2014 of Rs.548.00 . But Its been close to 5 months now I have never received any money and refund from Amazon. I have tried to contact customer care representative of Amazon through online chat but no one provided me the correct answer that why there is so much delay. After all my attempts I have surrendered and asked them if refund of money is not possible then please add these money to my amazon account so that I can buy something else from the site. But they denied and said that is not in sync with the company policy. Being such a big online shopping portal how can they have such kind of non-consumer friendly policies in place.

Amazon India - last mile issues! This is the second time, I am facing delivery issues with Amazon India. And a company that prides itself in customer service has to really take note of this issue. First time, Order Id:[protected], I spoke to the customer care twice and sent three emails - but the problem was not resolved and I had to return the order. As a matter of fact, the customer care executive suggested, there would be no refund - but there was one! The biggest shocker was that the customer care on phone did not have any way to pass information to people on the ground (logistics). I had decided not to order from Amazon, but was almost forced to. Next time, order #[protected] & #[protected], Amazon kept reminding me through several messages and emails that my order would be in by April 4th and then April 6th - but lo and behold, the order is still out for delivery. Again customer care calls or even mails to higher-ups in the customer care chain does not seem to wake up the e-commerce giant. Least I would have expected in the first instance itself for Amazon to follow up with me. I have given enough inputs to customer care and to their phone lines. Amazing Amazon indeed!