Amazon India Complaints & Reviews

Amazon gave me this awful experience with my Or...der #[protected] an Amazon fulfilled item. They sent me a prepaid order as a COD !! 1. Before purchase, They displayed a delivery estimate to my pincode as 4 to 6 business days for this item on their website. And immediately after purchase, they changed the ETD to 10 business days. 2. The order was sent as COD, where as I had paid full amount during purchase. The ‬India Post...

Hi, i had ordered an Inc. 5 Women's Slippers from Amazon, while ordering there was a promo which read 40% additional discount at checkout for products fulfilled by Amazon and at the deals page it read seller "RONN studio", so i had ordered a slipper from RONN Studio and it was fulfilled by Amazon, i can attach the screenshots of the same, but while placing the order the promo was not applied . I contacted the customer care center and...

My order number is[protected] Docket no is[protected] till today I not receive my product. I track it on Gati website they update feedback ""Customer Request Another Date Delivery"" but no body contact me till 4th Nov. 2014.I call to call center they update us don't mind this comment my complain department will call & deliver the parcel. But till today I not receive any call from Gati complain department. They are not serious...

this is regarding ORDER #[protected]. i ordered this package from amazon.in. they said it would be delivered i two parts one on 31/10, other on 1/11.i have not received any of them.when contacted they customer service even they could not tell where the package is and when it will be delivered. i also received a sms saying that my package will be delivered on 3/11/14, on the same day in the evening they again massaged me saying...

Dear Sir/Madam, I did place the order (Order #[protected] on October 21, 2014 and the delivery timeline was due by November 5, 2014. However the order got delayed and post initiation from my end (consumer) the Customer Care executive failed to justify the reason and update the revised order delivery date. Initiated a second communication on the successive date and was again fooled by your Customer Care executive since the delivery...

I HAVE ORDERED A NIKE DEO COMBO (CONSISTING OF 3 NIKE DEODRANTS) ON 21ST OCTOBER 2014. I RECEIVED A MESSAGE FROM AMAZON.COM STATING THAT MY ORDER WILL BE DELIVERED ON OR BEFORE 30TH OCTOBER 2014. HOWEVER I HAVE NOT RECEIVED MY PACKAGE TILL DATE. I TRIED TO CONTACT THE LOCAL SUPPLIERS OF THE AREA BUT IN VAIN. THIS WAS MY FIRST TRANSACTION WITH AMAZON.COM AND I MUST SAY THAT AFTER THIS, PERSONALLY I WILL TELL ALL MY FRIENDS AND RELATIVES NOT...

i had ordered a phone on amazon.in on 22nd oct 2014(order no[protected]. the estimated delivery date is on 28 oct 2014.but the phone not delivered yet. i paid money using my debit card. amazon.in tracking shows that the package arrived to gati courier facility on 1st nov 2014. in the gati site it is mentioned the assured delivery date as 3rd nov 2014. but still product is not delivered. at this situation i cannot cancel my order...

i have ordered a copper jar worth rs680. i have paid the amount using hdfc credit card on 21st october 2014. however i have cancelled the order due to a better deal i found in the amazon itself. the refund of the rs680 has not been done and it has been a long time since i have been waiting. kindly refund the money asap. these are the order details : Order #[protected] item name: Pure Copper Jug with Lid Handmade Indian Copper...

Dear Team, I have ordered a Prestige PWG 03 200-Watt Wet Grinder on 23-Oct-2014 through Amazon.co.in (India site) and the very next day the seller has shipped the product through Amazon Transport services. The product was supposed to deliver on 27-Oct-2014 that is the esteemed delivery date that max they take time to deliver the product to the customer, however I haven't received the product, nor any mail confirmation or reason for...

i bought an amazon kindle paperwhite for Rs.11, 999 which was under try and buy scheme and amazon was supposed to refund full amount in case of return within the time specified. i got the unit by cash on delivery (COD) and just within a week i requested amazon that i want to return it, they deputed some courier company and took back the same from me. amazon was duly aware of all the happenings as i have chatted more than half century times...

I have ordered 2 metal mobile covers. I have received it delayed by 1` week and in damaged condition. I have informed to Amazon but they are not ready to collect it back and refund. Order #[protected] Thanking You Vishnu Patel...

Hi Amazon, I am not sure what type of service you are giving. I had order a Laser printer on 14th October 2014 (Order #[protected]. The expected deliver date was 30 October. Its 4 day after expected deliver date, still yet to be receive the item. It is business material and I loosing money because lots of my work pending for this. I have contacted customer care over phone and chat, one answer sorry for the delay we will be delivering...

Sir, I ordered Apple MacBook Air 13-inch Laptop - MD761HN/B (basic price 86, 900) on 7th October, 2014. My account in Amazon.in clearly states that I ordered MD761HN/B, the bill clearly states that I ordered and paid for MD761HN/B but the product I received was MD711HN/B (basic price 65, 900). Due to Diwali discounts on this product I paid Rs.68, 745 for MD761HN/B (clearly mentioned in the bill invoice) and placed the order through DINO...

One of the most pathetic online purchase site i have ever experienced. I have placed an order on 18th Oct (Order #[protected]. Given an additional payment of 49 Rs for guaranteed delivery within 2 business days (as they say on site) but still i havent got my order inspite its being the 14th day. Used to get calls from customer care and each time they assure to deliver the item within 2 days but nothing other than asssurance till...

I ordered a Toshiba Canvio Simple 1 TB hard drive on 12th of October and at the time of purchase it was shown that 4-6 days for delivery and later after the purchase the delivery date moved to 27th October. On 21st October I got a message that my product is out for delivery and I waited for the courier guy to come. Evening I got a message from Amazon that it didn't deliver because nobody was there at home, this was blatant lie because the...

I had ordered Lenovo s850 from amazon.in on 21st October 2014. I was promised delivery by 29th October. However no information regarding delivery was being displayed in my account. When i contacted the customer service center through chat, they told me that delivery would reach within a day. Well, It dint. When i talked to the service manager "Rajesh" he told me that delivery will be at your doorstep by 1st morning. When i made a call on...

I have ordered a product (External hard disk) from amazon on 10th Oct 2014 in festival offer, company has given me a delivery date of 15 Oct 2014. Product was not delivered until 16 Oct 2014. When contacted on 17 Oct 2014 with customer care about delivery, they promised on next day. But did not receive. This happened every day till 22 Oct 2014, every day I called they said next day. The product never reached me till 25 Oct 2014 and...

I had ordered a Casserole Set on 12th Oct on Amazon.in. The delivery was to be made by Magickart.in. The delivery date was promised to be between 17-22 Oct. However, I was not contacted by Amazon India/Magickart even 4-5 days after that. I kept checking my order online and it had no progress. Then I contacted them two times after which I received an email on 28th Oct from Magickart that they will not be able to deliver my order and will...

Ordered a Cannon SX510 on 11th of Oct, expected date of delivery 20th October.. I started following up with the customer service from 24th, and they just kept on telling that they understand, and the order would be delivered in the next 2 days, I tried following up with ARAMEX (the courier company), nobody did anything to solve the issue, just tried to put the case on next day. Out of my surprise the courier people asked me to pick up my...

I had placed an order of HTC DESIRE 516 (order no:[protected]at amazon on 14th October 2014. Subsequently I had paid for the same using hdfc bank debit card. I was told that between 25th and 29th of October (Wednesday), I would receive the product. Till now i have not received the product .On 29th I called at customer care, I was told that by end of 29th of October I would receive the same. Again I contacted with the customer...